Installing CCM 5.0(4)

When iam installing CCM 5.0(4) on a MCS 7815, after providing all the information like(IPs, timezones, selecting it as a publisher, NTP, DNS)installation process keeps on restarting the server and starting from the begining of the installation. What could be the resons??

5.1 I believe will have a windows environment. I could be wrong.

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Installing CCMS on a new system. System entry not found in RZ20CEN aftr reg

Hi Guys,
I am trying to install CCMS for our systems. I have made all the configurations as per the "Monitoring Setup Guide
(CEN SAP Net Weaver7.0 SPS 13)" document and refered all the help.sap.com doc's for configuring ccms.
I have registered the system with the CEN and I see the entry for my system in CEN in RZ21. but in RZ20 on CEN I donot see the entry for my system.
Do I need to add this manually in RZ20? Or did I miss something. If some one has come accross this plz help.
Thanks
Manmath

Hi Kunal,
That was very helpful. I awarded you the points.
I had just done that when I received your reply.I refered to to the thread
CCMS CEN Configuration for SAP 4.6C version
Now, I have added the system to the new monitor set.
I want to use the templates provided by SAP to set up the alerts (monitor).
There are templates like
SAP CCMS Monitor Templates
SAP CCMS Monitors for Optional Components
SAP CCMS Technical Expert Monitors
SAP CCMS Technical Operations Templates
How can I use the template SAP CCMS Monitor Templates ?
Thanks
Manmath

How to install CCMS agent in MSCS cluster system?

Hi,
We just migrated our WAS 7.0 system from a single to a MSCS cluster system and we need re-install CCMS agent on it. New cluster system have two nodes. Each node we have local SAP instances. We have central instance for message server running on a shared drive, which can failover to one of the nodes. My question is when I install CCMS agent, where I should I install it? Each node of the cluster on local drive or only shared drive or I have to install on three places?
Thanks you.
Yujun Ran

Hallo.
Did you solve your issue?
I followed Oss note 536954, but I am not sure that it is for new cluster system.
Furthermore, the CCMS agent that you installed, point to a CEN system (as Solution manager for example) and as second system to the central instance ?
Thanks.
Mario

Install CCMS on DB servers

Team,
We have installed CCMS agents on both ABAP and JAVA systems using the executables sapccm4x and sapccmsr.
Now we would like to install CCMS agents on DB servers to capture the performance metrics of DB system.
I have done the below steps
1.Logged in to DB server,updated the SAPCCM4X and copied the csmconf file to /usr/sap/<SID>/log/sapccm4x directory
2.Installed the agent using sapccm4x -R pf=<profile path>
Even since the registration is succesful.I'm unable to capture the metrics for that particular system in RZ20.
I would like to confirm is it the same procedure used for configuring CCMS in ABAP and JAVA systems using sapccmsr and sapccm4x or its a different procedure.
Regds,
Satyanarayana N.

Team,
I'm facing a differnet issue now..when I register my databse system using sapccmsr -R pf=<profile path>/<instance profile>
I get the below error
INFO: use SAPLOCALHOST vchrapp01
INFO: CCMS agent sapccmsr working directory is /usr/sap/tmp/sapccmsr
INFO: CCMS agent sapccmsr config file is /usr/sap/tmp/sapccmsr/csmconf
ERROR: Can not create/open configuration file /usr/sap/tmp/sapccmsr/csmconf.
EXITING with code 1
Please let me know your suggestions if anyone has come across this sort of problem.
Regds,
Satyanarayana N

