Installing CS4 Design Standard as an upgrade from InDesign

Installing CS4 Design Standard as an upgrade from InDesign CS on Mavericks OS but serial numbers not valid.  Is there a keystroke to override this hangup?

Thanks kglad,  I have attempted all of your suggestions with no success.  This is a specific unique issue requiring a special set of keyboard commands to unlock or override my s/n.  The product is an upgrade from an old InDesign CS.  The InDesign CS is not on the harddrive, I cannot install the InDesign CS again after Mavericks upgrade.  The CS4 install routine does not present an opportunity to enter the InDesign CS s/n when I attempt a trial install and launch. The initial install required a call to Adobe support and special keystrokes were provided from support to "open" the software.  Please help.  Adobe support via CHAT are not able to access this information.

Similar Messages

  • Installing CS4 Design Standard as an upgrade from CS Premium

    I just got a shiny new iMac running Yosemite and when attempting to install, I get the dreaded Invalid Serial Number.
    The serial number you entered does not match the product you selected. Please reenter the serial number or select a different product to upgrade. 
    I have both of these products and their corresponding discs and the serial numbers right in front of me. Any suggestions?

    Thanks Mandeep5062,
    This led me to further investigation and I knew that I had to be missing something here. That something was that I had originally upgraded like this: CS>CS2>CS4.
    I was inputting my CS serial number and needed my CS2 serial number for the upgrade.
    And for some reason, I no longer have the discs or box for CS2. But, thanks to an old post-it note that I somehow managed to still have, I actually found my CS2 serial number!
    I'm almost embarrassed that I did not figure this out sooner.
    So, I have finally successfully installed CS4!
    Thanks for your help!

  • Before I install CS4 (design standard) do I need to manually or otherwise remove CS1 (the original Creative Suite)?

    Before I install CS4 (design standard) do I need to manually or otherwise remove CS1 (the original Creative Suite)?
    I am using an iMac OS 10.5.8, 2.4 GHz Intel Core 2 Duo, 1 GB, 800 MHz. AllI know is that you can't upgrade from CS1.
    I am in the misdt of several production projects and can't afford a mistake or down time. Thanks for any and all help.
    P.S. Is Snow Leopard compatiable with CS4?
    Thanks, Compositor Rick

    You can upgrade from CS1 to CS4. CS1 will be out of the upgrade path when CS5 is released.
    You don't need to remove CS1 it does not conflict with CS4. I have CS1 through CS4 installed and playing nicely together.
    CS4 is compatible but  I would stay with 10.5.8 until Apple gets most of the bugs worked out of Snow Leopard. that is usually about the 4th update.

  • Install CS4 Design Standard to Windows 8.1 (64)

    I am trying to install CS4 Design Standard to Windows 8.1 (64) with my original discs (also tried from Adobe download of trial software) and receive the message: "The Installer Database is corrupt. Please contact Adobe Customer Service." Any ideas on how to proceed?

    Have you tried installing using compatibility mode?

  • Installing CS4 Design Standard Wont Allow Illustrator to Install

    I am trying to install CS4 Design Standard and it will not allow me to check the box to install Illustrator.  I have had Illustrator CS4 on my machine in the past but have deleted it.  Anyone know what I can to to be able to install Illustrator CS4.  I need to because I have now upgraded to Snow Leopard.

    offconn wrote:
    I have had Illustrator CS4 on my machine in the past but have deleted it.
    You don't delete Adobe apps anymore you use the uninstaller. So download the CS4 cleanscript to remove all traces of CS4 and reinstall everything.

  • I purchased a new mac and i installed CS4 Design Standard, it installed but won't open

    I purchased a new mac and i installed CS4 Design Standard, it installed but won't open

    You're welcome! Glad it worked!
    Benjamin
    P.S. Be sure to mark the solving answer correct (Java update) to mark the issue resolved and help other user's find solutions to similar problems.

  • Installing CS4 Design Standard, upgrade version

    Hi everyone, I have a question about the installation process of (the upgrade version of) CS4 Design Standard; the operating system of my PC is Windows XP Pro (SP3), as up-to-date as possible ;)
    The version of CS I'm currently using is CS2 Premium.
    Now, correct me if I'm wrong, but am I right in assuming I can install CS4 without removing (or hampering!) my current installation?
    (If this is indeed true, I would be rather pleased. I need the new Camera Raw (as the upcoming EOS 5D Mk II isn't supported by version 4.x), but I'm currently working on a large project involving Photoshop & Illustrator -- and I *definitely* do not want to change versions half-way through.)
    One thing worries me the most -- what about Acrobat? CS2 came with version 7, but I have read that Acrobat isn't as well-behaved as the 'proper' CS products.
    All help is highly appreciated.

