Installing from disc photoshop elements 13

virus protection off, restarted laptop and still have an error during installation...any suggestions?

if previously installed, make sure you uninstalled and clean before reinstalling, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
copy the disc contents to a desktop directory and install using the desktop files.

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I can't re install from disc photoshop elements 12 disc on new hard drive. any suggestions? Thanks!

Trying to reinstall photoshop elements 12 on new hard drive with disc. For some reason it won't install. Any suggestion?

For some reason it won't install. Any suggestion?
Any clues you can offer us? Screenshot, error message, error codes.
Without more info we're all guessing.

Photoshop Elements 10: Can't install from disc

Please help. Just purchased software and not sure how to install from discs. Nothing popped up when I inserted disc, but I can see the files? Which ones do I use?

Looks like you are installing from the wrong disc. Can you verify and get back if you still have problems?
Disc Number
Description
1
Windows
2
Windows 7 (64 bit)
3
Mac OS
4
Adobe Premiere Elements content disc for Windows
5
Adobe Premiere Elements content disc for Mac OS

Photoshop cs4 access denied when trying to install from disc in Windows 7 64bit.

Photoshop cs4 access denied when trying to install from disc in Windows 7 64bit. I tried it in
safe mode and it starts to install but get an error there as well.
What do I do?

So when you put the disk in it won't run correctly? When the disk is inserted you should have a window pop up with 2 options. 1 to install and the other to see what is on the disk. Choose to explore or open the disk. Go to the CS4 folder where the photoshop .exe file is (that will run the setup), right click on the .exe file and choose run as Admin and it should start. See if it will install. If not then read below.
I am not sure how far you got in the install before so chances are you will have to run the CS4 cleanup utility. 2 levels to run at but don't use 1 or 2 just type in the number 3.
http://www.adobe.com/support/contact/cs4clean.html
You may need to run the windows installer cleanup utility too
http://support.microsoft.com/kb/290301
Before you try to reinstall the software ensure that adobe reader is not installed. If it is remove it. It has caused issues in the past with vista and CS4 installs.
Also turn off windows Defender and any anti-virus software. You can keep UAC on in Windows 7.
During the CS4 install at 90 percent it will almost stop and may take 5 to 10 mins to finish. This is normal. What a pain huh......
After install is finished, reboot
After reboot, go to the CS4 64 bit or 32 bit icon (depends on 32 or 64 bit Windows 7) in start area, right click on CS4 64 bit (if you have windows 7 64 bit) and choose properties, compatibility tab and then check run as Admin at the bottom area. Hit apply, ok to close out.
Now start CS4 and run the updater.

From within Photoshop Elements, when I try to open Editor, a box opens that states I must activate the software. I registered and activated the software last year. When I click to activate, I get a message that I am not connected to the internet. I am

From within Photoshop Elements, when I try to open Editor, a box opens that states I must activate the software. I registered and activated the software last year. When I click to activate, I get a message that I am not connected to the internet. I am connected. How do I get Editor to work?

You would get the redemption code, or perhaps even the serial number, from whomever you purchased the software from, apparently Amazon, so talk to them. This wouldn’t be the first time they’ve sold something that didn’t have all the numbers needed to license it.
A redemption code is something that is usually on the inner disc packaging if you purchase the media in a box, and there is a barcode on the outside of the packaging that must be scanned at the checkout register to activate the hidden inner code so you can redeem it at home on that website. This is what happens if you buy PSE from a brick-and-mortar store like Best Buy. I don’t’ know what happens if you purchase the downloaded version as I have never done that.
A redemption code is 24-digits of letters and numbers that you enter into a website to get a serial number, once and only once. The serial number of only 24-digits, no letters, is what you enter into the software during the install or when you run it and it asks if you want to register or run in a trial mode—whatever the exact phrasing is.
In any case it sounds like you don’t have either a redemption code or serial number—although perhaps something is listed on the purchase confirmation or your account online at Amazon or even in an e-mail from Amazon.

