Installing CS4 production premium on a PowerMac G5

Has anyone tried to install CS 4 Production Premium on a 2003 dual 2 GHz Power PC G5 processor? The Adobe sales person said I should be fine, but the packaging says an Multicore Intel processor is a requirement. Just want to make sure before I go down the road of installing.

Ahh, I see. I have heard that After Effects, Premiere, and Soundbooth don't work. And I switched to production premium from design premium because of after effects....
Anyway, perhaps I'll go ahead and try installing it.
Thank so much!
Achen71
Alice Y Chen
AY Chen Illustration and Design
www.aliceychen.com

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Installing CS4 production premium on new imac

I purchased CS4 Production Premium back in 2009 and am trying to install it on my new iMac. I haven't installed it on another computer and was hoping to do so on this one. From what I've read online I need to use my install discs, but since the new iMacs have no cd drive, this presents a problem. What do I do?

Ahh, I see. I have heard that After Effects, Premiere, and Soundbooth don't work. And I switched to production premium from design premium because of after effects....
Anyway, perhaps I'll go ahead and try installing it.
Thank so much!
Achen71
Alice Y Chen
AY Chen Illustration and Design
www.aliceychen.com

Install CS4 Production Premium on MacBook Pro and Windows workstation

Is it possible to purchase CS4 Production Premium PC version and install the Mac version on my MacBook Pro using the same license? I believe installation on a desktop and laptop is allowed in the EULA.

no, dont think so
mac and pc-versions are regarded as different
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I was having trouble exporting videos from CS4 Premiere through Encoureso I attempted to reinstall the program disk for CS4 Prouction Premium. I ran into several errors so I attempted to uninstall all of the programs and was unable to uninstall - yet I was also unable to open any of the programs. After contacting Adobe I was directed to use CC cleaner to uninstall the programs. Since then I have been unable to reinstall the CS4 Production Premium Suite from the disc. I get the following error: "Setup has encountered an error and cannot continue. Contact Adove Customer Supoprt for assistance." I have been unable to contact customer support. Not sure how I am to proceed with re-installing my programs.

Nobody can say anything without some system information and install logs
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Currently have PSE 6 - Will be installing CS4 Production Premium

As the title indicates, I currently have PSE 6 / Premier Elements 4 and I will be receiving CS4 Production Premium. I have been searching for information on how to convert my PSE 6 catalog to Photoshop 4. Does anyone know of a resource I might be missing that I can research?
Thanks!

pward76 wrote:
As the title indicates, I currently have PSE 6 / Premier Elements 4 and I will be receiving CS4 Production Premium. I have been searching for information on how to convert my PSE 6 catalog to Photoshop 4. Does anyone know of a resource I might be missing that I can research?
Thanks!
I presume you mean Photoshop/Bridge CS4.
There is no simple way since the databases are dissimilar. However I recall some discussion in the past on this.
If nobody here pipes up, check in the Elements forum.
http://forums.adobe.com/community/photoshop_elements

Install CS4 Production Premium from Design Premium CS3, but does not recognize CS serial number

Try almost half day already but still do not know how to overcome the problem.
My operation system is Windows XP SP3.
I am installing Production Premium CS4 and it is an update version from Design Premium CS3. I tried to input my CS3 serial number in when it is needed, but it always gave me "Invalid Serial Number". I tried to install the Design Premium CS3 to the computer. The serial number is right and programs work fine. Then I tried to install the CS4 again. First, it cannot find my CS3 just installed before. Second, the serial number for CS3 still does not work. Any idea?
I saw so many people posted the installation issues here. How come Adobe does not do anything to improve the product. I also called the customer support. After waiting 10 min, a guy asked my ID and then total silent. I called again and this time, I had to wait 20 min. Another guy told me this is tech issue so I need to call tech support. He gave me a 1-800 number but I tried, the number is invalid. I have been thought Adobe is a good company before. I really need to rethink that.

Thanks, Bob. Indeed, it was my typo in the message (not CS, should be CS3). My purchase was right (I even discussed with Adobe Store person before I placed the order). I have Design Premium CS3 and the updates I brought is the one which can update from Design Premium CS3. Actually in the menu where I can input my CS3 serial number, it has several options and one of them is exactly Design Premium CS3. See this page: http://www.adobe.com/products/creativesuite/production/upgrade/ (I ordered the 2nd option. I ordered from a vendor which charged me $579).

