Installing Illustrator Creative Cloud

If I get the new Illustrator Creative Cloud will I still be able to open all the Illustraior files I've been making over the last several years, and work on them? Is there the same compatibility I got when I ever upgraded in the past?

You are welcome, Frank.
I presume we are still talking CS3.
But in any case, you may try the list, and hope for one of the easy ones at the top (5) seems irrelevant in this case).
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Similar Messages

  • How do I do a fresh install of Creative Cloud?

    Hello all,
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    Also, programs like InDesign and Illustrator, although they are installed, App Manager says they're not; their Uninstall Alias' in the app folder says the link is broken/missing.
    I would like to just do a fresh install of all my Creative Cloud stuff, since it sounds like something went horrible awry during install.
    Any help would be greatly appreciated.
    Thanks in advance.
    Jake
    :::SYSTEM SPECS:::
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    10.7.5
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    I am having a similar problem (on a Mac) of Application Manager not detecting the currently installed Dreamweaver CS6 and Creative Cloud Connection apps. I also noticed that with my current installation of Dreamweaver, there are certain features (e.g. Extension manager) which say "Unavailable. please reinstall Dreamweaver":
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    I deactivated Dreamweaver then attempted to uninstal it, but the Uninstaller alias found in Applications > Dreamweaver folder is broken.
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    I downloaded the Adobe Cleaner Tool and selected "Clean All", but this did not remove the installed files. Now the cleaner tool doesn't even detect a session to delete.
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  • I have installed Illustrator thru Cloud and then un-install the Illustrator. How can I re-install it

    I have installed Illustrator thru Cloud and then un-install the Illustrator. How can I re-install I?

    Quit the Creative Cloud application and relaunch it again. When the CC app gets launched it scans through the installed applications and updates it's "Apps" tab accordingly. After this you can install Illustrator from the APPS tab.
    ~Raghuveer

  • Error in Installing From Creative Cloud

    installing from Creative Cloud I get this errors
    Exit Code: 7
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    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 0 error(s), 3 warning(s)
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    Please uninstall these products, restart your computer and then run this installer again.
    WARNING: DW020: NOTE: Cannot set action to the payload {72CC24A1-A3A8-49CE-B1FF-0045356483B2} Adobe Edge Animate Preview 1.0.0.0 as conflicting payload is installed.
    WARNING: DW020: {72CC24A1-A3A8-49CE-B1FF-0045356483B2} Adobe Edge Animate Preview 1.0.0.0 conflicts with: {11AC2863-B8A3-4EB0-9947-BF40D0513BEA} Adobe Edge Preview 1 1.0.0.0
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    I too am getting this same error when I attempt to install Adobe Edge Animate from the Creative Cloud. I am running Mac OS X (10.8.2) and all of my software is current and up-to-date. I have followed the instructions provided in the error above which says to uninstall the previous Edge Preview and restart the machine. Edge has been removed from my machine (and I can find no traces of it) and I have restarted and I am still receiving this error.
    George Goeschel
    [email protected]

  • I am having trouble installing Adobe Creative Cloud on my windows 7 laptop

    I am having trouble installing Adobe Creative Cloud on my Windows 7 laptop; i keep getting an error message
    this is what I get
    -- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------  ERROR: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroStan.msi  ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroStan.msi  ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603

    http://helpx.adobe.com/creative-suite/kb/error-1603-fatal-error-occurred-1.html
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    Mylenium

  • Can I install the creative cloud on multiple machines but not use it or pay until activate it

    I would like to install the Creative Cloud software on several machines now but not use it or pay for it on all the machines until the person using that machines needs it then they can pay to activate it.  Is it okay to have the software installed on lots of machines but not activated?

    Hi There,
    If the software is installed on the machine and it is not activated, you would not be able to use it once the trial is expired after 30 days.
    Whenever, you wish to use it, you can buy it and can start using it.
    Thanks,
    Atul Saini

  • How many computers can I install my Creative Cloud apps on? May 5, 2012 5:57 AM -- Cloud Busted!!!!

