Installing hp printer 2460 in windows 7

I have a laptop ASUS n61j can't find communication in any port...
program installs until it's time to plug the printer... but it can't find it.
Same printer and cables work fine in another laptop.
help!
2012 writer

Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Windows 7 x64 can't read/install any printer drivers from Windows Server 2003 x64 (AMD64 folder and HP Deskjet 855c)

I read the thread Widows 7 printer
HP deskjet 855c driver about possible installation of HP855c drivers onto Windows 7 x64 from "Windows Server 2003 x64" CD but I didn't have enough luck to succeed with doing it on my laptop. That thread appears to be dead now
as it is marked "Answered", so I'm asking for help here. I have Toshiba Satellite P500 with Windows 7 Home Premium 64-bit (http://i55.tinypic.com/2zgth6v.jpg).
Let me tell you first that I don't have access to Windows Server 2003 x64 or XP Pro 64 CD's. However I did some research online, which eventually forced me to learn about the "file sharing". After extensive search I was able to get the copies
of AMD64 folders from Windows Server 2003 R2 Standard x64 with SP2 and
XP Pro 64. The reason that I went also after XP Pro was because I thought that the extra wording "R2 Standard x64 with SP2" in description of "Windows Server 2003" did not reflect the exact name provided by poster
Alan. I couldn't find just "Windows Server 2003 x64" (does it matter?).
Anyway, I followed first the drill with running "printui /s /t2" and disabling UAC, and then in both cases I was able to locate the
NTPRINT.INF file (http://oi51.tinypic.com/9qwvt2.jpg - this image is from XP Pro AMD64 folder) but each time when I
attempted to install the driver, I got the same message stating:
"The folder you specified doesn't contain a compatible software drive for your device. If the folder contains the driver, make sure it's designed to work with Windows for x64-based systems." (http://oi53.tinypic.com/27yveiw.jpg)
Why aren't there x64 drivers?
During several installation attempts I had the printer connected to or disconnected from my laptop. It didn't make any difference. I must add that for this purpose I had to use different cable than the original one designated only for the
Parallel port in my old desktop with Windows XP. My new laptop with Windows 7 x64 came only with 3 USB ports (plus 1 HDMI and 1 Serial). Because of that situation I bought in advance a new printer cable called “USB to 36-pin Parallel Port Adapter
Cable” (http://www.amazon.com/gp/product/B003A8I75E). I'm not sure, if it will work until I can install the printer.
Besides, nobody talked about this issue yet. I was also playing with the port choices in "Add printer" step; changing from default LPT1 to USB001 with the same negative results.
I don't know what I'm doing wrong. I was very hopeful after reading positive "case closed" notes there.
Can anyone help me here, maybe by making the necessary files available for download? I'm willing to pay for such assistance or make a donation, if necessary. Seriously. Judging by the large number of views of the original
thread, one could assume that there is a potential demand for such service. It would be more human to pay few bucks for a few driver files than $900 for the whole Windows Server 2003 x64 CD, no? Can Microsoft accomodate me/us, please? :)
Andrew*
P.S. I was advised to come for help here from
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/windows-7-x64-cant-readinstall-any-printer-drivers/4e7d06e1-33a5-4597-be70-4fdc087a63a7?msgId=9a045994-0d31-4d40-b17d-dba372393ee4

I have my HP 855c/driver working on Win 7 Ultimate x64. I used the 'printui /s' procedure and 4 files described above with some minor changes.
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message box up until I copied ntprint.inf, ntprint.cat, and sp2.cab from the temp folder.
I copied driver.cab from a Windows XP Pro disc. I also needed amd64\stdnames.gpd which was already in my Windows 7 c:\windows\system32\spool\drivers\x64\3 folder.
I created a folder with the 5 files (ntprint.inf, ntprint.cat, sp2.cab, driver.cab, and amd64\stdnames.gpd). This is my 'Have Disc' folder.
I followed the 'printui /s' instructions, first changing the permissions mentioned above and then installing the driver. Next I followed the instructions to add a printer from Control Panel 'Devices and Printers' - 'Add Printer', choosing to 'use an existing
driver' when installing the HP 855c.
I used a slightly different ntprint.inf, size 1570418. The readable contents of ntprint.inf is as follows. Notice the line 'CatalogFile=ntprint.cat' is not included. I tried using the 1570468 version of ntprint.inf; when I did I received an incompatibility
message (probably the same one mentioned above).
; NTPRINT.INF (for Windows Server 2003 family)
; List of supported printers, manufacturers
[Version]
Signature="$Windows NT$"
Provider=%MS%
; LayoutFile=layout.inf
ClassGUID={4D36E979-E325-11CE-BFC1-08002BE10318}
Class=Printer
DriverVer=10/01/2002,5.2.3790.4533
[ClassInstall32.NT]
AddReg=printer_class_addreg
[printer_class_addreg]
HKR,,,,%PrinterClassName%
HKR,,Icon,,"-4"
HKR,,Installer32,,"ntprint.dll,ClassInstall32"
HKR,,NoDisplayClass,,1
HKR,,EnumPropPages32,,"printui.dll,PrinterPropPageProvider"
Good luck

