Installing Epson Perfection scanner 4490 Photo

I have just received my new iMac, and I want to still use my Epson scanner 4490 Photo. I have installed the scanner software from Epson, but this Mac doesn't seem to recognize it. Are they not compatible? What can I do?
Thanks for any suggestions.

Did you try Software Update? I ask because according to Apple's Mac OS X v10.6: Printer and scanner software says it has a driver for 10.6.

Similar Messages

  • Epson Perfection Scanner Woes/Intel iMac

    24" Intel iMac running OS 10.4.8, 250 GB HD, 2.16 GB RAM
    Epson Perfection Scanner 3170, previously ran smoothly on old G3 and OS 9.2.2
    I am trying to get my scanner to work with my new iMac - trying for the first time since purchasing the machine to use this scanner, which I was told by Apple was compatible. I did get it to run one scan this evening even though it kept quitting out; then it wouldn't open and told me to check the connections (fine). I am trying to "Scan to Application" - Photoshop for scanning photos into the computer, on a deadline, naturally!
    Before anyone suggests that I do a search, I found this thread and followed instructions:
    http://discussions.apple.com/thread.jspa?messageID=1607880&#1607880
    Uninstalled the Epson apps and prefs as per Joe Gramm's directions. I reinstalled from the Epson software CD, downloaded the 11928 driver from Epson (the latest one) and got the ESP3 patch as well (see thread, which I hope all installed where they were supposed to go).
    When I press the button on the scanner that opens the Epson Smart Panel, nothing - no icons - are there for me to select. If I click on Epson Scan app. the scanner will preview and scan whatever is in on the glass but it does not "know" what to do with it once it's done. The JPEG doesn't appear anywhere. I keep waiting for the next window to open up so that I can select the tool box icon to select Photoshop as my application, but it doesn't open and I don't know what to do next. I always had an item in the Apple menu on my old mac that selected the scanner and would like one in the dock - shouldn't something be there?
    I will be emailing Epson as soon as I am done here and would appreciate any help as soon as humanly possible as I have to make a reel for myself using portfolio pictures for an interview this weekend! GAH!
    24" Intel iMac   Mac OS X (10.4.8)  

    I was having problems running EPSON Scan.app. I went to this site:
    and followed the instructions below EPSON*.ds file, and deleted all but the scanner model that I had. It worked for me!
    Also if your running Adobe CS3 on an Intel Mac then go to this site, if the TWAIN driver isn't working. I did Solution 2: and it worked for me. The latest epson driver is still PowerPC.
    Mac Pro 2 x 2.66 GHz Dual-Core Intel Zeon   Mac OS X (10.4.9)   23" Apple Cinema Display, 4gb memory, 1.5tb hard drives
    Mac Pro 2 x 2.66 GHz Dual-Core Intel Zeon   Mac OS X (10.4.9)   23" Apple Cinema Display, 4gb memory, 1.5tb hard drives

  • Epson perfection scanner

    i had problems a few months ago with my epson perfection scanner not being recognized by my computer. the green 'on' light would be half illuminated when the usb cable was plugged into the computer. this occurred after stupidly moving a bunch of files around and then forgetting how to restore their original placement. i moved files because i was unable to change the name of my home folder -- as this computer is a hand-me-down -- and did not want to have to look at the name of the home folder any longer for personal reasons. silly, but true.
    i did manage to get the computer and scanner to communicate once again, but the connection has since disappeared. i downloaded a demo of vuescan which initiated the connection and then was able to open up the epson scan program after that. i am trying to understand just how drivers work and how these two pieces of equipment communicate so that i can do my own troubleshooting. the epson troubleshooting guide is useless -- after ruling out that the printer isn't plugged into an outlet or into the computer, it has absolutely no suggestions for troubleshooting. no software advice at all. i'm going to continue playing with this problem, but if anyone can explain to me how drivers work and how the computer and the scanner communicate, it might help me out. it might also help a lot of other people out, as i see from the discussion boards, this sort hardware communication problem comes up a lot in various manifestations.
    thanks.

