Installing CS3 - serial number fail

Running 10.6.8 in an Intel iMac and trying to upgrade to Yosemite but need to also upgrade my Dreamweaver. I installed from CS3 disc but the serial number from the disc box is not recognised...

Contact Support team to sort this out.
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

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Hi All, I have two questions. First of all my CS3 is saying that it is installed on more than one machine, is there a way of seeing what machines my serial number is registered to? If i want to buy another CS3 serial number how do i go about it? I cannot

Hi All, I have two questions. First of all my CS3 is saying that it is installed on more than one machine, is there a way of seeing what machines my serial number is registered to? If i want to buy another CS3 serial number how do i go about it? I cannot afford to move to the creative cloud.....

there's no way for you to identify which machines have or had cs3 activated, and you can no longer purchase a cs3 license from adobe.
you can request an activation count reset (Contact Customer Care) and deactivate your cs3 on all your computers. you can then install and activate on up to two computers.

Lost CS3 serial number and email I used from that purchase is no longer valid, now I cannot reinstall my CS5 after wiping my hard drive clean from a computer problem.

Bought CS3 about 7 years ago under an email address that's been closed for many years and I lost the serial number from that old CS3 and now after doing a clean wipe of my hard drive after some computer glitches, I can no longer install CS5 upgrade as I cannot produce the CS3 serial number. No monkey business, I've been using CS5 since 2011 when I bought it directly from Adobe. What are my options?

Is it possible for you to log in to your OLD Adobe account using that email address to check your history?
https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page
If not, you MAY be able to have an employee look up the information linked to that old email address
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If that doesn't work, you are going to have to buy new... either a subscription or Creative Suite 6

Upgrade from CS3 to CS4 won't accept CS3 serial number

Hi
I bought a downloadable upgrade to CS4 Design Premium a couple of weeks ago, installed OK, accepted the new serial number but when it asked for my CS3 serial number it won’t accept it. I have contacted Adobe Support and they told me that I needed to reinstall as they thought that it was doing this because I hadn’t chosen International English as the language and my original CS3 was set to International English. I did this but it still won’t accept my old serial number and I am having to use the programmes as a trial version. I have contacted Adobe again but it has been a week now and no response – has anyone else had this problem? I am getting concerned about what will happen when the trial runs out!
Thanks for your help
Message was edited by Jochem van Dieten: removed attached image with serial number

Downloaded OK – Installed OK – when I open any of the programmes I get a Software Setup box that opens asking to choose the option of using the product on a trial basis or inputting my serial number – I input the new CS4 serial number and that is OK – then you click next and it brings up an Upgrade Check asking you to select a product that you already own (this is only a drop down menu of CS3 items, i.e. Design Premium, Master Collection etc) and asking you to input the serial number for this product – this is where it is falling over – I input my old CS3 serial number and I get a cross and a box that comes up saying <The serial number you have entered does not match the product you have selected. Please try reentering the serial number, or selecting a different product from which to upgrade> this is where I am putting in my CS3 Design Premium serial number and it won’t accept it even though it is correct and is even listed under my Adobe Account as CS3 Design Premium!
Hope that makes more sense

CS6 update will not take my CS3 serial number

I paid for the update for CS6, moving up from CS3. I paid the $300, downloaded, installed, input the serial number for CS6. The screen then asks for the CS3 serial number, I put the number in at least ten times (no typo's) tripple checked "My Adobe" again and again. I have the correct serial number for CS3, but upon validation of "Serial number upgrade", after choosing CS3 from the dropdown menu, I input the number, and it keeps saying, "This serial number is not for a qualifying product, please try another".
Thanks so much in advance for any help

Contact Adobe support , they will do the Unlocking for you and will check the reason for this.
For details refer :- Error:- "this serial number is not for a qualifying product"

I installed the serial number and the computer tells me it's not enough numbers.

I installed CS2 and I installed the serial number and the computer tells me it's not enough numbers.

Roland Jean your account only has an upgrade for Photoshop CS3 listed under it. In order to install you need to enter your previous qualifying serial number in addition to your Photoshop CS3 serial number.

I find that I am unable to receive updates. When I try to re-install, the serial number is not recognized. I have a retail, boxed, full-version of PS6.

