Installing CS3 upgrade on new iMac (from G5)

The serial no. for CS2 renders error message: "Serial no. does not match...".

As Bob says, we're users here. We have no access to information about serial numbers.
You need to call Adobe Customer Service for serial number issues.
InDesign CS3 was released in 2007, and Mountain Lion in 2012 so it's pretty likely there will be some incompatibilities.

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Can't install CS3 Upgrade on NEW iMac 24". An Imac DVD drive issue?

My CS3 Design Premium Upgrade CD fails to install Photoshop on my BRAND NEW iMac yet it is able to install everything else on the CS3 disc. I just bought this iMac yesterday and CS2/CS3 Upgrade are the FIRST things I installed (besides updates) when I turned it on. I'm still using 10.4.10.
I searched through the Adobe forums and the internet as to how others with the same issue have dealt with the problem, but it seems the most common reason is that people had installed Photoshop CS3 beta previously as well as older Flash/Acrobat plug-ins conflicting with the installation process. Further, these causes seem to be effecting Windows users.
So a few hours ago I tried to COPY the upgrade CD contents to my hard disk, I get the message:
"The Finder cannot complete the operation because some data in 'AdobePhotoshop 10en_US.dmg' could not be read or written. (Error code -36)."
This procedure of copying to the disk (and the resulting error message) is SPECIFICALLY addressed in the Adobe support pages TechNotes:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401429&sliceId=2
The page says that it may be a drive issue that is causing the problem. Of the 7 possible solutions given on the page, I've narrowed it down to only 1 option left (but I can't try it since I don't have another Mac!):
"*Solution 4*: Copy the software to the hard drive of a different computer.
*If the software copies successfully, the model of DVD drive on your original computer might not be able to read the DVD. Contact the DVD drive or computer manufacturer for any updates that might be available.*"
But what's funny (or annoying rather) is, I had a 20" Alum 2.4 iMac earlier this year (returned because of screen problem), and the CS3 upgrade installed without any problems on it!..??? And according to the iMac specs, the 20" and 24" models both have the same DVD drive make right?
Any ideas??? Are there other 24" iMac users who are experiencing similar problems? If not, then I guess I may have to return yet another iMac...which I'm reluctant to do since this screen is PERFECT! I'm scared to get another iMac with the dreaded screen gradient issue.

I just solved the problem.
I tried copying the DVD files to the hard disk about 7-8 more times. The last try SUCCESSFULLY copied to the disk and I was able to install Photoshop CS3.
Yay.

Installing CS3 Upgrade on new machine? CS2 registered user on old machine

I was wondering if I would be able to install a CS3 Upgrade on a new iMac I plan to purchase....I have a fully registered CS2 version on my current iMac, so therefore I think I'd be eligible to only purchase the upgrade...but would I need to install CS2 on the new iMac first, then the upgrade? Would doing this affect the upgrade because of multiple activations on CS2?
Any help would be greatly appreciated!

Just install CS3. During the installation you'll be asked for some proof
of eligibility. You need either the CS2 installation disk or the serial
number, but make sure you have both handy.
Bob

Installing studio UPGRADE on new imac with no Logic installed.

Been running Logic Pro (7) on an old mac and have now bought a lovely new imac and also purchased upgrade to Logic Studio.
Do I need to install old Logic Pro before using the Studio upgrade discs? Or can I go straight to the Studio installation and simply plug in the dongle/key into the usb at the appropriate time?
I'm assuming because the old Pro version is pre-intel etc it is a somewhat redundant exercise to load it. But I don't want the Studio installation to stall because it 'can't find' a valid version of Logic to upgrade from.

I wouldn't be surprised if it's even the same disk just labeled differently.
I'm almost positive it is. In other words, it's not the install disk that makes the package an upgrade or full version, it's the license which is tied to the serial number.
If, theoretically, you owned an upgrade disk with serial, and a full version disk with serial, and you installed from one disk, but typed in the serial number that came with the other disk, you'd end up with a perfectly good install that was tied to whatever serial you put in. I don't think it'd matter what disk you used.

Installing CS3 Upgrade On New Laptop That's Not Had Full Install

Frustrated!
Got a new laptop for Christmas. OS is Windows 7 Home Premium SP1
My original full is Version 5, which has been upgraded to 5.5 - 6 - 7 - CS2 & CS3.
CS3 upgrade is currently installed on my desktop machine running Window XP SP2.
I'm trying to install on my new laptop as my 2nd install, but the installation keeps failing!
With each attemt I expect to be asked to stick the original install disc (version 5) to verify but that does not happen, it never asks for it!
I have tried both Run as administatror and also in XP compatibility mode with zero results.
Am I going to need to install the full version 5 and then go through installing upgrades until I get to CS3? I'm trying to avoid all that time if possible!