    Those are good suggestions, but unfortunately, in my case, the latest driver and a re-install of the software did nothing to help. The only thing that got things partially working was downloading the demo of vuescan, which I am hesitant to purchase as the demo seems a bit buggy -- but then again, this may be something to do with my computer and not the program. I'm not sure. I wonder what it is about the vuescan program that immediately recognizes the scanner when all other applications, including image capture, fail?

  • Epson perfection scanner 1640

    Unable to find driver to run Epson perfection scanner 1640.  Did operate under OS 10.7. 

    Found it!  Preferences and selected it under scanners.

  • Install Epson Perfection 3200 Photo Scanner

    My kernel is a custom built 2.6.3. I am trying to install an Epson Perfection 3200 Photo Scanner. It works under SuSE8.2 so there is no fundamental hardware problem. The sane website lists the 3200 as completely supported.
    The system recognizes the scanner, as shown in part of cat /proc/bus/usb/devices:
    D: Ver= 2.00 Cls=ff(vend.) Sub=ff Prot=ff MxPS=64 #Cfgs= 1
    P: Vendor=04b8 ProdID=011c Rev= 1.02
    S: Manufacturer=EPSON
    S: Product=EPSON Scanner
    C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr= 2mA
    I: If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
    E: Ad=81(I) Atr=02(Bulk) MxPS= 64 Ivl=0ms
    E: Ad=02(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms
    The program sane-find-scanner produces:
    found USB scanner (vendor=0x04b8, product=0x011c) at libusb:001:003
    # Your USB scanner was (probably) detected. It may or may not be supported by
    # SANE. Try scanimage -L and read the backend's manpage.
    The program scanimage -L produces:
    No scanners were identified. If you were expecting something different,
    check that the scanner is plugged in, turned on and detected by the
    sane-find-scanner tool (if appropriate). Please read the documentation
    which came with this software (README, FAQ, manpages).
    The problem appears to be that the system cannot find a driver. Is the driver suppose to come from sane and there is a configuration issue? Is the system suppose to find the driver as a module or compiled-in the kernel? Is there some wild and wonderful dev - devsfs issue?
    Any intel (small i) would be most appreciated.
    Rick

    the generic usb scanner module is no longer in the kernel. any scanner that used it mus use libusb now. to do this first remove any entry you have in any module loading files that load that module.
    next add either one of these lines to your fstab:
    none /proc/bus/usb/ usbfs defaults 0 0
    or
    none /proc/bus/usb/ usbdevfs defaults 0 0
    but going by your output so far you would seem to have one of these two lines in fstab.
    anyway either one of those lines will give root only access to your scanner so you will need to give your user access to the device. your can do that in a few ways.
    first you can create a group add your user to it then edit your usbfs line to read:
    none /proc/bus/usb/ usbfs rw,mode=666,gid=<--newgroupnamehere--> 0 0
    or if you have a single user you can edit the line to read:
    none /proc/bus/usb/ usbfs defaults,mode=666 0 0
    if this does not work read up on hotplug or add this line to you rc.local:
    chown -R <yourusername>.users /proc/bus/usb/xxx/*
    where the "xxx" represents the three digit number directory in /proc/bus/usb/ that represents your scanner. you can find this by running scanimage -L as root and it will give you two three digit numbers in the output. then look in the number directory/directories for those two numbers and that will be the directory you put in for the xxx.

  • Epson perfection scanner error -9930

    I have an Epson Perfection 2450 Photo scanner that worked perfectly until my OX system was updated to v.10.8.5. Now when I try to scan, the scanner warms up and starts to work and then I get an error that reads "com.apple.imagecapturecore error -9930". I can't get the darn thing to work. I searched online but what I found is from 2010-2011 so I am not sure if those fixes will help.
    Any advice on how to fix this would be great!

