Installing CreatePDF after Acrobat XI Pro installation.

We created a software Package for Acrobat XI Pro without the Add-On Create PDF being installed for IE, Firefox and Chrome. Now there is one user who would like to use this feature. How do I install the Add-On/Feature afterwards? Is it possible?

Sabian pointed out that I missed you were running on a MAC. My directions were focused on Windows. I am not sure how you can find the task manager in the MAC, but many programs (browsers, Reader, and others) tend to leave a part running -- at least on a PC -- so that the program comes up fast. These resident parts of the programs may have to be disabled. The suggestion about anti-virus is still probably valid. Maybe you can find a way to see what background applications may be running on your MAC and be sure you have shut things down as needed.

Similar Messages

  • I am trying to install my adobe acrobat XI Pro, but after i go thru the installation process, i get a message saying my free trial has ended, the system will not recognize my new product.

    i am trying to install my adobe acrobat XI Pro, but after i go thru the installation process, i get a message saying my free trial has ended, the system will not recognize my new product.

    Moved to Acrobat Installation & Update Issues

  • Acrobat 11 Pro installer get's hung up when it gets' to "Installing script packages-"

    I have a 2008 15" Unibody Macbook Pro with the replaceable five hour battery.  It has 8 GS of RAM and it is booted under Mountain Lion.  The Acrobat 11 Pro installer get's hung up when it gets to "Installing script packages…"  It never finishes installation.  I've tried it after booting in Safe Boot Mode and then again in regular boot mode.  I've had no success.  The Acrobat 11 Pro installer works fine when installing on my 2007 32bit Mac Pro desktop, booted under Lion.  Do I need to try something fancy with command line, using the Terminal app?  I'm stumped.

    Greetings, Rave and Sabian.
    I resolved the Acrobat 11 Pro install issue without reformatting my Macbook Pro's internal hard drive.  I reinstalled Mountain Lion on top of the existing Mountain Lion installation.
    I reinstalled Lion on my '07 32bit Mac Pro, about a month ago, and it resolved a lot of issues.  So, re-installing Mountain Lion on top of the existing Mountain Lion installation was the fix to get the Acrobat 11 Pro install to complete and also eliminate some other system bugs I was having.
    After using Acrobat 11 Pro on my Mac Pro, for over a week, I have to say it is a huge improvement over Acrobat 9 Pro.  I love having the tools and commenting tabs over to the right of the window and using the top menu less.  It makes scrolling through PDF pages and comments two separate activities, allowing the screen refresh to be much quicker and better.
    Acrobat 11 Pro is a great version!

  • ERROR: DW006: Apple Package failed to install successfully. ERROR: Third party payload installer Adobe Acrobat XI Pro Installer.pkg failed with exit code: 1

    Hi All, anyone with this problem with Acrobat Pro XI, IM USING MAC, also Yosemite if that helps.
    Also Adobe CC, BASICALLY IT just quit and i had to uninstall, re install, and I get this
    ERROR: DW006: Apple Package failed to install successfully.
    ERROR: Third party payload installer Adobe Acrobat XI Pro Installer.pkg failed with exit code: 1
    Anyone with same issues...

    Same problem. Creative Cloud subscriber running Mac 10.10.2 on iMac (Retina 5K, 27-inch, Late 2014). All apps work fine EXCEPT for Adobe Acrobat XI. I have tried 100 times and 100 solutions. NOTHING works.

  • Acrobat XI Pro installation failed

    MacBook Pro 13" Retina
    OSX 10.8.5
    3 GHz Intel Core i7
    8 GB 1600 MHz DDR3
    Used Akamai NetSession Interface.
    Downloaded from Adobe website. After download, clicked on installer, entered serial number, quickly went through installing until right at the end: "THE INSTALLATION FAILED: Installer encountered an error that caused installation to fail. Contact manufacturer." Part of the message cut-off abruptly.
    Then, it appeared that the installation did occur but when I opened the software the interface didn't look "smooth." Then almost immediately software update stated Acrobat XI Pro 11.0.04 was available for download, but computer wouldn't allow it to be installed citing error on initial problem. I uninstalled XI Pro and tried to download again from Adobe website but the window instantly opened for Akamai and said download complete. The same problem occured when I tried to install again, with the same error message.