Installing CCM on DL 380 G3/G2 with dual PIII or Dual Xeon

Hi NetPros,
I am planning to buy and install CCM 4.X or higher version on HP/Compaq DL 380 or DL 320. when i looked at the Cisco Approved Hardware requirements sheet i found the model that i am planning to buy... with dual PIII or dual Xeon on DL 380 G3. The Cisco document says
"DL380-G2 is a robust server solution designed for Cisco Unified Communications software
applications. Up to 7500 IP phones can be supported on a single server running Cisco
CallManager 3.3 or later. The required processors are dual Intel Pentium III 1.4-GHz processors. No specific memory configuration is required as long as 2 GB of memory is achieved".
Just wanted to make sure with NetPro's before buying the server that i am able to install and practice myself on CCM 4.X or higher versions.
Also, wondering.. Is DL 360 is also on the approved list ??? and is it possible to install CCM on it
Thanks in advance....

here you have the HW compatibility matrix
Supported Cisco Unified Communications Manager Releases by Server
http://www.cisco.com/en/US/partner/prod/collateral/voicesw/ps6790/ps5748/ps378/prod_brochure0900aecd8062a4f9.html
make sure the server meets the EXACT specs from
www.cisco.com/go/swonly
if the parts numbers are not a perfect match it won't do
HTH
java
if this helps, please rate

Install CCMS on TREX (7.1) landscape

Hi,
I have installed a TREX 7.1 landscape (on Windows server). On the master server, CCMS/GMRG have been installed/configured (and CCMS receives the info from the TREX) --> ok
In order to get information on the 2 slaves servers (GMRG), i have tried to install saposcol (ok) and ccms as well. Then i get a problem when launching the python script (python ccms_config.py u2013grmg)
--> the system cannot access the ...SYS\profile folder (and update the profile files).
Reason : on the slave servers, there is a "SYS" folder which is, in reality, a "shortcut" that is "mounted" to <master server>\....\SYS folder.
--> in a command prompt, the "shortcut folder" is not reachable (means it cannot read the info from the SYS folder (on the master trex server)
I am then wondering which action i could try ? (this problem should not exist in Linux, due to the principle of mount folder... that makes the target folder location "invisible" for the local host system)
Thx for comment/idea.
Denis
Edited by: Koen Matthijs on Apr 29, 2009 3:09 PM

I had the same problem on Mandrake 8.0. Just hit the cancel or
stop button and restart it. The second run completes fine.

How to install CCMS Agent for AS400 ?

Hi All,
Please advise any document how to install CCM4X and CCMSPING in the AS400 server (ECC6). Because i cannot find the CCMSAGENT file in the service market places.
is CCMS Agent supported for AS400 ECC satellite systems ? my solution manager installed in windows server.
thank you and Best Regards
Fernand