    Have you read for possible solutions over in the "More Like This" thread over here?----------------------->
    Specifically this thread---> com.apple.imagecapturecore error 9930
    Click on the following links & do the necessary: 
    http://support.apple.com/kb/PH11070 OS X Mountain Lion: Troubleshoot a network printer 
    http://support.apple.com/kb/PH11143 OS X Mountain Lion: Reset the printing system
    http://support.apple.com/kb/HT3669 Printer and scanner software available for download
    What to do when you can't print
    Sometimes, installing the GIMP drivers help with printing issues: http://gimp-print.sourceforge.net/MacOSX.php
    Contact Epson tech support if none of the above are of no help. 

  • Problem with re-installing Epson Driver for Stylus Photo R300

    My computer recently crashed and I had to do a system re-install. My system then updated to OS 10.4.8, I am on a 1.67 Power PC G4 Powerbook.
    After re-installing everything my Epson Stylus Photo R300 is not working. I could not find the original disk so I went to the website and downloaded the installer which extracted into "epson11601.sea" . When I go to run this file the computer launches a program called Automator.
    Pleaes help. I need to print some DVD's for work and I can't do this until I re-install the Epson Drivers, etc.
    Thanks -Erik

    Greetings,
    What you need to do is go to http://www.stuffit.com/mac/expander/ and download Stuffit Expander.
    Then ctrl-click on the .sea program, and select open with, and choose stuffit.

  • Epson Perfection Scanner v700 stopped working on iMac 10.9.2

    I used to be able to use the scanner with the EPSONScan.app software.  Now, I get an error message "Cannot Communicate with Scanner".  I have unistalled the scanner software and drivers and removed it from System Preferences then reloaded Epson SW from Epson web site but still get error message.  I have also uninstalled the Epson SW, deleted the scanner and then added the scanner back without installing the Epson SW.  The iMac recognizes the scanner and I am able to use the scanner with ImageScan but it is far from the functionality I need that EpsonScan has.  I have also tested the scanner by loading the Epson SW and scanner to my PC laptop and it works fine.  Strange thing is it use to work on my Mac and Epson support says that the latest SW is supported for 10.9.2 but I cannot get it to work.

    Download http://support.apple.com/kb/dl1398 and if that doesn't work, then download Epson's 10.9 drivers again.
    Note: many scanner software require you to drag the marquee over the virtual scanner image on your screen before you can begin the scan.    This gives it an idea of how big an area to scan.  Without dragging the marquee box over the area you want to scan, the scan button may not solidify in black.

  • IMac (2013) Yosemite 10.10.2 using Epson Perfection Scanner which I keep losing and have to cycle or search for to re add.

    When I select Epson scanner and select epson scan control (which does not display automatically) then the Scanner disappears and I have to add again or cycle to get. Happens every time I scan.

    I have no furthur use of this question. Loose Nut on the keyboard!!!!

  • How do I get Photoshop CS6 to recognize the Epson Perfection Scanner 4990 so I can scan and import

    Clicking File > Import does not show the scanner.  I have downloaded the latest drivers for the scanner.  The OS is Windows 7 64 bit.

    Download the TWAIN plug-in from Adobe Exchange.
    Mylenium

  • I have downloaded and installed Photoshop Elements 11 on my new Macbook Pro.  Why can't I see my scanner (Epson Perfection 3200 Photo) from the File Import menu?

    I have downloaded and installed Photoshop Elements 11 on my new Macbook Pro.  Why can't I see my scanner (Epson Perfection 3200 Photo) from the File>Import menu?

    There was no driver update available (it said my driver was up to date), so I just deleted the scanner and restarted the computer.  when it came up, the scanner had already been added again.  With great anticipation I tried to import from Photoshop...but no luck (scanner was not visible).  I finally ended up calling Epson (had great difficulty in locating a number for support) and they finally told me there is no driver update for OS X 10.10 and I should as a work around use "Image Capture" application.  I tried it, and it works quite well.

  • HT1338 I have OS X.9 and I cannot use my Epson Perfection 4490 Photo Scanner. There is no driver available on the Epson site. What can I do?

