Installing Communications Manager 6 on test device

Does anyone know if it's possible to disable the hardware check the install performs? I'd like to install Communications Manger 6 on a test machine that isn't near the server required, but I'd like to test it out first before pushing forward with an upgrade.
Thanks!

11g will not be certified on Websphere and JBoss until 2nd half of 2010. That's my guess, not official Oracle dates. You might be able to install it on WAS and JBoss now if you really understand how everything works..

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Error on install Solution Manager : Jcmon(error 4). No space left on device

Hi
I am having a problem installing Solution Manager 7.0 EHP1- AIX 6.1 DB2 9.7
During the unpacking phase error:
FCO-00011 The step unpack with step key was executed with status ERROR (Last error Reported by the step: Execution of the command "/ tmp/sapinst_exe.4325530.1325543592/SAPCAR-x-v-i-r / usr / sap / SMG / SYS / exe / run-f / MidiasInstall / IMKernel/DATA_UNITS/K_701_U_AIX_PPC64/DBINDEP/SAPEXE.SAR, "finished with return code 4. Output
<html> <head> </ head> <body> <p> An error occurred while processing option <i> EhP1 SAP Solution Manager 7.0> SAP Systems> IBM DB2 for Linux, UNIX, and Windows> Central System> Central System (Reported by the last step error: Execution of the command "/ tmp/sapinst_exe.4325530.1325543592/SAPCAR-x-v-i-r / usr / sap / SMG / SYS / exe / run-f / MidiasInstall/IMKernel/DATA_UNITS/K_701_U_AIX_PPC64 / DBINDEP / SAPEXE.SAR, "finished with return code 4. Output:
Sapce: processing archive / MidiasInstall/IMKernel/DATA_UNITS/K_701_U_AIX_PPC64/DBINDEP/SAPEXE.SAR (version 2.01)
x jcmon
Sapce: error writing to / usr / sap / SMG / SYS / exe / run / jcmon (error 4). No space left on device).
Note: I downloaded the newest sapinst but not resolved.
SAPinst build information:
abi version: 722
make variant: 720_REL
build: 1296039
compile time: 26 Dec 2011 02:46:25
Media used:
51041320 - DB2 9.7 - Client
51041317_1 DB2 9.7 - RDBMS
51040438 - Export
51040437 - Installation Master
51040439 - Java SW Comp
51040584 - Kernel
Filesystem GB blocks Free% Used Iused% Iused Mounted on
/ dev/hd2 5:00 49 709 2.76 45% 8% / usr
/ dev/fslv00 15:00 15:00 15 1% 1% / usr / sap / SMG
any idea ?

Hi,
The /usr/sap file system looks fine.
Could you also check the file space on the /tmp file system? This is usually less and SAPInst can fill this up very quickly.
Ideal to create a seperate SAPInst directory rather than use the default /tmp/sapinst_instdir.
Regards,
Srikishan

Testing of Internet Communication Manager

When i perform the "Testing of Internet Communication Manager", the internet communication manager is up and running.
But when i do the following task, i got the error message, i would like to know whether it is critical?
Execute GoTo -> Trace File and check for problems
ERROR => IcmConnConnect: No service for protocol HTTP started [icxxconn.c 2128]
ERROR => HttpPlugInHandleNetData: server: premature EOS (0/-1) in request [http_plg.c 1892]
Does any expert know why and how to solve it?

