Installing Illustrator from CC freezes my system

I've easily installed CS6 InDesign and Photoshop from Creative Cloud on my MacBook Pro using OS Lion, but when I try to download and install Illustrator, my system freezes halfway through the installation. I get no error message. The entire system locks up, and I can't even force quit applications. I have to restart the computer. This has happened several times with no variation.
To troubleshoot, I've uninstalled the earlier version (AI CS4), paused Dropbox and Growl and quit out of all other programs. Nothing works. Please advise.

IMO Application Manager is too slow and some people reported failures when downloading software with it.
You might have better luck using Adobe's Download Assistant instead.
NOTE: This help article hasn't been updated yet but it applies to CS6 as well as CS5/5.5
http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html
Nancy O.

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Can't install Illustrator from Creative Suite (serial number not recognized)

Years ago, I bought the first Creative Suite (upgrade). Illustrator was working fine on my old computer. Since then, I've upgraded Photoshop and Dreamweaver individually (I didn't upgrade Creative Suite).
Now I need to install Illustrator on my new computer, but the installation fails:
(1) I tried to install Illustrator separately (from the Illustrator setup.exe file on the disks) and I input the only serial number I have (which is for Creative Suite) and get a "this isn't an Illustrator serial number".
(2) I tried to install Creative Suite but it prompts me for the location of Photoshop ... an OLDER version of Photoshop. I've got Photoshop CS5, but the installation correctly says that isn't an earlier version.
I believe I purchased my first Photoshop in 1997-ish. Do I really have to start from the beginning and install EVERY VERSION of Photoshop that I ever bought/upgraded in order to install Illustrator from the CS upgrade disk?
I tried looking for an Adobe phone number, but no joy.

> Which versions of which software do you have exactly?
Have, or installed?
I have Photoshop LE, Photoshop 4.1 (I think it was -- the first version with layers), Photoshop 5.5, Photoshop 6, Creative Suite, Photoshop CS2, and Photoshop CS5.
After I purchased Creative Suite, I just wanted to upgrade the individual programs rather than the whole Creative Suite. However, I believe I purchased upgrades all along the way.
For Dreamweaver (though not the issue here), I started with the Macromedia programs, so the upgrade line started 'way back at Macromedia (and the installation of Adobe DW upgrades requires live tech support; unfortunately, as I can no longer find a phone number for Adobe, I guess I'd better hope nothing ever happens).
Anyway, does that help? You can see why I don't want to reinstall all those versions just to install Illustrator.
(And thanks for your help.)

Installing illustrator from cd not working

I have bought adobe Illustrator on cd and copied the contents to dropbox to install on my Mac 10.9 but every time I click install is gives an error. NOT cloud, just cd! Help please

KBabb I believe you may be facing file permission errors. It is not clear to me if the failure is with updating the updater mechanism or authentication to utilize the software. This could mean that the file permission failure could be in a couple different locations.
What other Adobe Creative software is installed on this computer? Was any type of Migration/Transfer of files performed?
I would recommend running all available uninstallers in Applications/Utilities/Adobe Installers/. Once this is done please also use the CC Cleaner Tool to ensure complete removal. You can find details on the use of the CC Cleaner tool at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
This process should remove the existing files from both locations which should resolve the file permission failure which you are facing.

Re-Installing Illustrator from Adobe Applications Manager

I installed the Adobe Applications Manager the first time a couple of months ago. I then installed all the applications from the manager and everything was fine. But then I uninstalled them thinking I was going to put them onto another drive but decided not to. So when I went to re-install them the update Applications Manager was wanting to be updated so I updated. I then started to re-install all my programs again and everything was fine except the Illustrator application. Every time I tried to get onto it it would give me an error message and a code and not open. I thought that something must not have downloaded right so I uninstalled it again and re-installed it and it is still giving me the error message.

I don't remember the error message. But I think I know why it didn't download right. The new Adobe Applications Manager update wasn't the one I downloaded from it was the old one that I downloaded from so I am now trying to re-install it again using the new updated version. I'll let you know how it turns out....

RFC Call from PI freeze ECC system

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Hello Juan,
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I am trying to install Illustrator CS3 onto my new MBAir.

