Installing error HELP

Ok, I have been going round and round with this. When I load my iTunes an error box pops up saying "iTunes was not properly installed. If you wish to import or burn CD's you need to reinstall iTunes." I have uninstalled and reinstalled multiple times and can not get it to work. I've deleted from add/remove and even double checked the program files to make sure it's deleted. I've gone to add/remove and selected each application and clicked the repair button. The only one it doesn't work on is when I try to repair "Apple Moblie Device Support" when I try to repair it I get the message: "the feature you are trying to use is on a network resource that is unavailable" it looks as if this folder may have been deleted, how do I fix this???
thanks
rachel

With that one, let's try getting an iTunes installer log to the Apple Engineers for a look.
1. Open a command prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
2. Drag and drop iTunesSetup.exe onto the window so that the full pathname of the file is at the command line prompt.
3. Type in a space, then the following line:
/l*v C:\log.txt
4. Hit return.
5. The installer will create a log file:
C:\log.txt
Find that file and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Similar Messages

  • Fatal Install Error Help

    Hi Guys,
    I recently bought a new laptop over New Year and I have previously downloaded and installed Adobe Photoshop Extended Edition, Fireworks and Premiere Pro CS4 and installed them onto my new computer's hard drive. Photoshop and Fireworks both previously installed and ran perfectly. A couple of days later I then tried to install Premiere Pro on to my computer and a fatal error occured saying that "one or more components could not be installed". I went on to the Adobe Help site and followed the online solutions all the way down to the clean script. After running the clean script and removing Photoshop and Fireworks, Premiere Pro would still not install and when I went to re-install the other two, the same fatal error occured with those as well.
    I am running Windows 7 Home Premium on an HP Pavillion dv6 series Notebook PC.
    I know that the problem does not lie with W7 compatability as it previously installed, so I believe that I installed some program in those couple of days which as changed something which is no longer allowing the installation of any Adobe programs.
    I have tried using an unlocking program, installing the CS3 counterparts, I have even gone through and uninstalled all of the significant programs i've installed since I bought the laptop including - Mozilla Firefox, iTunes, AVG 9.0 Free, Adobe Reader, Flash etc. All, to no avail.
    I am out of ideas on how to solve this issue and am looking for help. How can I solve this issue or isolate the problem and/or program that is causing this.

    Go to start and type in event viewer. Click on event viewer and go through each tree. Best way to do this is to make the software crash then open event viewer. That way the hit itself will be on top of the list when you find it.
    That log you talked about would be too big to post.
    Just take a screenshot of the hit when you find it in event viewer. Windows 7 snipping tool works great.

  • Install Error HELP PLZ

    Hiya,
    I few days ago my itunes wouldnt open, so i tryed to uninstall it and i cant and when i try and install 6 it **** up with an error message saying:
    1607: Unable to install Installsheild Scripting Runtime.
    can someone please suggest something to sort this out i miss my music:'(
    Thankz

    hi REIDO!
    so i tryed to uninstall it and i cant
    were you also getting a 1607 on the uninstall?
    before diving into the standard documentation on the 1607, let's just check up on something. did you recently install an MS Security Hotfix? if so, check to see if this is relevant to your situation:
    Matt Bennett1, "iTunes 6 - Error 1607 - Solution", 11:01am Oct 18, 2005 CDT
    keep us posted.
    love, b

  • I cannot update from OS 10.9.4 to 10.9.5. I get a message saying: File couldn't be installed error (513). I have configured my OS so that I have read and write permission followed by system with read and writ permission. Can someone help me? Thanks.

    I cannot update from OS X 10.9.4 t0 10.9.5> Whenever I try I get the following message: File couldn't be installed error (513) and something about not having the proper permission.  Under the Macintosh HD sharing and permissions settings I have customized the settings so that (Me) has read and write permission followed by the system with read and write permission, wheel and everyone have Read permissions.
    I have no problems updating apps such as Adobe CC or iTunes but cannot update the operating system, can someone help me? Thanks.