    Just install it. CS2 won't be touched but you'll be prompted to allow
    the installer to uninstall Acrobat 7.
    Bob

  • Error message when installing CS4 design standard

    When installation begins the "checking system profile" comes up and about 2 seconds later the follow error message comes up - "setup error - setup has encountered an error and cannot continue. Contact Adobe customer service". I installed on an older laptop I have to make sure the disk was fine and it installed just fine, so I don't think it is the disk. I have uninstalled previous Adobe product and run cleanscript for CS3 and CS4. I am using Window XP and the laptop has all the other system requirements Adobe lists for CS4 - Does anyone have any suggestions? Thanks!

    Tend to agree. You probably downloaded a wrong language version of the installer. Doublecheck that and download again.
    Mylenium

  • Serial number is invalid for CS4 design standard

    I am trying to install CS4 design standard, unfortunately the serial number always getting invalid
    -installer is downloaded from this link Download CS4 products
    -serial number already deactivated from other machine
    -there was no option to choose language during the start of installation
    Please help

    COntact support by web chat.
    Mylenium

  • Upgrading from CS4 Design Standard to CS5.5 Design Standard

    Hopefully a simple question. I am currently running CS4 Design Standard and wish to upgrade to CS5.5 Design Standard. My version of CS4 itself was an upgrade from the full installation version software of CS2 (I managed to skip the CS3 stage using a previous Adobe upgrade deal). Am I right in thinking that although the CS4 was an upgrade package it is now my 'standard platform' so to speak, and therefore I can use upgrade software again to take me up to CS5.5? I have the serial number for the CS4 software.
    Thanks,
    Richard

    That is correct. Make sure you get the right upgrade…there are several.
    Here’s a link on Amazon: http://amzn.to/wZwC6P
    Bob

  • Trying to install Abode CS4 design standard Upgrade version. How can I install this with out having to install all my previous versions?  Thanks Mario

    Trying to install Abode CS4 design standard Upgrade version.
    How can I install this with out having to install all my previous versions?
    Thanks
    Mario

    You simply install it and input the required serials, including one of a previous product when asked for it.
    Download CS4 products
    Mylenium

  • How to upgrade from CS2 Premium to CS4 Design Standard

    Have had CS2 Premium running on my Vista machine (32bit) for some time now without problems.  Recently purchased CS4 Design Standard upgrade, but have left it in the box for some time.  Things have calmed down, ready to try the upgrade.  Is there a definitive recommended approach to this - i.e. just install over or remove existing.  I've ready countless problems, suggestions etc., but felt by now, there must be a right way to do this.  Appreciate any guidance,
    Larry

    sorry to be a pita, just want to minimize potentail problems.  A few more questions then:
    1.  So are you saying the install doesn't overaly on CS2 but in fact keeps it and installs CS4 separately?  That's a lot of wasted mb.  Or
    2. am I given a choice upon install - over CS2 or new?  And
    3. if I install in a separate directory, will uninstall of CS2 later on once i'm comfortable with CS4 delete any shared files?
    Larry

  • Upgrade from CS4 Design Standard to Design Premium?

    Hey,
    I've CS4 design standard. Is it positble to upgrade it to CS4 design premium?
    grtz,
    Yves

    Call customer service they are the only ones that can help you.

  • How to install the CS4 design standard in Windows 7?

    I bought the CS4 design standard and install it in Win XP.
    Recently, I upgraded my OS to Win7.
    However, when I wanted to reinstall the CS4 design standard, it failed.
    So I tried just install one function of that design standard : Acrobat 9.0 Pro.
    That installation succeeded. But when I want to use it,
    it shows that I need to initiate with other CS4 functions, such as CS4 photoshop to make it work.
    Is anyone can help me? Thanks!

    Hi s2007,
    What was the error message that you encountered when you tried to install CS4?
    We might have to check the install logs for the installation failure.
    Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs
    You might also want to try the following steps:
    > Enable the hidden Admin Account on Windows 7 ( Ref :  http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
    > Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
    > Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
    Reboot and try installing in the new enabled Admin user account and check.
    Regards,
    Rave

  • CS4 Design Standard Silent Install does not work

    I've concluded CS4 Design Standard silent install for Macs does not work correctly. I've got the program to install sucessfully with an Exit Code: 0 and the programs still do not work. The whole suite says the licensing has stopped working. I've tried the License Repair utility from Adobe, no go. It looks like the program does not fully install. I noticed within each application directory, it should have an Uninstall application when installed correctly. When this application isn't there, which occurs with silent installs, the whole suite doesn't work.
    Its funny how Adobe wont help me with "enterprise installations". I haven't tried the Creative Suite Deployment Toolkit but I've read other threads where that doesn't work either.
    If someone would like to prove me wrong about the silent installs for CS4, please do so. I've gotten CS3 to install perfectly, and the setup is very similar for both.

    Jimmy,
    As one of the volunteer Forum Hosts, I've requested appropriate help.
    You can also get help via the support portal: http://www.adobe.com/go/supportportal
    Or via the phone: 800-642-3623, Monday-Friday 6am-5pm (Pacific time). BTW, the enterprise number you post isnt a valid number for support.
    Your email address (from your account info) was used to log a CCRT to get Tier 2 to email you, given that you've already tried tier 1 with no solution.
    Please post back and let us know how this works out for you. Thanks!
    Neil

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