Installing CR 6.6, after Installing LR 4

When I try to install Camera RAW 6.6, I get an error message: "Not Applicable". It will not install. Same result with CR 6.4. Can you help me? Is it possible to answer by email. I don't know if I can find this forum again.

This is a wonderful answer. I'll go ahead and get some work done. My past experience was always installing ACR (as a plugin?) into a folder in my system library. It seemed to be a separate program that Photoshop accessed when I was working on RAW images. Knowing it's now built in to programs like LR or possibly PS 6 (?) will make life a lot simpler — a simple update to the application will include an update to ACR, when appropriate . . . I assume? Sounds like a good plan to me. Thank you.
Tom Dargis

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How do I install all my old programs and data from an old system folder after I have reinstalled the same OSX system after a crash?

The system is OSX10.5.8 Leopard on a 2009 imac. A new system was installed from the installation disks and the original system saved to a folder.
I need to use my Adobe programs, rescue my email, i-tunes and iphoto data. The disk utility indicates that my Time Machine back-up disk is damaged and I don't want to take a risk of having Time Machine erase my hard drive and try to reinstall the exact system existing at the time of the crash. There was over 650 gb of stored files that I was copying and removing from the drive at the time it crashed. The total size of the original system file is still about 650 Gb.
I would prefer to go back in Time Machine and only rescue the programs as most of the files have been copied to external hard drives, but I can't access the back-up hard drive from the new version of the Time Machine. Or by I don't want the Time Mchine to start copying the new operating system which would include all the data in the old system file. Time Machine was working fine at the time of the crash.

No, the disk was backed up with time machine a few hours prior to the crash. I was unable to open the computer when I tried to restart it- got a grey screen with the spinning disk- after a few minutes the screen would go black and would reboot continuously, but not load any images or programs. I started the computer from the 10.5.4 installation disks and checked both the time machine external hard drive and the Imac internal drive with the disk utilities. Both showed as damaged --the internal drive and permissions were repaired, but the external drive (time machine back-up) was damaged and not repairable by disk utilities. I don't believe that the external drive for Time Machine was connected to the computer at the time of the crash as I was copying files to a different hard drive drive. And I was not having any problems with the TM back-up drive prior to the crash.
I accessed the Imac internal disk by firewire (as a target disk) and copied as many data files as I had room for on my external hard drives available. And I deleted quite a few files from the imac internal drive (mostly just jpegs, duplicate tifs, etc--nothing that was used by i-photos, i-tunes or the Mail program).
Then I installed a new OSX10.5.4 system from the installation disk and the old system was moved to a folder on the hard drive. I previousy had had the option to reinstall the complete system from Time Machine when I connected that drive and booted with the installation disks with the C key depressed. But it didn't seem like a good option because I was unsure of the condition of that external disk and whether it would be able to reinstall my data correctly, once it had erased my internal hard drive.
I'm considering buying some new external hard drives and backing up the present system to time Machine (so I'll still have my old data in the old system folder). And then I would try using the old Time Machine back-up to try to reinstall the sytem previous to the crash. That back-up would reinstall about 700gb of data and operating software and programs which sounds like a lengthy back-up. Since I have never used Time Machine to do a full reinstallation (I've only used it for individual files), I'm reluctant to do anything rash.
I'm a professional designer (with a deadline) but I can still use my Illustrator and Photoshop by opening them from the old system folder and saving the files to an external drive. So it's not neccessary to do anything hasty except to delete some of the excess art and document files that were causing the computer to run slowly and the Adobe programs to crash when I tried to save my work. I have quite a few books on tape in the i-tumes folder which is probably talking up tons of space but I don't where the i-tunes files live.
Thanks for any help. Peggy
Message was edited by: peggy toole

TS1368 I'm a PC user with an itunes account for several years. I updated my itunes and now it wont open and shows me 'missing file MSVCR80.dll,and error 7(Window error 126)' keep coming up even after re-installing itunes . What should i do?

I'm a PC user with an itunes account for several years. I updated my itunes and now it wont open and shows me 'missing file MSVCR80.dll,and error 7(Window error 126)' keep coming up even after re-installing itunes . What should i do?

Click here and follow the instructions.
(98897)

I am unable to open my Photoshop program after installing the entire Creative Suite: Premium Production 6. All other programs work, but with Photoshop it says that the program is "locked or in use by another user". I need this fixed immediately.

I am unable to open my Photoshop program after installing the entire Creative Suite: Premium Production 6. All other programs work, but with Photoshop it says that it "Could not open a scratch file because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock the file." Then I select "OK" and the next message comes up "Could not initialize Photoshop because the file is locked, you do not have the necessary permissions, or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock this file. I installed all of the programs on the same day from a CD. I need this fixed immediately.
I am not interested in switching to Creative Cloud, so don't even suggest it. I spoke to Mashmi (or something to that effect) on the "Support" Chat and there was absolutely no support. Useless actually.
Thanks in advance.