Hi,
Your SMICM might be ruunig but no HTTP srevice is defined
ERROR => IcmConnConnect: No service for protocol HTTP started
Tx code SMICM-->GO TO -->Services check there if not define it .
Regards,

Ask the Expert: Upgrading Cisco Unified Communications Manager (CUCM) to Version 9.1 (Drive to 9)

Welcome to the Cisco Support Community Ask the Expert conversation. Learn from experts Vijay Rao and Amit Singh about simplified upgrade process and focused support from Cisco to migrate to version 9.1.
This is a continuation of the live Webcast
Drive to 9 is a comprehensive and holistic program designed to help you upgrade the current Cisco® Unified Communications Manager installed base to version 9.1 or higher. This upgrade will enable customers to have next-generation collaboration experiences.
During the live event, Cisco subject matter experts Vijay Rao and Amit Singh focussed on the simplified upgrade process and focused support from Cisco to migrate to version 9.1. They also talked about the changes made to the licensing model of User Connect Licensing and Cisco Unified Workspace Licensing.
Vijay Rao is a Network Consulting Engineer and is currently a unified communications (UC) consultant for Bank of America. He has been providing consulting assistance to the bank for the past 6 years. He helps design complex UC networks for large enterprise customers. He was previously part of Cisco IT in the Asia Pacific, Japan, and China (APJC) region and was instrumental in designing and implementing the Bangalore campus. He has been working with Cisco for 9 years and has 12 years of UC experience. He has a Cisco CCVP® certification.
Amit Singh is a customer support engineer at the Cisco Technical Assistance Center in Bangalore, India. He has 7 years of experience in his areas of expertise: wireless, Cisco Unified Communications Manager, multiservices, Cisco Unity®, and Cisco Unified Contact Center Express. He has been involved in various escalation requests from India, Singapore, and Australia and is currently working as a technical lead for the Voice team in Bangalore, India. He is a computer science graduate.
Remember to use the rating system to let Vijay and Amit know if you have received an adequate response.
Vijay and Amit might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Collaboration, Voice and Video sub-community forum shortly after the event. This event lasts through July 19, 2013. Visit this forum often to view responses to your questions and the questions of other community members.
Webcast related links:
Webcast Video
FAQ from the live webcast
Slides from the live webcast

Hello Robert,
Apologies for a delayed response, some days get very hectic.
In CallManager, we only define the SRST reference, and CUCM version and SRST version are independent of each other.
The only thing, which is related and will change with CUCM upgrade is Phone F/w version.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf
You may just want to check your, phone f/w compatibility with the SRST version running on your ISR G1 Gateways:
http://www.cisco.com/en/US/products/sw/voicesw/ps2169/products_device_support_tables_list.html
For Example: SRST version 7.1
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps2169/data_sheet_c78-520521.html
You may want to do some lab testing with CUCM 9.1 and an SRST supported f/w on your phones.
If you decide to run the old Phone/F/w to support the SRST version, you may not be able to take advantage of new features.
Also, you can try and upgrade your phones(Wih CUCM 9.1) and test them with your SRST version.
It should work fine, but from a troubleshooting perspective, TAC may request you to come into a Cisco Supported combination.
Please, let me know if this clarifies your doubt or we can have a quick phone call.
Regards
Amit Singh

Error when installing access manager

Hi im following this install steps:
http://wikis.sun.com/display/CommSuite/Sun+Java+Communications+Suite+6+on+a+Single+Host+(Linux)
i cannot install access manage from JES in my RH4
during installation i see the error in the instal log:
Java not found at ${JAVA_HOME}/bin/java|#]
[#|2008-09-09T18:56:26-05:00|SEVERE|JavaES|JavaESConfig|_versionID=1.0;_threadID=11;_SourceJavaFile=IdentityServLinuxConfigurator;_SourceMethodName=execConfigScipt();_JavaESMessageID=JavaES_ConfigIS24;_JavaESResourceBundle=EntSysLoggingResources;_JavaESArg1=2|Access Manager Configuration Failed ...2|#]
[#|2008-09-09T18:56:26-05:00|FINE|JavaES|JavaESConfig|_versionID=1.0;_threadID=11;_SourceJavaFile=IdentityServLinuxConfigurator;_SourceMethodName=execConfigScipt();_JavaESMessageID=JavaES_ConfigIS10;_JavaESResourceBundle=EntSysLoggingResources|Exiting Method|#]look at my java_home:
[root@xxx Linux_x86]# ${JAVA_HOME}/bin/java -version
java version "1.5.0_16"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_16-b02)
Java HotSpot(TM) Server VM (build 1.5.0_16-b02, mixed mode)
cd ${JAVA_HOME}/bin/
[root@xxx bin]# ls -la java
-rwxr-xr-x 1 root root 64280 May 28 04:48 javathanks for the help.