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Adobe applications typically place files in all sorts of locations, so trying to install Illustrator from a TM backup or copying from another system is very difficult since you probably can't get all the files. You'll need either an external CD/DVD drive or another computer with a drive you can access, either for Remote Disk:
http://support.apple.com/kb/HT5287
or if it's a Mac to make a disk image of the Illustrator installer CD which you can then copy to the MBA and run.
Regards.

I have installed Illustrator thru Cloud and then un-install the Illustrator. How can I re-install it

I have installed Illustrator thru Cloud and then un-install the Illustrator. How can I re-install I?

Quit the Creative Cloud application and relaunch it again. When the CC app gets launched it scans through the installed applications and updates it's "Apps" tab accordingly. After this you can install Illustrator from the APPS tab.
~Raghuveer

I am trying to install Illustrator C6 on new system (Win8.1), Already de-activated from old system. I downloaded the 3 files. First file opened and had fonts, but second file (1.8Gb) does not open; does not appear to have an exe file. How do i install?

I am trying to install Illustrator C6 on new system (Win8.1), Already de-activated from old system. I downloaded the 3 files. First file opened and had fonts, but second file (1.8Gb) does not open; does not appear to have an exe file. How do i install?

what files (names and extensions) did you download?
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

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I am trying to install Illustrator and Indesign from CS3 suite. Previously I had been running a trial version on my Mac, and now am trying to install the suite from the original install discs. I have gone through the process of uninstalling all of the Adobe programs and then reinstalling. When the install disc loads up and I get to the point where it lists the programs to install, in the top box Illustrator and Indesign are listed as already being installed and have no option to install them. When I search my computer there are no Illustrator or Indesign applications. I am able to reinstall the rest of the suite and it seems to work fine but can't seem to figure out what step I'm missing as far as reinstalling Illustrator and Indesign are concerned.

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Hello all-
I posted a question elsewhere looking at this problem from another angle, but I think this might be the way I want to go about it, if I can.
To make a long story short (or at least try): I just bought a six-month-old Power Mac G5 on eBay. I am planning on moving all my apps and data over from my old computer, a G4. The system restore disks came will put OS 10.3.5 on the G5. The G5 has a built-in DVD burner, and thus also came with iDVD. The G4 does not have a DVD burner, and thus did not come with iDVD.
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After installing Adobe Reader 8.1.2 system restarts and freezes

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I have Snow Leopard ver.10.6.8 and I have uninstalled iwork, because I don't have the equation writer on pages. So I re install it from the iwork's disk and when I tried to open any of the Apps, the system told me " check with the developer to make sure Keynote (for example) works with this version of Mac OS X "
iwork was running in my computer just a few moment ago !
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So I re install it from the iwork's disk
Did you repair permissions and restarted your computer after the installation? Check SU?

How do you install a driver onto a current system from a live cd?

I just installed Arch on my laptop, but it seems that it doesn't install the Ethernet drivers and they don't appear to be on the live CD. How might I install the drivers?
Thanks!

Yes wrote:How do you install a driver onto a current system from a live cd?
Yes wrote:
I just installed Arch on my laptop, but it seems that it doesn't install the Ethernet drivers and they don't appear to be on the live CD. How might I install the drivers?
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Last edited by Inxsible (2010-06-16 23:50:34)

I had an issue running Bridge CS6 on my laptop yesterday and after failing to troubleshoot I un-installed it from my system but have yet to find any way to download/reinstall it. I have web design premium and tried uninstalling/reinstalling photoshop and

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restart your design premium installation, select custom install and you should see options to pick which programs you want to install.
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Cannot install Illustrator CS6 from Adobe Application Manager

I just signed up for Creative Cloud, and am getting the message "The download appears corrupted. Press Cancel, wait a few minutes and try again (-60)" error when trying to install Illustrator using the Application Manager.
I have successfully installed Photoshop and InDesign, but tried several times with downloading and installing Illustrator.
What is wrong? How can I solve it?
Reagrds,
Håkan

Sorry for late response ,
@Ledsjovagen,
Follow the steps in the Article for error 101 :- http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html ,
@jsnola,
the install file from the AAM are saved in the Temp folder with the unique ID folder , however this files gets deleted automatically when the install completes.

Installing Illustrator from CC freezes my system

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