Installing CS3 Upgrade on new machine? CS2 registered user on old machine

I was wondering if I would be able to install a CS3 Upgrade on a new iMac I plan to purchase....I have a fully registered CS2 version on my current iMac, so therefore I think I'd be eligible to only purchase the upgrade...but would I need to install CS2 on the new iMac first, then the upgrade? Would doing this affect the upgrade because of multiple activations on CS2?
Any help would be greatly appreciated!

Just install CS3. During the installation you'll be asked for some proof
of eligibility. You need either the CS2 installation disk or the serial
number, but make sure you have both handy.
Bob

Similar Messages

Installing CS3 Upgrade On New Laptop That's Not Had Full Install

Frustrated!
Got a new laptop for Christmas. OS is Windows 7 Home Premium SP1
My original full is Version 5, which has been upgraded to 5.5 - 6 - 7 - CS2 & CS3.
CS3 upgrade is currently installed on my desktop machine running Window XP SP2.
I'm trying to install on my new laptop as my 2nd install, but the installation keeps failing!
With each attemt I expect to be asked to stick the original install disc (version 5) to verify but that does not happen, it never asks for it!
I have tried both Run as administatror and also in XP compatibility mode with zero results.
Am I going to need to install the full version 5 and then go through installing upgrades until I get to CS3? I'm trying to avoid all that time if possible!

Near as I can tell you haven't named one specific error message in all your posts above.
Could you be a little more specific about what's going wrong when you say:
Sapphire Studios wrote:
I'm trying to install on my new laptop as my 2nd install, but the installation keeps failing!
You've leapt to the conclusion that it's a problem with the software being an upgrade; I'd like to confirm that, that's all.
By the way, there were problems with even Photoshop CS5 working on some AMD processors up until an update was released (well after the initial release of PS CS5)... Not sure if this has anything to do with what you're doing, but if even more modern versions of Photoshop didn't get along with AMD processors there could be a compatibility issue... Did Photoshop CS3 specifically claim compatibility with the type of AMD processor you have, or is there too much of a time difference between them?
-Noel

Can't install CS3 Upgrade on NEW iMac 24". An Imac DVD drive issue?

My CS3 Design Premium Upgrade CD fails to install Photoshop on my BRAND NEW iMac yet it is able to install everything else on the CS3 disc. I just bought this iMac yesterday and CS2/CS3 Upgrade are the FIRST things I installed (besides updates) when I turned it on. I'm still using 10.4.10.
I searched through the Adobe forums and the internet as to how others with the same issue have dealt with the problem, but it seems the most common reason is that people had installed Photoshop CS3 beta previously as well as older Flash/Acrobat plug-ins conflicting with the installation process. Further, these causes seem to be effecting Windows users.
So a few hours ago I tried to COPY the upgrade CD contents to my hard disk, I get the message:
"The Finder cannot complete the operation because some data in 'AdobePhotoshop 10en_US.dmg' could not be read or written. (Error code -36)."
This procedure of copying to the disk (and the resulting error message) is SPECIFICALLY addressed in the Adobe support pages TechNotes:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401429&sliceId=2
The page says that it may be a drive issue that is causing the problem. Of the 7 possible solutions given on the page, I've narrowed it down to only 1 option left (but I can't try it since I don't have another Mac!):
"*Solution 4*: Copy the software to the hard drive of a different computer.
*If the software copies successfully, the model of DVD drive on your original computer might not be able to read the DVD. Contact the DVD drive or computer manufacturer for any updates that might be available.*"
But what's funny (or annoying rather) is, I had a 20" Alum 2.4 iMac earlier this year (returned because of screen problem), and the CS3 upgrade installed without any problems on it!..??? And according to the iMac specs, the 20" and 24" models both have the same DVD drive make right?
Any ideas??? Are there other 24" iMac users who are experiencing similar problems? If not, then I guess I may have to return yet another iMac...which I'm reluctant to do since this screen is PERFECT! I'm scared to get another iMac with the dreaded screen gradient issue.

I just solved the problem.
I tried copying the DVD files to the hard disk about 7-8 more times. The last try SUCCESSFULLY copied to the disk and I was able to install Photoshop CS3.
Yay.

