Installing Elements 13 to windows
My serial number is missing - How can I install Elements 13 from the DVD to my computer?
The serial number which commences 1057 (24 digits) is usually inside the box. Try pulling out the white cardboard inner-box. The serial number is usually found there, not on the DVD wrapper.
Or if you purchased on-line check your confirmation email, which may contain a redemption code.
Similar Messages
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Unable to install Elements 12 on Windows 8.1
When I try to install Elements 12 on Windows 8.1, the install fails. It says it needs DirectPlay, but according to Microsoft, that has been depricated. I'm caught in a vicious loop trying to get Elements 12 installed on my PC. What's up with that?
Sandeep,
I downloaded the file, but it will not open. It has a .dmg extension, and apparently I don't have the necessary app to unpack it.Help please.
Gary
From: Sandeep Singh <[email protected]>
To: Gary Tibbals <[email protected]>
Sent: Wednesday, February 25, 2015 11:17 AM
Subject: Unable to install Elements 12 on Windows 8.1
Unable to install Elements 12 on Windows 8.1
created by Sandeep Singh in Photoshop Elements - View the full discussionHi Gary , Thanks for posting on Adobe forums. Could you please share a screen shot of the error ?Are you trying to install from a Disc ?If Yes, please try to download and install Photoshop Elements from this link:Download Photoshop Elements products
13, 12, 11, 10 Regards,Sandeep If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7229289#7229289 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7229289#7229289 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Photoshop Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. -
Trouble installing Elements 11 on Windows 8 64-bit
Are there any problems with installing Elements 11 on Window 8 - 64 bit?
Thank you. I think I;ll take your advice and buy the product. HOwever like you I really hope Windows 8.1 will solve many of the problems/issues that have been experienced or talked about since its launch!!
I've selected PSE 11 as I wasnt 'sold' on PSE 12 having recently read the article in the Photoshop magazine. Although it scored 91% there were still aq couple of megatives. And only being a beginner I didnt want to run before I can walk!!
Reagrds David. -
CD Drive disabled after installing Elements 11 on Windows 7
I realized a couple of days after I installed Elements 11 on my Dell laptop running Windows 7 that the CD/DVD drive on my laptop was no longer visible to the operating system. After fooling around for an hour trying to get a disc out, I remembered that I'd installed the Elements software & started looking for software solutions.
Many things I tried didn't work & I didn't want to start editing the registry as suggested by the Adobe knowledge base article I found. However, Microsoft saved me with their Fix It tool. Everything worked fine after I ran it and rebooted. Note that the tool doesn't tell you to reboot. The fix it tool can be found here:
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
I don't know what Elements 11 corrupted but I'm not happy that Adobe's quality control didn't catch it. I've got a very vanilla laptop (Dell Studio) and I'm sure that other people are going to have this problem.
LorneThat's a system issue to do with your USB ports and similar stuff. What is the exact error? Have you checked your device manager and let it repair the USB drivers.
Mylenium -
Can't install elements 11 on windows 7 system.
An error message appears upon efforts to install Elements 11 on my Windows 7 system: " Error opening installation log file. Verify that the specified log file location exists and is writeable." Turned off all firewall and virus protection - no help; Went through several Microsoft "Fix it's" - no help; Deleted temp files - no help; created new user account - no help. Any ideas?
Provide th detailed information from your event viewer and the install logs:
Troubleshoot install using logs
Working with your Operating System’s Tools
Mylenium -
elements 12
is there no way to get some help from Adobe???
I've tried going through the website.......tried the FAQ...
It's just one heck of a poor site that keeps going around and around and getting no where.
I am only trying to install elements 13 and it will not accept my serial number............but I am getting a very bad taste for ADOBE and very shortly this product is going to be returned.
It's a shame that I cant get an answer to such a very easy question. -
Installing Elements 11 with Windows 8.. app??
I'm trying to download and install Photoshop Elements 11 on my computer with Windows 8. I can download it, but then I need to get an app to open it. What app do I need? I tried one that it suggested and it didn't work. Then I just had to download it all over again. So frustrating! Any help is appreciated! Thanks!
you need both the exe and the 7z. download file 2 of 2 (the exe), put both the 7z and exe in the same directory and double click the exe.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'. -
Unable to install elements 11 on windows 7 64
Support token 40-21234-025421082013 I do not know where to place it.
I'm very dissapointed. Help referes to productos I've not installed in my brand new PC (CS5)
Adobe Support Advisor says:
licensing program --> cpsid_83578r3: Error, "Validate license at Pre-chrome" when installing - Creative Suite 5
Click here for details and corrective actions related to this issue.
and
PRE11 STI 64Installer 11.0 --> cpsid_83572r4: Error committing command when installing - Creative Suite 5.5
Click here for details and corrective actions related to this issue.
Windows 7 64 spanishWelcome to the forum.
I assume that you are looking for an update for PrE 9. Is that correct?
In PrE>Help>About, what is the version showing?
Good luck,
Hunt -
Install elements 11 on Windows 8 pro ?