    Thank you Anish.
    The software now appears to be working for some reason, and even though Error 1301 appeared when trying to update to Acrobat 11.0.04, it shows that I am running 11.0.04. There is something going on in there but so far so good.
    Date: Wed, 27 Nov 2013 22:38:11 -0800
    From: [email protected]
    To: <removed by admin>
    Subject: Re: Acrobat XI Pro installation failed Acrobat XI Pro installation failed
        Re: Acrobat XI Pro installation failed
        created by Anish Kumar in Acrobat Installation & Update Issues - View the full discussion
    Following links may be helpful for you:
    http://helpx.adobe.com/x-productkb/policy-pricing/akamai-download-mana ger-faq.html
    http://helpx.adobe.com/creative-suite/kb/cant-download-store-purchase. html
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5882076#5882076
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: Acrobat XI Pro installation failed
    To unsubscribe from this thread, please visit the message page at Re: Acrobat XI Pro installation failed. In the Actions box on the right, click the Stop Email Notifications link.
          Start a new discussion in Acrobat Installation & Update Issues at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • "Wizard was interrupted before install was complete"  Acrobat XI Pro Windows 8.1  any recent solutions?

    Seen in past posts, some years old this has been a problem.  Tried everything I know:  turn off anti-virus, restart, used adobe cleaner, etc.  Any other solutions?  Thank you.

    Hey eDougS,
    Just need to ensure that after using Acrobat cleaner tool, do you get the same 'wizard interrupted' error?
    Also, please try creating a different user account and then install the software.
    You might also visit this forum link if that could help in your case:
    adobe Acrobat XI Pro: installation wizard was interrupted; try again
    Hope to hear from you.
    Regards,
    Anubha

  • I inadvertently installed the Adobe Acrobat XI Pro on my laptop as a trial. It has expired and I want to remove it.

    I inadvertently installed the Adobe Acrobat XI Pro on my laptop as a trial. It has expired and I want to remove it and  use the previous version that I had on the machine before the install which was a full version of Adobe Acrobat. Please provide me with the steps to complete this.

    You can uninstall in the usual way (Control Panel). You will probably then need to reinstall the older version, which the trial most likely removed.

  • Installing my new Acrobat XI Pro on my new iMac?

    I was installing my new Acrobat XI Pro on my new iMac and at the end of the install, during "validation" got an error message and instructed to contact manufacturer - thoughts

    Hi Mark ,
    Please refer to the following link and see if this helps.
    Adobe LiveCycle ES3 * Displaying validation errors in Acrobat
    Where did purchase Acrobat from ?Adobe.com or some other external source?
    Could you please share the error message with us? So that we can check at our end .
    Regards
    Sukrit Dhingra

  • Can't install Acrobat X Pro-- installation halts saying that I need Internet Explorer 7.0 or greater

    Operating system is Windows 7 Ultimate.
    Acrobat 9 Pro is intalled and working.
    I'm trying to install a trial version of Acrobat X Pro, but the installation stops early on with the error seen below in this screenshot. Any ideas?

    Acrobat 8 needs IE 6.0 not 4.0
    1) Try installing using MSI file instead of setup.exe.
    2) Enable MSI logging and provide the MSI log. Steps to enable MSI logging can be found here http://support.microsoft.com/en-us/kb/223300
    3) What is the version of shdocvw.dll in "C:\Windows\System32" folder and in "C:\Windows\SysWOW64" (exists only on a 64 bit machine) folder.

  • ADOBE ACROBAT 9 PRO INSTALLS BUT DOES NOT COMPLETE

    Hi:
    I'm a new user of Adobe Acrobat 9 pro. I had a trial version but uninstalled it with the superb help of Michael Kazlow and bought a full version.
    It installed OK (after asking my serial number) but when I started to use it, I was asked for my serial number again on the back of the DVD box which I had inserted before the installation began.
    Problem: When I type in my correct serial number and click Next, the screen shows a DIFFERENT serial number which it says is invalid and won't let me complete the installation.  The error msg is "Invalid serial number- go back and enter the correct number" . I went back 5 times and entered the correct number and clicked Next and a different serial number from the one I typed appears on the screen and the same invalid serial number msg is repeated.
    I'm stuck. Please help.
    ED3618

    Michael Kazlow
    Thanks for replying. 1)I 'm embarrassed to say I don't know what a CS suite is.
    2) You helped me uninstall a trial version of Adobe Acrobat 9 pro.
    3) The one I'm having trouble with is one I bought.  It installed itself but then asked me before I could use it wha y serial number was.
    4) I type in the one that's on the back of the box but the screen then shows a different number and says it's invalid.

  • Acrobat X pro installation failure

    I always have had problem with Acrobat installation.
    Last time it make me completely reinstalled Windows before I can successfully installed Acrobat. However, recently my Win 8.1 pro has had problem so I decided to reinstall Windows from scratch. Again, I encountered Acrobat installation failure.
    Here are the error messages:
    ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
    ----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
    WARNING: DF012: File/Folder does not exist at L:\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
    ----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
    WARNING: DF012: File/Folder does not exist at L:\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
    ----------- Payload: {4FAB339E-2132-434F-9376-9CD735E4C69C} Adobe Flash CS6 12.0.0.0 -----------
    ERROR: DR012: Setting Registry Value Failed. Error 5 Access is denied.(Seq 151)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050: - Acrobat Professional: Install failed
    Infact, the Creative Suite is the very few first applications I installed after Windows set up.
    Any clues on why this happens. I'm tired of reinstalling Windows again and again. But Acrobat is important for me.

