Installing HP Printer software on MBP linked to a Time Capsule

Hi. I have installed the latest mac compatible HP software onto our MacBook Pro ("MBP") but could not complete the installation sequence as the software could not find the device (the printer). The MBP has two available wireless networks - the router ('Livebox' - we are in France) and our local network (the MBP, our old iMac and the Time Capsule with the HP2610 printer attached). We have read that the Time Capsule can act as the printer server and have been using it to print successfully. However the scanner and other features have not been working, hence the attempt at the re-install. The IP address for the Time Capsule / Airport is not accepted by the HP software. Any ideas? Thanks in advance.

Resolved. We had connected the printer via a USB not an ethernet cable. Beginner's mistake. HP helpdesk again v good. Mac is 802.11g compatible which is what HP run. Au revoir ....

Similar Messages

  • Since I installed a printer software Satellite L300 has stopped working

    Hello there!
    I'm new here so not really sure if I'm posting in the right place. Mods, please feel free to move to the relevant section, thank you.
    OK I have a Toshiba Satellite L300 Laptop and ever since I installed a printer software on Wednesday night, my laptop has suddenly stopped working!
    Ever since Thursday night, I have been trying to get it working but I'm faced with this message:
    when i load it up it goes to Windows error recovery:
    'windows has failed to start.a recent hardware or software change might be the cause
    if windows files have been damaged or configured incorrectly,startup repair can help diagnose and fix the problem.if power was interrupted during startup,choose start windows normally'
    then it gives two options: Launch startup repair (recomended)
    start windows normally
    ==========
    -so i click launch startup repair (reccomended)
    -then a scren loads up called 'system recovery options'.. it says: select an operating system to repair and click next.only windows vista operating systems are listed and can be repaired
    if you do not see your operating system listed, click load drivers to load drivers for your hard disks'.....
    but nothing comes up so i click load drivers and it just gives me loads of random folders...and i haven't a clue which ones to load
    ========
    5 years ago Report Abuse
    Additional Details
    so i just click 'next'
    ========
    then i have 5 options:
    -startup repair
    -system restore
    -windows complete pc restore
    -windows memory diagnostic tool
    -command prompt
    ==========
    startup repair says it cannot manually fix any problems
    -system restore just says your computer is in a limited state and performing this action cannot be changed...but there is no option to do so
    -windows comple pc restore says i need to insert a backup disk which I dont have
    windows memory diagnostics tool says that windows is preventing this
    ============
    but on the system resotre it tells me to type something like: rstrui.exe /OFFLINE:C:\Windows
    but i don't know where...i typed it in the command prompt but don't understand how to use it
    =========
    i also tried to click start windows normally but it won't work

    If the problem is installed software, start notebook in safe mode and try to start system restore from there.
    Please let me know which options are available. Can you roll back OS few days back?
    Are some restore points listed there?

  • When I plug in my IPOD Nano into a USB port, the computer recognizes it as a printer.  It then attempts to install the printer software, which is already installed.  The only way to fix it is to unplug the printer.  Any thoughts?

    When I plug in my IPOD Nano into a USB port, the computer recognizes it as a printer.  It then attempts to install the printer software, which is already installed.  The only way to fix it is to unplug the printer.  Any thoughts?

    Turn the printer off.

  • I printed a 'preview' document and now it continues to print a never ending set of copies.  I have re-installed the printer software, but it still continues to print more copies.  What do I need to do to stop the document printing?

    I printed a 'preview' document and now it continues to print a never ending set of copies.  I have re-installed the printer software, but it still continues to print more copies.  What do I need to do to stop the document printing?

    Try resetting the printing system.
    1. Open System Preferences > Print & Fax
    2. Move your mouse over the Printers list
    3. Hold down the Control button and click the mouse
    4. Click the "Reset printing system ..." popup
    5. Restart your Mac
    This will remove your print queues but not your printer drivers. So you will only need to add your printer queues again.

  • Installing HP Printer software update 3.0 has broken the scanner on my HP PSC 1355 printer.

