Installing iTunes 7, completely new problem

Hey everyone. I just bought a new ipod video today and have been trying to install iTunes since I got home. I've looked through every possible solution on this website(it seems like it). Everything I try fails. What happens is at the end of the installation a warning pops up and says Could not open key: HKEYLOCALMACHINE/Software/Classes/.m4a/OpenWithList. Verify that you have sufficient access to that key. Everytime I try to add permissions to that key it won't let me. What can I do?

at the end of the installation a warning pops up and says Could not open key: HKEYLOCALMACHINE/Software/Classes/.m4a/OpenWithList.
just doublechecking here. do you currently have permissions on the keys further up the heirarchy? if not, try changing the permissions at the highest level that you don't have permissions. (also make sure that you have "inherit permissions from parent" set.)

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Can't install itunes on a new Win7 machine. Get a message "There is a problem with this Windows installer package. A program required for this install to complete could not be run"

Can't install itunes on a new Win7 machine. Get a message "There is a problem with this Windows installer package. A program required for this install to complete could not be run"

Have you completed all windows update including service Pack1? If not, please complete all the windows update then follow steps below to re-install all over.
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

I have installed iTunes on my new windows 7 dell laptop every time I start it it comes up with an error saying itunes has encountered a problem and it closes ? any answers have tried command prompt reset and it has not resolved it also un/reinstalled

I have installed iTunes on my new laptop OS Windows 7. I have two iphones, a 3rd gen nano and an ipod classic.
Since the install yesterday I keep getting an error message which itunes has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a soluion is available.
I have un and re installed and followed a command promt reset.
I still have the problem. Any ideas?

Ok. So I created a new account and iTunes did work. I went back into my original account and tried again and just to be more clear, after I open iTunes it asks me to accept or decline the agreement, I do that, then it says "updating library", and then one all the bars are full it closes and says "iTunes has encountered a problem and needs to close."
okay, let's start working through the user-account-specific causes of this message.
one possibility is damaged itunes preference files in the user account in which you're getting the crash. (there's a different set of those in each different user account, which is how we can get crashes limited to a single user account.)
if that is what is going on, we can often get past this by rebuilding the preference files in the account that is crashing. for the preference files rebuild technique, see my reply to kusma in this post:
b noir: Re: iTunes 7.0.1 crashing

Cant install itunes - "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run."

Can't install itunes - "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run."
Using Windows 7

Hi Acedrvr48,
I found an article that explains steps to take if you are having trouble installing iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
I hope this helps!
- Ari

Can't install itunes due to a problem with windows installer package

hello there i can't install itunes due to a problem with the windows installer package i found a page on this site (here is the link) http://docs.info.apple.com/article.html?artnum=304405 i done every thing on it and i still haven't been able to fix the problem i have tryed the following unstalling itunes deleteing the registry keys deleteing all the temp files disableing all anit-virus software and anit-spyware. runing cc clearner downloading a new installer for itunes and windows installer and the script thing. and trying to reinstall. nothing seems to work i don't know what else to do this is the error message i get when i try to install i tunes. "there is a problem with this windows installer package.
A program required for thsi install to complete could not be run.
Contact your suupport personnel or package vendor."
Please Help i would be most greatfull for any advise given
Message was edited by: Joe_TLC

I pulled my brains out trying to figure this bug out and I may have a solution for you.
All of it installed fine in my desktop, but a friend's laptop got the error you mentioned on quicktime, itunes, flash, officeXP and about anything else I tried to load for him.
If you look in: C:\documents and settings\<username>\Local Settings\Temp there will be an iTunes install log...open it in Notepad and see if it isn't exiting with a 1619 error while running msiexec.exe
If this is the case, this fix should work for you.
Seems some configurations of XP (and possibly Vista) aren't allowing full administrator rights to the account you set up when you installed XP (even though User Editor says you do have those rights.)
I read 2 MS articles and turned off simple file sharing, then gave ownership of the entire C: drive to the administrator. Logged the admin account off, logged his "admin" account in, and then gave rights to his personal directory to his account (c:\docs and settings\<username>)
Once I did that, every install that had previously errored out performed flawlessly.
The MS articles in question:
http://support.microsoft.com/?kbid=316309 (1619 error)
and
http://support.microsoft.com/?kbid=308419 (how to set special permissions)
Hope this helps!
Doc

After recently installing itunes on my new PC running windows 8, the CD/DVD drives no longer works, gives a code 19 message. Seems itunes is impacting the registry of the DVD drive. What is best solution to keep running itunes

After recently installing itunes on my new PC running windows 8, the CD/DVD drives no longer works, gives a code 19 message. Seems itunes is impacting the registry of the DVD drive. What is best solution to keep running itunes normally in the future & get the CD/DVD drive working again? if I delete the upper / lower registry keys what other functions are impacted? I see others say itunes asks for a reinstall...then same problem all over again! THX

Have you revieved this support document?
TS2308: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
tt2

Hi there, I have installed iTune on my new Toshiba laptop which runs on Win 8. I can update itune on Toshiba laptop, sync but the iphone Apps still showing app to be updated. Restarted both Itune

Hi there, I have installed iTune on my new Toshiba laptop which runs on Win 8. I can update itune on Toshiba laptop, sync but the iphone Apps still showing app to be updated. Restarted both Itune and iphone....reset phone backup....to no avail.....HELP!

