Installing CS5 over CS2

Do I need to uninstall CS2 before installing CS5?

Thank you, sig. I installed 5 and still have 2. (I have some docs I may need to keep in 2 so that I can share them with another Mac in our household running Tiger.)
No problems so far. Thanks for your answer; it was the nudge to move me forward.

Similar Messages

  • Upgrade install problem Photoshop CS5 from CS2, MacOS 10.6.8

    Hello,
    My wife was using Adobe Photoshop CS2 for a long time.  We purchased a Photoshop CS5 upgrade in 2010 through Amazon, but she never installed it after reading about problems other people had with the upgrade.  It was still in its shrink wrap seal until last night.
    Then she recently went to upgrade her Mac laptop to 10.9 Mavericks from 10.6 Snow Leopard, and discovered that Photoshop CS2 will no longer work since CS2 was a PowerPC application.  No problem - we thought we'd just finally install that CS5 upgrade first.  The Amazon web page where we bought the product stated that this was a valid upgrade path, so we thought we would not have a problem.  However, when we went to do the install, we received an "Inconsistency in the installer database" error.
    Going to the support live chat, we were told by Yaseer that we could no longer upgrade from CS2 to CS5 because the CS2 "server" was shut down, and we should go to the forums for help with this instead.
    Now what?  We own a legal copy of PS CS2, and bought a legal upgrade copy of PS CS5 with the understanding that this was a legal upgrade path, purchased from a reputable dealer (Amazon), but now it doesn't work.  There must be something that can be done here.
    I'm not using my wife's Adobe id which she used to register her product, but I can provide that id as well as the serial numbers for CS2 and the CS5 upgrade.

    run the cleaner, http://www.adobe.com/support/contact/cscleanertool.html
    restart your computer
    then try to install cs5.
    if you're prompted for a cs2 serial number and your cs2 number fails, use the one linked from this page:  http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

  • Uninstalling old CS2 after installing CS5.5 on MAC

    Can you tell me if it is safe to uninstall an old version of CS2 after successfuly installing cs5.5 or did the cs5.5 build off of my CS2?

    You can uninstall it although it may cause problems with your file associations.

  • Will installing CS6 over cloud over write my CS5 owned copy?

    I have a personal, owned, copy of CS5 but through work could have a cloud version of CS6. Will installing CS6 over write my copy of CS5?
    If not, why am I prompted to close Photoshop before I can install the new version?

    No the installation of Photoshop CS6 will not overwrite your installation of Photoshop CS5.  You are being prompted to close Photoshop CS5 because there are shared components which likely need to be updated.

  • Cant instal CS5 upgrade as cant instal CS2 as registration no longer accepted by adobe

    How do you instal CS5 upgrade when I cant instal CS2 because Adobe doesn't recognise serial code as no longer supported Adobe gave me site link to download CS2 but the serial code provided isn't valid to instal CS5 upgrade
    How can I get myself up and running again after hardware failure
    If someone can help or post link to customer service as this seems to have disappeared from Adobe site also
    Thanks

    Thanks for reply
    Customer services got me up and running again Did what you said but 
    CS2 serial no no longer recognized as no longer supported by Adobe 
    Customer support gave me number to enter and got me going again
    Thanks again for your help
    Anthony

  • Installed CS5 now CS4 projects don't work

    Further to an assurance in another thread that CS4 and CS5 could happily co-exist I installed the CS5 Master Collection full version on my Win7Pro 64 system.
    Now I have just opened a project in CS4. The media is all marked offline. When I try and re-link it I get an error message "File Format Not Supported"...
    The original files in this project were M2T and .MP4 from Sony Z5 and EX1 respectively.
    Any ideas about how to get this all working again? I did make an image of my system file before installing CS5 so can always revert to that, but I would like to be able to use CS5 as well as revisiting CS4 projects!
    Just to add then even when I create a new CS4 project try and import either M2T or BPAV (haven't tried any other formats) I still get this "File Format Not Supported" error message. So it looks like CS5 has hosed my CS4's ability to import media!  There must be an easy fix to this.... and yes, Premiere 4.2.1.
    Cheers
    Mark
    Message was edited by: mark__m to add further info.