JavierGalindo wrote:
[root@xxx Linux_x86]# ${JAVA_HOME}/bin/java -version
java version "1.5.0_16"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_16-b02)
Java HotSpot(TM) Server VM (build 1.5.0_16-b02, mixed mode)
Your problem may indeed be due to JAVA_HOME pointing to a JRE install vs. the full JDK install which is provided by the JES installer. My own test installation which I based in the installation guide on doesn't have JAVA_HOME set e.g.
[root@server bin]# env | grep JAVA_HOME
[root@melkor bin]#Try un-setting the JAVA_HOME environment setting (e.g. unset JAVA_HOME) and reattempt the install.
Regards,
Shane.

Ask the Expert : Call Recording with Cisco Unified Communication Manager (UCM)

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Cisco Unified CM call recording solution that provides the ability to record customer conversations for compliance purpose. This topic will cover an overview, configuration and troubleshooting of the call recording feature.
Monday, January 19th, 2015 to Friday, January 30th, 2015
Harmit Singh is a technical leader with the High Touch Technical Services (HTTS) and Technical Assistance Center (TAC) Unified Communications teams based in Bangalore. He has broad experience in Cisco Unified Communications infrastructure solutions. He has 10 years of experience working with large enterprise and service provider networks. He also holds CCIE certifications (#20012) in Voice and Collaboration as well as Red Hat and VMware certifications.
Mohammed Noorulla Khan is a customer support engineer in High-Touch Technical Services (HTTS) Unified Communications teams based in Bangalore. His areas of expertise include Cisco Unified Communications Manager, Gateways, and Jabber. He has over 6 years of industry experience working with large enterprise and service provider networks. He also holds CCIE certifications (#35741) in Voice and VMware certifications.
** Remember to use the rating system to let Mohammed and Harmit know if you've received an adequate response. **
Because of the volume expected during this event, the experts might not be able to answer every question. Remember that you can continue the conversation in the Collaboration, Voice and Video community, subcommunity, IP Telephony, shortly after the event. This event lasts through January 30th 2015. Visit this forum often to view responses to your questions and those of other Cisco Support Community members.

Hi Maheshwar,
Thank you for your query. Please find my response below:
1> Do we support recording with HCS environment and which 3rd party vendors are validated with HCS based call control 10.1.1?
Answer: Whether you use a standalone UCM cluster, UCCE or HCS, call recording would be supported across the board in the same manner.
Please refer to the following link:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/hcs-cc/10_0_1/Install_and_Config/CHCS_BK_ICC270D0_00_installing-and-configuring-cisco-hcs/CHCS_BK_ICC270D0_00_installing-and-configuring-cisco-hcs_chapter_011.html#CHCS_RF_T1105284_00
Option
Notes
Recording
All Recording applications that are supported by Unified CCE are supported on HCS for CC. For details, see Recording section in Agent and Supervisor Capabilities.
With respect to which 3rd party vendors have been validated, marketplace.cisco.com is a good place to crosscheck this info. You will find a Cisco Compatible Logo against the partners listed there. The logo is used to signify that the PARTNER product has undergone technical interoperability testing with the Cisco product specified. The interoperability testing is conducted by a third party laboratory based on testing criteria set forth by Cisco. PARTNER is solely responsible for the support and warranty of its product. Placement of the PARTNER product or information pertaining thereto, on the Cisco Marketplace website does not constitute an offer to sell the PARTNER product in any way. For further information on the PARTNER products, please visit the PARTNER company website.
Please refer to the following link and use the search field under Collaboration Technology:
https://marketplace.cisco.com/catalog/search?utf8=%E2%9C%93&search[q]=&search[technology_category_ids]=23%2C24%2C197%2C1940%2C1941%2C1921%2C1576%2C1897%2C1983%2C2418%2C26%2C198%2C1904&search[order]=tier&per_page=20&_=1421663854257&ts=1421663855441
2> Which end points are supported for recording via HCS call control?
Answer: The following link should help clarify this:
http://solutionpartner.cisco.com/web/sip/wiki/-/wiki/Main/Unified+CM+Silent+Monitoring+Recording+Supported+Device+Matrix
Please let us know if you have any follow up questions. Hope this is helpful.
Regards,
Harmit Singh.

