Installing InDesign

I just tried to download InDesign and a screen came up saying there was an unexpected error. I really need to use this program as soon as possible - like, today - but I don't want to try again because my online banking information says the cost has already been taken out of my account and I don't want to be charged twice. Has this happened to anyone else? What can I do?

you're not charged per download.  you're charged per month or year.
anyway, you'll need to show the error (FAQ: How do I capture and post a screen shot or... | Adobe Community) and retry downloading/installing eventually.

Similar Messages

  • Error Installing InDesign CS3 Server on Windows Server 2008 R2 64BIT

    Hello there-
    I'm trying to install InDesign CS3 Server on Windows Server 2008 R2 64BIT (x64) Edition, however, we get a failure indication on the installer. Before, we have installed it properly on Windows Server 2008 R2 32BIT (x32) but some how we cannot proceed on a x64 box.
    Is there any limitation on this sense? Any documentation about it?
    Thanks and appreciate your answers.
    Regards,
    Gustavo Ortega
    Software Engineer

    Hello,
    Have you followed these recommendations from the installation guide ( Installation Guide u2013 SAP Content Server on Windows 2008 ) :
    Note: In the IIS 7.0/7.5, all the roles are not selected during the installation by default,
    Please make sure all the below roles are included and IIS 7.0/7.5 is installed.
    Roles needed in IIS 7.0/IIS 7.5.
    Common HTTP Features
    Static Content
    Default Document
    Directory Browsing
    HTTP Errors
    HTTP Redirection
    Application Development
    ISAPI Extensions
    ISAPI Filters
    Health and Diagnostics
    HTTP Logging
    Logging Tools
    Request Monitor
    Tracing
    Custom Logging
    ODBC Logging
    Security
    Basic Authentication
    Windows Authentication
    Request Filtering
    Note : Anonymous Authentication should be enabled.
    Performance
    Static content Compression
    Dynamic Content Compression
    Management Tools
    IIS Management Console
    IIS Management Scripts and Tools
    Management Service
    IIS 6 Management Compatibility
    IIS 6 Metabase compatibility
    IIS 6 WMI Compatibility
    IIS 6 Scripting Tools
    IIS 6 Management Console
    Note: There is a File Upload limitation in IIS 7 on Windows 2008 Server, IIS will reject any file that is
    larger than 30 MB. This is a default limitation of IIS. You can increase the maximum file size by
    setting the parameter maxAllowedContentLength in the file ApplicationHost.config.
    The following command can be used to set the parameter from the command prompt, please
    change the directory to Windows\System32\inetserv and then execute the command.
    appcmd setconfig /section:requestFiltering/requestLimits.maxAllowedContentLength:150000000
    The value is only an example, in this case the upload limit is set to 150MB.Server has to be restarted
    after execution of this command.
    Also, are you using Maxdb to store the files or is it a "flat files" content server  ?
    HTH.
    Steve.

  • Installing InDesign CS3 on Mac OS 10.9.5 Mavericks

    Installation of InDesign CS3 on Mac OS 10.9.5 Mavericks
    This question is Not Answered.
    s c perks Oct 14, 2014 6:04 AM
    1. I have InDesign CS3, which I bought about 6 years ago, and installed on my MacBook Pro. I have now got a new Mac Pro running OS 10.9.5 Mavericks. When I bought the machine I asked Apple if I would be able to install my InDesign and they said there would be no problem. But it will not install. The intsllation fails every time near the end. It installs Bridge and one other components, both of which it calls shared components. But InDesign is not installed.
    I went to the Adobe web site and looked up what to do. I got to a page that had my product on and it seemed to be telling make I must download an installer. When I clicked on this link, however I got a page with the following message:
    HTTP ERROR: 404 /support/downloads/dlm/main.jsp
    RequestURI=/support/downloads/dlm/main.jsp
    I do not know what to do now.
    2. If I do download an installer (I did not need to do this when I first installed the programme on my lap top MacBook Pro 6 years ago, but just installed it from the disc), how do I get rid of the downloader afterwards, since I read somewhere, but cannot remember where, that I should get rid of the installer afterwards but that I should not put it in the trash bin?
    Thank you for any help you can give me.
    Stephen Perks

    Many thanks for your help. I will try this. After posting this question yesterday I contacted Adobe and was astonished to find that they do not sell InDesign and do not support it and that one can only upgrade to monthly or yearly rental of CreativeCloud. I'm afraid for me this is nonsense, and I consider it very bad practice on Adobe's part. I will have to go to QuarkExpress instead if I cannot install Indesign CS3, which I nearly did do 6 years ago, but after reading such good reviews of InDesign and got it. I wish now I'd got Quark! I appreciate your help.