    I have OS X.9 and I cannot use my Epson Perfection 4490 Photo Scanner. There is no driver available on the Epson site. What can I do?

    Did you try the driver from this Epson page: Epson Perfection 4490 Photo, Drivers & Downloads - Technical Support - Epson America, Inc.
    OT

  • I installed OS X Mavericks and now my Epson Scanner Perfection Series V330 Photo refuses to open. Is there a new driver available? I am scanning my work for a book publication and I need my scanner urgently. I tried Image capture but scanner is not detect

    I installed OS X Mavericks and now my Epson Scanner Perfection Series V330 Photo refuses to open. Is there a new driver available? I am scanning my work for a book publication and I need my scanner urgently. I tried Image capture but scanner is not detected.

    Looks like all Epson scanners will fail under Mvrx. And who knows when an updated driver will be available. It's not as if they have had a while to do it already.
    After I noticed mine wouldn't work, I deleted my Workforce 610 and re-added it by pressing the + and instead of going for the IP versions that may pop up, that they say to do under normal conditions, select the Bonjour version. When you select the new printer/scanner in the Printers & Scanners Control Panel, then open the control window and then look in the dock and see if your printer is there. Right click on it and go to "Keep in Dock" for easy Access. In the printer panel there should be a little picture of a scanner on the right side. Click on it or type Commmand-3 and the built-in scanner software/utility will come up. After playing with it I think it's better than and there are some cool features that are not in the stock Epson software.
    Hope this helps.

  • Epson Perfection 4490 photo scanner will not on latest mac pro

    My epson 4490 scanner will not work on my new mac pro. Downloaded the lastest driver from epson and nothing.
    Any ideas guys?
    Much Appreciated