Communication manager 4.0.1 is not working with PCMCIA FBUS

Hi everybody,
since i can remember we have got problems with communication manager driver software ( which is comming with the FF ITK ) using with PCMCIA FBUS card.
I cant use our PCMCIA FBUS 1 or PCMCIA FBUS Series 2 card with the latest communication manager 4.0.1 because the card is not working after installation of the software.

Hi,
There is no such limit of CM 4.0.1 to work with PCMCIA-FBUS interface.
We only have problem with some Dell Laptop because of some hardware issue.
Please refer to the related discussion link:
http://forums.ni.com/t5/FOUNDATION-Fieldbus/NI-FBUS-PC-Card-detected-wrong/td-p/1658478
Also there are several diagnose suggestion for you.
1. Check the Device Manager to see whether the driver is installed and identified correctly.
2. Try several PCMCIA-FBUS cards in your Laptop.
3. Try the same PCMCIA-FBUS card in different Laptop with CM 4.0.1.
Hope this will help. If any further request, please feel free to email me through [email protected]
You could get swift reply and support.
Thanks.
Chris

AT&T Communications Manager reinstall problem

I'm running a MacBook Air with OS X 10.8.1. I bought an AT&T USBConnect Force 4G, and the AT&T Communications Manager software installed correctly when the device was connected. After installation Communications Manager wanted to update and I let it, and the update failed. So, I tried to uninstall Communications Manager by dragging it to the trashcan (I'm fairly new to the Mac community and, silly me, trusted AT&T to write a proper Mac program to uninstall this way!) As it turns out, AT&T says one must use the Communication Manager uninstaller or files will be left behind. Ok, Ok, I didn't read that instruction and I screwed up. I get that.
Problem is, I cannot reinstall the AT&T Communications Manager software. When I try to reinstall, the program says it can't install because there's a newer version of the Communications Manager already present. I cannot find the files I need to delete--as I said, I'm a fairly recent convert to Mac, and I don't really know how to navigate around in the OS X file system very well. I tried Time Machine but that didn't work.
Please advise as to how I would locate the files I need to delete...
Thanks much,
Roger

metcalfdds wrote:
I'm running a MacBook Air with OS X 10.8.1. I bought an AT&T USBConnect Force 4G, and the AT&T Communications Manager software installed correctly when the device was connected. After installation Communications Manager wanted to update and I let it, and the update failed. So, I tried to uninstall Communications Manager by dragging it to the trashcan (I'm fairly new to the Mac community and, silly me, trusted AT&T to write a proper Mac program to uninstall this way!) As it turns out, AT&T says one must use the Communication Manager uninstaller or files will be left behind. Ok, Ok, I didn't read that instruction and I screwed up. I get that.
Problem is, I cannot reinstall the AT&T Communications Manager software. When I try to reinstall, the program says it can't install because there's a newer version of the Communications Manager already present. I cannot find the files I need to delete--as I said, I'm a fairly recent convert to Mac, and I don't really know how to navigate around in the OS X file system very well. I tried Time Machine but that didn't work.
Please advise as to how I would locate the files I need to delete...
Thanks much,
Roger
Well, my experience with T-mobile and Verizon WWAN installers finds that they splatter stuff all over the system including kernel device drivers. Sounds like at&t is no different. Simply dragging the visual application icon to the trash never completely uninstalls this crud.
I use a Mac application called Pacifist developed by CharlesSoft dot com. It is $20 shareware that also has a countdown try button. It installs in /Applications and launches as a graphical tool. Drag the original at&t installer onto Pacifist and it will then present a hierarchy of the installation file names and locations. Once you have this detective information, you can surgically remove the indicated files from your system.
Your are new to the Mac community. Are you new to the UNIX terminal command line? If yes, then you should allow someone else more experienced with the terminal interface to follow the above approach, because one wrong move with terminal file removal and you could find yourself re-installing OS X. Also, if TimeMachine has been backing up your entire system, you have this undesireable installation in your back-ups. A wrong restore could re-create your problems.

