Installing IPod shuffle hardware error. Not XP tested.

I can't install the ipod shuffle (hardware) on my computer because it does not have the "XP" approved. Meaning taht it does not show up on an XP tested list of hardware. Has anyone had issues with this? Did you just install it anyway?

Do you mean it doesn’t show up in iTunes when you plug it in?
Have you installed iTunes?

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Problem installing ipod mini hardware error msg

Installed software ok but when I connect ipod mini to USB 2.0 I get "Found new hardware wizard. There was a problem installing this hardware: apple ipod usb device. An error occurred during the installation of the device. One of the filter drivers installed for this device is invalid." If I click finish I get a pop up at bottom saying" A problem occurred during installation. Your new hardware might not work properly." Click out of that and my ipod and itunes works ok. How do I correct this nusance? Tried reloading 3 times now, same results. Brand new to ipod.

hey, i finally figured out how to do it! i had the same frustrating problem as you until just a moment ago : ) This is what you need to do:
1) Reset your iPod Mini by holding down on the Menu and the Select button until the Apple appears.
2) Plug it into your computer, windows and mac should be the same for that
3) Go into the iPod Updater and update the software : ) should work... if you need anything else, just ask or go to the following:
http://docs.info.apple.com/article.html?artnum=61771

Pop Up: The software you are installing for this hardware has not passed Windows Logo testing - AntiVirus

When deploying Endpoint Protection with SCCM 2012, some workstations are getting a popup saying:
The software you are installing for this hardware has not passed Windows Logo
testing and it references "Antivirus". Upon clicking continue anyway it finished installing.
I'm not able to duplicate it on command and not sure why it's happening. Anyone else see this or have ideas on how to troubleshoot?

Without a real screenshot (and maybe even being there), it's hard to say. IME this is not normal behavior and my first thought is that this is actually some malware causing this.
Jason | http://blog.configmgrftw.com
Sorry it took a while, was waiting for it to happen again. Here is an actual screen shot. I'm leaving it until I hear back from you guys. This client actually shows that the endpoint protection deployment state failed with this message:
Description: 0x8004FF03.
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IPod Shuffle 2nd Gen not recognized. I feel like I've tried everything. Help.

iPod Shuffle 2G is not recognized by my 2013 MacBook Air. It is not viewable anywhere. I am getting the blinking orange light.
iTunes is up to date & has been reinstalled.
I have restored the iPod according to the instructions I have seen in similar threads.
Tried plugging into a USB hub with its own power source.
Shuffle will charge in USB wall plug & play music.
I am using the original USB dock that it came with it.
Thanks for any suggestions.

If you do
Apple Menu -> About This Mac -> More Info -> System Report
to run System Information (or System Profiler), does the "iPod" appear as a connected device under
Hardware -> USB
Try doing the above with the shuffle connected directly AND using the power USB hub you mentioned.
Have you tried connecting something else to that USB port, to confirm it is working properly? Preferably, it should be something similar, like a USB flash drive or port-powered external drive (data storage devices that get power from the USB port).
Two other related tests... Create a new user account in System Preferences Users & Groups pane. The new user account can be Standard or Admin. Log out and log in to the new user account (do not use Fast User Switching). In the new user account, run iTunes and connect the shuffle.
And the other test. Start up in Safe Mode
http://support.apple.com/kb/ht1564
Connect the shuffle while started up in safe mode, to see if it appears anywhere. These two test are to see if you have a process running when you start up normally, that interferes with the iPod being recognized.

I have a 4th generation iPod shuffle which does not show up in windows or iTunes. But my iPhone does any suggestions?

I have a 4th generation iPod shuffle which is not recognised in windows or iTunes when I connect to the computer , yet I have no problem when I connect my iPhone. I have installed the latest iTunes. Can anybody help me?

Thanks! But I actually figured it out! Right after I said something about the driver, I went into device mangager. Sure enough even though it did not show up as a drive letter the device manager said is was installed and working.
So I deleted the device out of device manager. Restarted and plugged it in. Although I go some weird error. It found the IPOD and now Itunes sees it.
I believe that killing the process would have done the same thing as you stated.
Thanks to all for taking the time to answer these issues. It beats the apple store or tech support.

IPod Shuffle 2nd generation not recognized by Mac Book Pro

iPod Shuffle 2nd generation not appearing in Mac Book Pro device window. USB checked and OK as I can charge iPod by connecting to power outlet. Reset iPod and no change. Kindly advise on what to do next.

Hi SultanAshraf,
Welcome to Apple Support Communities.
It sounds like there is an issue with your iPod shuffle being recognized by iTunes on your Mac. Try the suggestions in the in the troubleshooting assistant below, they will resolve most issues like the one you described.
iPod shuffle (2nd generation) Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/shuffle2gen/#
I hope this helps.
-Jason

IPod Shuffle 4th-Gen NOT recognized by iTunes

I have this Shuffle that won't be recognized by iTunes and it has no music in it. When I connect it to my iMac it only shows up as a flash drive with a lonely file called "iPod Control." I tried deleting this file just to see what would happen but it isn't possible. It also says that the file has zero kb.
I don't think I have to restart my computer or iTunes or anything like that so there must be something else to do. Also I have everything updated. Your help would be really appreciated, thanks.

