Installing Exchange 2013 CU 6 failed

Question

Hello, we have a big problem with installing CU6 on a new installed exchange 2013 server. Here's the error message:
Error:
The following error was generated when "$error.Clear();
          if ($RoleIsDatacenter -ne $true -and $RoleIsDatacenterDedicated -ne $true)
          if (Test-ExchangeServersWriteAccess -DomainController $RoleDomainController -ErrorAction SilentlyContinue)
          $sysMbx = $null;
          $name = "SystemMailbox{bb558c35-97f1-4cb9-8ff7-d53741dc928c}";
          $dispName = "Microsoft Exchange";
          Write-ExchangeSetupLog -Info ("Retrieving mailboxes with Name=$name.");
          $mbxs = @(Get-Mailbox -Arbitration -Filter {name -eq $name} -IgnoreDefaultScope -ResultSize 1 );
          if ($mbxs.Length -eq 0)
          Write-ExchangeSetupLog -Info ("Retrieving mailbox databases on Server=$RoleFqdnOrName.");
          $dbs = @(Get-MailboxDatabase -Server:$RoleFqdnOrName -DomainController $RoleDomainController);
          if ($dbs.Length -ne 0)
          Write-ExchangeSetupLog -Info ("Retrieving users with Name=$name.");
          $arbUsers = @(Get-User -Filter {name -eq $name} -IgnoreDefaultScope -ResultSize 1);
          if ($arbUsers.Length -ne 0)
          Write-ExchangeSetupLog -Info ("Enabling mailbox $name.");
          $sysMbx = Enable-Mailbox -Arbitration -Identity $arbUsers[0] -DisplayName $dispName -database $dbs[0].Identity;
          else
          if ($mbxs[0].DisplayName -ne $dispName )
          Write-ExchangeSetupLog -Info ("Setting DisplayName=$dispName.");
          Set-Mailbox -Arbitration -Identity $mbxs[0] -DisplayName $dispName -Force;
          $sysMbx = $mbxs[0];
          # Set the Organization Capabilities needed for this mailbox
          if ($sysMbx -ne $null)
          # We need 1 GB for uploading large OAB files to the organization mailbox
          Write-ExchangeSetupLog -Info ("Setting mailbox properties.");
          set-mailbox -Arbitration -identity $sysMbx -UMGrammar:$true -OABGen:$true -GMGen:$true -ClientExtensions:$true -MailRouting:$true
-MessageTracking:$true -PstProvider:$true -MaxSendSize 1GB -Force;
          Write-ExchangeSetupLog -Info ("Configuring offline address book(s) for this mailbox");
          Get-OfflineAddressBook | where {$_.ExchangeVersion.CompareTo([Microsoft.Exchange.Data.ExchangeObjectVersion]::Exchange2012)
-ge 0 -and $_.GeneratingMailbox -eq $null} | Set-OfflineAddressBook -GeneratingMailbox $sysMbx.Identity;
          else
          Write-ExchangeSetupLog -Info ("Cannot find arbitration mailbox with name=$name.");
          else
          Write-ExchangeSetupLog -Info "Skipping creating E15 System Mailbox because of insufficient permission."
        " was run: "Microsoft.Exchange.ProvisioningAgent.RusException:  Failed to generate proxy address. Additional information:
General Error.
   at Microsoft.Exchange.DefaultProvisioningAgent.Rus.SingleProxySession.CheckReturnCode(ReturnCode rc)
   at Microsoft.Exchange.DefaultProvisioningAgent.Rus.SingleProxySession.CheckProxy(RecipientInfo pRecipientInfo, String pwszProxyAddr)
   at Microsoft.Exchange.DefaultProvisioningAgent.Rus.ProxySession.CheckSingleProxy(ProxyAddressTemplate baseAddress, RecipientInfo recipientInfo, ProxyAddress oldProxyAddress)
   at Microsoft.Exchange.DefaultProvisioningAgent.Rus.ProxySession.GenerateProxies(IConfigurationSession configSession, IRecipientSession recipientSession, IRecipientSession
globalCatalogSession, IEnumerable`1 baseAddresses, IEnumerable`1 oldProxies, RecipientInfo recipientInfo, ADRecipient recipient, LogMessageDelegate logger)
   at Microsoft.Exchange.DefaultProvisioningAgent.Rus.ProxySession.CreateProxies(IConfigurationSession configSession, IRecipientSession recipientSession, IRecipientSession
globalCatalogSession, IEnumerable`1 baseAddresses, ADRecipient recipient, LogMessageDelegate logger)
   at Microsoft.Exchange.DefaultProvisioningAgent.Rus.EmailAddressPolicyHandler.UpdateEmailAddresses(List`1 allPolicies, ADRecipient recipient, LdapFilterProvider filterProvider)
   at Microsoft.Exchange.DefaultProvisioningAgent.Rus.EmailAddressPolicyHandler.UpdateRecipient(ADRecipient recipient)
   at Microsoft.Exchange.ProvisioningAgent.DefaultRUSProvisioningHandler.UpdateRecipient(ADRecipient recipient)
   at Microsoft.Exchange.ProvisioningAgent.RUSProvisioningHandler.UpdateAffectedIConfigurable(IConfigurable writeableIConfigurable)
   at Microsoft.Exchange.Provisioning.ProvisioningLayer.UpdateAffectedIConfigurable(Task task, IConfigurable writeableIConfigurable, Boolean checkProvisioningLayerAvailability)
   at Microsoft.Exchange.Configuration.Tasks.SetTaskBase`1.InternalValidate()
   at Microsoft.Exchange.Configuration.Tasks.SetRecipientObjectTask`3.InternalValidate()
   at Microsoft.Exchange.Management.Common.SetMailEnabledRecipientObjectTask`3.InternalValidate()
   at Microsoft.Exchange.Management.RecipientTasks.SetUserBase`2.InternalValidate()
   at Microsoft.Exchange.Management.RecipientTasks.SetMailboxBase`2.InternalValidate()
   at Microsoft.Exchange.Management.RecipientTasks.SetMailbox.InternalValidate()
   at Microsoft.Exchange.Configuration.Tasks.Task.<ProcessRecord>b__b()
   at Microsoft.Exchange.Configuration.Tasks.Task.InvokeRetryableFunc(String funcName, Action func, Boolean terminatePipelineIfFailed)".
After this error message, the exchange installation is incomplete, there is no repair possible. Also remove the installation is not possible because there is an incomplete update installed.
Any ideas how to solve this?

Answer 1

Hi,
From the description of the error “ Microsoft.Exchange.ProvisioningAgent.RusException:  Failed to generate proxy address. Additional information: General Error. ”
Appeared to have some valid proxy address. Please check if there are invalid characters in the admin account proxy address.
To find the proxy address, take the following steps:
Open ADUC, Click View in the menu then click
Advanced Features.
Navigate to yourOrganization >> Users, choose the admin account, right-click to
Properties.
Under Attributes Editor tab, find the proxyaddresses
Attribute, then check the address.
Hope this will be helpful for you.
Best Regards.