Updating CS4 Production Premium

Hello,
I just installed CS4 Production Premium (Windows) and I'm trying to update it manually in here Product updates - Adobe
Do I have to download and install all updates or are the newest ones enough?
For example "Adobe After Effects CS4 9.0.3 Update" and "Adobe After Effects CS4 9.0.2 update"

Marqs83 the updates are cumulative for the Creative Suite 4 products with the exclusion of Acrobat. Acrobat updates do need to be installed in order of update version.

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It appears you purchased an upgrade version of CS4 and if so you are required to prove that you qualify for using it. This means you need to identify the old version and its serial number - no way around that. You will need to find that mystery version information. If you check your Adobe account online you might find it.

I just downloaded a registered copy CS4 Production Premium. I started the install. Entered the serial number

I just downloaded a registered copy CS4 Production Premium. I started the install. Entered the serial number and Select "I have a SN...". On the next page the installer thinks I am upgrading and wants the "old" application & it's SN. What do I do now?

WkgrayCS4 you will want to enter the serial number for the version you are upgrading from. You can find your registered serial numbers at http://www.adobe.com/. Please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html for more details on how to locate your previous version serial number.

Please Help Me -- CS4 Design Premium and CS4 Production Premium on Same Machine

We are a non-profit organization that gets donated software at a great price but you're limited to what's available. We bought the CS4 Design Premium Suite last year (CDs). I called the Adobe sales department to find out if I could run CS4 Design Premium on the same machine. They told me that I could. So I bought CS4 Design Premium as a download. It took a tremendous amount of time just to download the package, and once installed Premiere Pro would not run properly. I called tech support and spent 9+ hours on the phone and no resolution. They had me doing everything -- uninstalled both packages six times. They kept telling me I didn't have enough RAM (and I knew that was wrong because I have been editing using AVID before deciding to go with Adobe -- and I had the CS3 Adobe Premiere Pro, Soundbooth and Encore running on my E drive with no problem before I went ahead and bought CS4 Production Premium).
I took my computer back to the company that built it and they suggested that I replace my graphics card and sure enough, Premiere Pro worked fine. Everything seemed to work fine in both packages except Adobe Acrobat. When I opened a pdf file, Acrobat asked for a serial number, but wouldn't accept my Design Premium serial number. I called tech support thinking they would give me a different serial number for Acrobat or something simple. Needless to say after 3 hours, and uninstalling the software again, they told me I couldn't run two CS4 suites on the same computer. Then a supervisor told me I could run both suites, but I would need to run a cleanup program, uninstall both of my suites and start again!
All software in CS4 Design Premium installs except Acrobat. It is grayed out on the install screen as if it's already installed, and when I try to open a pdf file, the installer pops up, installs Acrobat, and asks for a serial number. When I enter the serial number, it gives me a red "x".
SOMEBODY PLEASE HELP ME!
I don't know where to turn now ... is there anybody in the United States that I can get help from?
Can Adobe deactivate my CS4 Design Premium and Production Premium and send me the Master Collection CS4?
Please help me if you can!

This is a user to user forum that is not monitored officially by either Adobe Technical Support or Adobe Customer Support. The issue you raise with regards to trading two copies of a suite for one of another is nothing that anyone here can assist you with.
Please contact Adobe Customer Support directly by phone. They are the only ones who can assist you with this.
- Dov

Acrobat 9 Pro will NOT install (CS4 Design Premium)

