Installing CS3 Upgrade Version on a NEW PC

Hello,
I've had a lot of problems contacting Adobe and hope you can help me.
I'm getting a new PC soon and want to install my copy of CS3 Design Standard. The disk here is an upgrade disk as I had the original creative suite (also an upgrade disk). Before that I had Photoshop 6.0, InDesign 2.0 etc.
How would I install CS3 successfully?
Thanks!

How would I install CS3 successfully?
Probably not at all. New PC means Win 7 or Win 8 and CS3 is not compatible at all with the latter and exposes some not so minor issues with the otehr. Beyond that, if you feel adventurous, al lyou need is your CS3 and you will be asked for a serial of a previous product. Just expect this to be an unpleasant experience and don't say you haven't been warned. Of course you might end up happy like a kid on Christmas on the odd chance it may work without a hitch...
Mylenium

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How to re-install CS3 upgrade version?

had to delete my hard drive and start anew. I reinstalled my old CS2 and to start it would not let ne register it and now it won't let new use my CS3 upgrade. can anyone help

but it's not giving me an error it just starts and shows the icon on the launch bar and then the icon disappears and nothing happens. Jeff L Franz <Removed by Moderator>
From: Jeff A Wright <[email protected]>
To: jeff franz <Removed by Moderator>
Sent: Friday, November 21, 2014 6:42 PM
Subject: How to re-install CS3 upgrade version?
How to re-install CS3 upgrade version?
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussionI am sorry Jlfranz please be aware you have posted in a public forum. If you can provide details on the type of error you are experiencing then it may be possible to suggest a next step. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6952663#6952663 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6952663#6952663 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
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Can't find CS2 serial to install CS3 upgrade version (*@*! Yosemite)

Hi all,
Am having to re-install my CS3 (old I know, but still does the job) after having to wipe my hard drive after making the mistake of upgrading my OS to Yosemite... trouble is, as it was the upgrade version (had to install CS2 first) I now need to enter my CS2 serial - which I don't have.
Still waiting for answer on the "Chat" service (customer support no longer 'does' customer support for this) and nothing in my products page in my Adobe ID so a little stuck at the mo !
Any solution MUCH appreciated

Hi Ned,
Thanks for the (extremely prompt!) answer - I've marked as "correct" as I reckon it would work (the installation dialogue box only required a valid CS2 serial and the one on the download link - 1130-0412-8377-1896-9751-5759 - should work, according to what the page states).
Fortunately I managed to find (an old sketchbook that I was using at the time that had a note of both my CS2 and CS3 serials so managed to finish my install from that... one advantage of hoarding old notebooks !
Thanks again, and much kudos to you !
NB. If anyone else has the same issue (re-installing the upgrade version of CS3) then there is no need to install CS2 first before installing CS3 - the system should know you had a valid CS2 and only requires the valid serial.

Installing CS5 Upgrade version in a "clean"machine"

* Maybe Adobe guys could chip in on this one please (as well as the early adopters in the same situation). *
REASON: I just ordered the base hardware of a new system I7 - 64 bit OS etc.....
I do not intend to load CS4 into it at all because I want a really clean machine from the get go with CS5 and I do not want to uninstall CS4 from my current system at all. It needs to keep working while I break in CS5 and the new system.
QUESTION: I wonder what process will be involved when installing an Upgrade Version of CS5 in a brand new machine that wont have CS4 installed at all. Usually the S/W goes looking for an installed qualifying version. Because of the move to brand new systems and hardware in this release...I expect many users apart from me, will need to know this.
This question is a little premature but I am getting prepared and it will be worth knowing at some point..
We wont see CS5 down here in New Zealand for a little time after the U.S guys get it I suspect on past history. This is not a bad thing actually.

Often (sadly, not always) an upgrade will allow you to install by (1) putting a previous disc in the drive or (2) entering the previous install key
If nobody answers before you receive your install discs, those are the 2 things you could try

"Response Code" needed to install CS3 (upgrade from CS2) - cannot get through on 'chat'

How do I get a Response Code for installing CS3 (upgraded from CS2) on a new computer? I used to be able to call for the code but there is no phone support anymore. I have spent 3 days trying to connect through chat which is supposed to be available 24/7 and it says 'chat is unavailable at this time'. I have no way of installing my software. Please help adobe.

Okay so I spent a further 2 hours on hold this morning and actually forgot I was on hold until I heard the beep beep beep of disconnection! GARRRRRR
Anyway, after a nice visit from my family to celebrate my birthday, i got back on the phone this afternoon.
5 minutes later I was speaking to a Technical Support guy who was extremely helpful, did not ask me to repeat trouble shooting steps I had already taken, listened to me carefully as I explained the problem and diagnosed, fixed and activated my software within 30 minutes.
Resolution of the problem: they gave me an updater checker response code which worked immediately. Ctrl/Shift+dbl click on the broken update cheker page and up came a back door screen. Just a few digits later and PRESTO my software is up and running like a dream. Activation was smooth and registration no problem.
THANKS!!!
Now i just have to figure out how to tell Acrobat Prof 8 where the damn .dll is on my 64 bit vista computer - having already installed acrobat professional without telling it where to look because I didn't think the install was going to work anyway. Dang.
Off to the KB files for me.