    Installing HP Printer software update 3.0 has broken the scanner on my HP PSC 1355 printer.
    After the update, the printer prints correctly, but scanning from the Print and Scan, Preview or Image Capture fails with "Waiting for scanner" followed be "Failed to open a session on the device." Followed by the device disappears form ImageCapture.
    I've tried restarting to the computer and printer and plugging it into another USB port - the results are the same. Printer utility hangs too.
    Solutions?

    did you try this:
    Place the item that you want to scan on the scanner glass, or load it into the Automatic Document Feeder (ADF) if your printer has one.
    In the Applications folder or from the Dock, click Preview.
    From the Preview File menu, select Import from Scanner.
    Select your printer from the list. The details of the scan display.
    If a 'Software for this device is not installed' message displays after you select your printer, click Install, and then follow the instructions to complete the installation.
    Click Show Details to view scan settings and options.
    NOTE: Make sure that you select either the Flatbed mode or theDocument Feeder mode, depending on your printer and how you plan to scan. 
    Change any settings as necessary, and then click Scan.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967522&cc=us&dlc=en&lc=en &os=4159&product=306898&sw_lang=#N1056

  • How to connect a printer to a wireless connection using airport/time capsule

    How do you connect a Cannon MP620 printer to the wireless network with my time capsule/airport?  It was set up before but I've had to redo all the settings with a new Time Capsule and now the printer isn't working.  Can't remember how I set it up before.  Didn't seem that hard back then.
    Thanks!

    So you plugedd the printer into the time capsule usb right?
    You need to re-add the printer in the system preferences one more time because the location has moved.

  • OSX 10.5.4 printing to HP Deskjet via USB on Time Capsule

    Mac has a problem printing to a Deskjet 6122 connected USB to a Time Capsule. The Time Capsule is set up as a LAN wireless access point to the ISP.
    Wireless clients are:
    1. Macbook with Leopard OSX V10.5.4. All OSX updates were applied Dec 5, 2008 in the shop when the Mac got a new HDD and the Leopard upgrade.
    2. A Windows Vista box (Time Capsule runs 802.11g because of the wireless adapter in this box).
    Printers on the LAN are:
    1. HP Deskjet 6122 connected to the USB port on the Time Capsule, and
    2. HP Laserjet 1022NW connected Ethernet to the Time Capsule.
    Printer sharing is OFF for both printers/clients
    Addition of both printers to the Mac was normal. +*But when printing multiple page documents to the Deskjet 6122, the Mac only prints one page*+ (the last one) without error message of any kind. The Mac’s driver version for this printer is 3.3.3. I deleted the printer from the Mac and re-added it – same problem. I followed the procedure in “Printer Troubleshooting for Airport Base Stations and Time Capsule” – same problem.
    The Mac prints all pages of multiple page documents to the Laserjet 1022. The Windows box prints all pages of multiple page documents to both printers.
    Any ideas?

    Thanks Greg.
    I don't want to hijack RetP3Pilot's thread, but I may be having a similar issue.
    I've recently been experiencing a "connection failure" error when trying to print to my HP Deskjet 950 connected to a Time Capsule via Bonjour. I tried your suggestion of using the latest Gutenprint driver and adding the printer via IP Address. It appears to connect but anything I send to it stalls at 24% and there is no visible activity going on with the printer. ANy suggestions are welcome.
    Again, sorry to hijack the thread. Let me know if you'd rather I start a new one.

  • Can I print wirelessly using my iPhone to a printer that I have connected to a time capsule?

    I have a printer connected via USB port on the time capsule, and I have the printer shared throughout the network. The printer is not an ePrint model. Since the printer is in my network, can I use my iphone or ipad to print documents?