  • Just bought new pc with Windows 8.1 and cannot re-install InDesign CS3. Can anyone help?

    Just bought new pc with Windows 8.1 and cannot re-install InDesign CS3. Can anyone help?

    Hi Dale,
    You can follow the article: System requirements | InDesign to check whether CS3 products can work on InDesign CS3.
    Also please let me know what error message you are getting while re installing InDesign.
    Thanks,
    Ratandeep Arora

  • Cannot install InDesign on my MAC book pro

    New to Mac, so when I put in the cd, the Adobe folder appearson my desktop, I click on it and select install Adobe InDesign, it opens FTP Client Ultimate to install and of course says cannot install, wrong program.. So I tell it to use Automator, it says cannot install corrupt file, new disk, opened the seal myself. Can anyone shed any light on this?
    this is where I miss windows..
    OS 10.8.5 8gig memory.

    InDesign 2.0 was released in January 2002. Any version of Macintosh which can run Mac OS X 10.8.5 would NOT be able to install InDesign 2.0. It was created before the Mac was using Intel processors, and cannot run on any current Mac.

  • Can i install indesign 2.0 on win 7 64 bit

    can i install indesign 2.0 on win 7 64 bit

    You can try but I wouldn't count on it working properly.
    Bob

  • Exit Code: 6 - I can' install Indesign and get the following error mssages.

    Exit Code: 6 - I can' install Indesign and get the following error mssages.
    It is part of Creative Suite 5.5 Premium
    I have uninstalled many times and re-installed - to no evail.
    Could I have a hardware problem? Any help wold be apreciated
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s), 13 warning(s)
    WARNING: DW065: Display requirements not met for {60E59A6C-7399-495A-B85C-C829F4E59602}
    WARNING: DW065: Display requirements not met for {857CC5F0-040E-1016-A173-D55ADD80C260}
    WARNING: DW065: Display requirements not met for {50509A36-0291-1016-9CCF-FC05E9E55550}
    WARNING: DW065: Display requirements not met for {92D5E8D4-01C8-1016-BBA8-F308D6BFCAC5}
    WARNING: DW065: Display requirements not met for {C041EC47-0253-1016-891E-E5DE4AB922FC}
    WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
    ----------- Payload: {75506BF3-0597-1016-8D09-EFDCD9BFC7FB} Adobe InDesign CS5.5 Common Base Files 7.5.0.0 -----------
    WARNING: Failed to update the csu inventory for {75506BF3-0597-1016-8D09-EFDCD9BFC7FB} Adobe InDesign CS5.5 Common Base Files 7.5.0.0 return values 12:114
    ----------- Payload: {CBBBB5DB-8EF3-40D7-A9FE-5A69100C1EED} Adobe ReviewPanel CS5.5 3.0.0.0 -----------
    WARNING: Failed to update the csu inventory for {CBBBB5DB-8EF3-40D7-A9FE-5A69100C1EED} Adobe ReviewPanel CS5.5 3.0.0.0 return values 12:114
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - AdobeHelp: Install failed

    WARNING: DW065: Display requirements not met for {60E59A6C-7399-495A-B85C-C829F4E59602}
    What more needs saying? Your screen resolution is too small.
    Mylenium

  • Error downloading and installing InDesign CC trial.

    Error downloading and installing InDesign CC trial, Download Failed, contact custumor support (49).