Trying to install Accurip printer driver on Windows 8 x64

Hi there,
I have a driver for an Epson printer 4880 that I am trying to install on Windows 8 x64. The driver works fine on Windows 8 x32 but will not work on x64.
When I select the printer it asks me to point it to the driver location, which I select the .inf file for it and it appears to install. However it takes me back to select the printer and continues to go in that continuous loop.
I have checked the %windir$\inf\setupapi.devl.og and it appears to quit at Driver package failed signature verification.
Could somebody provide some help as to how I could get this to work?
Thanks

Hi,
Which driver did you use? I checked Epson official site, found this type of printer had Windows x64 driver. Please download and install it for test.
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=94507&prodoid=63070982&infoType=Downloads&detected=yes&platform=OSF_W_8-64
Roger Lu
TechNet Community Support

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Hi,
Well, looks like you have to install drivers on the Windows 7 machine (if supported) but I how do we know your printer to find out ?.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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When installing a Brother printer, I had no issue since I could download the driver files, put them in a folder and then point Windows to that folder. Where can I get the driver files for this printer or what procedure should I use to install this printer?
Thanks,
This question was solved.
View Solution.

I will answer this question myself for the benefit of anyone who may find themselves in this position. Following some advice I found on the Internet. I did the following:
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I then went into the printer driver on the ports tab and added a new port with the network path for the printer. For example \\printer_server_name\printers\DESKJET-990C.
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I not sure if installing the printer locally caused Windows to populate the list with more HP drivers, but it seems as if it did because those drivers were not in the list before.

I am not able to print to my usb airport extreme attached printer from my windows aptop or window desktop

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Your post did not really provide any details on what you have done in the way of troubleshooting or printer software that you have installed, so we don't have much to go on here.
For starters though, you will not be able to print unless you have installed Bonjour Print Services for Windows v2.0.2 on the PC(s) and run the program.
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Windows Server 2008R2 running Remote Desktop Services reports printer process does not exist when installing PDF printer

Windows Server 2008R2 running Remote Desktop Services reports printer process does not exist when installing PDF printer, And when Installing network printers from the domain controller it reports it cannot connect to printer. I can ping all
network devices. I can connect to the internet.
On boot I get a netlogon 5719 error followed by service control manager errors 7023,7001 and a group policy error 1129.
Clients can connect to the remote application and RDP operates to connect to the server internally and externally.
The domain controller is another server 2008r2 box. I have scoured the internet but have not found any solutions that work yet.

Hi,
After referring to your post, it can be identified that the issue which you are facing is mostly due to some network issue in your environment. Please recheck your network connection issue between computer and domain controller.
Can you able to ping with IP address and also with fully qualified name of a domain controller in the users' and computers' domain. If it fails states that name resolution issue with computer and domain controller. Are you using MS DHCP Relay agent then there’s
available Hotfix for the particular Event ID. Please go through this KB 2459530 to fix the error event ID.
As per the net logon error 5719 which you are facing states that the client component of Netlogon was unable to locate a DC for the domain it was trying to perform an operation against. Below is one of the reason. If this is being logged on a DC and the event
refers to the DC's own domain, something might be preventing the client component of Netlogon from starting a network session (to itself or to another DC in the domain). The following event 7001 & 7023 states start & stop operation service. Please
go through beneath article for more details.
1. Event ID 5719 is logged when you start a computer
2. Netlogon 5719 and the Disappearing Domain [Controller]
3. Event ID 1129 — Microsoft-Windows-GroupPolicy
Hope it helps!
Regards.

Unable to install hp Color LaserJet 3600n network printer on new Windows 7 (64bit) PC.

Unable to install hp Color LaserJet 3600n network printer on new Windows 7 (64bit) PC. According to Microsoft Windows Compatibility Center website (http://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=HP%20Col...) this printer is compatible.
I have tried everythingto no avail. HP will not support and have, very little online resources addressing this particular issue. What should I do?

