Installing iSync conduit for HotSync 3.2.1

Question

Hello,
I got a Powerbook G4 with OS X.4.8
I've just bought a Palm T|X with Palm OS 5.4.9.
I've dowloaded the last package Palm Desktop 4.2.1 for Mac with HotSync Manager 3.2.1
Hotsync functions well with Palm Desktop.
In iSync, I go to "Device / Active Palm OS synchronisation" but I get an error message like : "Palm Desktop isn't well installed or was never opened. Try opening it and come back in iSync". I did it but it doesn't functions.
When I look in HD / Library / Applicatioin support / Palm HotSync / Conduit, I don't see any Apple or iSync conduit.
What can I do ?
Thanks
Powerbook G4 15" 1,5 ghz   Mac OS X (10.4.8)  

Answer 1

Welcome to Apple Discussions.
This is a permissions problem with your Palm folders, most frequently occurring as a result of the option to archive and install Mac OS X.
Here are two methods you can use to correct the issue:
Take a look at the permissions of the folders listed below. Your permissions for the folders listed below should appear as described below the pathname to that folder:
For the Macintosh HD:Applications:Palm folder:
Ownership & Permissions
You can: Read & Write
Details
Owner: <shortusername>
Access: Read & Write
Group: admin
Access: Read & Write
Others: Read only
For the Macintosh HD:Library:Application Support:Palm Desktop folder:
Ownership & Permissions
You can: Read & Write
Details
Owner: <shortusername>
Access: Read & Write
Group: admin
Access: Read & Write
Others: Read only
For the Macintosh HD:Library:Application Support:Palm HotSync folder:
Ownership & Permissions
You can: Read & Write
Details
Owner: <shortusername>
Access: Read & Write
Group: admin
Access: Read & Write
Others: Read only
You can either reset those values manually, [then restart and recheck them to be sure that they are set correctly] or use the Terminal application by typing these strings listed below this example—substituting your short user name—as shown below:
sample: "sudo chown -R <shortusername>:admin /Applications/Palm"
actual: "sudo chown -R michaellafferty:admin /Applications/Palm"
…where michaellafferty is the <shortusername> in my case. Be sure to pay attention to the spaces in each string, and the direction of the / or \ [forward and back slash] characters.
Here are the appropriate Terminal entries. Each is is shown bulleted below, but actually begins with the term sudo:
• sudo chown -R <shortusername>:admin /Applications/Palm
[NOTE: at this point, you'll be asked to enter your login password]
• sudo chmod -R 775 /Applications/Palm
• sudo chown -R <shortusername>:admin /Library/Application\ Support/Palm\ HotSync/
• sudo chmod -R 775 /Library/Application\ Support/Palm\ HotSync/
• sudo chown -R <shortusername>:admin /Library/Application\ Support/Palm\ Desktop/
• sudo chmod -R 775 /Library/Application\ Support/Palm\ Desktop/
Again, pay particular attention to the spaces and to the \ characters, as both are critical to the syntax of these commands. Remember to place your actual shortusername in the string where the <shortusername> placeholder is shown, as in the sample above. [Do not include the < and > characters around your actual shortusername.]