I AM TRYING TO INSTAL THE ADOBE PHOTOSHOP ELEMENT 10, BUT IT COMES A NOTE SAYING TO GET THE ADOBE SUPPORT ADVISOR, I TRIED THEY SAY IT HAS BEEN DISCONTINUED, I BOUGHT THE LICENSE AND A NEW APPLE COMPUTER AND NEED TO INSTAL IT,

I AM TRYING TO INSTAL THE ADOBE PHOTOSHOP ELEMENT 10, IN A NEW APPLE COMPUTER, BUT IT COMES A NOTE SAYING THAT THE INSTALATION WAS NOT ABLE TO INITIALIZE, AND THAT I SHOULD DOWNLOAD THE ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. I DID IT BUT IT SAYS THAT IS HAS BEEN DISCONTINUED,

start at the top and work your way down applying applicable fixes until your problem is resolved.
if cc (win): https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
if, your error is:
"Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
first, rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
32 bit win OS: Program Files \Common Files\Adobe\OOBE
mac os: HD>library>application support>adobe>caps
mac os: USER>library>application support>adobe>OOB
if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
if you're using a dvd to install:
copy the disc contents to a desktop directory and install from that directory.
if you're using a mac:
1. Try to Create a new user account in Mac with Administrator Priviledges.
2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
5. Start the installation again.
if everything applicable above fails, check your installation logs:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

Cant install premiere and photoshop elements 10

I purchased the disc bundle for premiere elements/photoshop elements 10 and installed this software on my iMac utilizing the installer fix 1. When trying to install same disc on my MacBook with the same process I get an "installer failed to initialize" message. I have just upgraded the MacBook from iGB to 2Gb ram. Help???

Not on network and virus software not running.
Trial software downloaded successfully but install from both disc and downloaded versions failed on my Mac Book (2GHz Intel Core 2 Duo, 2 GB ram). Tried ‘install fixer” and changed date/time.
note: had successful install from disc on my iMac using the recommended ‘install fixer”.

I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

jessicar
Just user to user....based on past and current history, Adobe Tech Support is not going to help you with a technical issue which is preventing you from using your purchased serial number for Photoshop Elements. Version 12 is not the current version. And, the Adobe Tech Support is limited even for the current version which is 13. If this matter involves a purchased activated serial number trapped on a crashed computer while you are trying to install on a 3rd computer, then probably Adobe Chat Activation can be of assistance. If that is the case and you want to explore that possibility, then click on the following link
Contact Customer Care
Photoshop Elements
Adobe ID, Signing In
Adobe ID, Sign In, Account Help
Chat Panel
If the above link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Are you getting one of those "too many computers with your serial number" messages? Then the above should apply to your situation.
Before the above consider....
a. For Photoshop Elements technical issues please post your question in the Adobe Photoshop Elements Forum. Somehow your
question got posted in the Adobe Premiere Elements Forum.
b. Have you verified your Photoshop Elements serial number at the Adobe web site (http://www.adobe.com) - after signing in with your
Adobe ID and Password, type My Products in the Search field and follow the path to your product in My Products. Click on Adobe
Photoshop Elements 12 in your list to reveal the serial number.
c. Do the install with antivirus and firewall(s) disabled.
ATR

Transfer from Adobe Photoshop Elements 6 on Windows XP to Adobe Photoshop Elements 12 on the Mac.