How to register Nokia Lumia 520 as a testing device

Hi. IpOverUsbSvc is running and I'm using Windows Phone Registration tool. The phone's screen is unlocked and connected with usb cable but when I run the registration tool I get the "unable to connect to the phone" error message. What should
I do to register this phone as a testing device? Thanks

I managed to unlock lumia 520 as testing device, now I want to install app from sdcard but I'm unable to do that. I installed file manager free from app store and it shows the sd card but not the contents of the sd card. How do I open sd card on this device
to install the app that I copied there? Thanks

Communications Manager Profile Locations

We have Communications Manager 6.1(2) installed and make extensive use of extension mobility. Our manager is not a big fan of extension mobility. We have a lot of folks who travel between sites. While they love the service, we have on significant management issue (what our manager is calling out)... specifically, we don't know of anyway to locate the physical phone (MAC address) that a specific profile may be logged into.
Is there a way, if we know the profile name (which is the employee number), to locate the physical phone the user is currently logged into? The request for this information isn't always coming from the profile owner (we could just ask them to turn the phone over and read us the MAC).
Is there any historical data available (profile ABC was logged into SEP001FCAE929C3 on this date, was logged into SEP001FCAE92BCF on this date, etc.)?
Thanks for your input!

in the CUCM admin pages:
go to DEVICE-->PHONE.
in the right top you will see:
Actively logged in device reportm hit GO
leave the search blank and you will see all phsycical devices and the profile logged into it.
I am not aware of this being available on historic basis

Unable to install iis manager on windows 8 home edition

Hi
I get an error while trying to install IIS manager from "Turn on off windows features" on a windows 8 machine. Just before trying to install this I install Visual Studio community online and rebooted my machine. Visual Studio works fine.
I also made sure all updates are installed on my machine and also rebooted and tried installing IIS manager.
The error that I get is "The function attempted to use a name that is reserved for use by another transaction"
Update: Not just IIS. Anything I try to install from turn on off windows feature I get the same issue.
Thanks
Ranjith

Hi Ranjith,
Considering this issue occurs with all the features ,pleas run “dism /online /cleanup-image /restorehealth” to have a health scan.
As an alternative choice ,we can try to enable feature with the dism command to have a check :
Here is a link for reference :
Adding features with DISM
http://blogs.technet.com/b/joscon/archive/2010/08/26/adding-features-with-dism.aspx
I have made a deep research ,“The function attempted to use a name that is reserved for use by another transaction” is seems to be caused by the third party conflict .Please perform a clean boot to have a check .If that is the issue ,we can have a troubleshoot
with dichotomy to find out the culprit.
Here is a link for reference of clean boot :
How to perform a clean boot in Windows
http://support.microsoft.com/kb/929135
Here are several links for reference:
Anyone Having Trouble with Windows Update KB2770917?( Pay attention to Andre.Ziegler`s analysis )
https://social.technet.microsoft.com/Forums/windows/en-US/64f1c53f-f63f-447e-bdcc-58d9b47b2f2e/anyone-having-trouble-with-windows-update-kb2770917?forum=w8itprogeneral
failure configuring windows update reverting changes in windows 7 64 pit professional(Pay attention to Andre.Ziegler`s analysis)
https://social.technet.microsoft.com/Forums/sqlserver/en-US/a839fb16-042d-4746-b5ad-9dbaa19fbd66/failure-configuring-windows-update-reverting-changes-in-windows-7-64-pit-professional?forum=w7itprogeneral
Best regards

Can you install Workflow Manager 1.0 on Central Admin App Server Machine in 3-tier SharePoint Farm?