    1. Restart the computer in safe mode. Certain caches maintained by the system will be rebuilt.
    Safe mode is much slower to start up than normal. The next normal startup may also be somewhat slow.
    When the login screen appears, restart as usual (not in safe mode) and test. There's no need to log in while in safe mode.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode. In that case, go to Step 2.
    If there's no change after taking this step, continue.
    2. Back up all data before proceeding.
    Triple-click anywhere in the line below on this page to select it:
    /var/folders
    Right-click or control-click the highlighted line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "folders" selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • Installing Elements 11 on Mac. Need help with install error "Setup wants to make changes."

    Installing Elements 11 on Mac 10.8.2. Need help with install error:  Setup wants to make changes. Type your password to allow this."  After entering Adobe password, nothing happens.  Locked from further installation.  Any ideas?  Adobe phone support could not help.

    Just before letting changes (installation in this case) be made on the system, Mac OS prompts for password & this has to be the Mac system password. This password prompt is the system's own native prompt & would accept the system password only. Please make sure it is the right system password (all/admin rights) and the installaion should run.

  • HELP! - Can't update Adobe Air Apps - Application Install Error

    I have several Adobe Air Apps on my Mac OSX (10.9.4) MackBook Pro. They won't update due to the following Install Error.
    "The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author."
    Following the above instructions, I've been contacting the authors of my Adobe Air Apps and they are telling me that it is not their problem. The Apps should simply update without difficulty.
    I searched the "Google" and found no fix other than uninstall and reinstall Adobe Air. Did this and the problem persists.
    If you can help me get beyond this issue and back to productivity, I'd be very appreciative.
    Thanks!
    David

    I had a similar problem when trying to install Zinio.air. I have made it all work out. What i did was remove Adobe Air 15 entirely from the Utiliites and Library/ accounts and preferences. I then downloaded Adobe Air 13 and installed and then clicked on Zinio .air and it all installed ok. I also had to temporarily change security settings from Apple approved to Anywhere. All functioning now.

  • Help, creative desktop failed to install error code 1000

         I just subscribed for the creative cloud and when I try to install the app it fails with the error Creative Dekstop failed to install error code 1000. Can some one shed any light on how to resolve this
    Thanks

    Link for Download & Install & Setup & Activation may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/

  • Photo Shop CS6 Install Errors. HELP  (ANYONE ELSE)

    I am installing CS6 Design Standard on a MacbookPro 8 mgs ram, system meets all requirements. Yesterday Adobe Tech Support and I were on phone 3 1/2 hours trying to remedy the problem. NO GOOD. Still the same issue.
    I get error messages and also when I get into the program it also states that the extension files are missing etc...
    { If anyone else has this or knows how to fix this please help }
    But the install failed and Minibridge didnt install at all, and does not show up or work at all.
    PS open and appears to work some but it states it failed to install and gives me the following error messages;
    0 fatal / 4 error / 0 warning
    Payload {4FFA830C0-007A-4DB3-955C-B5EEE73BEDAF} Adobe Switchboard 2.0 2.0 0.0.0 ---------
    Error: DF013: Failed to delete plist path at / Library/Launchdaemons/com.adobe.switchboard.plist{seq 20}
    Error: DW063: ARKCmdFS.dylib:failed for command serviceinstall - error: 7 {Seq20}
    Error DW050: The following errors were found during install:
    Error DW050  -  Adobe Switchboard 2.0: Install Failed
    Error: DW050 - Adobe Mini Bridge CS6: Install Failed
    Please contact me if you can help me
    Leo747
    [email protected] o m

    This article is a checklist for installing most Adobe programs: http://forums.adobe.com/thread/569663?tstart=0
    There might be something in there, that you missed.
    Good luck,
    Hunt

  • Cannot download Fallensword Helper Scripts. Getting "Script could not be installed Error: Failed to @require json2.js"

    Hello, I did a drive eraser and reinstalled everything(to clean up computer), then when I got to reinstalling firefox I had a problem. I play a game called Fallensword. It has a script called Fallenswordhelper. So I installed GreaseMonkey, then when I tried to install scripts it said "Script could not be installed Error: Failed to @require json2.js". I have done this to my computer every year since I started using computers. I have never had this before. Please help me get a fix for this, for I google it and cannot find a answer.