Installing CS3 upgrade on new iMac (from G5)

The serial no. for CS2 renders error message: "Serial no. does not match...".

As Bob says, we're users here. We have no access to information about serial numbers.
You need to call Adobe Customer Service for serial number issues.
InDesign CS3 was released in 2007, and Mountain Lion in 2012 so it's pretty likely there will be some incompatibilities.

"Response Code" needed to install CS3 (upgrade from CS2) - cannot get through on 'chat'

How do I get a Response Code for installing CS3 (upgraded from CS2) on a new computer? I used to be able to call for the code but there is no phone support anymore. I have spent 3 days trying to connect through chat which is supposed to be available 24/7 and it says 'chat is unavailable at this time'. I have no way of installing my software. Please help adobe.

Okay so I spent a further 2 hours on hold this morning and actually forgot I was on hold until I heard the beep beep beep of disconnection! GARRRRRR
Anyway, after a nice visit from my family to celebrate my birthday, i got back on the phone this afternoon.
5 minutes later I was speaking to a Technical Support guy who was extremely helpful, did not ask me to repeat trouble shooting steps I had already taken, listened to me carefully as I explained the problem and diagnosed, fixed and activated my software within 30 minutes.
Resolution of the problem: they gave me an updater checker response code which worked immediately. Ctrl/Shift+dbl click on the broken update cheker page and up came a back door screen. Just a few digits later and PRESTO my software is up and running like a dream. Activation was smooth and registration no problem.
THANKS!!!
Now i just have to figure out how to tell Acrobat Prof 8 where the damn .dll is on my 64 bit vista computer - having already installed acrobat professional without telling it where to look because I didn't think the install was going to work anyway. Dang.
Off to the KB files for me.

How to re-install CS3 upgrade version?

had to delete my hard drive and start anew. I reinstalled my old CS2 and to start it would not let ne register it and now it won't let new use my CS3 upgrade. can anyone help

but it's not giving me an error it just starts and shows the icon on the launch bar and then the icon disappears and nothing happens. Jeff L Franz <Removed by Moderator>
From: Jeff A Wright <[email protected]>
To: jeff franz <Removed by Moderator>
Sent: Friday, November 21, 2014 6:42 PM
Subject: How to re-install CS3 upgrade version?
How to re-install CS3 upgrade version?
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussionI am sorry Jlfranz please be aware you have posted in a public forum. If you can provide details on the type of error you are experiencing then it may be possible to suggest a next step. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6952663#6952663 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6952663#6952663 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Cannot install CS3 on my new computer

hi, i cannot install CS3 on my new computer due to the fact that i did not deactivate is on my old laptop. to which i dont have acces any more.. can anyone help finding a solution?

Have you tried installing it or are you just assuming you cannot. You are normally allowed to install and activate on two machines.
You will need to contact Adobe support thru chat in order to get assistance with deactivating the inaccessible installation. For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html

Installing CS3 Upgrade Version on a NEW PC

Hello,
I've had a lot of problems contacting Adobe and hope you can help me.
I'm getting a new PC soon and want to install my copy of CS3 Design Standard. The disk here is an upgrade disk as I had the original creative suite (also an upgrade disk). Before that I had Photoshop 6.0, InDesign 2.0 etc.
How would I install CS3 successfully?
Thanks!

How would I install CS3 successfully?
Probably not at all. New PC means Win 7 or Win 8 and CS3 is not compatible at all with the latter and exposes some not so minor issues with the otehr. Beyond that, if you feel adventurous, al lyou need is your CS3 and you will be asked for a serial of a previous product. Just expect this to be an unpleasant experience and don't say you haven't been warned. Of course you might end up happy like a kid on Christmas on the odd chance it may work without a hitch...
Mylenium

Can't find CS2 serial to install CS3 upgrade version (*@*! Yosemite)

Hi all,
Am having to re-install my CS3 (old I know, but still does the job) after having to wipe my hard drive after making the mistake of upgrading my OS to Yosemite... trouble is, as it was the upgrade version (had to install CS2 first) I now need to enter my CS2 serial - which I don't have.
Still waiting for answer on the "Chat" service (customer support no longer 'does' customer support for this) and nothing in my products page in my Adobe ID so a little stuck at the mo !
Any solution MUCH appreciated