Read SAP Note 522878 - iSeries: Availability of CCMS Agents
Regards
Juan

Installing CCMS agent fails: calling SALS_MS_GET_LOCAL_MS_INFO via RFC

Hi All,
I'm trying to connect our SolMan development to the CEN. However when registering ccmsr within J2ee admin it gives the following errors.
Does anybody have an idea?
Output for : /usr/sap/DSM/SYS/exe/run/sapccmsr(-j2ee,-v,pf=/usr/sap/DSM/SYS/profile/DSM_DVEBMGS00_ijmdsm01)
CCMS version 20040229, 64 bit, multithreaded, Non-Unicode
compiled at Oct 28 2006         systemid 324 (IBM RS/6000 with AIX)
relno 7000
patch text patch collection 2006/4, OSS note 914721
patchno 83         intno 20050900
running on ijmdsm01 AIX 3 5 00C97C6E4C00
Logfile for : /usr/sap/DSM/SYS/exe/run/sapccmsr(-j2ee,-R,-f,/tmp/csm53771.conf,pf=/usr/sap/DSM/SYS/profile/DSM_DVEBMGS00_ijmdsm01)      [Thr 01]   Mon Mar 26 13:29:05 2007
INFO: CCMS agent sapccmsr working directory is /usr/sap/ccms/DSM_00/sapccmsr
INFO: CCMS agent sapccmsr config file is /usr/sap/ccms/DSM_00/sapccmsr/csmconf
INFO: Central Monitoring System is . (found in config file)
INFO: additional Central Monitoring System is . (found in config file)
INFO: found ini file /usr/sap/ccms/DSM_00/sapccmsr/sapccmsr.ini.
INFO: Checking Distributed Statistical Records Library dsrlib.o
INFO: checking version an Unicodeness of dsrlib.o
INFO: DSR: Dynamic Library dsrlib.o (version 22) successfully loaded.
INFO: DSR: Dynamic Library dsrlib successfully loaded.
INFO: DSR: Path /usr/sap/ccms/DSM_00/dsr for Distributed Statistical Records.
INFO:         CCMS version 20040229, 64 bit, multithreaded, Non-Unicode         compiled at Oct 28 2006         systemid 324 (IBM RS/6000 with AIX)         relno 7000         patch text patch collection 2006/4, OSS note 914721         patchno 83         intno 20050900         running on ijmdsm01 AIX 3 5 00C97C6E4C00         pid 479452         profile /usr/sap/DSM/SYS/profile/DSM_DVEBMGS00_ijmdsm01
INFO: Attached to Shared Memory Key 73 (size 40000000), no pool used
INFO: Connected to Monitoring Segment           segment status WARM_UP           segment started at Thu Mar 22 08:58:40 2007           segment version 20040229
INFO: DSM:000:999999 connected to DSM, host ijmdsm01, System Nr. 00, traceflag
INFO: DSM release is 700 , (kernel release 700 )
ERROR: DSM:000:CSMREG calling SALS_MS_GET_LOCAL_MS_INFO via RFC failed, can not get version of DSM. RfcRc = 2, C_CALL_FAILED</b>
INFO: SLM:000:999999 connected to SLM, host rthuas50, System Nr. 10, traceflag
INFO: SLM release is 700 , (kernel release 700 )
INFO: SLM:000:CSMREG connected to SLM, host rthuas50, System Nr. 10, traceflag   INFO: SLM release is 700 , (kernel release 700 ), CCMS version 20040229      INFO: RFC logon info for SLM:000:CSMREG can be updated at any time with -R option:        sapccmsr -R           INFO: Updated saprfc.ini in agent work directory /usr/sap/ccms/DSM_00/sapccmsr
ERROR: Registration failed: Can't get version of DSM. RfcRc = 2, C_CALL_FAILED RFC Error Info for SALS_MS_GET_LOCAL_MS_INFO message: status: EXCEPTION C_CALL_FAILED RAISED intstat:      Mon Mar 26 13:29:10 2007   INFO: dsr: dsrlib unloaded.
...closing this logfile...
Registration of CCMS Customizing Destination
Error during registration of CCMS Customizing destination
Source system cannot be set to Unicode

Hi,
Check these notes.
641339 - RZ20: CCMS monitoring context loses client assignment
558608 - Correction: Starting/stopping LDAP Connector via CCMS
827843 - Access Alert Analysis Methods that are Defined Locally
Feel free to revert back.
--Ragu

Where to install CCM, access or core switch?

What's the recommendation on where the CCM server should be, in access switch or core switch? Based on ipt readiness assessment seems servers should be on access switch. Thanks

If you have many wiring closets (access layer) that has phones plugged into them, its better to centrally colocate CCM and such to the core, or in a distribution block that is connected to the core.
HTh
Sankar.
PS: please remember to rate posts!

Installing CCM 5.0

I read the recommandation for CM5.0
Cisco CallManager 5.0 requires a minimum of the following on the Cisco CallManager servers.
- 2 GB of memory
- 72 GB Disk Drive
- 2 GHz processor
I try to install it on HP Proliant DL140 G2 But I have an error message during the installation.
See my picture screen (not excellent quality). I don't think so I can decrease clock speed. What is the way?
Many Thanks
fab

Hi jlzfeeney,
Ok for your URL.
But with this documentation :
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/5_0/rel_note/501cmrn.pdf
I have this remark :
System Requirements
Make sure that you install and configure Cisco CallManager release 5.0(1) on a Cisco Media
Convergence Server (MCS).
You may also install Cisco CallManager on a Cisco-approved HP server configuration or a
Cisco-approved IBM server configuration.
Cisco CallManager 5.0 requires a minimum of the following on the Cisco CallManager servers.
+ 2 GB of memory
+ 72 GB Disk Drive
+ 2 GHz processor
Thanks

Could I install CCM 3.x to VM server, than upgrade it to CCM4.x?

