Installing Flash CS5.5 corrupted my CS5 Fla - Could not load scene into memory. Your document may be

I have a FLA that worked fine in CS5, I have copies of the file going back 6 months. Every file I open gives me this error: Could not load scene into memory. Your document may be damaged.
How could every fla I've backed up give the same error? They all worked fine in CS5. Does anyone know of a fix? Or do I have to go back to CS5?
Thanks!

I reinstalled Flash Pro CS5 and it opens up all my FLA's (of the same project) perfectly. But Flash Pro CS5.5 gives me this error: Could not load scene into memory. Your document may be damaged.
So is CS5.5 unusable?
cheeres.

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Flash CS5 Could not load scene into memory. Your document may be damaged.

Hello everyone!
Just bought the new CS5 Flash and was eager to begin my first document. I opened a new document Saved As to begin and then setup my basic page with only one imported graphic. Hit Save and received an error message: Could not load scene into memory. Your document may be damaged. When I closed and reopened the document this same error appears twice in my Output Menu.
I have noticed other people with several of simular issues and am not sure where to start to find an answer. Any help is greatly appreciated.
Thanks in Advance,
Biddler1

Thought I'd add to this since I have a file with a similar problem. I'm carrying the files home to work on in the evening. I've noticed at work that when I update an image in the library flash shows me a path going all the way out to the root of the network share and then back to the file. The file is just one folder away. Maybe Flash has recorded an absolute path instead of a relative path to the asset.
At home, Flash can't find the asset at all since it's recorded a non-portable path.
The question is, if the asset has been imported to the project file, why is flash checking the original in the first place?

Flash Pro CC saved fla project - "Could not load scene into memory. Your document may be damaged."

Hi all, I've been working on a project in Flash Professional CC in windows 7 that was started in a previous version of Flash Pro and occasionally after I've saved the project and tried to open it the next day I get the "Could not load scene into memory. Your document may be damaged." message and only a blank Scene 2 in the project. I've previously been reverting back to the old saved project file and starting over. Its wasted a lot of time so far.
I can still open the same exact project in CS6 on another older computer but not in CC. I can also save the fla in CS6, transfer it to the other computer and then it will work again (for now). This isn't going to be an option in the future as CS6 was a trial version that is on its last use today.
I've tried to create a new flash pro cc project and just copied and pasted the library and scene layout from the old project into the new project. This worked for a couple of saves/ opens but the error has happened again. I'm scared that now that I've reached the point in the project were my work in the animation/ visual side will start to be more intensive that I will continuosly have to worry about losing all of my work. I'm using a document class so the AS3 code hasn't been an issue thankfully. Any help would be appreciated.

Thanks for the reply Amy, that is essentially what I am doing already only I'm not using version control software I'm just managing it on my own since its a solo project, though I have been considerring using git anyway. It still doesn't explain why I can open and save the supposedly damaged project (according to CC) in CS6 and only then will it work again in CC. Also I'm not gettting a chance to save as a new version over and over for long. Its only a couple of days max, usually just over one day, and I've primarily been working on the code in Flash Builder with little functional change in the actual fla project. Its primarily changing movieclips instance names, which in this project is tedious and time consuming. Having to revert back to the older working version is exaclty what I'm trying to avoid. I shouldn't have to commit the project to a repository every little change that I make to the fla file.

Damaged Flash CC files ("Could not load scene into memory.")

I just installed Creative Cloud the other day, and had the following problem immediately.
I create a brand new .FLA and import a few assets from another person's Illustrator CC file, then write some ActionScript for basic interactivity. I can work for hours with that file. But when I save, quit and reopen the file (either 2 seconds later or the next day), I get a warning that says "Could not load scene into memory. Your file may be damaged." The library is empty, no instances of symbols on the stage, nothing. I can't open the file with Flash CS6 or anything: it's shot. I repeated the process several times with brand new Flash files, but always get the same results. I even deleted everything and reinstalled and still got the same results.
I switched to using Flash CS6, but when I imported artwork from Illustrator CC, I was getting corrupted artwork and periodically I'd get an error that said something to the effect of "You can't import artwork from a newer version of Illustrator into Flash CS 5.5. (WTF? I'm in Flash CS6.)
Any ideas? I'm on a Mac, OS X 10.8.4. Thanks very much.

