Installing CS6 Master Collection Student and Teacher Licensing

I am installing CS6 Master Collection Student and Teacher Licensing; I am in the middle of the process when I get a dialogue box asking for a second serial number for the Acrobat X Pro, I tried to add the initial serial number in order to start the install and it says it is not a valid serial for this product, what can I do?
This is suppose to be included in the suite right? why is it asking me for a second SN?

Contact support directly by phone or web chat. Nobody here can straighten out serial number issues. If you have older versions of Acrobat installed, uninstalling them or running the Creative Suite Cleaner Tool and Acrobat Cleaner Tool may resolve any potential conflicts.
Mylenium

Similar Messages

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    Contact support directly by phone or web chat. Nobody here can straighten out serial number issues. If you have older versions of Acrobat installed, uninstalling them or running the Creative Suite Cleaner Tool and Acrobat Cleaner Tool may resolve any potential conflicts.
    Mylenium

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  • Update von Master Collection Student and Teacher CS 5.5 zu CS 6 kommerzieller Version

    Hallo Allerseits,
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    Hallo Mylenium,
    danke für deine Antwort! Habe leider keine passende Telefonnummer gefunden, wo ich da nachfragen kann. Die Nummern die ich gefunden haben waren für den Kaufbestimmt, nicht für Informationen.

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    Do I have to uninstall the Trial version of CS6 Master Collection before I install the actual software?

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    Hi, I am a student at MIAD and I recently switched from a windows pc to a mac. I have successfully uninstalled the suite from the old computer, but I still cannot install it onto my mac. After entering my product code, it still says it had already been redeemed. Now I have no adobe programs whatsoever so I definitely need help with getting this onto my mac ASAP. If anyone has anything, its immensely appreciated.

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  • I installed Adobe CS6 Design & Web Premium on my Mac Book Pro a few years ago but have repeatedly encountered problems with the programs freezing or not opening properly. It's a Student and Teacher Licensing version so an academic ID is required but I am

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    Erin Elzo as long as the serial number has been registered under your account at http://www.adobe.com/ then you should be able to continue to utilize the software.  You can find details on how to locate your registered serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • I bought adobe CS6 design standard (CD) last year in the month of july and didn't active my product yet. I bought in from the University of Washington, Seattle store on a student and teacher licensing. I am a Mac user and I don't have cd drive in my compu

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    I had my hard drive cleaned and cannot install cs6 master collection from disk.  I am getting error message failed to initialize.  please download adobe advisor support.  I am using a pc and have windows 8.  Please help.

    start at the top and work your way down applying applicable fixes until your problem is resolved.
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    mac os: HD>library>application support>adobe>caps
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  • Hi, I just installed CS6 master collection from order history and when I try to enter Serial Number it tells me that: Serial number you provided is valid, but qualifying product can not be found on this computer. Then it gives me options under drop down m

    Hi, I just installed CS6 master collection from order history and when I try to enter Serial Number it tells me that: Serial number you provided is valid, but qualifying product can not be found on this computer. Then it gives me options under drop down menu but Master Collection CS6 is the only one not appearing in a drop down menu.

    Your CS6 must have been purchased as an upgrade.  What it is asking you to select/provide is the name/serial number of the previous version you purchased that qualifies you to install and activate the CS6 upgrade version... this would be likely be one of CS3 thru CS5.5.
    Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

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