    The issue commenced with 10.5.2
    Here is the answer from Epson, and it works:
    To get the Epson Scan scanner driver running on the Intel Core Duo mac, a
    complete cleanout and reinstall may be required.
    In this case we would recommend using the following steps to get a full
    cleanout of all hidden files from earlier Epson Scan version(s) and a fresh
    install:
    UNINSTALL
    Note: the files found will vary by OS and driver version. Not all files and
    locations will be present. If one file cannot be found, just skip to the
    next item. If an EPSON SCAN or EPSON SCANNER named file is found in an
    adjacent location, you can trash it. Do not remove any other EPSON files.
    1. Go into HD, APPLICATIONS, UTILITIES and open ACTIVITY MONITOR. Highlight
    the EPSON SCANNER MONITOR process and click STOP or QUIT PROCESS to FORCE
    QUIT the process. Close ACTIVITY MONITOR.
    In HD, APPLICATIONS - move EPSON SCAN and EPSON SCANNER MONITOR to the
    trash.
    2a. In HD, LIBRARY, APPLICATION SUPPORT, EPSON - remove EPSON SCAN, if
    present. Also check the contents of the Epson folder. Remove only files
    inside it that are related to the scanner, for example EPSON USB SCANNER or
    EPSON FW SCANNER BUNDLE.
    2b. Check in HD, LIBRARY, APPLICATION SUPPORT. There may be other Epson
    files. Any files to do with the Epson scanner name or Epson Scan you can
    remove from here.
    3. In HD, LIBRARY, APPLICATION SUPPORT, TWAIN*, TWAIN DATA SOURCES - remove
    EPSON SCAN, if present, and any files bearing your scanner's name. (*The
    Twain folder may not be present on all OS 10.4 Macs.)
    4a. In HD, LIBRARY, IMAGE CAPTURE, TWAIN DATA SOURCES - remove any Epson
    scanner-named ".ds" files, for example the bearing your scanner's name,
    EPSON STYLUS or PERFECTION #### X.ds
    4b. In HD, LIBRARY, IMAGE CAPTURE, DEVICES, remove EPSON SCANNER.DS, if
    present
    (This is a generic resident scanner driver. Once the Epson scanner software
    is working properly it will not be needed, so it can be deleted.)
    5. In HD, USERS, (YOUR USER NAME), LIBRARY, PREFERENCES - remove EPSON
    (scanner name ####) PREFS, if present
    6. In HD, USERS, (YOUR USER NAME), LIBRARY, PREFERENCES, EPSON - remove
    EPSON SCAN and EPSON SCANNERMONITOR PREFS, if present
    Once the above files have been moved to the trash, you do not need to empty
    the trash. Simply restart your Mac. You are ready to reinstall.
    DOWNLOAD
    If you have not done so already, use the following steps to obtain the
    download for the new Intel Core Duo driver:
    1. Go to http://support.epson.com
    2. Select Scanners, then Epson Perfection Series, then your scanner model
    name.
    3. Under DRIVERS & DOWNLOADS select Macintosh.
    4. Download only the driver marked for the Intel Core Duo system.
    Installation instructions:
    1. After download is complete, double click the icon that appears on your
    desktop. This will create a disk image on your desktop.
    2. Open the disk image.
    3. Double-click the EPSON SCAN INSTALLER icon to begin the installation.
    4. Enter password and follow prompts to install the driver. At the EASY
    INSTALL option, use the up/down arrows and select CUSTOM Install. Check
    ONLY your scanner model before clicking INSTALL.
    5. After installation is complete, quit the installer and restart the Mac
    before testing.
    To test this driver, do the following:
    1. Launch Epson Scan by going into your HARD DRIVE, APPLICATIONS, and EPSON
    SCAN.
    2. If prompted, select your scanner from the list of models and click OK.
    3. In the FILE SAVE SETTINGS window, you can designate the location, name
    and type of file the scans will be saved as.
    -LOCATION defaults to HD/USERS/(YOUR USER NAME)/PICTURES. Click CHOOSE if
    you wish to change this.
    -PREFIX determines how the scan will be named. Type any name you like. You
    can also designate a start number.
    -FILE TYPE dicates what format the scans will be saved in. ie. .JPG, .TIFF,
    .PDF, or .PICT)
    -For example: if the prefix is "img", the start number is "1", and the
    format is "JPG", the name of the file saved in
    PICTURES will be "IMG001.JPG"
    4. Click OK once settings are changed as desired.
    5. The EPSON SCAN window will open and begin scanning in FULL AUTO MODE. In
    FULL AUTO MODE the software makes all the decisions for you (as to what is
    being scanned, where it is on the flatbed, etc). This is the easiest way to
    scan.
    6. If you want full control over the scanning process click PAUSE and
    change FULL AUTO MODE to HOME MODE or PROFESSIONAL MODE. In the latter two
    modes you can change your scan settings as desired. Click SCAN after you
    have selected your settings. Click CLOSE once the EPSON SCAN is finished
    scanning.
    7. When scanning is complete, your images will be saved in the location
    specified on FILE SAVE SETTINGS, with the prefix and in the format you set.

  • My Epson Perfection V500 photo scanner stopped working when I upgraded to Yosemite. The only scanner available is my Epson All-in-One.

    I installed the new Yosemite operating system even though I was afraid something bad would happen. Well. it did. I can no longer scan photos using my photo scanner. I have updated all the drivers and it is still not working. I have an Epson Perfection V500 photo scanner, as well as an Epson WorkForce 845 all-in-one scanner, printer, copier. The 845 is on the network. The V500 is connected to my computer. For some reason, I keep getting the error that my V500 is not connected and when I try to add it, my mac does not find it. I know it is there. It was working before I upgraded. Help

    You may have already done so, but if not...
    Try a different USB cable.
    Reboot your computer
    Launch Disk Utility (in the Utilities folder) and Repair Disk Permission
    in the left pane, click once on the name of your hard disk
    in the right pane, click on the First Aid tab near the top
    under the blank window, click the button "Repair Disk Permissions."
    Afterward, click the "verify disk" button and it will check your hard disk.
    Now, try your scanner...

Maybe you are looking for