    Ok so i was just about to sign up for the cloud... having big problems with the Application Manager not being able to connect to the Interent (???) and re-directed to Customer Service. S aw this question about how many machines one can install on... blown away by Adobe's answer... 2!!!
    2?  Two? Deux???  Are you guys for real?  This is 2013... we have many more than 2 devices... the subscription should be for me, not my machines.
    I suppose i do notunderstand the meaning of a Cloud based Solution.  Is it me or is Adobe out to lunch on this one?  And b4 the Adobe ppl respond telling me to 'review the licensing agreement' like it the original (locked) post... perhaps it is you, Adobe people, who should review your licensing agreement!!!  I see no reason to pay Adobe for a Cloud Solution now.  It serves no purpose that I can see.  Unfortunate... re-tool it Adobe and get back to me.

    Hi pacman,
    You can install the creative cloud apps on as many device as you want, but simultaneously you will be allowed to use only 2 device at a time as per EULA(end user license agreement).
    You can contact Adobe support they will let you know more about the creative cloud membership.
    http://www.adobe.com/support/chat/ivrchat.html
    OR
    Visit this link for CCM FAQ
    http://www.adobe.com/products/creativecloud/faq.html

  • Can i install creative cloud in both mac and PC? up to how many computers can i install the creative cloud?

    Hiya, i am new to the latest version of creative cloud. Wonder if i can install creative cloud in both mac and PC? And up to how many computers can i install the creative cloud? If I am going to graduate in a few months time, can I still use student discount to purchase the one year package and pay it off in one go? Thanks! !

    Sure , you can install on both Mac as well as PC .
    Max activation allowed = 2 computers.
    Student discounted price will be valid for one year.
    Later you can purchase with different Adobe ID , with valid proof of eligibility .
    Once you had purchased yearly prepaid subscription , it will not expire for another one whole year , whether you are still student or finished graduation. It will expire after year.

  • How can I re-install the Creative Cloud softwares on my new computer?

    Hello,
    I bought the Creative Cloud softwares and installed them on my former computer (which is unfortunately dead...). My license is still activated but I can't find how to download them on my new computer without buying them another time.
    Thanks for your help.
    Max

    The process will be identical as it was on your first computer.  Please see http://forums.adobe.com/message/4396277#4396277?tstart=0 for information on how to install the Creative Cloud applications.

  • Is it possible to install the Creative Cloud/Application Manager on a USB?

    I tend to use the Applications a lot and it would just be easier to install the creative cloud on my USB rather then the computers I go to, mainly because in order to install it on my school computers, it would require an admin password. So I was wondering if there was a way to possible install both the Creative Cloud Connection, and the application manager (along with apps) on my USB?

    Hi,
    Installing it on a USB(external hard drive) will not be a good idea as the products will not work on another computer if you connect this USB to it. In your scenario i will suggest you to use creative cloud packager(CCP) for deployment on other machine.
    details are available on http://helpx.adobe.com/creative-cloud/packager/creative-cloud-packager.html
    Thanks
    Kapil Malik

  • Can I install Adobe Creative Cloud in more than one computer with the individual plan?

    I don´t have clear about the diference between individual plan an teams. My questions are:
    Can I install Adobe Creative Cloud in more than one computer with the individual plan?
    The team plan means that I have to pay for US$70 for each computer that i want to install the creative cloud even if I am the only user?

    Hi heymarusia,
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    Regards,

  • While installing adobe creative cloud , getting the following error msg " There seems to be a problem with the download process. Error code:201"

    while installing adobe creative cloud , getting the following error msg " There seems to be a problem with the download process. Error code:201"

    Creative Cloud Help / Error downloading Creative Cloud applications
    http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

  • How do I open/ re-install After Effects CC on my laptop, after I have put the app in the trash and deleted due to a difficulty? It is still installed in Creative Cloud.

    How do I open/ re-install After Effects CC on my laptop, after I have put the app in the trash and deleted due to a difficulty? It is still installed in Creative Cloud.

    Run the cleaner tool and reinstall.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Mylenium

  • Re-installing from Creative Cloud after hard-drive failure

    My hard-drive died, and now I need to re-install my all my software and operating system including a photoshop and lighthouse package which I purchased last week online.  will it be a problem to re-install from creative cloud? will it consider I have already downloaded on another machine?
    Thank you

    Hello valerietitli,
    Welcome to Adobe Forums.
    You can reinstall the softwares by just logging on to the website creative.adobe.com, you should not face any issue.
    Regards

  • I am trying to install my Creative Cloud

    I am trying to install my Creative Cloud however it doesn't seem to work. Says I need to buy them. Could the trial version that my boyfriend installed on his account be effecting this?

    Sign in, activation, or connection errors | CS5.5 and later
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