Hi Gregir ,
Is it possible for you to share the file or the illustrator assets with us? We can take a look and get back on it.
Can you check the size of the PublishSettings.xml file which would be present after unzipping the zip created from the fla renaming it as .zip.
Thanks and Regards,
Sudeshna Sarkar
Adobe Flash Professional Team

Missing/empty symbols, "Could not load scene into memory. Your document may be damaged." CS6

Hey folks,
we've been getting this problem a lot. We had it in Flash CS5.5 and still have it CS6.
We're animating a series in Flash and this problem keeps cropping up way to often, but seems totally random.
Basically I'll be working on a .fla saving regular versions through out the day, no problems. I'll close the file down. Then I (or someone else on a different computer) will open it up and I'll get the error msg "Could not load scene into memory. Your document may be damaged." Everything will be fine except for a few missing graphic symbols. Sometimes just the one, sometimes a whole bunch. So where the symbol should be on the stage, instead you get a small white square, but it still contains the animation information. So it will still move about the stage. If I bring in the same symbol from an old scene I can swap them out and the problem is fixed, (until it does it again on a totally different graphic symbol).
If i select the symbol in the library the preview is white/blank and i can't go into it to edit. When I select the symbol on the stage, the "instance of:" gives me a blank "_ _ _" in the properties tab. How ever if i right click show in library it does show me the correct (although broken as in blank) symbol in the library.
I havent been able to reproduce this problem on purpose but I'd say it happens in roughly one scene out of 10. Its seems to happen at random, I know there must be something in common but i havent figured out what. Its going on in heavy scenes (large library multipule characters), lite scenes (just the one character). Its not like it happens to the same symbol, different ones each time. Everything is local to the scene, all elements are created in flash. We are working across a network but as everything is local to the scene i don't see how that would be a problem. Also we don't have duplicate named symbols. It also won't necessarily affect something that has been changed since the last version. could be a background element thats been there, untouched since the first version of the scene.
One point on how we set up our scenes which may be relevant. Start with empty scene, copy and paste symbols from other scenes to populate. Save.
The problem could appear on say version 4 or version 36. Older versions are usually fine.
So to sum up. Flash file is fine when we save it, open it up again later and a symbol will have disappeared. It's happening far too often.
I know how to fix the problem, thats not what I'm asking. I need to know WHY its doing it so we can stop this from happening in the first place.
Phew! Thanks for reading this far. Any help would be highly appreciated.
Sander/

Can you elaborate on how you use the network? Are you working from FLA/XFLs stored on a machine across a network (and saving them across the network)? I had plenty of those issues and Adobe has always warned not to work across a network. I just fell into the habit of copying over what I need to work on locally, then updating the file servers at the end of the day. Nothing was corrupt after that.
Also lately in CS5.5 (not CS6 yet) I had noticed that I could change some graphics assets, close the document in OS X and open in Windows only to find freshly updated graphics reverted back. What's even more odd is if the OS X machine that made the changes opens it the changes are still made. This happens vice versa as well. My only solution on that was not to work cross-platform with other machines on a network unless absolutely necessary.

"Could not load scene into memory. Your document may be damaged." Lost whole timeline.

