Installing HP Solution Center for HP Photosmart Plus B209a in Windows 7

HP Photosmart Plus B209a
Having trouble reinstlling full software for this printer. PS_AIO_06_B209a-m_USW_Full_Win_WW_140_175-4
When I click on "Install" in a few seconds I get an error message that says, "the system sannot find the file specified" which is
"C:\Users\username\AppData\Local\temp\7zS2780\Setup\...\Setup\hpzpnp40.exe
I have the original CD as well as downloaded up to date copies of the software.

Hi,
Please try these steps
From Original installation CD:
1. Insert CD into drive, and then cancel the installer
2. Open My Computer, and then right click on the CD drive and chose open
3. Open folder Util
4. Open folder CCC
5. Run the uninstall_L4 (exe or Bat)
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
9. Download the full feature software and drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-71739-4&cc=us&dlc=en&lc=en&...
10. Run the download to reinstall the printer
If software was downloaded and extracted to your system:
1. Type %temp% in the run field
2. Look for, and open the folder starting with 7z (Example: 7zS2356)
3. Open folder Util
4. Open folder CCC
5. Run the uninstall_L4 (exe or Bat)
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
9. Run the download to reinstall the printer
Hope this helps
Although I am an HP employee, I am speaking for myself and not for HP.
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Installing HP Solution Center for HP Photosmart C6380 in Windows 7

Installing HP Solution Center for HP Photosmart C6380 in Windows 7
After this scanner/printer has loaded down the Driver - Product Installation Service the next step of downloading software is interrupted by the notice/instruction "The system cannot find the file specified" identified as
C:\Users\Owner\Appdata\Local\Temp\7zS2780\Setup\.\Setup\blocksysuserins...
Then the Driver - Product Installation Service is once again downloaded and when that issue is successfully completed, then, once again, the next download is interrupted by
the notice/instruction "The system cannot find the file specified" identified as
C:\Users\Owner\Appdata\Local\Temp\7zS2780\Setup\.\Setup\blocksysuserins...
and the process continues in an infinite loop.
That means that my HP Photosmart C6380 in Windows 7 will be useless during an infinite time.

Hi,
Follow the steps below and check if that resolve the issue:
1. Open Mcafee software, from the Virus and Spyware Protection section click on Schedule and run scans. Click on Real time scanning and then on Turn Off. select till I restart the PC and confirm by clicking the Turn Off button.
Now try reinstalling the HP Software and check if the installation goes as expected.
If the issue persists continue following the next steps below:
2. Open the run dialog by clicking both the Windows key and the R key on your keyboard. Type %windir% and click on OK.
3. Type hpoins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpoins1.old)
4. Type hpwins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpwins1.old)
5. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /UNREGISTER into the Run dialog and click on OK.
6. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /REGSERVER into the Run dialog and click on OK.
7. Run the installation file and check for any difference.
Regards,
Shlomi
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Fatal error during installing HP Solution Center for Deskjet F2180

Hi everyone!
During installation of HP Solution Center for Deskjet F2180 it says "fatal error" - couldn´t write the key to " \SOFTWARE" plus "MSI.GPBaseService2" error.
I tried many times to completely uninstall all this software and delete keys in regedit and reinstall it. I also respected the order: firstly install, after that connect printer. HP Digital Imagiing Monitor is working right but iťs insufficient for me. Maybe there will be some problem with permissions in Windows, who knows. I have just installed Windows 7 Professional 32-bit.
Could you help me to solve it, please? Each response pleases!
This question was solved.
View Solution.

Welcome to the forums @MuzikizuM
I read your post about the installation error you are seeing for our Deskjet F2180. I would suggest trying out the steps in the guide below. Hopefully this will allow you to install the printer successfully!
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
Let me know the results
Have a great day!
R a i n b o w 7000I work on behalf of HP
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How Do I Share a Photosmart Plus B209a Between Windows 7 and Windows 8 Computers?

I have a Photosmart Plus B209a I have been using with a pair of Windows 7 laptops. I use the HP Solution Center (blue icon) to interface with it.
I recently bought an HP Windows 8.1 laptop. The Solution Center doesn't work on it. The HP printer support site says I need to uninstall the Windows 7 Solution Center (blue icon) and replace it with the Windows 8 (gray icon) version.
Will this make my printer only work with the Windows 8.1 machine? I want to print and scan from all of my computers without having to uninstall/reinstall version 7/version 8.1 Support Centers.
This is a joint Windows 7 / Windows 8.1 question. I can't see a way to select two operating systems.
This question was solved.
View Solution.

Hi,
You don't need to reinstall any software on the existing machine(s). You only need to install software and drivers for NEW machine(s) or any old machine after upgrading from Windows 7 to Windows 8.1 for THAT machine.
Regards.
BH
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2 Attemps to install HP Solution Center for printer on HP Pavilion failed. ScreenShots

I had to do a factory recovery recently. I can print with the HP C7280 without problem from programs. I have had this printer and Solution Center working on this pc prior to the factory recovery and another pc before that. I have tried now to install my HP Printer All in One Printer Solution Center now twice with fails. I hope the screenshots help.
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I ALWAYS KUDO AND MARKED SOLVED. IT'S THE RIGHT THING TO DO ... doncha know. ":-D
Look to the left and click on the STAR for a KUDO
Look to the right and see OPTIONS to mark ACCEPT AS SOLUTION. Thanks!