I want to transfer from Adobe Photoshop Elements 6 on Windows XP to Adobe Photoshop Elements 12 on the Mac. My problem is I have lost my catalog and Windows XP. I need help.
I have installed the newest Mac version of Adobe Photoshop Elements 12 (PSE 12 Mac) and it seems to work fine but I have not been able to access my old (XP, PSE6) catalog file.
I am working on a MacBook Air running OSX version 10.9.2. I have been using Parallels Desktop 9 Switch-to-Mac-Edition™ to run Windows virtual machines. I had been working for over a year running Photoshop Elements 6 on Windows XP virtual machine. The XP operating system was updated to 2/28/14.
When I installed Windows 8, the Parallels program initially offered me a choice of virtual machines, Window XP or Windows 8. I could use the XP version to work with Photoshop Elements 6 as before and thought I could be leisurely about transferring my Photoshop operations to the Mac side.
However, without my knowingly doing anything to dispose of Windows XP, I have “lost” Windows XP. Perhaps it occurred when I updated to Windows 8.1. At any rate, now I have access only to Windows 8.1.
To compound the problem the Time Machine backup program for the Mac was not backing up the XP virtual machine files as I had thought. I have since corrected the settings but I do not have a copy of Windows XP nor of the Adobe Photoshop Elements catalog which I used in the past.
Moreover, I do not have a workable Windows XP disk; the only one I could find is from Dell and it does not load on my MacBook Air. I see Windows XP disks offered by Amazon for about $30 and have thought about buying a copy to help see if I could accomplish the transfer of the catalog file to my Mac. I would use XP only to accomplish this transfer.
I am not completely confident that reinstalling Windows XP would actually enable me to do the transfer and I can foresee potential big problems. Therefore, before taking that step I thought that I would check with you to see if there is a way to find the catalog file and perhaps to modify it so that I could work in the Mac Environment.
I have used Elements to improve and organize over a thousand travel and family photos taken with a pocket size digital camera. Being a nonprofessional, I have edited mainly by cropping and using Quick Fix but have many hours invested. Yes, I still have the originals and probably could have redone much of that work with the time I have invested in trying to find the missing XP and catalog.
I have found two large HDS files (Windows XP.hdd and Windows XP (2).hdd) that were created 7/15/12. I suspect they may be important but am not sure what they are. I read that HDS files are commonly Windows media digital rights management files, DRMs. HDS files may also be used by hierarchical data systems. Do the names suggest anything about Photoshop?
Can you help me find the catalog and transfer it for use with the Mac Adobe Photoshop Elements 12?

See this link:
http://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html

Installing the Adobe Photoshop Elements 10 program

Is only disc 1 required to install the Adobe Photoshop Elements 10 program? Because when promted to put the 2nd disc in & clicked continue it pops back that the program has successfully installed. I ask because I'm having issues saving a slide show, (WMV file). It gets to about 60% saved and stops??? I even tried installing a 2nd time

Install Premiere Elements, Photoshop Elements
For specific issues regarding functionality of the program, ask on the associated forum.
Mylenium

Can't print from my photoshop elements 10

I can't print to my Epson R3000 printer from the Photoshop Elements 10 I have installed on a Mac OS 1.7.5

Are you using Organizer
Create >> Photo Prints >> Print With Local Printer
If so try from Full Edit:
File >>Print
Then click the print button to open the OSX print dialog.

How can i re-install my adobe photoshop elements?

How can i re-install my adobe photoshop elements?
invalid serial number. I first installed in several years ago, but "something automatically updated it" I have the current serial number, and it isn't working! Please and thank you

Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
While you wait, you can try our community forums where experts are online 24/7.
You are now chatting with Bindiya. To ensure we stay connected throughout our interaction , please don't click on the 'x' in the chat window. Doing so will disconnect our chat session.
Bindiya: Hello! Welcome to Adobe Customer Service.
Nicole Ramirez: thank you for responding.....
Bindiya: Hi Nicole.
Bindiya: I understand that you are unable to activate Photoshop. I will be glad to help you with that.
Nicole Ramirez: ok~~~~
Nicole Ramirez: does my situation make sense?
Bindiya: Yes, please stay online while I check this for you.
Nicole Ramirez: ok..........
Bindiya: Thank you for staying online.
Nicole Ramirez: no problem........
Bindiya: May I have the serial number of your product?
Nicole Ramirez: REMOVED
Bindiya: Thank you for the serial number.
Nicole Ramirez:
Nicole Ramirez: hope to get a increase of a program before the years end. Funds are tight right now.
Bindiya: Please stay online for 2-3 minutes while I check this for you.
Nicole Ramirez: ok........ i am guessing, you are helping more than one guest/customer.
Bindiya: Thank you for your patience.
Bindiya: May I know the exact error you are getting?
Nicole Ramirez: invalid serial number. I know how to NOT use the hyphens and am using the correct numbers.
Nicole Ramirez: so the error is: invalid serial number
Nicole Ramirez: i get two options in the pop up window. I have a serial number for this product OR... I want to try adobe photoshop elements free for 30 days. I have had it i believe about 5 years now.
Bindiya: Nicole, I would like to inform you that Photoshop Elements 6 is an older version and we have not tested on Windows 7. Hence, it might be the reason you are getting invalid serial number.
Bindiya: It is compatible only on Intel Pentium 4, Pentium M, or Intel Centrino 1.3 GHz (or compatible) processor.
Bindiya: The current version is Photoshop Elements 12.0. You can able to upgrade from 6 to 12 at less price.
Nicole Ramirez: do you have a link?
Bindiya: Just to confirm, which link are you referring to?
Bindiya: If you still want to use Photoshop Elements 6, then I would suggest you to visit our forum link. I will provide you with the forum link.
Bindiya: Please click here to see the forum.
Nicole Ramirez: i already did that and they instructed me to come here.
Nicole Ramirez: several knew what i should do....
Nicole Ramirez: anyway, that is what the forum told me to do.
Bindiya: In this case, I would request you to post your query in forum and our expert will contact you back.
Bindiya: The price of upgrade version is US$79.99.
Nicole Ramirez: guess not with no job presently....

I Have a Macbook Pro that does not have a disk drive. How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased. I registered the S/N and I can't find the Free download anywhere only trials.

I Have a Macbook Pro that does not have a disk drive. How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased. I registered the S/N and I can't find the Free download anywhere only trials.

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I have a used iMac, HD wiped, OS 10.6.8 freshly installed w/Rosetta, Photoshop Elements won't start saying "could not complete because of missing or invalid personalization info." previous owner's name still there preventing initialing?

I have a used iMac, HD wiped clean, OS 10.6.8 freshly installed w/Rosetta, Photoshop Elements was installed but won't start saying "could not complete because of missing or invalid personalization info." is previous owner's name somehow still there preventing initialing? How do I remove and install my own? I don't understand as HD was completely wiped with no OS when I got it.

I think Adobe allows their software to be installed on 2 computers only. However, if say you buy another computer and wish to install PSE on the new computer ( effectively a 3rd computer as far as Adobe is concerned ) PSE needs to be properly uninstalled ie not simply by uninstalling using the operating system's uninstall process. It needs to be uninstalled using the Adobe uninstall process that is contained within the software.
You should then be given a prompt as to whether you will be reinstalling on the same computer or if you wish to remove altogether. If the latter, then all traces are removed and the software can be (re) installed on the new computer.
If, unknown to yourself, the software had been installed on 2 computers and although you or the previous may have wiped the hard drive clean, as far as Adobe is concerned the software is still ' registered / assigned ' to 2 computers.
If the previous owner bought a new computer and installed their PSE on it, wiped the hard drive clean without properly uninstalling/removing PSE thentherein probably lies the prblem.
As Allan Jones said, it 's probably worth your while to purchase your own copy.
Hope this helps.

Hello, i'm trying to email pictures from my photoshop elements 11 organizer and once i submit, i dont get the pics i n my inbox...

hello, i'm trying to email pictures from my photoshop elements 11 organizer, however once i submit for the pictures to send, the person is not receiving them? any guidance?
thanks,
Rob

Hi,
Which operating system are you running on?
In the organizer, go to the Edit menu and select Preferences -> Sharing. Which email client are you using - Adobe Email Client?
What type of file are you trying to send - JPG, raw?
What is the size of the file?
An alternative way to share files would be to use something like Dropbox. You can upload the file to a dropbox and then give the other person the link so they can download it.
Brian

Installing from disc photoshop elements 13

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