Hello eleanor118,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPod shuffle (4th generation): Not seen in iTunes
http://support.apple.com/kb/TS3572
Have a nice day,
Mario

Audiobook transfer from Overdrive Media Console to iPod Shuffle. Error message 0x800402:

Trying to download audio book from Overdrive Media Console to iPod Shuffle. Error message 0x8004002: Overdrive Console requires iTunes v9.0.2 or newer. iTunes. iTunes website says I have latest version. Overdirve has been transferring audio books just fine until today.

I need help with this also. I was fine until I updated to iTunes 10. Please advise!!!

TS3572 My 4th gen ipod shuffle is either not working or dead...

My 4th gen ipod shuffle is either not working or dead, i have opened it and found that its black near audio pin is injected and its heating while connecting via usb to laptop neeeeeeeeeeeeeeed help any one...............................
i think its kind of short circuited is any thing workable in this device or not........

I solved my problem by restoring the shuffle to factory settings on the summary screen. Now it seems to work the way it's supposed to. Many thanks to Apple for zero help, as usual. Apple should direct less resources to developing the next snazzy ipad and more to cleaning up and enhancing itunes. I'll make the same editorial comment about the iphone 4 voicemail options.

Ipod shuffle 2nd generation not showing up in itunes

ipod shuffle 2nd generation not showing up in itunes and when in its dock blinking orange.

I believe blinking orange means the iPod shuffle is in use by the computer (in some way). That's actually good, because it means it is at least recognized as being connected to USB.
If you have not already, be sure to try shutting down the computer completely (power off), with the iPod NOT connected. Also, follow this procedure to reset the iPod shuffle.
http://support.apple.com/kb/HT1655
Turn on your computer. Run iTunes. Connect the iPod shuffle.

Computer will not install ipod shuffle 4gb

My pc will not install my new ipod shuffle 4gb. It says i need a cd then when i say connect to internet to connect to software needed it cannot. I have downloaded the lastes i tunes and followed waht should be done. I am no computer wizard. Please can anyone help.

What software is it saying is required?

IPod shuffle 2nd Gen not appearing in Windows Vista

Dear All:
I have a 2nd Gen shuffle that will not show up in iTunes or Windows on a Vista Home Basic machine. Vista finds an unrecognized USB device and cannot find a driver. The orange light on the shuffle blinks, and the Vista device manager keeps detecting an unknown USB device, but it goes no further. I am not receiving the "-50" error; the shuffle never shows up in either Vista or iTunes.
I have contacted Apple tech support and searched these forums with no results.
I have also:
-Run a different iPod (30GB video) on the same Vista computer. The 30GB video iPod works fine.
-Run the iTunes diagnostics on the same Vista computer on both the 30GB video (30GB iPod works fine) and the shuffle (shuffle not detected).
-Reinstalled iTunes from scratch on the Vista computer (3 different times) as described in
http://docs.info.apple.com/article.html?artnum=305042
shuffle not detected.
-Restarted the iPod service on the Vista computer as suggested by
http://docs.info.apple.com/article.html?artnum=93716
shuffle not detected.
-Reset the shuffle and plugged back into the same Vista computer. shuffle not detected.
-Tested on a different USB port on the same Vista computer. shuffle not detected.
-Tested on a MacBook Pro in the same shuffle cradle. shuffle works fine.
-Tested on a Windows XP box in a different cradle. shuffle works fine.
-Searched the mother board manufacturer for updated Vista drivers. None available.
Is there another step that I am missing, or is iTunes, the iPod service, and Vista just not talking on this particular computer?
Any help is greatly appreciated!
MacBook Pro + 2 x Mac Mini Mac OS X (10.4.5) Windows Vista Home Basic edition on AMD/VIA/Epox Mother Board PC

Hey, I hear ya and can sympathize. I have the same
issue. The difference is that my computer can "see"
my ipod but it refuses to show up in itunes itself;
therefore, I can't put anything on the ipod (from the
computer) and vice-versa. Apple support is clueless.
This is very frustrating to say the least. Itunes
keeps telling me that my ipod is synced to a
"different" computer, which isn't true. It's the
same computer. The difference is that when I first
got the 'pod and used it with this computer (and
everything worked fine), I was running XP. I
installed Vista and after that, all the problems
started. If I ever get this resolved, believe me,
I'll post something here.
I'm guessing that somehow, itunes "sees" what
computer it's hooked to by "looking" at something in
the OS. Change the OS and it "thinks" it's seeing a
"different" computer.
Try reformatting it.

IPod Shuffle (2nd Gen) not charging, just blinks orange once.

