Installing iTunes 5 - Hanging at Quicktime Installation

I was posting in another thread for a while, but now the thread was deleted due to no technical problems asked or something along those lines. The problem I have with iTunes is installing it - it hangs at the Quicktime installation point, and doesn't end.
I really didn't want to resort to changing my system settings, but if there are any safe methods to try and fix it, that would be good. I know there were some people with the same problem, but I don't know where the thread ended up.
I've installed the newest iTunes 5.0.1.4 or whatever it is, and that doesn't make any difference.
As I said in the thread that got deleted, Apple should really release a version of iTunes that is essentially the same as iTunes 4.9, but with the new skin of iTunes 5. This is my opinion. It is obvious that the workings of iTunes 5 was changed quite drastically, and this seems to be causing the problems. If it had the same workings of 4.9 and the skin of 5, surely we would have the best of both worlds. This would buy Apple some time to sort out v.5 fully, and keep their customers happy in the meantime.
I've read some stories on this forum and was shocked by how people were forced to buy new routers, hard drives etc. because of this problem. It really is terrible that they had to fork out so much money. And I can't believe that people were told they must pay $50 to talk to the customer services.
Right, I've kind of gone off topic a bit and I don't want this thread to get banned also, so, if anybody could please give me advice on how to get my iTunes to install I would be very grateful. Thankyou.

Ok do this...
1. Make sure you have that file called "mapi32.dll" found in your Windows/system 32 folder.
If you cant find it let me know, I can guide you through it.
Next, make sure All these are started: TCP/IP NetBIOS Helper, Windows Management Instrument, and WMI Performance Adapter.
How to do this: Click on the Start Menu;Right Click on my computer and then choose manage in that menu. In the left hand panel click "services and applications" and double click services. Find those files and then click them and see if they say started and automatic.
Next: download QuickTime 7 stand alone. http://www.apple.com/quicktime/download/standalone.html
If you are running mcafee or nortons, disable your firewall, antivirus and all that. Then restart
Next: Download Bonjour for Windows. Heres the link: http://www.apple.com/quicktime/download/standalone.html
Restart your computer. Remember if you have that anti virus crap, turn it off for the DL.
Next: Download apple itunes and restart, turning off all virus programs again. It should work from there. Good luck

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Why can not I install iTunes on Win 7 installation appears every time the next sunrise; service, apple mobile device, failed to start verify that you have sufficient privileges to start system services Please help me

Why can not I install iTunes on Win 7 installation appears every time the next sunrise;
service, apple mobile device,
failed to start verify that you have sufficient privileges
to start system services
Please help me

The most complete instructions for resolving the issues with the new iTunes is in the user tip: https://discussions.apple.com/docs/DOC-6562

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I'm trying to install iTunes on my teachers laptop for her- she's a technophobe but has bought a new Shuffle for her husband. I go to install, and it throws and error at me saying 'Cannot due to old version of Quicktime'. There were 3 version- Ive managed to ditch two, but one simply won't uninstall as it says that a certain system file is being used by another application. I'll try and get the file path if I can.
It;s a school laptop and they're set up by trained monkeys, they're so ungodly slow and badly set up. So, any suggestions?

When I get the chance, I'll probably try and boot the PC in safe mode and see if that'll take care of it. If this doesn't work, any other ideas?

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I am trying to install itunes but the installer is not going beyond the "Installing Apple application support" stage,

Do you have any of these programs installed?
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
I had the trouble that if an old #4 or #5 was installed, a full iTunes install did not work.
If you have any of the above installed, try this,
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923

Error code 2738 when trying to install itunes 8 and quicktime

I've had itunes installed on my laptop for some time but received a new ipod nano for xmas. When I went on to my current version it said that the nano needed me to upgrade to itunes 8. I downloaded the software but towards the end of the installation procedure it says there has been an error 2738 and that quicktime hasn't installed properly.
can anyone help with this problem?
many thanks.

These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 80070BC9, or some other number? (If they're another number, what number are you getting?)

Installing iTunes failes at QuickTime

I am trying to install iTunes on Windows XP and when it gets to QuickTime, it gives me:
QuickTime installation failed:
Error Code: -3
OK is the only button to push.
When I run iTunes, it says a lower version of QT is installed and I need to re-install iTunes.
I've tried to uninstall QT, but going through the conrol panel starts the uninstall process, then it just quits. No errors or anything.
Any suggestions?

dOWNLOAD THE STANDALONE QUICTIME INSTALLER AND DOUBLE CLICKIT, IT'LL LET YOU UNISTALL THE LOWER ONE, YOU HAVE TO RESTART AND THEN YOU CAN INSTALL IT AGAIN! IT DOESNT REALLY SOLVE THE PROBLEM OF ITUNES NOT WORKING BUT AT LEAST YOU'LL HAVE YOUR QUICKTIME ON IT! HOPE THAT HELPS
ps sorry about the capslock didnt realise it was on

Install iTunes 8 without QuickTime

I'd like to install the new version of iTunes without installing QuickTime. How do I do this? And why does Apple not have this as an option for the installer?

Apple doesn't ask you about 4 programs it install with itunes including quicktime. I believe that quicktime includes some codecs mp4, m4a that itunes depends on, so you won't ever be able to install itunes without quicktime. There are other free softwares if you just want to put music on your ipod without itunes.

Can't Install iTunes. "Missing Quicktime.msi"

Hi guys.
When I try to intall iTunes its says something like this "Can't read the file: C:\WINDOWS\Installer\QuickTime.msi"
Whats wrong?

let's try this procedure first with that one.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
does the iTunes install go through properly now?