    Mark,
    Sorry that we did not have a quick and easy answer for you.
    At least with Harm's reporting, it confirms my thoughts that the co-existence of the two versions should not be an issue.
    Over the decades, Adobe has been great about this. The only two instances of problems, that I can recall was with the CS2 Production Studio programs (all of them), if one later installed PrElements 4 - CS2 Production Studio got hosed, but was easily handled with a quick Repair Install of each program in the suite - took me about 45 mins. total. Obviously, Adobe had not anticipated a user with CS2 installing PrE 4, but by the time that I did, they had a KB Article on the issue. The other was if a use had PrPro CS3 installed, then installed CS4, and later uninstalled CS3 - it took some necessary elements form CS4, so again the Repair Install was the easy trick. Otherwise, no one issue that I know of. On one machine, I had PS 4, 5, 7 and CS for various reasons. No issue. Same for several versions of AI, both PageMaker and InDesign, and on the list goes. No issues.
    Good luck, and hope the Project goes well, and that you'll get CS5 running smoothly,
    Hunt

  • How do you install CS5 onto a new computer without Time Machine/file transfer

    I'm not getting a new computer, but my current one is getting a little old (Macbook Pro V. 10.6.8) and I'm afraid it might crash if I download the newest Maverick system, which is why I want to make absolutely sure I'm able to save and transfer all my old files and CS5 Creative Suite programs if this indeed happens. I don't trust Time Machine to do it; my boss had this happen and Time Machine did not transfer the Adobe programs. I also don't want to rely on Time Machine and any other file transfer (which all new Macs offer) because I've had brand new computers crash because of old corrupt files from my old computer converting over, and the Apple people said it's a bad idea (which would have been nice to know BEFORE the computer crashed and everything. . .) I've been told you can only use the CD to install CS5 onto your computer twice, which I've already done (thanks to my brand new computer crashing once already). So I would like to know how it's possible to install the program onto a new computer should this one crash, without the use of file transfer or Time Machine. I have no interest in upgrading to CC.
    Thanks!

    Avoid using Time Machine for re-installing Adobe software. It rarely works and usually breaks the activation mechanism.
    I've been told you can only use the CD to install CS5 onto your computer twice,
    Not quite.
    You can install the software as many times as you like but you can only activate the software for use on a maximum of two computers at the same time.
    To re-install you will need your CS5 serial number.
    Download the installer from Download CS5 products
    Install then enter your serial number when prompted.

  • Can you install CS5 anywhere other than the C Drive?

    I already have CS5 successfully installed on my computer and it works perfectly.
    The problem I have is that I'm running out of space on my C drive. (Currently 864 MB Free of 64.2 GB).
    After a quick look at the stuff I have on this drive, it seem's to make sense to me to move Photoshop to a different drive, and regain over 10 GB of space back instantly.  I already have a dedicated Photoshop drive on my computer (H:) which contains all my Fonts, Actions, Brushes etc. It would be awesome if I could install it there instead.
    However, where computers are concerned, I know that nothing is ever as simple as it seem's.
    Could someone let me know what sort of problem's I could expect from doing this, or even if it is possible to do.
    Just out of interest, I started the CS5 installer earlier today whilst still having Photoshop installed just to see if it was something it would let me do. (I have no intention of uninstalling Photoshop from my C drive until I know if it's doable).
    As you can see from the image above it shows that I already have Photoshop installed and it shows the location (Highlighted for you in Yellow).
    I have tried to change the drive letter to H: but I cannot change the text within that box.  I was wondering if that location only relates to the already existing copy of Photoshop. And therefore I would need to uninstall the existing copy before I can change this. Or will that location always be C:\Program Files\Adobe regardless.
    In short, Is it possible to install CS5 to a drive other than C: without there being any problems?
    Also is it possible to install 2 copies of CS5 onto 2 different drives? So I can test the new one before finally getting rid of the old one.
    Any help or advice will be gratefully received.