Hi @lacarottess,
Welcome to the HP Forums!
I noticed that you are looking for the HP Solution Center software for your HP Deskjet F2290 and HP Scanjet 2300c. I am happy to look for this for you!
For your HP Deskjet F2290 printer: the HP Solution Center is found in the full feature software and drivers found at this website, HP Deskjet F2200/F2224 All-in-One Printer series Full Feature Software and Driver, or you can use the HP Printer Install Wizard for Windows (recommended).
For your HP Scanjet 2300c: I am sorry, but to get your issue more exposure I would suggest posting it, in the commercial forums since this is a commercial product. You can do this at HP Enterprise Business Community.
Hope this helps!
RnRMusicMan
I work on behalf of HP
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2 Attemps to install HP Solution Center for printer on HP Pavilion failed. ScreenShots

I had to do a factory recovery recently. I can print with the HP C7280 without problem from programs. I have had this printer and Solution Center working on this pc prior to the factory recovery and another pc before that. I have tried now to install my HP Printer All in One Printer Solution Center now twice with fails. I hope the screenshots help.
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I ALWAYS KUDO AND MARKED SOLVED. IT'S THE RIGHT THING TO DO ... doncha know. ":-D
Look to the left and click on the STAR for a KUDO
Look to the right and see OPTIONS to mark ACCEPT AS SOLUTION. Thanks!

Hi,
Please download the following software and drivers, save on your computer (remember where) and double click the downloaded file to install:
http://ftp.hp.com/pub/softlib/software12/COL31995/mp-109977-2/OJ_AIO_J6400_Full_Win_WW_140_408-4.exe
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

HP Solution Center for Office Jet Pro K5400 on Windows 7 Home Premium 64

When I was running Windows XP I had HP Solution Center that would allow me to view approximate ink usage and balance of ink in cartridges. Is there an HP Solution Center I can run on Windows 7 that will allow me to view approximate ink usage or balance of ink in cartridges?
This question was solved.
View Solution.

Hi Rubber_Tree,
I see by your post that you would like to know if there is a HP Solution Software which you can run on Windows 7.
I can help you with this issue.
The Windows 7 drivers are preinstalled Windows drivers. Unfortunately there isn't a Full Software driver to download.
I have provided a download the for the HP Toolbox that will work with Windows 7, which provides status and maintenance information about the printer. HP Toolbox. You may check it out.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

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When i first tried to install the full software from HP, the installantion hung an i had to abort. Since then, i keep getting a runtime error:
Program: C:\Users\(my username)\AppData\Local\Temp\7zS0615\Setup.exe
This application has requested the runtime to terminate it in an unusual way.
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This question was solved.
View Solution.

Hello,
Try the below steps to uninstall the existing printer entries and software.
//Note: Make sure the printer is not connected to the PC through USB.
press Win key + R to open up an RUN window.
in RUN window, type in %temp%
a Temp window would open, and you'd see a list of folder name begining with 7z...
Open the one, that has the printer name in it, and locate for the folder name UTIL > CCC ,
then locate for Uninstall L3.bat and double click on it to run it.
After the uninstallation is completed, Restart the PC.
Now run the HP Printer Install Wizard to install the printer s/w.
Regards,
Jabzi
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I have an HP Photosmart C4680 and I´m truing to install the Solution Center program but I can´t

I found this very helpful forum and I found a link to download the HP Solution Center for HP Photosmart C4680.
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Hi,
Please run and follow the HP PRinter Install Wizard tool below to automatically locate the correct driver for your system and check for any difference while installing the software:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-115766-2&cc=us&dlc=en&lc=en...
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

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Hi mary1929,
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I hope this helps. If this does resolve the issue please let me know, if you have any additional questions, don't hesitate to ask.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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I have changed laptop, and can't find the disc, with the software for the printer.
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Hi, here is the link for the driver.
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I am not a HP employee.

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I would like to help you with your installation problem. When you say it fails on step 6, does it give you an error message? What is the step 6 that it is failing on?
If you could please send me a screen shot of the failing point.
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I worked on behalf of HP.

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Geo,
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Random Thoughts..
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You might try taking the computer to a friend's house -- if the issue is not within your computer's network setup, then the Upgrade may have "upset" the relationship between the computer and your home network.
Click the Kudos Thumbs-Up to say Thank You for the help." .
Although I strive to reflect HP's best practices, I do not work for HP.
Kind Regards,
Dragon-Fur

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Hi
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Hi,
Please download the following software and drivers, save on your computer (remember where) and double click the downloaded file to install:
http://ftp.hp.com/pub/softlib/software12/COL31995/mp-109977-2/OJ_AIO_J6400_Full_Win_WW_140_408-4.exe
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Installing HP Solution Center for HP Photosmart Plus B209a in Windows 7

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