This may help: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c02538616&lang=en&cc=us
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Hi,
I'm trying to add additional printer drivers (32bit) on a 64bit server so that 64bit and 32bit clients can add printers from the print server. I have found several posts about this and none has helped me so far. I found one from GeorgeLawr that
I copied below:
I have found the best way to do this is:
Install the printer/driver for the type of device you are installing on the server, i.e. Xerox printer WCP7765 and driver for this printer (64-bit).
Share the printer out (optional).
Test print to make sure it works ok.
Then from a 32-bit client (must be logged into the client with an account that has admin rights on print server), browse the printer server shares, i.e. go to "Start\Run" and type \\printservername\ then go to "Printers and Faxes" right-click
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In the print queue window that opens up after you install the queue, go to "Printer\Properties\Sharing\Additional Drivers" and enable the "Intel Windows 2000 or XP" option (note, if you are doing this from a Windows 7/Vista client you might
have to click "Change Sharing Options" or something, before you can click "Additional Drivers" option).
And that's it. You should now be able to go to a different 32-bit client and add the printer and print no problem.
This one gets me closer to an answer; however, on step 5 once it asks for driver path, I direct it to the CD that has the driver and I get a message that states something similar to "this driver is not correct for this version of Windows"
It's like it's looking for 64bit drivers and the drivers on the CD are 32bit. The printer on the (64bit) server is already installed. I'm on the 32bit client.
Can somebody help me get this correct?
Thanks,
MC

Hi,
We can add drivers for client computers running 32-bit or 64-bit versions of Windows.
To add client printer drivers to the print server
==================================
1. Open Print Management.
2. In the left pane, click Print Servers, click the applicable print server, and then click Printers.
3. In the center pane, right-click the printer to which you want to add additional printer drivers, and then click Manage Sharing.
4. Click Additional Drivers. The Additional Drivers dialog box appears.
5. Select the check box of the processor architecture for which you want to add drivers.
For example, if the print server is running an x64-based edition of Windows, select the x86 check box to install 32-bit version printer drivers for client computers running 32-bit versions of Windows.
6. If the print server does not already have the appropriate printer drivers in its driver store, Windows prompts you for the location of the driver files. Download and extract the appropriate driver files, and then in the dialog box that appears, specify
the path to the .inf file of the driver.
Note: You might not be able to extract some printer drivers without installing them. If this is the case, log on to a client computer that uses the same processor architecture as the printer drivers that you want to add to the print server, and install those
printer drivers. Then use Print Management from the client computer to connect to the print server, and add the additional drivers from the Additional Drivers dialog box. Windows automatically uploads the drivers from the client computer to the print server.
For details:
Print driver installation on 32-bit versus 64-bit servers
http://blogs.technet.com/b/askperf/archive/2010/01/19/print-driver-installation-on-32-bit-versus-64-bit-servers.aspx
Hope this helps!
Best Regards
Elytis Cheng
Elytis Cheng
TechNet Community Support

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Aandi - I am going through the Windows Start button... Printers and Faxes, then right-clicking on the printer that I want as my default printer and selecting 'Set as Default Printer'. It remains the default printer until I restart my computer. Then the printer that the Acrobat installation set as the default comes back as the default.

Error Installing Print Driver on Windows 2008 Server R2

I am getting an error installing the Xerox Print driver on Windows 2008 R2. Here is the event viewer detail. Any ideas?
Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 06/24/2014 10:47:11 AM
Event ID: 215
Task Category: Installing a printer driver
Level: Error
Keywords: Printer Setup,Printer
User: SYSTEM
Computer: IHE-DEV8NEW-11V.Americas.mittalco.com
Description:
Installing printer driver Xerox ColorQube 9303 PS failed, error code 0x0, HRESULT 0x80070705. See the event user data for context information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
<EventID>215</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>19</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000220</Keywords>
<TimeCreated SystemTime="2014-06-24T15:47:11.407265800Z" />
<EventRecordID>82</EventRecordID>
<Correlation />
<Execution ProcessID="1124" ThreadID="3836" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>IHE-DEV8NEW-11V.Americas.mittalco.com</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<SetupInstallPrinterDriver xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
<Label>InternalInstallPrinterDriverFromPackage</Label>
<Message>pfnPSetupParseInfAndCommitFileQueue failed</Message>
<AdditionalInfo>-</AdditionalInfo>
<InfPath>-</InfPath>
<DriverName>Xerox ColorQube 9303 PS</DriverName>
<InstallSection>-</InstallSection>
<ProcessorArchitecture>Windows x64</ProcessorArchitecture>
<PackageAware>Not package aware</PackageAware>
<CoreDriverDependencies>-</CoreDriverDependencies>
<LastError>0x0</LastError>
<HResult>0x80070705</HResult>
</SetupInstallPrinterDriver>
</UserData>
</Event>
Ray Pietrzak