Hi,
I have just realised when looking at doing a Workflow that 2013 Workflows not available (you need to install Workflow Manager Farm). I understand why from a tenant installation perspective, but we are on-premise.
Can someone tell me if I can install Workflow Manager 1.0 (seen you have to now install WM 1.0 Refresh version) on the Central Admin App Server Machine in a 3 tier SharePoint farm. 3 WFE, 4 APP Servers, 1 DB Server and 1 DB Analysis Services Server.
I did test on a test farm 1WFE, 1 APP Server (with CA) and 1 Database Server. We are getting issues with the WFE Server having issues booting up or losing connection - possibly faulty network card. This may in no way be related to the install,
but just in case.
Any help appreciated.
Thanks.
John.

Yes, you can install WFM on any server in a SharePoint farm.
Trevor Seward
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Problem with installing power manager

Hello,
I've been trying to install power manager 6.36 without success.
The first setup which installs files into "c:\swtools\readyapps\pwrmgrv" goes well. but when im trying to install Power Manager and click next to install to the destination folder ("Program files (x86)\ThinkPad\Utilities) it freezes.
http://postimage.org/image/4plchblmx/ - freezes here and cant do anything but exit the installation.
After it failed couple times I've been trying to install my original power manager 3.48 but it freezes just like 6.36.
*tried to install it with Manual Install & Silent Install - both failed.
What can I do?

I had the same issue with some sw earlier on my laptop with Win7/64 bit. That sw didn't want to be installed and needed the old .NET vesion. At the same time my system restricted old version .NET environment installtion process from M$ site or from sw installation package as I had up to date .NET. The result was I couldn't avoid that strange behaviour.
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How to install adobe digital editions on android device (zt pad)

how to install adobe digital editions on android device (zt pad)

I don't think ADE will itself run on Android.
You need to install an app such as Bluefire (free) which supports DRM epub books.
Make sure you authorise it with the same AdobeID you use on the PC or to buy books.
You can get books on the PC with ADE, download them, 'sideload' the .epub files to the tablet using a file manager such as Windows Explorer, and read them on Bluefire.
For library books, the Overdrive app (free) should allow you to borrow, doanload and read books with no need for a PC or ADE.

Can i install an app in two BlackBerry devices?

Hi all!
When i buy and install an app on a BlackBerryOS device, then can I download and install it again in a different BlackBerryOS device without payment again? I use a BlackBerry 9900 and a 8310. The app I want to buy supports both devices.
Thank you.
Solved!
Go to Solution.

bachnguyen0426 wrote:
I have to ask this question because as I know, the serial that requested to enter in the app registration after the expiration of the trial is managed by the PIN code of each device, so i'm afraid that I can't use the same serial code when I install it on a different device. Is this fact is right?
I don't know. I do not know the app you are asking about...I can only answer generically for apps purchased via BBM. I know that with one paid app I have I have indeed had the same BBID on two devices, and had the app installed and working on both. But, it does not have such a tie in the app to the BB PIN. If the app indeed has such a tie, then it is likely to assume that what you desire cannot be done.
Further, since they do this, it is logical to assume that their licensing is per device, not per user. My app that works is licensed per user, so there is no violation of my installing it on two devices which shared the same BBID. But, it would be a violation to install an app licensed per device onto more than one device.
Your best bet is to inquire directly to the app developer.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Installing Communications Manager 6 on test device

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