    Hi blocksta,
    Which os are you using. Are you on a managed network. If yes please refer the knowledge base article: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html.
    You may even try the direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html.
    Kindly follow the very important instructions before download.
    Regards,
    Romit sinha

  • Installing indesign 4 on a macbook Pro Retina Display

    I am trying to install InDesign on a MacBook Pro retina display running Maverick, but the Adobe Creative Suite 4 show all the applications to install EXCEPT InDesign.
    Any Ideas how I can get the program on my newer Mac?

    CS4 is unsupported under Mavericks and your applications, if you can get them installed and running, are likely to look horrible on that retina display.

  • Error message when installing Indesign CS3 trial. I need help ASAP

    I have searched the forums and adobe.com and have tried everything that I saw. None of it worked for me. I have tried and tried to install Indesign CS3 trial. I keep getting the error message: Indesign has encountered a problem and must close.
    I have windows XP and plenty of RAM. What can the problem be? I have done everything I can think of to do. I added more memory and did everything the forums said to try. I really need this for my class. I am getting behind. I cannot afford to buy the program. Please help!!!!!
    Thank you,
    Teddy

    If you scroll down you'll see there's Windows info there, too. Aside from being sure the fonts are activated, you might try renaming the Sing folder, which should be in Program Files\Common\Adobe.
    You could also try Help > Configure Plugins and disable the Sing.apln, but I don't know how you can get there if the program won't start. Maybe going to the Adobe InDesign CS3\Plug-Ins\Text folder and changing the name from SING.apln to SING.bak would do the trick.
    If it's really the SING problem, that ought to fix it, but you won't be able to work with Oriental languages.
    Peter

  • Error 5 after installing Indesign CC (2014)

    Hi,
    Error 5 at launch of Indesign CC 2014? The other CS progs work well.
    I've re-installed Indesign three times! :-/

    InDesign CC 2014 startup crash / Mavericks / Error 5

  • If I have installed InDesign CS6 on a windows computer and I want to change to a Mac. Can I use my licence or do I have to change to CC?

    If I have installed InDesign CS6 on a windows computer and I want to change to a Mac. Can I use my licence or do I have to change to CC?

    http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-la
    nguage-swap.html

  • Installing InDesign Only from Creative Suite Disk

    I wish to Install  InDesign ONLY from my Creative Suite 2 Disk.
    I have The full Creative Suite 4 collection of applications installed on my Mac Pro.
    It resides on my NEW main hard drive. All of my copy of Creative Suite 2 was lost as per the drive failure.
    I want to install InDesign on my new drive. I still have the Creative Suite 2 Disks from whch to do the installation but am not sure how to install only one applcation form them.
    This is likely a simple procedure, but I hesitate to undertake it without knowing precisely how to do so.
    Thank you,
    _my_pov

    Thank you. I'd never used InDesign in the past and given the resolution to this installation think I'll pass on doing so now.
    CS4 Photoshop and Illustrator are my mainstays...and needing to reinstall   them again might be more grief than it's worth.
    Thanks Again.

  • We have Production CS6, can I install InDesign?

    Hi Team,
    We are a school that has both products : CS6 Design & Web Premium  AND  Production with Premier Pro CS6.
    What I need to do is install InDesign with the Pemier Pro Production Suite - Is this possible?
    Can I isolate InDesign from the Design and Web suite and put it inside the Production Premier Pro suite? or download a Stand-Alone InDesign and put that alongside Production Premier Pro?

    you can install indesign from premiere pro along with programs installed from d&w premium.
    there's no reason to purchase a stand-alone indesign because you (or your school) has already paid for the same indesign program as part of the premiere pro suite.

  • How do I install InDesign CC when the app overview says "up to date" even though I haven´t installed anything yet?

    How do I install InDesign CC when the app overview says "up to date" even though I haven´t installed anything yet?

    It sounds like maybe you installed a trial at some point in the past and trashed the application folder rather than doing an uninstall?
    Have you tried the cleaner tool:
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • Thre was a problem when installing InDesign CC

    Getting below error when installing inDesign CC
    "Installation Failed "  Unable to Extract to temp library.  Pls contact customer support |(EX11)

    download the cc desktop app installation file, Download Adobe Creative Cloud apps | Free Adobe CC trial
    right click the installation file after dl is complete>click 'run as administrator'.

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