Acrobat 9 Pro will NOT install (CS4 Design Premium)
Acrobat Pro 9 will not install (FAILED), although every other program on the CS4 DVDs did install properly.
I have followed the instructions, and have tried with no programs running, not even virus protection (which is an insane thing for Adobe to demand of a product being installed where the installation routine is expecting an Internet connection): FAILED.
I uninstalled my Acrobat 6 Pro, (a standalone Pro version that I had to have a few years ago.) I uninstalled that working program knowing I had no idea where my original Adobe Acrobat CD is located, so I was essentially cutting myself off of Acrobat Pro if the Acrobat 9 Pro install continued to fail.
I reported this to Adobe support online.
I have followed the instructions to disable startup items and services, then tried the Acrobat 9 Pro install: FAILED.
At that point, I gave up installing Acrobat 9 Pro. I didn't have any more time to screw with it - I would re-visit the installation failure later.
Lo and behold, a client sent me a PDF file of a brochure, in an email, and I had to grab some text from it to put on his website (Done in Dreamweaver CS4.) Well, damn, now I'll have to go back and get that install to work...FAILED!
Suspecting a problem in the installation routine on the DVD, I decided to download the trial version of Acrobat 9 Pro. So, I did. It downloaded and installed without a hiccup, and I had Acrobat 9 Pro working for 30 days...
I did what I had to do, using the trial version, then figured I would re-visit the installation issue later, when I had a few hours to dedicate to all the hell of calling Adobe software support, handholding, maybe registry edits, multiple reboots, and multiple attempts at doing everything again, just so the support person would know that I did follow all the steps correctly to prove thw outcome is sill FAILED!
Oh crap, I got another PDF file. No problem, I thought, I don't need to edit the PDF, just read it. When I tried to open the file, Acrobat 9 Pro plastered a screen over the program - the screen saying my 30 day trial version has now run out, demanded a serial number, or quit. My CS4 serial number would not activate it, and so I had to quit, not even being able to read the PDF file.
So, I un-installed the trial version of Acrobat 9 Pro that had installed without a hitch and had worked flawlessly for 30 days.
Now I'm going to have to visit hell, and get the software that I paid hundreds of dollars for to work...
Please STOP and NOTE: Acrobat 9 Pro installed perfectly from the downloaded Internet version. What does that tell you? There are no operating system issues, no hardware compatibility issues (which I knew anyway, as the OS and hardware is up to date.) Even more significantly, there is no issue with the Windows registry, or other versions of Adobe Acrobat that had been installed before in the machine. My conclusion was that it has to be a problem with the installation routine on the CS4 disks.
So, I spent an hour on the phone with Adobe personnel: software support, to customer service, to sales, to customer service, and back to sales. After software support came to the conclusion that I needed to UNINSTALL ALL OF CS4, and run a clean-up utility, I knew I had to try getting a new set of DVDs and hope the installation routine problems/bugs had been worked out.
After being batted back and forth by Adobe Customer Service and Adobe Sales, I finally got someone to agree to send a set of DVDs to me.
I got the DVDs. I tried to install Adobe Acrobat 9 Pro: FAILED
As I told the software support person, I do not want to un-install the entire CS4 suite. I have all of those programs working fine, and have about a dozen web sites within Dreamweaver CS4 painstakingly set up and active, and some of them are current projects that I am working on daily. I also have multiple extensions installed, and spent quite a bit of time getting all of those programs set up for my preferences and my work flow. I DO NOT WANT to uninstall the entire suite of applications to get Acrobat 9 Pro to install.
And the conclusion of the "sophisticated" Adobe Support Advisor as to what specifically was the instalation issue?
Adobe Support Advisor
The module found no solutions to report for the selected log file.
If you continue to have difficulties with the application,
please contact Adobe Support: http://www.adobe.com/support
System Information :
Operating System = Windows XP
Locale = en
At this point, what I want is to know what registry keys to edit and which folder(s) to delete to eliminate previous traces of Acrobat. In other words, just exactly the tiny piece of the "clean-up utility" that I need to run in order to allow the *Y#^%@#&#(& installation routine to work for Acrobat 9 Pro. I have no intention of uninstalling Dreamweaver CS4, as that is my business livlihood, and I know that my Dreamweaver CS4 client files/sites could not be read by earlier Dreamweaver versions. Asking me to uninstall Dreamweaver, Photoshop, Illustrator, Flash, InDesign, and Fireworks is insane. Your bad installation routine is not my fault, and you cannot expect me spend countless hours getting all those programs set up the way I want and with all my client/work files working correctly and all the extensions set up properly. So, if Adobe software support refuses to tell me what registry keys need to be changed, then I want Adobe Sales to send me a new, standalone version of Acrobat 9 Pro on disk.
Dennis

I hit the same problem except I had a Reader X installed not a pro version. For me the solution was to really make sure that nothing else was running. I followed the steps from http://support.microsoft.com/kb/2438651#reso2 the link is goofy so here is the pertinent text:
Programs that are currently running on your computer may be interfering with the installation processDisable programs that might be interfering with the installation process. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then click msconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Selective startup, and then click to clear the Load startup items check box.
Click Services, click Hide all Microsoft services, and then click Disable all.
Click OK, and then click Restart.
Try running your software program installation.
When you are finished troubleshooting the problem, restart the computer in Normal Startup mode. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then clickmsconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Normal startup, click OK, and then click Restart.