    Errors "Exit Code: 6," "Exit Code: 7"
    Mylenium

  • Acrobat 9 pro installation

    After installing Acrobat 9 pro (on mac osx), when I try to launch the program, I get the message "an internal error has occurred."  I have tried shutting down all applications including firewall before installation. I have no other versions of acrobat or reader running. I have deleted preference files. Nothingseems to work. Had anyone had this problem and solved it?

    What OSX version do you have?
    Acrobat 9 only works on OSX.4.11 and above.
    First, use Disk Utility to fix Premissions, and try.
    If you have  OSX.4.11, Use the un installer Program to uninstall.
    Then locate all Acrobat Components not removed by the uninstaller and place in Trash and empty.
    (includes plist files, files in  Applications support directory and so on.)
    Leave any Acrobat (PDF files) alone.
    Now reinstall and try.

  • Acrobat XI Pro Installation Issues

    Hello ,
    I tried installing Acrobat XI Pro and its not installing for me too . Please help us .
    1. OS : Win7 , 64 bit
    2. Setup file through adobe website
    3. It freezez almost at the end of the installation and then rollsback completely
    4. I am logged in as an admin

    Run a verbose installation from the command line and then post the log on the forum.  That will give those on the forum the opportunity to see where the installation may be failing.
    http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/cmdline.html?highlight=verbos e
    6.7.4   Installing from an MST¶
    Updates and patch installers can be modified with MST files created via the Customization Wizard. shows how to install an Acrobat product from an MST file. This example installs a customized version of Acrobat Professional, displays a basic user interface, and enables verbose logging.
    Customized MST install 
    msiexec /i AcroPro.msi TRANSFORMS="AcroPro.mst" /qb /L*v c:\acrobat.log

  • Adobe Acrobat 9 Pro Installation help?

    I have the Adobe Creative Suite 3 Design Premium for Mac. I installed InDesign, Photoshop, Illustrator, Flash, and Dreamweaver with no problems about a year ago. I realized that I never installed Acrobat...
    On the front cover it says "Install software from these discs first. Then install Acrobat 9 Pro from the Adobe Creative Suite 3.3 with Adobe Acrobat 9 Pro Upgrade Installer disc provided separately."
    I put in the "Adobe Creative Suite 3.3 with Adobe Acrobat 9 Pro" CD and downloaded Acrobat. When I got to the serial # part, I used the same serial number as I did for the rest of the Creative Suite, but it says the # is not valid?!?!
    I haven't tried calling Adobe yet...my friend tried calling the other day and he was put on hold for 2 hours >.< Any help would be appreciated!

    emilypebbily wrote:
    I have the Adobe Creative Suite 3 Design Premium for Mac. I installed InDesign, Photoshop, Illustrator, Flash, and Dreamweaver with no problems about a year ago. I realized that I never installed Acrobat...
    On the front cover it says "Install software from these discs first. Then install Acrobat 9 Pro from the Adobe Creative Suite 3.3 with Adobe Acrobat 9 Pro Upgrade Installer disc provided separately."
    I put in the "Adobe Creative Suite 3.3 with Adobe Acrobat 9 Pro" CD and downloaded Acrobat. When I got to the serial # part, I used the same serial number as I did for the rest of the Creative Suite, but it says the # is not valid?!?!
    I haven't tried calling Adobe yet...my friend tried calling the other day and he was put on hold for 2 hours >.< Any help would be appreciated!
    Had you installed another version of Acrobat 9 previously? If so try using the serial # from it.
    If not some one else has asked a similar question I have answered today. Try the answer I gave for that question.
    (Please note information is given by an Experienced User of Acrobat. I am not an employee of Adobe.)

  • Adobe Acrobat XI Pro Installation and Registration Online

    Hi Everyone,
    I bought three (3) Adobe Acrobat XI Pro for windows. I installed it into my three (3) computers I choose to input my serial number (because I have one), after I completed installing it I was prompted to register it online. But there was a error saying that I don't have a Internet Connection (please see the image below) it's a weird thing because I do have one. 
    Now, my questions are :
    1. How can I solve the problem regarding the Internet Connection thing? My clock and and time zone are correct.
    2. Is there an alternate way to register my software online?
    3. I want to un-install my Adobe Acrobat to my previous computer and install it to my new computer, will the Serial Number be counted? Being said that I installed and input the serial number into my three computers.
    I'm afraid that if I install and input serial number to my new computer, the serial number will not work because I used it three times.
    Please help me with this matter. Thank you in Advance!

    WSI.Jet please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for several common solutions to the difficulties you are experiencing.

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