Please help me - I have been working on a Flash CS6 file for a while now, and just got the message "Could not load scene into memory. Your document may be damaged." The file is not big, all it contains is 3 layers - one embedded video FLV file and 2 layers on top that only contain brushstrokes. The file is on my external hard-drive and now I get the message when I open it on either of my computers. I read feedback that I should re-link or re-import my assets, so I re-made the FLV file and imported it to replace the old one that it said couldn't be found. The problem is the timeline is completely empty. Even once I import the new video, the timline only has one "layer 1" with only one blank keyframe. Where is the rest of my work? I am good with backing up but was just away for a week and got a lot of work done so I couldn't back it up until I was back home... and obviously that isn't happening now.
Please help if you have any idea where my work has disappeared to.

Hi GregirArt,
Can you please check your PublishSettings.xml file whether is there any duplicate profile entries?
You can check the same by renaming your .fla to .zip and extract the zip file to open the PublishSettings.xml
If you find multiple duplicate profile entries then please remove all the duplicate entries from the file and rename the file back to .fla and see if that helps.
Thanks!
Mohan

Could not load scene into memory. Your document may be damaged.

I've had this happen to a few documents opened in Flash Pro CS4 and CS5.5. It looks like the issue is with the paths to library assets. For instance, If I have imported a jpeg file and then move the folder that the original jpeg resides in, Flash may give me this error the next time I start it and open the FLA file that uses that asset.
So the short of it is that Flash is giving an unhelpful and possibly misleading error. The solution seems to be to walk through your FLA file's library and relink assets that seem to be missing their content. Or start over from scratch if you're a glutton for punishment.
The long of it is that, if I look at the properties of an errant library item, what I see is an absolute path to it's source. That probably means that if I take the project and it's assets anywhere on a portable drive then there's a fair chance I'll break the project. And if I move a folder full of source assets in relation to the FLA file then Flash will definitely give me this error. Although it may be that flash is storing absolute paths and calculating relative paths before trying the absolute one
Furthermore, the absolute path Flash is giving me is like .\d$\remoteFolder\remoteFolder\myFile.png. If I relink the library item to the asset the path gets rewritten as \\myServer\remoteFolder\remoteFolder\myFile.png
Anyway, at the very least it'd be better if Flash could come up with a better error message. Ideally, It'd give you a dialog list/table of all the mislinked library items and help you to relink them quickly.
Rob Mack

Yes, I'd agree that it shouldn't be a problem until you manually update the paths of the library items to the assets. Usually that's what seemed to be happening, but in this case, and with several FLA files, Flash appears to be checking those paths when it opens the files, and then if the check fails then I get the error message and I end up with some bitmaps in my library that don't have any bits in them.
The thing about Flash using absolute paths may be a red herring. It seems like the first thing it does is check paths in a relative way even though the path is not listed that way in the library item's properties. It's not very transparent, whatever it's doing. (actually, I guess I have no idea what Flash is doing under the hood.)
So, on reflection, the problem probably stems from moving a folder full of assets in relations to the FLA files using them. But still, I'm really surprised that Flash is just leaving empty bitmap items in the library when it can't find the original assets. In past experience Flash would just keep the library item as it was and the problem would only turn up if you tried to update the item.
Rob

Installed Firefox 3.6.6 and I could not load any webpages even the home page

When I opened Firefox and went to the error console I was getting a bunch of messages. This is one of the messages.
Error: Permission denied for (document.domain has not been set) to call method Location.toString on (document.domain=).
If I could please get assistance with stopping these messages I would appreciate it.
== This happened ==
Not sure how often
== After I closed and reopened Firefox after installing 3.6.6 update

Well, this is kinda a generic solution of yours, cor-el. As I expected, disabling addons and entering safe mode doesn't solve the problem.
This is a more or less wild guess: it seems the problem is with the couple '''newest Firefox + newest Flash update'''. I don't know who causes the problem, but the searches I made seems to also refer to Flash. As I have updated both recently, I cannot isolate one or another right now.
In some web page, it seems that all of those who provide Flash content should make a change to their crossdomain.xml files. As I'm just the client, I don't see a workaround right now.
My workaround right now: installed '''IE View Lite''' extension, and open these pages in Internet Explorer or whatever browser might work as expected.
Will be more than happy if there's any available workaround for Firefox itself.
When will those flash content pages finally reach the HTML5 nirvana? :-(