    You would, of course, have to uninstall the current copy before installing Photoshop in a different place.
    You can only install one copy of the same version at one time on the same PC.
    You're not going to be able to install it in another place just to see if all went well before uninstalling it from drive C:.
    And yes, choosing an alternate drive and location into that field with the little folder icon during an install will allow you to install Photoshop on another drive.  That allows you to keep the better part of a gigabyte of software off the C: drive.
    Keep in mind that there are a number of things (e.g., Adobe common software) that will still and only install on drive C: however, and there's nothing you can do to change those locations.
    -Noel

  • Problem reinstalling FB4 premium after installing CS5 MC on windows 7 64-bit

    Hello,
    I was hoping that I could get some help with an issue -- I filed a technical request (ticket)  with Adobe but also wanted to reach out here.
    Background:
    I installed FB4 Premium in March, and had no issues with the download or install -- everyhting had been working fine. Yesterday I installed CS5 MC and in the process of installing it over-wrote the debug versions of flash player that come in FB4 premium with standard flash player. Naturally,that won't work with FB4 so I needed to find a way to reinstall the debug version of flash player plug-in and active x. After trying unsuccessfully for while to do so, I decided it would just be easier to uninstall and reinstall the FB4 download which I still had on my machine, as this comes with the debug players I need. Big mistake. Now I can't get FB4 to reinstall. I am getting the following error messages while running the install set-up (see uploaded image of error message below). Any thoughts at all on how I can resolve this? I did try several reboots, new installs and even re-downlaoded FB4 again from the Adobe store. It appears the presecne of MC5 has caused this somehow?? I run windows 7 64-bit pro. By the way, I did figure out (too late) the way to reinstall the debug flash player -- I first needed to run a script to delete the existing flash player rather than just uninstall it; if anyone needs the script or help on that let me know.
    hanks very much -- this has me stumped.
    Bob

    Hello Chris,
    Thank you very much for this insight. It worked. Now I just have a few issues around getting a shortcut for FB4 on the desktop and fixing the FB4 app icon (which now shows up as blank). But it is running as FB4 premium -- Thank you so much!! I have also sent an email to the Adobe engineers working on this case.
    I realized that my big mistake was thinking that I needed to reinstall FB4 premium standalone to get FB4 premium to work -- but this was not possible (due to how CS5 installer works) and not needed (because CS5 has all of the code needed to run FB4 premium). The answer (as you described) was simply to go abck to the CS5 installer let it install FB4. While CS5 would initially install FB4 as standard, the serial number "games" described here and in other posts would allow me to upgrade to to FB4 premium. It now works as FB4 premium!
    Thank you Chris,
    Bob Avena

  • Installing CS5.5 on my new mac pro - what to do?

    Over the years I've purchased CS3 (boxed), CS 5 Design Premium (boxed), and CS 5.5 Design Premium (downloaded upgrade). I am ready to install 5.5 on my new mac pro. Questions:
    I had once copied some CS 5.5 dmg files to my backup drive but they appear to be only pdfs about installing, etc., not applications...so,
    Do I need to install my boxed CS5 first or is my 5.5 the complete set even though purchased as an 'upgrade'? (I see there are complete, separate CS5 and CS5.5 folders on my old mac)
    With the above info in mind, I have to re-download CS5.5 from Adobe, right? Thanks!

