Installing Creative suite 6, failure to initialize/restart may be pending win 7

During the installer initialization it arrives at the machine restart may be pending however HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager. does not contain InProgress key
I have previously rebooted the computer because of issues stemming from an older version of NVIDIA graphic card interfering, in conflict with a windows update, with Revit Architecture software.
Both programs are needed for school.
After not finding the problem it resolved in just failure to initialize for a decent amount of time. This left nothing for adobe support advisor to even recognize.
Please help.

Hi R.scott55,
Please navigate to C/Program Files(X86)/Common Files/Adobe/and look for Caps and OOBE and rename both.
Run the installer again. If it says restart is pending just select ignore and proceed with installation.
If still any issue then follow the steps refered in the kb: http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-bootstrapper-cs5.html
Regards,
Romit Sinha

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