IE launch failure: "Could not load file/URL specified"

My user is receiving this failure :
"An error occurred while launching/running the application.
Category: Invalid Argument error
Could not load file/URL specified: C:\Documents and Settings\XXX\Local Settings\Temporary Internet
Files\Content.IE5\GDMVCXEB\StocksMonitor[1].jnlp"
System Configuration:
Browser: IE6
JDK: 1.4.1_02
OS: Windows2000 Pro SP3
The launch point is :
http://www.javapractices.com/apps/stocksmonitor/StocksMonitor.jnlp
How is this problem rectified?

Hello,
same problem here with win xp/sp2.
Cleaning the cash did not solve my problem.
I made another acount under windows and installed java and all works good under that account but cant make it work under old acc. work
Did you got some solution ?
txs

Whenever I close down Photoshop CS5 I get the message: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the get info command in Finder to unlock the file or change permission on the file or enc

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See here:
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I have been using Adobe Photoshop since 1998. I recently replaced my computer and placed the Adobe Photoshop 5.0 CD in to install, and found that could not load the software, and referred me to Adobe. What should I do?

I have been using Adobe Photoshop since 1998. I recently replaced my computer and placed the Adobe Photoshop 5.0 CD in to install, and found that could not load the software, and referred me to Adobe. What should I do?

According to this forum post from the time of the shutdown, it is only those directly affected.
Activation server shut down for Creative Suite 2, Acrobat 7, and Macromedia products
Here is a list from that link
If your software is affected by the activation server shut down then you will receive an error that the Activation server is unavailable. The specific affected products are as follows:
Acrobat 7.0 - Windows
After Effects 7.0
Audition 3.0
Captivate 1.0
Contribute 2.0
Contribute 3.0
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Can't use brushes after re-install -Could not load the brushes because the file is not compatible wi

I have CS3 Web Premium on an Alienware Area 51 M12j 7700i laptop.
Recently I had to wipe the HD and reinstall the OS, and everything else.
Photoshop deactivated, installed and re-activated fine, but when I try to use any brushes(except the default ones), I get:
"Could not load the brushes because the file is not compatible with this version of Photoshop"
This is weird as they worked just fine before I had to redo everything...
Anyone know what's the cause?

corrupted.. maybe... but if you read the post, they worked fine until the rebuild...
And it's not "a" file, it's "many, many" files, maybe 40 or so brush files.

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I am using Google Chrome as my web browser and I am getting the, "Could not load Shockwave Flash" error message. I have googled it and followed the common fix, however it does not fix anything. If I disable the plug-in then it prompts me to install Flash Player when I view videos and if I try to install Flash Player it tells me that I already have it installed, but it is disabled and to re-enable it. I've done about all I can think to do, please help?

You cannot:
-download
-install
-repair
-update
Flash Player for Chrome from here. Chrome uses a proprietary build called PepperFlash. It's modified by Google before they embed it and Adobe doesn't have downloads for it.
You can try the following:
1. Exit chrome, make sure it is not running
2. Using Windows explorer go to C:\users\[user name]\AppData\local\Google\Chrome\User data\Pepperflash
3. Delete the folders you see there
4. Start chrome again.
Notes:
[user name] is your logon name.
In order to access the AppData folder, you need to "Show Hidden Files and Folders" in your Folder Options.
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Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I am trying to upload itunes 10.5, but get a message "There is a problem with this Window Installer Pkg. A program required for this install to complete could not be run. Contact your support personnel or package vendor". What is it I need to do?

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Thanks - Rick

Hi Rick,
by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
Success,
Peter

Installing Flash CS5.5 corrupted my CS5 Fla - Could not load scene into memory. Your document may be

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