I can't install , gets near finish then a screen pops up ,no access to this key. more bs. I have elements 10 installed.
any one know what I'm doing wrong.Well I found this in Trouble Shooting guide:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error_1311__Source_file_not_found
Please go to this link and see if it's of any help. And one thing more, before installation please turn off your antivirus and and any network printer.
You can also try installing from a new user account as mentioned in the same document. -
Unable to Install ERP Software on Windows 8.1 Pro
Dear Team,
PLease be informed as i am using window 8.1 Single Language and unable to install ERP software. its getting hanged during the phase of installation of Microsoft data acess 2.0.
your Valuable support be highly appreciated.
Thanks,
Prabhu Nath Gupta
+91-9540685870Sandeep,
I downloaded the file, but it will not open. It has a .dmg extension, and apparently I don't have the necessary app to unpack it.Help please.
Gary
From: Sandeep Singh <[email protected]>
To: Gary Tibbals <[email protected]>
Sent: Wednesday, February 25, 2015 11:17 AM
Subject: Unable to install Elements 12 on Windows 8.1
Unable to install Elements 12 on Windows 8.1
created by Sandeep Singh in Photoshop Elements - View the full discussionHi Gary , Thanks for posting on Adobe forums. Could you please share a screen shot of the error ?Are you trying to install from a Disc ?If Yes, please try to download and install Photoshop Elements from this link:Download Photoshop Elements products
13, 12, 11, 10 Regards,Sandeep If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7229289#7229289 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7229289#7229289 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Photoshop Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. -
Unable ti install elements 11 on Win 8
I've been unable to install Elements 11 on Windows 8 Pro. I upgraded from Win 7 Pro. It says my Product key is invalid.
The serial number you’ve sent is not an Adobe serial number. Please double check the serial number. It should be a 24 digit serial key and all numeric.
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We bought Premiere Elements 10/Photoshop Element 10 a while ago and it worked brilliantly on our Window XP machine, but since we moved to Windows 7 last year we can't get Premiere Elements 10 to work properly and always get the error message 'A reduced set of content (Instant Movie Themes, Title and Menu templates, etc) has been installed. You can install the full content by inserting your Content DVD or downloading it. Do you want to install now?'. So I've tried reinserting the DVDs and installing them. I've uninstalled all the software and started again, but each time I get the same message at the end of the process. I've spoken to the computer shop I bought the computer from and they say Windows 7 is incompatible, but that doesn't seem to be what the Adobe web site says. Please, any advice welcome as I've got a year's worth of videos I need to edit.
Thank you!
Adobe Premiere Elements 10.0
Windows
2 GHz or faster processor with SSE2 support; dual-core processor required for HDV or AVCHD editing and Blu-ray or AVCHD export.
Microsoft Windows XP with Service Pack 2, Windows Media Center, Windows Vista® (all applications run native on 32-bit operating systems and in 32-bit compatibility mode on 64-bit operating systems), or Windows 7 (Adobe® Premiere® Elements Editor runs native on 32-bit and 64-bit operating systems; all other applications run native on 32-bit operating systems and in 32-bit compatibility mode on 64-bit operating systems)cathyj
Are you working with Windows 7 32 bit or 64 bit? What video card/graphics card does your computer use? NVIDIA GeForce? And, are you doing your download and installing with antivirus and firewall(s) disabled?
Premiere Elements 12 is compatible with Windows 7, 8, or 8.1 64 bit.
If you have tried to obtain the Premiere Elements 10 Content from the installation disc labelled for Content for your version and operating system and that is not working, then can try downloading and installing the Content from the following Adobe link if you do not decide to click on the message to initiate the content download from within the program.
http://www.adobe.com/special/premiereel/downloads/
We will be watching for your progress.
ATR -
I have Adobe Photoshop Elements 8 for Windows 7. I need to re-install it because my computer crashed. I saved the outer box, but I do not see a serial number and it is asking for it when I am trying to install the CD software. I went online, but the only serial number I see is when I registered the Photoshop Elements 2.0.
The serial number will be on the disc case, not the outer box. Find your serial number quickly
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Windows 7 Clean Install Elements 7 Install
I am going to upgrade Windows Vista to Windows 7 with a clean install.
I will have a backup of my hard drive.
After I do the clean install of Windows 7 and install Elements 7 how do I get Elements 7 back to the way it was in Vista. I am particularly concerned about restoring all the Elements 7 tags.
Thanks,
BobIf your photos reside on the C drive only, and you put your photos and catalog folder back to the same exact locations they had on your Vista system, then PSE 7 should be able to open the catalog just fine. Do Help > System Info in the Organizer to find the location of your catalog folder.
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Adobe Photoshop Elements 10 & Premiere Elements 10 for Windows 7 64 bit install
I have Adobe Photoshop Elements 10 & Premiere Elements 10 for Windows & Mac - Full Bundle Version. It comes with 5 disk, to install on win 7 64 bit you use disk 2, what is disk #4 used for?
No instuctions found with software and Adobe chat does not know. Thank youIt is the content disc for Windows. You can find additional details at Install Premiere Elements, Photoshop Elements - http://helpx.adobe.com/photoshop-elements/kb/install-premiere-elements-photoshop-elements. html.
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