    This was a indeed a problem in Greasemonkey 0.9.0. It has been resolved in Greasemonkey 0.9.1, as can bee seen at [https://github.com/greasemonkey/greasemonkey/issues/closed#issue/1262 their site]:

  • BANK-TRBK install error, please click thank you expert help to answer!

    BANK-TRBK install error, please click thank you expert help to answer!
    My SAP system is ECC6 SR3. Databases are the MAXDB 7.6
    Level for the patch: SAP_BASIS 700 has been to 15 of the
    SAP_ABA 700 has reached the 15 level PI_BASIS are 2006_1_700 BI_CONT are 703 level hit a patch
    000 CLIENT then entered my non-super-manage user DDIC landing, running SAINT upload patch, upload to start the installation after the change, but the installation process is as follows Fig error. Say happen are the ADD-ON the conflict between
    thank you
    [http://www.sapsh.com/bbsxp/UpFile/UpAttachment/2009-2/20092261730.jpg]
    [http://www.sapsh.com/bbsxp/UpFile/UpAttachment/2009-2/200922617312.jpg]
    [http://www.sapsh.com/bbsxp/UpFile/UpAttachment/2009-2/200922617323.jpg]

    > My SAP system is ECC6 SR3. Databases are the MAXDB 7.6
    You can't install BANK-TRBK on an ERP system, see
    Note 865669 - More info about installing BANK-TRBK 40 on Netweaver 2004s
    <...>
    Required release
          The following releases are required:
              - SAP Netweaver 04s
              - PI_BASIS 2005_1 or higher
              - You cannot install this on an ERP system.
    <...>
    You need to install a new "naked" Netweaver 7.0 and add it on that one.
    Markus

  • HT1893 HP c7280 Install Error - Please help!!

    When I try to install my HP c7280, Apple keeps coming back with the error of 'Can't install the software for the HP Photosmart c7200 series because it is not currently available from the software update server' and it won't let me install. Help?

    Hello,
    If getting the driver fails be sure to restart your Mac and try again.
    If the same persists go to Librrary\Printers and Remove the HP folder.
    Enter PPD\Resources\Contents search for C7200 and remove the file.. then try adding the printer again.
    If there is still no change reset the printing system and try again:
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01371980&lc=en &product=1153481
    If still no luck download and install this package:
    http://support.apple.com/kb/DL907
    Then it should be added with no issues.
    Shlomi

  • Can i get help on how I can successfully install the new google voice video chat software. I keep having an install error. My google voice phone always worked until a week ago when suddenly google would not let me call out from any browser

    Can i get help on how I can successfully install the new google voice video chat software. I keep having an install error. My google voice phone always worked until a week ago when suddenly google would not let me call out from any browser until I installed their new google voice and video chat (made by vidyo) software. I was told by genius bar to install Yosemite, which I did. But that did not solve the problem. I removed macKeeper, as well, since a techie friend told me that could be the cause. Nothing so far has worked.  When the problem first happened, it seemed to only happen in Chrome. Google voice calling out worked fine in safari, for about a day or so. Now I cannot call out from any browser. I can, however receive calls, and make calls within the video hangout.
    I can be contacted directly if questions at gary at couplewise dot followed by the usual extensin

    You can only suspend service for 3 months at a time (with or without payment) and only twice a year.

