Installing Audigy4 device driver err

Hi,
Has anyone come across the following error and have a solution to fixing it...
When I tried to install my sound card drivers I am getting the following error:
ctzapxx.exe Application Error
The instruction at "0x000640e" referenced memory at "0x00640e". The memory could not be "read".
Click on OK to terminate the program
Click on CANCEL to debug the program
My system configuration is as follows:
Pentium 4 2.80GHz
Windows XP Home Edition Service Pack 2
2GB RAM
60GB Hard Dri've

It sounds as if you have more than one thing going on here. You say that when you turn on your computer you are getting an icon about installing device driver. Then you say it happens "or plug in my iPhone 3G". These should be two different issues.
Let's isolate the first one. When you turn the computer on, you are getting a device driver popup. This occurs every time you turn on the computer? Are you running it in an administrator mode? What kind of external devices do you have connected to the computer? What USB devices do you have connected, i.e. printer, external drives (not flash drives)?
After that, we can tackle the iPhone issue.

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