Could not open a scratch file because the file is locked or you do not have the necessary access privileges. (…) | Mylen…
Mylenium

I am trying to install after effects, but no matter what version I try to download, there is always a different error not allowing me to open or use the program after I have already installed it.

I have recently repurposed an iMac from late 2009 as an editing machine, and have been trying to install preferably After Effects CS6. When I install and try to open it for the first time, the program quits unexpectedly and continues to do the same every time I try to reopen the program. After no luck experimenting trying to fix the problem, I attempted to download the trial of After Effects CC 2014 to see if the problem was with the computer or with the application. After installing CC, there was another error when I attempted to open it. My final attempt was taking After Effects CS5 from an old hard-drive and attempting to open it on the iMac. When I open CS5 I am greeted with another error message telling me to reinstall After Effects. After reinstalling I get the same message.
I am confused to whether my computer can handle After Effects, or there is another error occurring.
Any help would be appreciated.
Thanks
-Eli
(Mac OSX 10.10
3.06 GHz Intel Core 2 Duo,
4 GB 1067 MHz DDR3
NVIDIA GeForce 9400 256 MB)

I don't know if these are important or not, but I thought I would include them anyways.
Thanks again
Eli

A hardy ghost of Firefox is apparently running in my computer and I am unable to open Firefox, even after Window restarts and an uninstall/re-install. How do I find and fix this problem?

What happened first is Firefox was revving and using most of my CPU, ultimately "not responding" too easily and for too long, so I closed it in order to reopen it, but Firefox remained running in background (Task Mgr, Processes) after closing, continuing to use almost all my CPU, so I ended the process in Task Mgr.
When I went to re-open it, window opened and told me Firefox could not be opened because another "instance"(?) was still running, to close it or restart Windows. I couldn't close it because I already closed it AND ended the process, so I restarted Windows.
When I tried to open Firefox, I got the same pop-up. I think I restarted Windows one more time, and then uninstalled Firefox, except for my personal settings (in order to save the bookmarks, which I couldn't find in the Firefox folder in Program Files (only Favorites, which were not my bookmarks; I later wondered if they were part of the Firefox add-on "Add This" --??).
I then uninstalled Firefox and re-installed it. When I tried to start the newly re-installed program, I had the same pop-up telling me Firefox was already running and to close it or restart Windows.
I searched my computer folders for anything that might help, did a Search of the computer for "Firefox", and was given some Firefox folders and if they weren't from the new re-install, I deleted them. One thing I noticed was that the program folder did NOT have the program (Firefox.exe) icon to start Firefox.
I uninstalled Firefox and had to resort to using Internet Explorer, which I do NOT like. My rich library of bookmarks are who knows where.
I don't know if this is related, but in searching my computer's Administrative Services and Component Tools (and the like) hoping to find something that would help me fix Firefox, I inadvertently learned that "MMC could not create the snap-in. The snap-in might not have been installed correctly. Name: .NET Framework 1.1 Config."
Please help me get Firefox back and figure out what is going on in my computer that led to this. I am a basic user and not techno-computer saavy, so if anyone can help me with this, please give me step-by-step bonehead instructions.
Thank you so much for any help you can offer!

Make sure that Firefox is set as the default browser.
*http://kb.mozillazine.org/Default_browser
*https://support.mozilla.org/kb/How+to+make+Firefox+the+default+browser
*https://support.mozilla.org/kb/Setting+Firefox+as+the+default+browser+does+not+work

I had Microsoft Office installed in my Macbook Air by one of the technicians in the store, it was working fine the first week but after that it started popping a notice saying it cannot verify my suscription online and now I cannot open any documents?

I just bought a Macbook Air almost a month now. When I bought it, the technician installed Microsoft Office 365 as they were having a promotion at the time. However after a week of using it, it started popping up a notice saying that it cannot verify Microsoft Office. I still managed to open the word document but as of today, it will not open. I took it to the Mac store last week, and they said that there was nothing wrong with it and they could not figure out any problem.
I don't know what to do and I am in desperate need of help. I cannot open my documents at all and I have my research paper that I need to finish writing. This is very disappointing and extremely stressful for me. If anyone has any suggestions of how this can be fixed, please let me know. I do not want to lose my hard work =(