Near as I can tell you haven't named one specific error message in all your posts above.
Could you be a little more specific about what's going wrong when you say:
Sapphire Studios wrote:
I'm trying to install on my new laptop as my 2nd install, but the installation keeps failing!
You've leapt to the conclusion that it's a problem with the software being an upgrade; I'd like to confirm that, that's all.
By the way, there were problems with even Photoshop CS5 working on some AMD processors up until an update was released (well after the initial release of PS CS5)... Not sure if this has anything to do with what you're doing, but if even more modern versions of Photoshop didn't get along with AMD processors there could be a compatibility issue... Did Photoshop CS3 specifically claim compatibility with the type of AMD processor you have, or is there too much of a time difference between them?
-Noel

Install CS3 suite on new iMac

Just bought a new iMac and want to install my CS3 suite without CDs (since I bought download version). How do I proceed?
Bernard

I also purchased a new iMac 21,5" mit 3.06 Ghz.
Unfortunately the installer quits immediately after launch.
Any hints what I can do?
I also tried to start with rosetta without success.
Greetings, Ronald

How do I install Lion on my new iMac from a recovery thumb drive?

Anyone know how to install Lion from a recovery copy? It's made from the copy on my MacBook Pro on a thumb drive.

Are you saying that you copied your system or installer from your laptop onto a thumb drive?
Please be specific: you really can't copy the recovery partition by itself because it's hidden - you can use Apple's recovery assistant to create a bootable startup on a thumb drive with which you can boot your system and then download/install. But, I believe that method requires the same machine ID to work.
IF you have the full installer, you need to boot up from another drive (the installer may not be bootable) and then direct it to another Mac.
So where do you want to install it? And exactly what is it that you have on that thumb drive?
If you just want to install Lion on another Mac, you can simply download a fresh copy from MAS.

Installing CS6 onto new imac from upgrades

Hi
I am wanting to install CS6 onto a new imac via the cloud. The CS6 I have is in disc format and is an upgrade from CS65.5.
CS5.5 is also an upgrade from CS4.
How do I install CS6 onto a new imac when I cant get install the original due to no CD drive? Going mad!!

Hi DonnaOxon,
Welcome to Adobe Forums!
Even if you have the CD version of CS6 you can still download and install CS6 from the cloud. During the installation it will first ask you to enter the serial number for CS6 and on the next step it will automatically ask you to enter the serial number for CS5.5.
The product will be licensed and installed once you enter these serial numbers correctly.
Thanks
Kapil

"Response Code" needed to install CS3 (upgrade from CS2) - cannot get through on 'chat'

How do I get a Response Code for installing CS3 (upgraded from CS2) on a new computer? I used to be able to call for the code but there is no phone support anymore. I have spent 3 days trying to connect through chat which is supposed to be available 24/7 and it says 'chat is unavailable at this time'. I have no way of installing my software. Please help adobe.

Okay so I spent a further 2 hours on hold this morning and actually forgot I was on hold until I heard the beep beep beep of disconnection! GARRRRRR
Anyway, after a nice visit from my family to celebrate my birthday, i got back on the phone this afternoon.
5 minutes later I was speaking to a Technical Support guy who was extremely helpful, did not ask me to repeat trouble shooting steps I had already taken, listened to me carefully as I explained the problem and diagnosed, fixed and activated my software within 30 minutes.
Resolution of the problem: they gave me an updater checker response code which worked immediately. Ctrl/Shift+dbl click on the broken update cheker page and up came a back door screen. Just a few digits later and PRESTO my software is up and running like a dream. Activation was smooth and registration no problem.
THANKS!!!
Now i just have to figure out how to tell Acrobat Prof 8 where the damn .dll is on my 64 bit vista computer - having already installed acrobat professional without telling it where to look because I didn't think the install was going to work anyway. Dang.
Off to the KB files for me.

How to re-install CS3 upgrade version?

had to delete my hard drive and start anew. I reinstalled my old CS2 and to start it would not let ne register it and now it won't let new use my CS3 upgrade. can anyone help

but it's not giving me an error it just starts and shows the icon on the launch bar and then the icon disappears and nothing happens. Jeff L Franz <Removed by Moderator>
From: Jeff A Wright <[email protected]>
To: jeff franz <Removed by Moderator>
Sent: Friday, November 21, 2014 6:42 PM
Subject: How to re-install CS3 upgrade version?
How to re-install CS3 upgrade version?
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussionI am sorry Jlfranz please be aware you have posted in a public forum. If you can provide details on the type of error you are experiencing then it may be possible to suggest a next step. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6952663#6952663 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6952663#6952663 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

How do I install CS6 on my new imac without a disk drive?