We have some very old servers which installed CCM4.x many years ago. Because these servers are so old now, we want have some VMs to backup them. Could I install CCM3.x to VM servers, than upgrade it to CCM4.x? Are there any license problems here ?
Thanks a lot for this crazy question!
Sam

Hi Jiande,
You can do so but they will not be TAC supported. Additionally, CUCM 3.x and 4.x are already end of support and if you need TAC assistance in upgrading from a cucm 4.x built on VMWare to a Linux based version then it will not be supported either. There is no concept of licensing in 3.x and 4.x versions. When you upgrade to a linux version using Data Migration Assistant ( DMA ) a license file is generated that allows the licensing team to publish the requisite licenses for you on the linux version.
HTH
Manish

How to Install CCMS AGENT in SOLMAN4X

HI,
I want to know what is the location of service market place where i can download my own certificate for my browser because everytime I access service market place i have to enter my user n pass manually.
I will post points for sure!
Thanks,

Afi
try
service.sap.com/sso-smp
Thanks
Prince Jose

CCM 8.6.1- Installation Failed. Restart install to recover from failure

Hi All,
I am installing CCM 8.6.1 on an MCS7835I3 platform. The platform came with CCM 8.6.1 preloaded on the harddrive. During the installation linux detected some compenents like NIC, Raid, and USB.
then after checking some components i face below error
"The installtion has failed and must be restarted to recover from the faliure.
You may dump diagnostic information at this time to a USB storage key. Would you like to dump diagnostic information"
I am try to figure out what is causing this message.
Pls help me!!

Hi
It seems to me that your server did not begin the CUCM installation. If you already have pre-loaded CUCM media in the server hard disk then you should first check the boot sequence on the server. Make sure that the first option is the hard disk.
Once confirmed, restart the server.
If you still face the issue, then i suggest that you install CUCM from CD.
Below is the installation document. Do check the server compatibility and hardware requirements.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/8_6_1/install/cmins861.html
Regards ,
- Jayant

CCM 7.0(2)a install Error

Hi,
Install CCM 7.0(2)a at MCS-7825-H1-IPC1, have error: 1) One 7825 direct bluescreen, 2) Another 7825 "out fo disk space"
Thanks

Hi Sam,
We have moved your question from the Collaboration Partner Community to this Small Business Support Forum as you will have a better chance of having your more technical question resolved here.
Thank You,
Cisco Moderation Team

Installing an CCMS Agent

Hi,
am installing CCMS agent SAPCCMSR on dedicated DB server, on ECC 6 , can any one let me know waht is the descriptipn of this file to download from SAP Market place and also the path from where i download.
Thanks & Regards!!

please use below path to download ccmsagent installation files:
To download agents with Release NW 7.0, proceed as follows:
Choose "Download --> Support Packages and Patches --> Entry by Application Group --> SAP NetWeaver --> SAP NETWEAVER -->SAP NETWEAVER 7.0 --> Entry by Component -> Application Server ABAP --> SAP KERNEL 7.00 32/64-BIT/UNICODE --> <Operating System> --> Database Independent".
To download agents with Release NW 7.1, proceed as follows:
Download --> Support Packages and Patches --> Entry by Application Group --> SAP NetWeaver --> SAP NETWEAVER -->SAP NETWEAVER MOBILE 7.1 --> SAP KERNEL 7.10 32/64-BIT/UNICODE --> <operating system> --> Database Independent

Installing CCM 5.0(4)

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