  • Cannot install Air help - Error Nr. 0

    When I try to install a compiled Air Help, the installer always informs me that an error occured and that I should try again. The Error number 0 is displayed - does anybody know what this stands for? This does not seem like a very helpful information for endusers without further explanation..

    I cannot help you with the error message but I can clarify when admin rights are required. You need them to install an AIR file and to apply an update. You do not need admin rights to use an installed AIR help system.
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • Error 1606, when attempting to install Robo Help

    I'm posting on behalf of our client here.
    Client have been trying to install Robo Help 8 on a number of workstations, none of these attempts were successful, they were installing over a network at first, then they tried installing from DVD media directly on each machine. This error message appears at all times "Error 1606. Could not access network location Documents/Adobe/Adobe RoboHelp 8."
    I've searched on Adobe forums for a possible solution, none were about RoboHelp, however the error 1606 do appear in other circumstances but no solution were given on the forums - to my knowledge.
    I've attached a screenshot of the error that may shed further light on the issue.

    Hi there
    Two things.
    If you post in the future, please avoid using the Attach function. Instead, insert the images directly in the post using the camera icon. This is mentioned in the Before you post link.
    Because the error message seems to be referencing a network location, I'm wondering if perhaps your company uses the Roving Desktops featue of Windows. With this feature you are able to log into any workstation on the network and your customized desktop follows you around because it is actually stored on the network and not the local PC.
    If this is the case, I'm wondering if you might talk your IT folks into temporarily configuring the login for local desktop. Then try the install again. After installing try switching back to Roving Desktop.
    Hopefully something here helps... Rick
    Helpful and Handy Links
    RoboHelp Wish Form/Bug Reporting Form
    Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
    Adobe Certified RoboHelp HTML Training
    SorcerStone Blog
    RoboHelp eBooks

  • I have downloaded OS X Yosemite using recovery from boot but while installing error occuring showing unable to extract essential.pkg so can't install. problem is i have already formatted my drive and dont have any os right now. please help

    i have downloaded OS X Yosemite using recovery from boot but while installing error occuring showing unable to extract essential.pkg so can't install. problem is i have already formatted my drive and dont have any os right now. only the downloaded new os x yosemite in the os x base system. please help

    Please try again after taking each of the following steps that you haven't already taken.
    Step 1
    Reset your computer’s PRAM.
    Step 2
    If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications of the machine.
    Step 3
    Back up all data to at least two different storage devices, if you haven't already done so. One backup is not enough to be safe. The backups can be made with Time Machine or with Disk Utility. Preferably both.
    Erase and install OS X. This operation will destroy all data on the startup volume, so you had be better be sure of the backups.
    Step 4
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider to have the machine tested.

Maybe you are looking for

  • How can i download photos to my IPhone after Disable and Delete ICloud Photo Library?

    I`ve started to use Icloud Photo Library, but i`ve decided to not use anymore because just a few photos were uploaded to the cloud. So, I`ve turned off my ICloud Photo Library entirely at Manage Storage section of ICloud Settings. After that i`ve bee

  • Skype Support won't give me my account back.

    So someone used skype support to change the email and password to my account and won't help me recover it. What is this. Can someone help please? Attachments: baited.png ‏163 KB notdamon.PNG ‏129 KB

  • CreateMessage without a Service Operation

    In previous versions of tools I could use CreateMessage(Message.MSG_NAME) to create a message. This now appears to have been removed in favour of CreateMessage(Operation.OP_NAME). This is fine when the required message is part of a service operation,

  • Very imp  outline agreements.

    hi experts, 1)in which type of outline agreement does the price updates in info record . 2)i created a  quantity contract and created a pur order with reference to contract, now i want to see how much quantity is still left in the contract target qua

  • Function module as extractor in srm

    Hi , i have to create a function module in srm which will be used as extractor for a datasource in srm. can anyone letme know is there any standard Function module from where i can copy or simply i can use RSAX_BIW_GET_DATA_SIMPLE. Thnx Regrds