Installing CS6 upgrade on 2 computers....

Hello
I currently run CS5.5 Design Premium on my mac, which I am thinking of also installing on my macbook so I can work away from the desk (which i think I can do, looking at the end-user agreement??). I'm also thinking of upgrading to CS6 - as this is a download, will I be able to download it to my mac & macbook, and upgrade both?
Thanks
Vicky

Yes, you are allowed to have the software installed and activated on 2 machines. You can download to both machines and upgrade both.
If you need links for downloading then both can be found as trial versions (which can be activated to full use using your serial numnber(s)) at the following site:
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
http://prodesigntools.com/tag/ddl
CS6 trial programs can also be downloaded thru Adobe using the following link:
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
If you purchased CS5.5 as a download, you should have links to download it thru you Adobe account online as well.

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Hello,
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Q1
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All the CS6 installer requires is for you to insert a serial number from an earlier qualifying product.
After that, CS6 does not care if CS5 is installed or not.
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Hi
I have just purchased a CS6 design & web premium upgrade and I have a CS5.0 design premium. I have downloaded and tried to install the upgrade but it seems that it needs CS5.5 version to install.
I have looked for an update download that can make my CS5.0 to a CS5.5 but no cigar :O((
can you help me with this? thank you

Get in touch with support. You have purchassed the wrong upgrade.
Mylenium

Problems installing CS6 Upgrade on Win7 64Bit

I purchased the upgrade from CS4 to CS6 Design and Web Premium. I've tried 4 times now to install, with varying degrees of success. The first attempt installed about half the products and gave an enormous error list. The second installed everything except Acrobat and InDesign. Subsequent attempts to install just these two additional programs always give an "Installation Failed", and a seemingly common problem across all latest versions and operating systems of the installer failing to access certain files/folders.
EDIT: The installer also always says that the machine needs a reboot, when it has just been re-booted and certainly doesn't! I continue anyway.
I have already cleared the Temp folder with no difference, and NIS2012 is disabled during the install.
Any ideas of how to get these vital last two programs to install please?
My latest installation log is:-
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 52 error(s), 0 warning(s)
----------- Payload: {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0 -----------
ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{539AEF15-3A2B-4A31-A587-7E90F7D9C700}\_464_81cd902968d7 fd801cbc3330bb0e41b9" to "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Camera\Canon EOS-1Ds Mark II\Canon EOS-1Ds Mark II Camera Standard.dcp" Error 32 The process cannot access the file because it is being used by another process.(Seq 464)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 464)
----------- Payload: {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0 -----------
ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{8706963D-5F48-47CC-998B-DAB70B089DB8}\_29_fe89ef03bbfb8 68d96427c4cc0f8ec2a" to "C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS6-Mac-GM\SLConfig.xml" Error 32 The process cannot access the file because it is being used by another process.(Seq 27)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 27)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-GM\SLConfig.xml" from backup at "C:\adobeTemp\backup\adobetmp04669361" Error 32 The process cannot access the file because it is being used by another process.(Seq 2)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe XMP Panels: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK CS6: Install failed
ERROR: DW050: - AdobeColorEU CS6: Install failed
ERROR: DW050: - Adobe Toolhints CS6: Install failed
ERROR: DW050: - AdobeColorJA CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Icon Handler x64: Install failed
ERROR: DW050: - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_GB: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Player for Embedding 3.3: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS6: Install failed
ERROR: DW050: - CS6 Design and Web Premium: Install failed
ERROR: DW050: - AdobeColorNA CS6: Install failed
ERROR: DW050: - DPS Desktop Tools CS6: Install failed
ERROR: DW050: - Camera Profiles Installer: Install failed
ERROR: DW050: - AdobePDFL CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS6: Install failed
ERROR: DW050: - PDF Settings CS6: Install failed
ERROR: DW050: - Adobe Extension Manager CS6: Install failed
ERROR: DW050: - Adobe NPS Panel: Install failed
ERROR: DW050: - Suite Shared Configuration CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_GB: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS6: Install failed
ERROR: DW050: - Adobe Bridge CS6: Install failed
ERROR: DW050: - Microsoft Visual C++ 2008 Redistributable Package (x64): Install failed
ERROR: DW050: - Microsoft Visual C++ 2008 Redistributable Package (x86): Install failed
ERROR: DW050: - Microsoft Visual C++ 2010 Redistributable Package (x64): Install failed
ERROR: DW050: - AdobeTypeSupport CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Common Base Files: Install failed
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Feature Set Files: Install failed
ERROR: DW050: - Adobe Mini Bridge CS6: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB CS6: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Base Files: Failed due to Language Pack installation failure
ERROR: DW050: - Photoshop Camera Raw 7: Install failed
ERROR: DW050: - AdobeHelp: Install failed
ERROR: DW050: - Adobe Linguistics CS6: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - DynamiclinkSupport: Install failed
ERROR: DW050: - AdobeCMaps CS6: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Icon Handler: Install failed
ERROR: DW050: - Adobe ExtendScript Toolkit CS6: Install failed
ERROR: DW050: - Adobe Media Encoder CS6 X64: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Base Files2: Install failed
Thx
Colin
Message was edited by: cdyckes