Hi Ray,
On current situation, please refer to the following KB and check if set
Point and Print Restrictions policy to Disabled. Then monitor the result.
Event ID's commonly associated with point and print
restrictions
In addition, I noticed that there was a thread which you created one year ago. It seems to be similar with
current issue. However, please have a look.
Windows
2008 Server
If I misunderstand, please don’t hesitate to let me know.
Hope this helps.
Best regards,
Justin Gu

Printer Status in the Device Printer screen shows "Status: Device app install incomplete. Go to Windows Store for details."

Tried to Print from Outlook, got printer error couldn't print, so went to Device and Printers screen, selected printer and it shows that the Status "Status: Device app install incomplete. Go to Windows Store for details."
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Anyone know what MS is trying to say?

Hi luke, I tried your script. However, it seems that once in a while srvnet crashes during the restart. Can you help me on this? Chris
Hi Chris
Not sure why that would be but - you could add some error-checking logic to the script to test whether srvnet has successfully started, and then if it hasn't - attempt to restart it again. I haven't tested this code because I haven't had that issue, but something
along the lines of:
@echo off
set logfile="%TMP%\srvlog.txt"
if exist %logfile% goto begin
echo [%date:~4,10% %time%] logfile created>%logfile%
:begin
echo -->>%logfile%
echo [%date:~4,10% %time%] srvnet check triggered>>%logfile%
openfiles /Query 2>NUL | FIND /C "INFO: No shared open files found" >NUL
if errorlevel 1 goto yes_opens
echo [%date:~4,10% %time%] no open files, proceeding to check for srvnet driver block>>%logfile%
powercfg -requests | find /C "[DRIVER] \FileSystem\srvnet" >NUL
if errorlevel 1 goto no_srvnet_block
echo [%date:~4,10% %time%] **block detected, restarting srv**>>%logfile%
net stop /y srv >NUL 2>NUL
ping -n 5 -w 1000 127.0.0.1>NUL
sc query srv | find "RUNNING" >NUL 2>&1
if errorlevel 1 goto SrvNotRunning
goto :eof
:SrvNotRunning
echo [%date:~4,10% %time%] **srv did not autostart, attempting manual start**>>%logfile%
set cnt=0
:wait1
if %cnt% GEQ 5 goto SrvCantStart
set /A cnt+=1
echo [%date:~4,10% %time%] **waiting for SRV service to start [%cnt%]**>>%logfile%
sc start srv >NUL 2>&1
ping -n 2 -w 1000 127.0.0.1>NUL
sc query srv | find "RUNNING" >NUL 2>&1
if errorlevel 1 goto wait1
echo [%date:~4,10% %time%] **SRV service is now running**>>%logfile%
goto :eof
:SrvCantStart
echo [%date:~4,10% %time%] **Tried 5 times to start SRV but failed**>>%logfile%
goto :eof
:yes_opens
echo [%date:~4,10% %time%] open files detected, not restarting srv>>%logfile%
goto :eof
:no_srvnet_block
echo [%date:~4,10% %time%] no srvnet block detected, not restarting srv>>%logfile%
goto :eof
Let me know if that works better for you!

After Installing Acrobat X Standard, Cannot print from another Windows Program

I am having a strange problem. Once I installed Acrobat X Standard, another Windows based program stopped printing. It now comes up with a usp10.dll error, but most of the time it just crashes the program. Tried reinstalling the program and no luck. The error points at a Helvetica Font being the culprit that was installed with Acrobat. I am not sure how to clear this up.
Thanks

I have not removed it. One of the things I did try was going into the Registry and to FontSubstitutions and change the Helv to Helv,186 or something like that.

Trying to re-install A530 printer on windows 8.1.

trying to re-install A530 printer on new computer with windows 8.1. Installed the software & driver from the HP website but when I open the download it says I need a driver from the HP website, which leads me back to what I did download.

Hi,
Looks like it's an old printer. Please check the following site:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03168175
1. If it's in the list, use the instructions in there to install driver,
2. If it is NOT in the list, please consider to buy a new printer.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Installing hp printer 2460 in windows 7

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