Microsoft Office 365 is a subscription - based service. You have to pay for it... and keep paying for it... and paying for it... as in 365 days a year... or lose your hard work.
Office Home Premium is a mere $10 a month, but a convenient annual subscription is only $100 a year. This is a substantial discount to Microsoft's Office 365 business products ($150 / employee / year).
Such a deal! Are you not absolutely thrilled?
Here are some slightly more reasonable alternatives, all of which are compatible with their Office equivalents:
LibreOffice (donation-supported)
NeoOffice ($10 but older version is free if you can find it)
OpenOffice (completely free)
Numbers ($19.99)
Pages ($19.99)

Some of my apps wont open my phone has been freezing my mail wont open i took pictures and tent coe up on m phon , and it all has happened after i installed os 7.1.1. what do i do???

some of my apps wont open my phone has been freezing my mail wont open i took pictures and tent coe up on m phon , and it all has happened after i installed os 7.1.1. what do i do???

some of my apps wont open my phone has been freezing my mail wont open i took pictures and tent coe up on m phon , and it all has happened after i installed os 7.1.1. what do i do???

TS3147 After installing Mountain Lion, I tried to scan from my Canon MX870 and received the message: "MP Navigator EX quit unexpectedly. Click Reopen to open the application again. A report will be sent to Apple,"

After installing Mountain Lion, I tried to scan from my Canon MX870 and received the message: "MP Navigator EX quit unexpectedly. Click Reopen to open the application again. A report will be sent to Apple," This problem happened right after I installed Mountain Lion. I then downloaded Canon's upgraded software and drivers for the MX 870 and the problem was resolved. Now one month later, the problem has returned.

rjliii wrote:
Solved problem with original Canon software. When I downloaded Canon software upgraded for OS X 10.8, I got all by Navigator Ex. Noticed that on Canon's site, the upgraded version is 3.1; my app was 2.1. Upgraded to 3.1 for Nav. Ex, and it works.
You should still use Image Capture IMHO. If it was my gear, that's what I would do. No need to worry about software upgrades.

I need to silently upgrade from 3.5 to 7 but get an error message after 7 install. Platform version 7.0 is not compatible with minVersion = 1.9.1

I'm trying to silently upgrade my environment to FF 7. I've gotten the silent install working great, it puts in my Proxy Server info, reassigns the home page and all that. But, the last version we pushed out was FF 3.5. If a user had that on their PC and they run the FF7 install, they get weird messages when clicking on the icon.
XULRunner: Error: Platform version '7.0' is not compatible with minVersion >= 1.9.1 maxVersion <=1.9.1
Another message they get is:
AutoConfigAlert:
Netscape.cfg/AutoConfig failed. Error: pref failed: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.setBoolPref]" nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)" location: "JS frame :: prefcalls.js :: pref :: line 70" data: no]
This is on Windows XP

Do you have other virtualization or security software that might protect .ini and possibly other files in the Firefox program folder (C:\Program Files\Mozilla Firefox\) and prevent Firefox from updating them properly?
You need to do a clean reinstall.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup

Safari doesnt open after instalation osx 10.7.4

Yesterday i have upgraded my imac with mac osx10.7.4 lion.
after that I can not open safari and i get the information on my screen "safari has unexpected stopt" please try to open again.
But this does not help me.
I hav also used the "schijfhulp programma" without succes
Pleas help me

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
I would install the 10.7.4 update combo over the current installation and hope that it filled in any blanks that your current installation has;
Mac OS X Lion 10.7.4 update combo
http://support.apple.com/kb/DL1524

Cannot install HP support assistant after upgrading to windows 7 error 1316

After upgrading to Win 7 from Vista I am unable to install the HP support assistant. First I get this error: Error 1316 The specified account already exists. After clicking OK I get the following error msg: Error: -1603 Fatal error during installation. Consult windows installer help (MSI CHM) or MSN for more info. This is then followed up with the following msg: HP support assistant not installed successfully. An error occurred during the installation: -3 Then it rolls back the installation and will not install. HP support assistant was working under Vista.

Crppy wrote:
After upgrading to Win 7 from Vista I am unable to install the HP support assistant. First I get this error: Error 1316 The specified account already exists. After clicking OK I get the following error msg: Error: -1603 Fatal error during installation. Consult windows installer help (MSI CHM) or MSN for more info. This is then followed up with the following msg: HP support assistant not installed successfully. An error occurred during the installation: -3 Then it rolls back the installation and will not install. HP support assistant was working under Vista.
Did you first go to the Control Panel and make sure that the HP Support Assistant software was not listed (uninstalled)?

How many computers can you install Lion after purchasing from App store. My wife and I have our own Apple ID will it accept 2 different ID

I have a MacBook Pro and an iMac . My wife has a MacBook and an iMac. How many computers are you allowed to install from one download. We both use Apple products and have our own Apple ID. Can I download Lion on her computers after I have both of mine installed? Or does she have to buy LION again using her Apple ID# ?

