Installing I cant get the code from entering the redemption code on lightroom, just bought it

Its not a tech issue other than I cant get the serial number from your site adobe.com/go/getserial, I just bought this today at Office Depot they were moving their store and it was like everything else discounted.

Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

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