I installed CS3 from backup to a new iMac when my old iMac failed. How do I activate CS3 suite?

I installed CS3 from backup to a new iMac when my old iMac failed. How do I activate CS3 suite?
When I try starting Photoshop, for example, it tells me uninstall then reinstall the product OR contact product support.
However, when I phone product support, it says there is no product support for CS3 and to go to the Forums.
Thank you.

>from backup
Mac Migration and Time Machine DO NOT WORK with Cloud program activations due to hidden files
You need to uninstall and do a fresh install with your serial number

Hi, I want to install my lightroom version on a new mac pro. How do i get started. Can't find it on this site. Thx

I have a new mac book pro and wan't to install my version of lightroom 5 from my old pc to the new one.
How can i do that? Can't find it here on the site? Thx
[email protected]

Hallo, I installed the program as you said. Everything ok.
When i have to give my serialnummer, it is not accepted. Code is not valid he said
1160-4008-7475-7547-5706-0812
Op 21-sep.-2014, om 17:44 heeft Rikk Flohr <[email protected]> het volgende geschreven:
Hi, I want to install my lightroom version on a new mac pro. How do i get started. Can't find it on this site. Thx
created by Rikk Flohr in Photoshop Lightroom - View the full discussion
www.adobe.com
Hit the Download link at the bottom the page.
Hit Lightroom
Hit Free Trial
When you are done downloading, launch, and enter your serial number from your previous installation.
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I just installed the upgrade version of Logic Studio. A dialog appears, asking me to either enter the serial number of my earlier logic version or to connect my CSKey to my computer, but I don't have them, what should I do?

I just installed the upgrade version of Logic Studion. A dialog appears, asking me to either enter the serial number of my earlier Logic version, or to connect my CSKey to my computer's USB port. But I don't have any of them. now what should I do?

You will need to either locate the codes or contact AppleCare.

Installing CS3 Upgrade On New Laptop That's Not Had Full Install

Frustrated!
Got a new laptop for Christmas. OS is Windows 7 Home Premium SP1
My original full is Version 5, which has been upgraded to 5.5 - 6 - 7 - CS2 & CS3.
CS3 upgrade is currently installed on my desktop machine running Window XP SP2.
I'm trying to install on my new laptop as my 2nd install, but the installation keeps failing!
With each attemt I expect to be asked to stick the original install disc (version 5) to verify but that does not happen, it never asks for it!
I have tried both Run as administatror and also in XP compatibility mode with zero results.
Am I going to need to install the full version 5 and then go through installing upgrades until I get to CS3? I'm trying to avoid all that time if possible!

Near as I can tell you haven't named one specific error message in all your posts above.
Could you be a little more specific about what's going wrong when you say:
Sapphire Studios wrote:
I'm trying to install on my new laptop as my 2nd install, but the installation keeps failing!
You've leapt to the conclusion that it's a problem with the software being an upgrade; I'd like to confirm that, that's all.
By the way, there were problems with even Photoshop CS5 working on some AMD processors up until an update was released (well after the initial release of PS CS5)... Not sure if this has anything to do with what you're doing, but if even more modern versions of Photoshop didn't get along with AMD processors there could be a compatibility issue... Did Photoshop CS3 specifically claim compatibility with the type of AMD processor you have, or is there too much of a time difference between them?
-Noel

Installing CS3 Upgrade on new machine? CS2 registered user on old machine

I was wondering if I would be able to install a CS3 Upgrade on a new iMac I plan to purchase....I have a fully registered CS2 version on my current iMac, so therefore I think I'd be eligible to only purchase the upgrade...but would I need to install CS2 on the new iMac first, then the upgrade? Would doing this affect the upgrade because of multiple activations on CS2?
Any help would be greatly appreciated!

Just install CS3. During the installation you'll be asked for some proof
of eligibility. You need either the CS2 installation disk or the serial
number, but make sure you have both handy.
Bob

Can't install CS3 Upgrade on NEW iMac 24". An Imac DVD drive issue?

My CS3 Design Premium Upgrade CD fails to install Photoshop on my BRAND NEW iMac yet it is able to install everything else on the CS3 disc. I just bought this iMac yesterday and CS2/CS3 Upgrade are the FIRST things I installed (besides updates) when I turned it on. I'm still using 10.4.10.
I searched through the Adobe forums and the internet as to how others with the same issue have dealt with the problem, but it seems the most common reason is that people had installed Photoshop CS3 beta previously as well as older Flash/Acrobat plug-ins conflicting with the installation process. Further, these causes seem to be effecting Windows users.
So a few hours ago I tried to COPY the upgrade CD contents to my hard disk, I get the message:
"The Finder cannot complete the operation because some data in 'AdobePhotoshop 10en_US.dmg' could not be read or written. (Error code -36)."
This procedure of copying to the disk (and the resulting error message) is SPECIFICALLY addressed in the Adobe support pages TechNotes:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401429&sliceId=2
The page says that it may be a drive issue that is causing the problem. Of the 7 possible solutions given on the page, I've narrowed it down to only 1 option left (but I can't try it since I don't have another Mac!):
"*Solution 4*: Copy the software to the hard drive of a different computer.
*If the software copies successfully, the model of DVD drive on your original computer might not be able to read the DVD. Contact the DVD drive or computer manufacturer for any updates that might be available.*"
But what's funny (or annoying rather) is, I had a 20" Alum 2.4 iMac earlier this year (returned because of screen problem), and the CS3 upgrade installed without any problems on it!..??? And according to the iMac specs, the 20" and 24" models both have the same DVD drive make right?
Any ideas??? Are there other 24" iMac users who are experiencing similar problems? If not, then I guess I may have to return yet another iMac...which I'm reluctant to do since this screen is PERFECT! I'm scared to get another iMac with the dreaded screen gradient issue.