A single purchase of Lion will allow you to download it multiple times as long as you use your Apple ID.
If your wife wishes to install Lion, she must sign into the App Store with your Apple ID.
Source: http://support.apple.com/kb/HT4854

Is there a way to darken the dates (numbers) on ical. After installing Lion I can barely read the dates of the month in ICal

Is there a way to darken the dates (numbers) on the ICal calender. I can barely read mine after installing Lion.

I should note that the time stays on the left of the event name when I re-enter the text (which I had to do all the time before I found the "show event times" button) so I feel like there's a way.

At a total loss on how to fix PSCS6 after CSCC Install

I am assuming that the CC version of Photoshop had something to do with this as it started just after the install and they are both doing this.
The very next image I edited after the install was gif_01.gif. I saved it to: project/005885/site/image/gif_01.gif.
Soon I started working on another graphic and went to save it, say.... desktop\graphic.jpg
The warning box pops up, Warning, saving this image will overwrite the image gif_01.gif do you want to continue.
Now, everytime I save a jpeg it has this message. No other images do it, except of course gif_01.gif if in that folder.
Not a huge deal except for it is having a bit of a water board effect and is starting to feel like someone died every time it pops.
Shift+Ctrl+Alt+DBLClick = Reseting up my whole work environment and still having the gif issue. Oh ya, another issue with it is every time I save a jpeg to any file it also save that gif image to the file. It is an 1800x2400 pixel image so it will really suck to have a few thousand extra on the drives.
Any clues would be great. I hate to uninstall and reinstall as I am software heavy on this machine and it is used for many tasks. Sometime reinstalling a single program turns into setting the machine back up and it is a 3 day process.
Windows 8 Enterprise
CS6 - All Apps +(
MS Visual Studio Ultimate
Netbeans
Eclipse
MS Office Professional 2013 +Skype +Sharepoint Builder +Forms Tools
Core FTP
PUTTY (3 app pack)
Windows Defender
Spybot (dormat-manual scans and immunizations)
Windows Firewall
Everything file searcing app
Skype
Custom Apps (In House, Air Apps)
All of the internet browsers (at least the most popular dozen or so)
Mobile simulator, graphics pad software, video capture etc. Several more apps but none that should effect this)
AMD 8 Core
2xGTX 570 (Quadro 6K soon)
64gb Ram
SSD eSata III 512gb x 4 in Raid 10
1200watt PSU
Also, I have cleared as many of the temp files and etc. I use 2 256gb SSD eSata II disks for scratch and temp files for CS6 with a 300GB HDD for video
Every program system wide and all drivers are 100% up to date with the latest versions.
Also, I just realized it only does it when Save for the WEB is chosen and not when Save As and then JPEG is picked.

I would hazard a guess you copied your plugins from cs6 to the cc installation which is not recommended!
Don't think the advice to reformat and reinstall is the best way and don't know why it was suggested!

Remote system disconnected after installing MAX 4.7.3

Hello!
This topic is related to the topic you can find here.
In order to repair the Regional Settings issue in Windows (XP in my case) I used the System Configuration 1.1.3 update and it seems to work. I changed the Regional Settings to my local and installed the update. Silverlight does not crash anymore, so that is fixed. However, this created a new issue:
Now my remote devices (NI-1742 and NI-1746) status is always "disconnected". The devices are connected to a different subnet than the development computer. Pinging their IPs showed that they are there. I can connect to the cameras using the Real-time Project. However, in MAX the remote system status remains "disconnected". I tried to delete and re-create the devices in MAX but that did not work either.
I also tried the latter with Windows firewall on and off and updated the software with NI Update Service. On an another computer, which has not had the update yet, I can connect to and modify the devices.
In addition, I completely reinstalled the development system, but the issue persists.
Kind regards,
Mart
Solved!
Go to Solution.

Hey Mart,
It looks like this may be related to a possible bug introduced in MAX 4.7.3. I've uploaded Juurma.zip to our FTP site. Please obtain this .zip file by navigating to ftp://ftp.ni.com/outgoing.
This .zip file contains a patched version of mxRmCfg.dll. First, close all NI software and stop the NI System Web Server service and all its dependencies (you can get to your services by going to Start->Run and typing in services.msc). Then, navigate to this directory: C:\Program Files\National Instruments\Shared\MAX\Bin
You will need to rename the existing mxRmCfg.dll to mxRmCfg.bak, and copy the new version to that location. Restart your system, open MAX, and see if you can connect to and view your targets.
If this resolves your issue, PLEASE post back in this thread indicating as much. If not, let us know and we'll continue to investigate. Note that items on our FTP server will be removed after 48 hours, so let me know if you're unable to get that file in time
Justin E
National Instruments R&D

Installing CR 6.6, after Installing LR 4

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