Installing an application on an original iPod Touch for the first time.

Hello.
I just helped a client to buy and upgrade a client's original iPod Touch model to the latest iOS 3.1 since Epocrates Rx (http://www.epocrates.com/products/iphone/ ) since he bought it on his old Palm Treo 680. However, installing it detected multiple devices access. I assume it is because of iPod Touch and MacBook Pro. Also, it makes him sign into his iTunes account but his login fails. His account information looks correct.
Are we missing something? Apple is making this is complex and confusing!
Thank you in advance.

deggie wrote:
Is it more confusing than reading your post here? What does the Palm Treo 680 have to do with this. I'm not familiar with buying apps from the iTunes Store and having it detect multiple devices. Can you start from square one and tell us how you purchased epocrates and installed it on the Touch, etc.
And the iTunes account problem is a totally different problem.
I forgot to mention other things: My client has an account with Epocrates that he used to his old Palm Treo 680. He wants to use his Epocrates account on his iPhone Touch. He is trying to get its App from iTunes Store.
How do we fix the account problem? I also forgot to mention that when he logged in with his MacBook Pro (last used in 2008 to buy and upgrade iPod Touch 2.1 or so) and his Apple ID login showed outdated credit card datas so he updated. His first iPod Touch v3.1 purchase attempt didn't register at first (didn't show up in his purchase history and had to start over from the web page on https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage from http://discussions.apple.com/post!reply.jspa?messageID=13263739 ).
FYI, I don't own and use iTunes and iPods. I only owned an old Powerbook G4 back in the early 2000s. Thank you in advance.

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