Can't install Itunes due to Quicktime problems

I have tried to install Itunes a few times, but every time I do I receive this error message, 'A newer version of Quicktime is already installed. This installation cannot proceed while the newer version of Quicktime is installed".
I have uninstalled Quicktime and searched through my computer for other quicktime files and removed them but still keep getting this message. Is there something that I'm not doing?

You could try an installer cleanup with the Microsoft Installer Cleanup Utility.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program
http://support.microsoft.com/kb/290301/
Then you should find the program in All Programs (or the equivalent in Vista).
Remove any references to QUicktime. Sometime you find a blank entry or one with just a version number.
Are you installing the latest versions of iTunes and Quicktime?

Can't install iTunes due to Quicktime failing to install

I'm on Vista (sad face) and over the past couple months iTunes has worked on and off...working and then I get an error saying "iTunes has stopped working" and then I have to mess with everything uninstalling/installing to get it working again.
However last week, when it happened I uninstalled iTunes and then attempted to uninstall Quicktime but it would not remove Quicktime off the list even after restarts. Then I ran the newest iTunes + Quicktime installer and it just goes until it gives me and error saying "The installer encountered errors before the requested operation for Quicktime could be compleated" and takes me to the complete box saying try again later. So the problem is with Quicktime because it won't uninstall/install and thus I can not install iTunes.
I have tried using the stand-alone Quicktime installer and have gotten the same error. I have also tried Apple Software Updater and no dice. I am getting very frustrated nothing seems to work and I need to update my iPod! Please help!
Thanks!

+I finally got QuickTime uninstalled (it wouldn't give me errors uninstalling, it just wouldn't uninstall) via Windows CleanUp Utility.+
After you used CleanUp, did you manually remove any leftover QuickTime program files?
If not, let's run through a CleanUp routine again.
Run CleanUp and remove the QuickTime entry.
1. On the Start menu, click Computer.
2. In Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
7. Restart your computer.
Next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
Switch off antivirus and antispyware applications prior to the repair install.
Go into "Uninstall a program" in your Control Panel (assuming here that you don't have Classic View selected) and select itunes. click "Repair" up at the top of the control panel screen.
If the repair install goes through okay, restart the PC and try launching itunes again. Does it launch properly now?

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I've been fighting with this all day, and none of the problems I was having were resolved by any of the other topics.
Every time I tried to install either Quicktime 7.0.3 or the iTunes 6 packaged install, I got the following error:
Error -1607: Unable to Install InstallShield Scripting Runtime
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hi Nick!
actually, there's a weekend-installer-error-spike ... (it smears out to about 72 hours due to dateline effects), so weekends end up being my busiest "work" days. having had recent upgrades also tends to put a bit of additional peak into the normal spike.
It did not work. I received an error code of 1402 and then after I click of and it rolls back the install I get another error code of -1603.
ahhh. i was wondering if there was something kinky like that going on. let's attack the 1402 on the QT install. first start here:
http://docs.info.apple.com/article.html?artnum=93865
(you can probably start with the registry work, rather than trying the uninstall/reinstall first.)
... but if no joy with that, let's try the Adam technique:
Adam Hicks, "Quicktime 7 (Resolution for some install / permission error)", 06:06pm Oct 1, 2005 CDT
if the QT 7 standalone finally goes in, will your itunes launch?
love, b

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Hi...
When I try to install iTunes on my IBM Thinkpad, it installation hangs on "creating shortcuts". I can see that MSIExec.exe is running at 99% when this happens. I have to hit cancel on the installation and the software does not complete the install.
I have tried numerous versions of the iTunes software, I have deinstalled my antivirus software, and I can install other software without any problems, so I know that the install shield works OK. Any ideas?
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Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START>PROGRAMS>ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START>PROGRAMS>ACCESSORIES>Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Cant Install Itunes -- Error says Quicktime has a Newer Version already installed? Whats up with that? I can only install Itunes as a Bundle with Quicktime--

I am running WINDOWS 7
I have read up on this error-- Nothing is working.. Now I have No Itunes,
I tried to UNINSTAL Quicktime- it wont let me from (Add/Remove) Programs-- Says there are some POLICIES in place that wont allow
me to *Install (Hello) Im Uninstalling-- And I am the Administrator--
I found the DELL Installed (Hidden) Administrator and tried to do it while logged in as it-- NO WAY- same error
So, I deleted the (2) (QTS) files in syswow64? Windows system folder for WIN7 64 bit
Rebooted
Still not able to Uninstall-- GRRR
I have no more ideas.. I saw a site or two that had a copy of ITUNES (Unbundled) for install- but it didnt look safe or authorized by Apple- so, I didnt do it
Besides.. I now dont have a good VER of Quicktime on board either-- without those QTS files--
Im really messed up--
Can someone help!

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

I can't install Itunes because of Windows installer package error, please help!

I tried installing Itunes for a long time on my desktop, I'm running Vista. Everytime I try to install Itunes it runs for a bit, then gives me this message
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I went through many posts on how to solve this problem, I uninstalled and deleted all the files from this thread : http://support.apple.com/kb/HT1923
and tried to reinstall Itunes, didn't work, same error message.
After i tried to install Itunes in Clean boot still didn't work.
I also downloaded MicrosoftFixit.Program which apperantly fixed this problem for some people, not for me.
Then I extracted Itunes and tried to install all the components seperately, everything installed correctly, however when I tried to install Apple Software update
I got the same error message, i think it is the Apple software update that is causing this problem but I have no idea how to solve this problem.
How do I solve this, any thoughts or suggestions???

Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
Now, uninstall Bonjour from Control Panel.

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Windows Installer
The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes.msi" in the box below.
But when I search for the installation package I can't find it on my computer anywhere.
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Can anyone help me please?

The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes.msi" in the box below.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Installing iTunes 5 - Hanging at Quicktime Installation

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