CS5 Production Premium causing problems with CS4 Production Premium

I have been using CS5 Production Premium alongside CS4 Production Premium for a while now. After Effects, PhotoShop & Illustrator work alright together (both CS4 & CS5 versions). My job actually necessitates me keeping both versions on my machine.
I had need to use both Premiere Pro CS4 and Encore CS4, and neither of the applications would initialize. The following is the error message from clicking the Premiere Pro CS4 application file.
I am uncertain what the application event log is or where it is located.
Over on Creative Cow's site, I posted a similar message in the forums, in which a user stated that I should not have CS4 and CS5 on the same partition of my drive.
I do have a secondary internal hard drive on which I could install one of the suites, however, I want to make sure that it is done properly and efficiently. I have seen some issues with uninstalling CS4 after installing CS5, so I wanted to ask for help before I simply begin to rip software off my PC (since After Effects and PhotoShop - which work - actually comprise 95% of my Adobe workload).
Any suggestions or guidance is appreciated. Also, which version (CS4 or CS5) would be better suited on the secondary drive?
Thank you in advance for your time and assistance.
Stephen Rutherford
Current System Configuration:
Intel i7 920 PC 2.67 GHz
Windows Vista Ultimate 64 Bit
12 GB DDR3 RAM
NVIDIA GeForceGTS 250 512MB DDR3
Adobe Production Premium CS5/CS4/CS3
3D Studio Max 2011/2010/2009

I am running CS4 Design Premium and Lion without any real issues. I can't guarantee it will be the same for you, but my experience has been good.

Anyone install CS4 Design Premium on Windows 7 Professional?

I presently have CS4 installed on Microsoft Vista Ultimate SP2 32-bit o/s using a Intel i7-920 processor . Runs cleanly with no problems whatsoever. I am in the process of upgrading the o/s over to Microsoft Windows 7 Professional but risk de-activating my CS4 I thought I would throw this question out to the readership. I am fortunate enough in obtaining this new o/s prior release and have been tasked to see if all our mission critical applications migrate over cleanly. Sad to say deactivating, re-installing CS3/CS4 can be a nightmare (ask me how I know!) so risk taking down a good CS4 install using Vista down it it's knees I thought I would ask. Has anyone by chance tested installing CS4 Design Premium on any of the new Microsoft 7 o/s' ?

I think I found a solution to running CS4 on Windows 7 (pro 64 bit in my case). There were a few variables I eliminated so I'm not sure exactly which one was key. I am part of an office domain with permissions etc in effect, and that may have been part of the issue. Basically the installer would run but hang around 40% when it was installing "language packs" or "device central" components. It would not generate an adobe error, rather just the usual "program is not responding" error in win 7. If you don't understand my steps, just google the details and you should find methods for each instruction.
What I did:
1. Locate and run the clean script for CS3/4/5 from adobe to remove ALL installation files.
2. Turn off User Account Control in win 7 users settings in control panel.
3. Make sure you find your C:\users\public\documents (calls itself "public documents" in the file browser) and edit the permissions for that folder. Give full control to any user in the list just to be safe.
4. If you are using the downloadable installation as I did, allow the files to unpack onto your desktop as default by the adobe unzipper program.
5. Completely remove ANY antivirus/antispam software and make sure windows defender etc etc is not running. Also turn off windows firewall.
6. Reboot your computer and ensure NO adobe products are listed in the programs and features list under control panel. If there are, remove & reboot again.
7. BEFORE BOOTING: unplug from the network, turn off all wireless so that your computer is completely isolated.
8. Run the installation again, and hopefully it will work for you as It finally did for me after 6 hours of troubleshooting and reading these #*$*# forums.

Upgrade CS4 Production Premium to CS5 Web Premium?

I need to get Adobe Dreamweaver for some web work. Rather than spend $399 for DW, I thought I would spend $599 for the upgrade from CS4 Production Premium to CS5 Web Premium... These suites hace a several programs in common but the thing is, I still need to use Encore and the Media Encoder that only exist in Production Premium. After I install the CS5 Web Premium, will I be able to still use (officially or un-officially) a few of my CS4 Production Premium applications on the same system?
Thanks...

Hi, this other forum thread should help answer your question:
http://forums.adobe.com/message/2730787#2730787

Installing CS4 production premium on a PowerMac G5

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