Mylenium, I've checked for any instances of ther installer, and rebooted, several times - same result.
I've also uninstalled, rebooted, and then done a new install of CS6. This gave the following errorlog, and rolled back the installation of Acrobat after a desktop icon had appeared, and also InDesign.
Much closer to a working install this time, but says it can't find some language specific files, abd I still get one 'file in use error'. Would it be worth dowbloading the 'trial' installer disc (if that's possible), as I guess it's still early in the CS6 release cycle?
I've downloaded the Cleanup utility, but a brief look at the instructions worries me as it seems to say it will delete all CS related user files (presumably it deletes the folder tree), and will it leave my working CS4 alone as I'm stuck otherwise?
Thx
Colin
Error Log:-
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ... WARNING: DF012, DF029 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 9 error(s), 3 warning(s)
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1920.Service Print Spooler (Spooler) failed to start. Verify that you have sufficient privileges to start system services.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1920.Service Print Spooler (Spooler) failed to start. Verify that you have sufficient privileges to start system services.
----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at J:\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at J:\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
----------- Payload: {CFB770D7-8D43-1014-922B-CC2715FADE3F} Adobe InDesign CS6 Application Base Files 8.0.0.0 -----------
ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{CFB770D7-8D43-1014-922B-CC2715FADE3F}\_6001_36615b89507 a25de72df5bd31029ac5b" to "C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\(Print Resources)\idrc_SCMA\70.idrc" Error 32 The process cannot access the file because it is being used by another process.(Seq 5955)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 5955)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_GB: Install failed
ERROR: DW050: - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_GB: Install failed
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Base Files: Failed due to Language Pack installation failure
System Requirements <http://www.adobe.com/go/cs_systemreqs_uk>
f3549b47-902a-4290-a52e-0338c8d202ae
file:///C:%5CUsers%5CColin%5CAppData%5CLocal%5CTemp%5C%7B46282235-8B4B-4CD7-9CAC-EAB44FB0F 028%7D%5Csummary.htm

Cannot download and install CS6 upgrade

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First attempt:
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Second attempt:
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Forth attempt:
I downloaded FireFox and started the file in Akamai. It ended up behaving the same way as the first try; progress bars hang while the percentage progress resets from the beginning.
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Did you receive any error messages while downloading? It appears you are having difficulty with the Akamai Download Assistant. Considering that you are already at your limit for downloading I would recommend using the alternate download method or try an alternate Internet provider.

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How do I get CS6 to recognize them without having to reinstall all of them again.
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Best Way to Install CS6 Design/Web Premium Upgrade

Hi,
CS6 Design/Web Premium Windows Upgrade (for CS5.5 Design Premium) is shipped and on its way for 5/10/12 delivery. Reading on these boards about CS6 installation problems (plus the installation difficulties for CS5 upgrade from CS4), prompt me to ask:
What is the best way to install the CS6 upgrade?
Is there a CS6 clean tool available?
I would ordinarily first deactivate and uninstall CS5.5 Design Premium.
Is this the best way to proceed?
Regards,

If you do not want to keep a CS5.5 concurrent installation , this is the best way in my opinion.
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After upgrading to CS6 from CS5, my Acrobat Pro 9 stopped working - it would say that there is an error and shut down, each time I tried to open it. I have already tried uninstalling and reinstalling both Acrobat 9 and the CS6 upgrade. Latest reinstallation of the CS6, installed everything except Acrobat X, which comes with the package...
Any ideas?

Still not working. I continue to get the error message that “Certain elements of or these products are not able to be installed” (translated from French). In the following error log, it says (amongst other things) :
ERROR: Error 1310.Error writing to file: C:\Config.Msi\3a1e5a.rbf. Verify that you have access to that directory.
ERROR: Install MSI payload failed with error: 1603 - Erreur irrécupérable lors de l’installation.
MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\3a1e5a.rbf. Verify that you have access to that directory.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
When I was uninstalling previous versions of Acrobat and Reader, it had warned that it couldn’t access the file C:\Config.Msi\3a1e5a.rbf. I did try running the Acrobat Cleaner Tool as you recommended, twice, restarting each time but still no luck.
Any other suggestions?
De : Mylenium [email protected]
Envoyé : mardi 7 août 2012 18:51
À : JFAAL101
Objet : Problems installing Acrobat X as part of CS6 upgrade
Re: Problems installing Acrobat X as part of CS6 upgrade
created by Mylenium <http://forums.adobe.com/people/Mylenium> in Downloading, Installing, Setting Up - View the full discussion <http://forums.adobe.com/message/4604957#4604957

Install instructions for CS6 upgrade for WIndows missing - in what order should files be run?

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PremierePro_6_Content_LS7.exe
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