    If you have a Mac running on the network, try Printopia.
    There is a free trial, so you will know if will work before you buy. There are other apps that can do this as well, but I cannot offer a specific recommendation.
    Printopia - Ecamm Network

  • 2 MBP's and 2 Time Capsules

    I have 2 MBP's and 2 Time Capsules with a single internet connection.  My intent is to have one MBP back up to one Time Capsule and the second to the second Time Capsule.  I tried to set it up in this way with no success by running a second Cat 5 cable from one TC to the other and then tried to connect the MBP's separately.  Any suggestions on how I should configure this?  My research has led to a "Bridge Mode" but this process is not completely clear.  I am only moderately ignorant of computing technology but should be able to handle this.  Thanks!

    It sounds like your TC1 is running as the main router for the network.
    Although I am not sure of the ISP it will be very simple to check.
    In the airport utility on the computer.. click on your TC1.. you will see a half-summary page. (Full summary page.. hold down option key and double click the icon). You will see the WAN and LAN IP addresses are different if it is routing. I am guessing you are routing so the WAN IP will be public IP.
    You are fine running ethernet to the second TC.. normally we recommend people plug WAN facing upstream.. ie TC2 WAN plugged to TC1 LAN port.
    It is not an issue for this particular configuration though. You can use LAN to LAN.
    This second TC should be in bridge mode. And from there it will depend on how you want to setup wireless what setup you will use.
    If you are planning to use roaming.. then Bob has excellent instructions in a thread he just did.
    apple time capsule setting up a roaming network with fios
    The fact the main router is FIOS is irrelevant.. it is how to get the Airport utility to set things up correctly.
    I have to admit I go for first principles manual approach... Control is better..
    The second TC should appear in the airport utility.. complete the setup wizard.. you have no choice but to do that. If it fails to configure as Bob has shown.. simply click the edit button.
    Go to the Network tab and select bridge.
    Go to the Internet tab and just make sure it shows dhcp.
    Lastly wireless.. you decide.. if you do roaming.. then simply set the same name and same security as TC1.
    You will be creating a wireless network.
    I do strongly suggest simple names.. no spaces and pure alphanumeric .. it helps.
    Then click update from whichever page you are on and complete the setup.
    On your Macs.. setup TM to whichever TC you want.
    We strongly recommend using ethernet at least for the first backup.
    Also consider doing the occasional backup at least to the other TC even if you don't always use both.. You can easily use two targets now in TM. It will simply use one then the other in round robin.

  • Can I link up one time capsule with two airport express, Can I link up one time capsule with two airport express

    Hi, I would like to know whether I can link up one time capsule with two airport express. The result why is that I would like to put one time capsule at first floor, two airport express at 2nd floor and 3rd floor. All these three share one network. Please advise. Thanks.

    There are several ways to conenct them. We need to know what it is you want to accomplish first. Do you want better Wi-Fi coverage on the second and third floors or do you want to stream music to the xpresses?

  • I am about to purchase an iPad.  I have a Time Capsule.  Are the two compatable?  For example, when I bring the iPad home will it automatically link to my Time Capsule so everything I have on the capsule will be downloaded to the iPad?

    I am about to purchase an iPad.  I have a Time Capsule.  Are the two compatable?  For example, when I bring the iPad home will it automatically link to my Time Capsule so everything I have on the capsule will be downloaded to the iPad?

    sherrycarlin wrote:
    ... will it automatically link to my Time Capsule so everything I have on the capsule will be downloaded to the iPad?
    This is not how it works...
    Suggest you spend a little bit of time here to be able to fully appreciate your iPad...
    http://www.apple.com/support/ipad/essentials/
    http://www.apple.com/support/ipad/apps/
    From here  >  http://www.apple.com/support/ipad/
    More info here  >   iPad User Guide iOS 6

  • What will happen if i install this printer software update

    RE: HP software update 2.11
    i have an hp printer (of wich i am getting a replacement when i can)
    i used to have a pc and the software was a nightmare it always wanted to update
    and i dont trust or like hp software
    will this update install an hp software program
    i like the mac printer software i use it to scan and print just fine without the hp software
    maybe a wierd question .. i might be a little scard from to much windows exposer haha

    I don't blame you for your concern, but what will happen is probably nothing. No apps are installed, just new or updated drivers.
    If you click the link associated with that update you will see a comprehensive list of all the updated HP drivers. The update probably delivers drivers for newer HP printers, leaving the older ones unaffected. If your existing printer is working you can just ignore the update.
    I'm still using a LaserJet that I bought in 1993; the update didn't change anything.
    If you are in the market for a new printer I recommend researching other manufacturers.