Hi,
I was using this iPod Shuffle 2nd Gen for almost 4 years without any problem, After I got iPod Touch 4G a year back, I stopped using shuffle for almost a year. When I looked at it recently, of course, to give it to my niece - it's not responding. Thinking that battery drained, I tried to charge the shuffle using the then supplied USB doc.
When connected it just blinked orange once - only once that's it. Nothing happend. Even after keeping it for a whole night, nothing happend. It doesn't play, iTunes won't recognize, but windows 7 says "USB Device not recognized", and it was showed under Generic USB Hub as "Unknown Device"
I used USB 2.0 port back of my computer.
Tried using 3rd gen shuffle charging cable, but this time not even the orange blink.
Tried suggested resetting option (http://support.apple.com/kb/HT1655), but invain.
Any suggestions?

If you do
Apple Menu -> About This Mac -> More Info -> System Report
to run System Information (or System Profiler), does the "iPod" appear as a connected device under
Hardware -> USB
Try doing the above with the shuffle connected directly AND using the power USB hub you mentioned.
Have you tried connecting something else to that USB port, to confirm it is working properly? Preferably, it should be something similar, like a USB flash drive or port-powered external drive (data storage devices that get power from the USB port).
Two other related tests... Create a new user account in System Preferences Users & Groups pane. The new user account can be Standard or Admin. Log out and log in to the new user account (do not use Fast User Switching). In the new user account, run iTunes and connect the shuffle.
And the other test. Start up in Safe Mode
http://support.apple.com/kb/ht1564
Connect the shuffle while started up in safe mode, to see if it appears anywhere. These two test are to see if you have a process running when you start up normally, that interferes with the iPod being recognized.

IPod shuffle 2nd gen not recognized in Mac either Finder or iTunes (but is detected and works perfectly fine on Windows)... i tried using iPod Reset Utility, but no luck...

i've been working on this for the past few days, and still no luck... iPod Shuffle 2nd generation (i know it's old).... not detected in my home MacBook... but works perfectly fine on Windows....
i tried using iPod Reset Utility, soooo many times... and i only had twice the luck of having it formatted... but even though it is formatted, it still isn't recognized in iTunes or even in Finder.... other than the 2 times of having it formatted using iPod Reset Utility, i had seen all the reuslts, like: Error ressetting the ipod blah blah: iPod has been reset, keep plugged in, until reset is completed blah blah: iPod has been reset, unplug and replug your iPod blah blah... etc, i have seen all the possible effects of iPod Reset Utility, but still no luck getting it recognized in iTunes or Finder....
and then , i tried connecting it to a windows computer (but i didn't restore it from there, and just ejected it from windows iTunes), after ejecting it from windows, and then connecting it to Mac, it worked miraculuosly.... perfectly synced and able to put music and listen to them... ejected iPod... after a few minutes, i wanted to add some other music, but when i connected it again, Bam!!!! not working again... even after connecting to windows, it didn't work anymore... guess the magic trick has been doomed...
i badly need help... puhlease... (^_^)

Hey, I hear ya and can sympathize. I have the same
issue. The difference is that my computer can "see"
my ipod but it refuses to show up in itunes itself;
therefore, I can't put anything on the ipod (from the
computer) and vice-versa. Apple support is clueless.
This is very frustrating to say the least. Itunes
keeps telling me that my ipod is synced to a
"different" computer, which isn't true. It's the
same computer. The difference is that when I first
got the 'pod and used it with this computer (and
everything worked fine), I was running XP. I
installed Vista and after that, all the problems
started. If I ever get this resolved, believe me,
I'll post something here.
I'm guessing that somehow, itunes "sees" what
computer it's hooked to by "looking" at something in
the OS. Change the OS and it "thinks" it's seeing a
"different" computer.
Try reformatting it.

Ipod shuffle generation 2 not being recognized at all

I just bought a ipod shuffle generation 2, and i went ahead and installed itunes 7.02. I then connected the ipod, but windows did not ask me to install any new software. I then went to Device Manager and looked to see if the ipod was being recognized, and it shows up as a yellow question mark called unknown device. I tried to reinstall the drivers, but when windows does a driver scan, it says the following...
"The hardware was not installed because the wizard cannot find the necessary software"
The ipod worked on my dads laptop, but my will not computer doesn't want to recognize the ipod at all. The ipod did not come with any software, so I am trying to use itunes 7.02 as it requires. If anyone would be willing to try and help me, I would be very grateful. I'm running windows xp pro.

I have no idea what Dell or Apple told you, so we'll start from the beginning.
First read this: http://docs.info.apple.com/article.html?artnum=305136 I am assuming since you talked to Dell your USB Driver is up-to-date. Reload your USB Driver anyway follwing the steps in this article.
Next disconnect any USB Device you have connected other than your keyboard and mouse.
Connect your iPod to a USB port on the rear of your computer and see if your computer can recognize it. If it can, right click on the iPod and change the driver letter to a higher letter (M or P) and then reformat your iPod (FAT32 format).
If iTunes can now see your iPod, Restore it.

Installing IPod shuffle hardware error. Not XP tested.

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