Installing FLash player (and Creative cloud)

I am having trouble with Flash player and creative cloud. Most recently I have tried umpteen times to install Flash player and it wont work. I have run through uninstalling it. re installing it. ensuring it is enabled. and nothing. i have established that i DO have the current version on my computer through the \app\ through your website...its the 11.9 version. but when I try to use FB to upload photos, it says i have to install the latest version of flash.
I have also had the same issue with CC. I have a subscription and i have downloaded the desk top app, but I cannot see or access it. I have it listed in my control panel, under programs...but cannot see it anywhere else.
What else can I do? I am so frustrrated. mostly with these adobe products - they just dont seem to 'stay' on my comp. LR and PS both work - downnloaded from CC...but nothing else really!?
Thanks so much
Jen

Jendie wrote:
I am having trouble with Flash player and creative cloud. Most recently I have tried umpteen times to install Flash player and it wont work. I have run through uninstalling it. re installing it. ensuring it is enabled. and nothing. i have established that i DO have the current version on my computer through the \app\ through your website...its the 11.9 version. but when I try to use FB to upload photos, it says i have to install the latest version of flash.
This is a known problem with Internet Explorer 11 (which I can only assume you're using because this is where the FB problems occur), which Microsoft has been aware of since October 18 when they released their latest "untested" browser. The pages can't recognize the browser, so they don't recognize any of the plugins, like Flash Player. So far, Microsoft has made NO indication that they have any plan to fix it soon.
Microsoft's recommendation is to use Compatibility View for affected pages, and "pretend" you're using an different browser. Trouble with that is it has seen limited success at best, and you have to individually enable it for EVERY page that has problems.
I'm not big on "pretending" so I recommend actually using another browser.
Firefox (from Mozilla)
Opera (from Opera)
Safari (from Apple)
Chrome (from Google)
ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.

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Please provide the following information so that we may be able to better assist you:
Your operating system & version
Your web browser(s) & version
Your Flash Player version
Explain your problem in step-by-step detail if possible
A direct link to a page that demonstrates the problem
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Pat Willener <[email protected]> wrote:
Pat Willener http://forums.adobe.com/people/pwillener created the discussion
"Re: Flash Player w/Windows 7 HomeI can install Flash Player and everything works until I shut computer o"
To view the discussion, visit: http://forums.adobe.com/message/5360525#5360525

What do I do when I install Flash Player and it's not installed?

All of a sudden my laptop didn't have adobe, so I went to install it again. I am Stuck in a loop though. I go to the support page. It says to check if I have Flash Player and I do not, so I go the next step of installing it. I go through the whole installation and it says finish and takes me to the step three page (the website). I wanted to see if it worked, so I clicked to return to previous page. I clicked on the button to check if I had Flash Player and it says no again. I really want to watch Hulu. Can anyone help me out? I've had adobe for years and this just newly happened. Quite frustrating.

What OS?
What browser?
Without this basic information, we're completely in the dark.

On my Yahoo emails and certain websites I get an error message. I download and install Flash Player and I still get the error. How can I fix this? It's very annoying because I have to use IE instead.

When I use IE I don't have this problem. It's only with Firefox.

Update your Flash Player which is way out of date, even your newer one won't work well with Firefox and many security updates have occurred since..
* http://www.adobe.com/software/flash/about/
The current Flash is Shockwave Flash 10.3.181.26 You have both Shockwave Flash 7.0 r19 and 10.0 r45 -- you will probably have to uninstall the 7.0 version through the control panel, do that first. Use the Adobe page to update as you are less likely to get crapware install suggestions from that page.
Afterwards run a plug-in update type in about:plugins into location bar and hit enter at the top of the list is a link for for plugins test which you should check out<br>
http://www.mozilla.com/plugincheck/
When installing updates, watch out for crapware installs, the checking and the updates are supplied by the plugin makers -- not by Mozilla.
* Example of Yahoo Toolbar loaded on with Java<br>
http://imageshack.us/photo/my-images/266/javainstall.png/
You are on Windows 7, which means you've got decent hardware and software, you should be on Firefox 4. www.mozilla.com to get the latest version.
Next week Firefox 5 comes out, your toolbar changes changes to Fx4 will still work in Fx5. Then ...
You can make Firefox 4.0.1 look like Firefox 3.6.17, see numbered items 1-10 in the following topic
* [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 look like 3.6)]
If you install "Adblock Plus" extension with a filter subscription such as "EasyList US" which you can subscribe to from the extensions options options once installed. That will eliminate many flash ads, and help somewhat with news sites which have a lot of Flash pages but possibly only the ads start automatically.
Some additional tips on stopping AutoPlay in
* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#autoplay

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Flash Player Plug-in (All other browsers)
Flash Player Plug-in (Mac OS X)
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When posting, please provide:
Operating system version (including 32bit or 64bit edition)
Web browser and version (including 32bit or 64bit edition)
The Flash Player version
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http://forums.adobe.com/thread/1195540

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The OS is W7 64 bits. I uninstalled IE9 several times and I have reinstalled. I have also uninstalled and reinstalled over 30 times FP and still not working, but no errors are detected in the discherge and installation.
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Thanks Mike,
I followed your instructions and I created a new administrator account in Windows7.
From this new administrator account properly installed Flash Player and it works.
As for the old administrator account does not work, I have to check that may be happening in Windows 7.
Thank you very much for helping me to find the problem.
Best regards,

Installing FLash player (and Creative cloud)

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