I find that I am unable to receive updates. When I try to re-install, the serial number is not recognized. I have a retail, boxed, full-version of PS6

Call Apple or an Apple Store in your city and ask them. Or do a Google search.

Why isn't my CS3 serial number qualified for CC promotional membership?

I am trying to buy the CC membership but with the promotion for clients. When i put the cs3 serial number it tells me i am not qualified. Why does this happen?

I only recently discovered the reason it didn't work for me (I'd put this question to Creative Cloud's Facebook page also, and an Adobe Power-That-Be replied via that): My serial wasn't accepted because it was an Education version.
I hadn't thought of this, as there was no 'Student & Teacher' or similar indication on the packaging, and its initial purchase was so long ago I don't remember where I got it or for how much. But I see I registered it around the time I graduated Media Design School, so I must have taken advantage of the student discount opportunity. It doesn't surprise me then, that having saved considerable coin there, Adobe would consider a CC discount to be a double dip.

I'm reinstalling CS4 Standard, and a window comes up asking for my previous CS3 serial number. Found number, but still won't take that. What is wrong?

I'm reinstalling CS4 Standard, and a window comes up asking for my previous CS3 serial number. Found number, but still won't take that. What is wrong?

Contact support by web chat or phone.
Mylenium

__How do I find my CS3 Serial number?

__How do I find my CS3 Serial number?
Thx

Only on the box that it came in I believe... On 31/07/2008 13:23, in article [email protected], "Ryan Donahue" <[email protected]> wrote: > __How do I find my CS3 Serial number? > > Thx

Cs3 serial number not accepted when installing cs6 as upgrade

I downloaded photoshop cs6 after paying for it as an upgrade from photoshop cs3. During the installation it asked me for the serial number for cs4 or cs5 but not cs3. It would not accept the serial number of my cs3. A look at other forums suggests the only way round this is to hack in as if I was doing an illegal download. When I installed on this computer, the help Desk took over my computer and had a lot of trouble overriding the problem. I now have a new computer and am having the same problem in trasferring cs6 to the new computer. Unfortunately I have deactivated cs6 on this computer and at present cannot use it at all.

Contact Support team to sort this out.
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

How to re-install CS4? [was: Install from serial number]

I have my serial number for cs4 and want to install on my new computer. is this possible?

Moved from Cloud forum to Downloading, Installing forum
Yes, it's possible providing you're installing on the same platform as the version you own. e.g. you had a Windows version of CS4 and your new computer is also running Windows.
Which Adobe product?
Try http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
Follow the Very Important Instructions on that page first BEFORE you click the download links.

My CS6 will not install- Says serial number is invalid.

I've owned this software for over a year and it has never given me problems but all of the sudden, Adobe seems to have signed me out and wanted my serial number. I entered it and it said it was invalid when I entered it in correctly. I have uninstalled the software and factory reset my Mac. I downloaded the CS6 again and entered my serial number to install and it still said it was invalid. Please help.

HaydenD0009 I am sorry that you have faced a difficult experience with our support team. It is likely we are receiving higher volumes with many schools starting their fall term.
I checked your account and it appears that you do have a valid serial number for Master Collection CS6 under your account. You can find details on how to locate the serial number under your account at Find a serial number - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
If this is the serial number which you have been entering previously then it is likely you are facing either a file permission issue or corruption of the licensing files. This is what is giving you the invalid serial number message. To resolve these difficulties I would recommend the following steps:
Run all available Adobe installers located in the Applications/Utilities/Adobe Installers folder.
Run the CS Cleaner tool to ensure complete removal. You can find details on how to use the CS Cleaner tool at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
Reinstall your CS6 Master Collection software.

Photoshop cs3 serial number help

Hi there,
I have photoshop CS3 and i have recently goten a new computer as my old one crashed and died. I have tried installing my photoshop on it but when activating it says my serial number has been used already and i should deactivate the ps on the other computer, But since it has crashed and is no longer with us i am unable to do this. Is there any other way I can get my photoshop to work?
Thank You!

Contact licensing and activation support by phone. They will talk you through and release the activations.
Mylenium

Photoshop cs3 serial number

I need help on this. I installed it for free, but I needed a serial number because it recommends me to do it. As it turns out it's an extended version of it, so how do I get my serial number?

CS3 is an old version of Photoshop 2007 which is no longer marketed.

Installing CS3 - serial number fail

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