I just solved the problem.
I tried copying the DVD files to the hard disk about 7-8 more times. The last try SUCCESSFULLY copied to the disk and I was able to install Photoshop CS3.
Yay.

Installing InDesign upgrade versions and serial numbers on new computer

I have a brand new iMac with a clean install of Yosemite. I want to install several versions of InDesign in order to be able to work in whatever version my clients use.
I am planning to install CS5, CS5.5, and CS6. I understand the need to install the oldest version first and to proceed upward, and that I will need to install Java beforehand for the earlier versions.
My question is regarding serial numbers to activate these installs. I have used InDesign since the day it came out (InDesign version 1 - full purchase). All the versions since have been upgrades. So, when I go to start CS5, what serial will it want? My previous CS4 or the CS5 one, and so on?
I'm trying to avoid installation failures where I have to run cleaner and reinstall -- I want to do it correctly from the start. I am confused about whether the upgrade versions will be looking for the original full purchase, which is ancient and not on the computer.

First off, anything earlier than CS6 is unsupported. That out of the way.
If CS5 was an upgrade, you’ll need its serial as well as the serial of the qualifying product. You’ll be prompted for the qualifying product after you enter the serial for CS5.
Lather…rinse…repeat for 5.5 and 6 but those installers should see the earlier one that’s been installed.

How do i install cs5 upgrade version from cs2?

hi
unsure whether this new win8 machine is 32 bit or 64 bit
not sure if my upgrade from cs2 to cs5 purchase is 32 bit or 64 bit

Thank you John,
Very helpful. Unfortunately, when it came to the point that the install asked for the earlier version, it said it was not a valid upgrade version. In seeking an answer to this problem i went onto Adobe chat and was informed that
Laishram: I have checked and see that the serial number for the CS2 is not a valid upgrade path to the CS5 product.
Chris: hmmmm. everything i read is that the upgrade version was for cs2. i just purchased it because the computer i had died and i bought a new one. i knew that my upgrade to CS5 version wouldn't work without an earlier version so I bought CS2 on ebay just two weeks ago. what can i do?
Laishram: I am sorry CS2 is not a valid upgrade path to the CS5.
I couldn't get more info from Laishram as to WHY is wasn't a "valid upgrade path" and I don't know what "not a valid upgrade path" means but, i'm guessing that i did something wrong when purchasing CS2. I was told that i could use the upgrade version(of CS5) that i purchased (to upgrade FROM CS2 to CS5) to upgrade to CS 6. So I'll have to do that I reckon.
Chris

PS 7 to CS3 Upgrade version

I just got a shrinkwrap version of PS CS3 upgrade. I have a full version of PS 7 installed on my machine.
Can I upgrade to this version. Adobe supports upgrades from 3 versions back, but I read somewhere that after Oct 2008, I won't be able to upgrade to CS3 - It doesn't make sense. Can some one clarify? Thanks in advance.

I'm just chiming in so you will be sure to understand the above answers, which are correct. CS3 is the last version that can be upgraded from version 7. So you are good, assuming that the CS3 upgrade is legitimate. Ask book store if they have a return policy. There are many shrink rapped copies that look real and may even run for a few days. Best advice is call adobe about serial number is best.

I need to reinstall a CS3 PC version on a new Mac

I had a crash on myPC and lost my Photoshop CS3 program that I bought from Adobe and downloaded. I lost faith in the PC because of viruses and general problems and switched to a Mac. Adobe has me going in circles and the tech support keeps on sending me to the download section that gives me nothing but error 404 messages. I have the serial number but it seems to be useless. Any help out there?

You cannot use a CS3 Windows serial number on a Mac version.
The Creative Suite serial numbers are platform specific: Windows only or Mac only.
You could install Windows on your Mac via Parallels or Bootcamp or similar then install CS3 Win on Windows on your Mac.
Alternatively, there is a platform swap process (to swap your Windows serial number for a Mac serial number) but it only applies to current versions (CS6).
Unfortunately CS3 is too old to use it to upgrade to CS6 so you'd have to pay full price for CS6 for Mac.
Your other option is to join the Cloud and pay the monthly fee.

Installing CS3 Upgrade Version on a NEW PC

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