I purchased cs6 on dvd from adobe under a year ago and now want to install it on my new imac.How do I install it on the imac without a disk drive?

Giddy,
You can go ahead and follow the link below to download the CS6 for you.
http://forums.adobe.com/message/4295655#4295655
-Mandhir

I just installed iLife on my new Imac version 10.8.2 and now I can't open my iPhoto app. It says that I Photo is damaged or incomplete. What do I do to restore my iPhoto and pictures!

I just installed iLife on my new iMac 10.8.2 version and now I can't open my iPhoto app. It says it is damaged or incomplete. What can I do to get it back along with all of my picutures? I was told by an Apple employee at my one to one training that it was OK to install iLife to get the iDVD that I wanted. Help!

I have installed iLife a few times and because of photostream, the version on the disc must be updated. Software update usually takes care of it. It sounds like you installed an old version over a new version. I've not tried that.
You have a late 2012 machine, if you open the Mac app store from the dock, you should be able to go to the purchased tab and download/install the right version of iphoto. Honestly, you should not have used that disc on this new of mac or at least only installed iDVD & iWeb but not garageband, iphoto, and iMovie.
If the Mac App Store shows iphoto as installed already, drag the app from your applications folder to the trash and reinstall it again from the Mac App Store. That is the version you need. You may find garageband and imovie have similar problems.
good luck.
PS. your photos are in your photo folder in your home folder. don't touch those, I'm talking about the app "iphoto" in the applications folder.

How to instal iMovie6 in my new iMAC

What is the best way to install iMovie6 to my new iMac that is on it's way...I read so much about how no one likes the new iMovie8. So should I use firewire and transfer it or should I use the disc? The reason I ask is because I have so many plugins in iMovie6 and it would be faster to use firewire. But then someone said it might knock out iMovie8. So another question would be should I rename iMovie6 before I transfer it to the new machine? Someone told me that adding iMovie6 to the new iMac may knock out iMove8.If I use the disc should I re-name iMovie8 first? Or would it be better to use the iLife6 disc to the new machine.
Thanks
Sue

Ellyn, while both of the previous solutions offered would get you iMovie 06 on your computer, they wouldn't get you all of your plug ins, and other documents currently on your existing mac.
When your new computer arrives, and before you start it up the first time, position it next to you existing mac. Connect the two with a firewire cable. Restart your old mac while holding down the T key. This will eventually produce a firewire logo on the screen of your old mac. When you see the logo you can let go of the T key. You haven't hurt your old mac or lost any info. You're starting it in TARGET mode to allow the new computer to transfer all of your old files when you boot it for the first time.
Now you can turn on your new iMac. It will go through a start up process and will ask you if you want to copy your old files from an existing mac. Click yes (or ok) and there ya go. It will take about 15 minutes to copy your files over, maybe longer if you have a lot.
But all of your existing software installs, documents, passwords, layout, and desktop preferences will be copied over. You can then set it up differently if you like.
This way, all of your plug ins, and you're existing iMovie preferences will transfer and be ready to go with your new computer.

I want to reinstall CS3 onto my new computer from my old computer

I have just uninstalled CS3 form my Macbook pro and want to install it onto my new iMac. The image doesn't have a cd slot. i have tried getting support form Adobe support chat.
They checked my serial number and then gave me a download link,
The download link does not work and now they have referred me to this forum where i have to go round in circles searching for my own answers.
Why can't i just talk to a consultant who can answer my question.
I am now very frustrated.
Thank you for reading this if there is any help out there.

That's what ProDesign does if you simply click on the download link. It does that for me if I do the same.
To get it working you go to the link in the instructions and click on the download for Photoshop Elements 13.
As soon as you see the download box, click cancel, and go back and try your CS3 download again. This will be two files.

Can i install bootcamp on the new iMac late 2012 "27"?

can i install bootcamp on the new iMac late 2012 "27" without fushion drive?

You have two possibilities:
1. Buy the USB SuperDrive and install Windows from a disc.
2. Use an USB drive with the Windows 7 installer inside.
Boot Camp isn't compatible with Windows 8, so you will have to wait. Also, the Late 2012 is only compatible with the 64-bit Windows 7 edition

Installing CS3 upgrade on new iMac (from G5)

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