  • I have a macbook pro and aphotosmartD110 wireless printer.  I was told that if I install the printer software on my computer, it will no longer print wirelessly.  Is that true and how do I scan wirelessly without loading in the software?

    I have a macbook pro and a photosmart D110 printer.  I was told that if I load the software for the printer onto my mac that it will no longer print wierlessly.  Is that true and how can I scan wirelessly without loading the software? Also, can I just connect my mac to the printer with a cable and scan or do I need that software loaded onto the mac?  Thanks for all help!

    If you are running Lion then all drivers are distributed through Software Update. You do not need to install anything, other than to install the printer in System Preferences > Print & Scan. If you already added the printer while it was connected using USB, you might want to delete it and set it up again wirelessly to avoid confusion. Or, give them two distinct names e.g. "Photosmart D110 (USB)" and "Photosmart D110 (wireless)".
    All scanning functions are now performed using Preview, but you can also access the scanner through the same Print & Scan preference pane, or with Image Capture.
    This HP document may help explain how driver software is distributed now:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03079365&cc=us&dlc=en&lc=en &product=4144493&tmp_track_link=ot_search#N108

  • How can I re-install my printer software without the CD? (I lost it)

    I have a Canon MG3100 series printer. I have moved 2x in the last year, so I have misplaced the installation software. The printer software is installed on my computer, but I did it wrong, where I have to use a USB cable, but I want to do wireless. I read the forum that said I need to uninstall the software and then reinstall it with the CD, choosing the wireless option, but I can't find my CD! Is there any way to fix this problem?? I don't use a desk for my computer, so using a USB is quite aggravating. Please help!

    Hi Kabola123!
    To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product.
    If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.
    Thanks!

  • Cannot install usb print software on mac for EA4500 usb printing

    When I try to install the USB software "CiscoVUSB" on MacBookPro running OSX10.7.4 I receive the following error: 
    "The following installation step failed: run postinstall script for Cisco VUSB Installer. Contact the software manufacturer for assistance."
    Spent over an hour with support last night w/o any help and issue was escalated. Waiting to hear back from them w/in 24-48 hours but thought I'd try my hand here to see if anyone has had similar issue/solution.
    Thanks in advance, RC

    none. but on a different thread, a user seemed to have had it working with 10.7.3 (OS X Lion). check out this thread: X 10.8 Mountain Lion breaks Cisco VUSB.
    i was actually betting on getting some info from tech support since they'll be getting in touch with you. do share if they get it fixed!

Maybe you are looking for

  • MouseListener for mousedown function in sub-menu buttons

    Hello people, sorry to ask this as i am quite new to using AS in flash, im using AS2. Basically i have a menu which appears on a mouseover on a button, on this menu i have some buttons. These buttons need to have the function that when the user click

  • Privacy Settings and Outlook 2013 shared mailbox

    We just switched to Outlook 2013.  There is one vendor who had been sending emails with the sensitivy setting set to "Private" to a shared mailbox.  It worked fine until the switch to Outlook.  She may also be setting some permssions, but I could not

  • SAGUI Internal Session ID

    Hello, I need to find a unique identifier for a logon from another on sapgui session level.. i tried function modules or took a glance at the C system functions i couldn't find any.. The requirement is , abap program should contact to active sapgui,

  • Air 3.2/3.3 with iOS 5.1.1 & 6.0 SDK Beta on iOS 6 Beta cannot render anything at all

    Hi there, I've just tried to run an air app on iOS 6 but all the vistual elements doesn't render properly, e.g. the tab view cannot render tab icons/tab bar, the action bar cannot render anything at all plus all other components... Please let me know

  • Issues with cs2

    why is photoshop cs2 not being allowed to update.  errodr message reads  adobe updater could  not be starated. nplease reinstall applications and components