    Direct Download Links for Adobe Software
    Simply install CS5.5 right away and it will ask for the previous serials for verification.
    Mylenium

  • Installing CS5 and Acrobat 9 Pro problem

    Just wondering if anyone can help me on line.  I have tried the chat session which took a long time to get connected to an agent, I was informed that they could not help me there as they only worked with CS6 and up.  They referred me to the forum.  So, I am not sure if I am in the right place but here goes.
    I am trying to install the Adobe Creative Suite 5 Design Premium software that I bought years ago on an older iMac computer (2007) I believe.  The hard drive failed recently and I had a new one put in which included the operating system, OS X 10.6.8.  I have recently tried to install Adobe CS5 which I purchased some years ago.  The software package had the Adobe Acrobat 9 Pro disc which helps to install the CS5 package.  I have tried to install Acrobat 9 Pro twice and I now get the following error message: 
    The Finder can’t complete the operation because some data in “DistillerLib” can’t be read or written.
    (Error code -36)
    I did not notice this message the first time I tried to install the entire package so on the first attempt I went on to trying to install the CS5 Design Premium disc next.  It attempted for a good while to try and install it but ultimately stopped.  I have gone to the support site and uninstalled the CS5 Design Premium files that were left on there thinking I could start over.  So, I put back in the Acrobat 9 Pro disc and it said there was an Acrobat 9 Pro file there and did I want to replace it.  I said yes, and then as it attempted to replace these files, I got the message stated above about the DistillerLib error ode - 36.
    I do have a membership for Adobe Creative Cloud and I can only put the latest software available there on my other 2 computers.  This computer I am trying to put the CS5 software (standalone) is for my granddaughter who I am trying to help learn Photoshop and Illustrator.  The computer I am trying to put this on is the one I had bought for my son who recently passed away.  At this time I can't get another subscription for my granddaughter.  So, how can I get this CS5 package installed or do I have to take the computer back to the technical folks who put in the hard drive to help me.  I saw on the support site instructions for installing CS5 but as you can see from my discussion, this is not working for me now.  Is it the operating system causing problems for this older version of Creative Suite CS5?  ...... or is it Acrobat 9 Pro?

    This is the Reader forum. You may be luckier here:
    http://forums.adobe.com/community/download_install_setup

  • Upgrading to CS5 from CS2

    When it comes to installing CS5, what happens to CS2?
    Is it like the old days when the two versions wold happily sit side-by-side (except for Acrobat) or does CS2 have to be removed?
    And file associations are linked to to the newer applications?
    Iechyd da! John
    23:51 02/11/2010 GMT

    Thanks, Bob.
    I'm hoping to have CS5 in place for Christmas - one reason being that I'm getting too many files that AI and Acrobat complain about as they've been created using a more recent version.
    Iechyd da! John
    15:33 03/11/2010 GMT

  • Installing cs5 upgrade without previous

    We are trying to install CS5 that was purchased as an upgrade. We were previously using CS3 and no longer have the serial number or installation media for CS3. Is there any way to install CS5 still or do we have to purchase the software again? We have CS5 working on our old Mac still but I don't see where I can obtain the information from it. We were able to restore the applications on our new Mac using Time Machine but it brought over a few issues we were having with the old Mac.
    Let me know how we should proceed.

    Snewm for the first step I would recommend locating your missing serial number.  Without the serial number you will be unable to reinstall and correct your current difficulties.
    You can find details on how to locate the registered serial number at Find your serial number quickly.

  • Workstation single user Full install CS5 Master suite ,Laptop install just CS5 Photoshop

    I recieved a couple of different answers as I am a owner of CS5Master suites, in use with workstation, want portability of just using and installing CS5 and Illustrator on second machine being a Laptop with SD drive with limited memory , is that all right two installations one full install one partial, If I install full program it eats up over 10 gigs of Internal  Harddrive space. Thank You in advance.

    The EULA allows you to install and activate the suite on two machines as long as you are the only one using them and that you agree to use only one at a time. Whatever apps you choose to install is your call.
    Bob

  • Newly Installed CS5 fails to see my scanner

    I had CS5 installed on my old hard drive.  At that time, it recognized the scanner on my Ricoh MPC2500.  My computer was telling me the hard drive was failing, so I got a new one.  I have installed CS5 on the new hard drive, but it does not see my scanner.  CS2 on the other hand, does see the scanner.  How can I get CS5 to see the scanner?  I have, with the help of the Ricoh techs, downloaded what is supposed to be the appropriate driver.

    You need to download and install the TWAIN plug-in.
    Mylenium

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