Hi Ned,
Thanks for the (extremely prompt!) answer - I've marked as "correct" as I reckon it would work (the installation dialogue box only required a valid CS2 serial and the one on the download link - 1130-0412-8377-1896-9751-5759 - should work, according to what the page states).
Fortunately I managed to find (an old sketchbook that I was using at the time that had a note of both my CS2 and CS3 serials so managed to finish my install from that... one advantage of hoarding old notebooks !
Thanks again, and much kudos to you !
NB. If anyone else has the same issue (re-installing the upgrade version of CS3) then there is no need to install CS2 first before installing CS3 - the system should know you had a valid CS2 and only requires the valid serial.

Can I install CS3 on a new Mac without migration?

My old G4 Mac that was running an educational version of the CS3 suite died (power supply failure) and I now have a much newer machine. Can I install the CS3 suite on this new Mac (without going through migration assistant)? I will only be using CS3 on the new machine. Will I be able to make the switch and have my educational license still work? Thanks!

While Bob's answer is the easiest, the other answer is to take the hard drive out of the old machine, but it in an enclosure connect it to the new machine with a usb drive. Install a new copy of the OS (try upgrade first if that doesn't work you can try an archive and install) onto the extrenal hard_drive, the try booting from the old hard drive on the new machine. Then deactivate. Of course you could try to migrate the application to the new machine, but that can introduce what is known as a World of Hurt©.
But the easiest way to do it is Bob's method. You can use the hard drive/enclosue method if you need to get the data off the hard drive in case you belong to the majority that do not back up their data.

Installing cs3 master collection and cs5 production premium on windows 7 machine

I have a windows 7 ultimate machine that I would like to install CS3 Master Collection on. I would then like to upgrade the Production Premium programs to CS5.
I have the install discs for both. Any suggestions for how to go about doing this would be greatly appreciated.
Thanks!

Tahseen,
Thanks for the quick reply!
Both CS3 Master Collection and CS5 Production Premium are full installs, neither is an upgrade. I have serial numbers for both.
Machine previously had CS4 Production Premium installed on it, that has been uninstalled.
Should I install CS3 Master Collection then install CS5 Production Premium? If so, do I need to remove the CS3 versions of programs included in Production Premium before installing CS5 Production Premium?
Thanks again!

Installing cs5 upgrade on new pc

i cannot install the upgrade cs5 on my new pc and adobe site dose not have my serial number for cs2 on the my product pages. my old pc with these on is busted so i cannot get it there
any ideas ... i need to solve this asap thanks all

In my opinion you have to contact Adobe support with the proof of purchase of your cs2 , if you have bought nad lost the serial number they can help you.,
once this will be clarified I believe you can go ahead and install cs5 upgarde.

How do I install CS3 on my new computer?

Hello:
I hope this message finds you well. Our company is replacing all of the workstations and I need to install my copy of CS3 on my new computer. The original installation was a download so I do not have installation discs. Are there any instructions available on how to do this?
Thank you in advance for any guidance.
Greg

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Installing CS3 on a new computer

I have bought a new iMac that does not come with a CD drive. I need to install CS3 that is running on my old G4 computer. I have tried copying the applications over on a memory stick but this doesn't work. So how can I install?

Hi Maggiealdred,
Welcome to Adobe Forums.
Please use the below link to download CS 3 Products
http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
Please make sure to complete the Very Important Instructions section prior to clicking on the download link.
Please go through the system requirements using the below link
http://www.adobe.com/store/en_us/popup/software/creativesuite/mastercollection/systemreqs. html
Thanks

Need cs4 number to install cs5 upgrade to new computer

i need my old cs4P# to install CS5 to my new computer, can't find CS4

Adobe doesn't know what you don't know. If it's not registered on your account or you have some printed version of it, nobody can tell you that. If you bought directly from Adobe and have proof of purchase, support may be able to figure things out, but that's as good as it gets...
Mylenium

Installing CS3 Upgrade on new machine? CS2 registered user on old machine

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