I have removed now all bloatware from laptop, CCleaner run and some more stuff: installed Libre Office, Free Avast, Mozilla Firefox - Spotify was preinstalled. And now this is even better - really simple and fast.
I also removed Ethernet completely, as I don't want to be locked at one place. It's not cool to use laptop on divan sofa. So tired after hour of sitting in uncool position. Wifi speed loss is almost 50%. 95 Mbps I get from 100 Mbps at Ethernet and on Wifi in laptop I get at max 50 Mbps. It's only for end this year this way, then I will slow down my connection anyway as for one person and laptop/smartphone it's way too much of speed for 40 €. With 27€ I can get the same 10M/10M and it will be more than enough. Now I have 100M/10M.
I'm also considering about 50M/10M option for 32.90 €, but I will see what I do. I download now test file 10GB and it loads 30-40 Mbps and sometimes even as fast as 50 Mbps. It depends on server also, but ebven on Google, which works on Ethernet at 95 Mbps, it is on Wifi nothing more than 51 Mbps.
It's also 10GB of 1,100 Offlined tracks, I tested it now. So on trips 32GB card should be enough for my phone. I'm going to one soon :)

Can't add itunes library to my ipod etc since installing itunes on my new computer. HELP!

I have just installed itunes on my new PC and am trying to add some songs onto an ipod. The songs were purchases from the Itunes store. I go through the process of drag and drop onto the device (its the same with my ipad and iphone) but it won't work. Since installing itunes on my new computer I have bought an album off itunes and it downloaded with no problems - but any of my old purchases won't transfer over. Not sure what I am doing wrong. I haven't as yet transferred over my music libray from my old PC (songs that I burnt ) so not sure if it would be the same. I would have thought that songs that have been purchased in itunes should easily transfer. Help please?

Move the files for your new purchases out to the desktop.
Migrate your library properly from your old computer as given below.
Move the files stored on the desktop into the Automatically Add to iTunes folder.
Migrate iTunes Library
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2

Trying to instal itunes on my new samsung laptop and it will not have any of it keeps asking me to verifie that its proper down load please help

Having loads of trouble installing itunes on my new samsung laptop keep getting this message when i try to run the download .
This installation package could not be opened verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid windows installer package please help i am close to brakin

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I am unable to install iTunes on my new HP laptop.

I have tried several times to install iTunes on my new HP Pavillion dv7. Each time I get a Windows installer error message, Is anyone else having the problem. My next step is to take the Laptop back to BestBuy and have the Geeks check it out.

Are you using the Itunes installer for windows 7 64 bit?
"go to apple.com>itunes>download for pc +mac>"download now" page with the hardware and software requirements for iTunes. This the same page where you seelct itunes for 32 bit or 64 bit windows 7.
Under the software requirements you can find the required downloadable installer.

I just tried to install Itunes on my new computer & lost everything! HELP!

HELP!!! I just tried to install Itunes on my new computer...i had it already on another one, that i know longer have...everything went fine and then the last thign it said that i already had this account set up non another computer and i thought it asked if i wanted to transfer everything to this new one, so i clicked yes...well apparently it didnt quite ask me that because it deleted everythihng...so it looks like i have never downloaded any songs in my Itunes and on my Ipod...did i lose it all or can it be retreived? im so freaking out!! Help please!
Thanks, Miz. C~
Ipod Mini Windows XP Lap Top

Hello Miz C,
As I said in answer to your other post, pressing "Yes" when iTunes brings up the dialogue window asking whether you want to replace the songs on your iPod with the songs in iTunes does exactly what it says. If you linked to an empty iTunes or one with only a few or completely different songs it will have erased your original iPod song list. Unless you have the original PC to connect back to the songs you had are gone. You could check out what data recovery programs are on offer but I have no experience of any to fully recommend.

TS3212 im trying to install iTunes on my new hp com and it keeps coming up with error code HRESULT:0x80070BC9 what do i do?

im trying to install iTunes on my new hp com and it keeps coming up with error code HRESULT:0x80070BC9 what do i do?

HRESULT: 0x80070BC9
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 80070BC9, or some other number? (If they're another number, what number are you getting?)

I just installed itunes on my new laptop and in the sync it did not transfer my playlist do i have to do it manuallyor can i have them on both of the laptops i use

i just installed itunes on my new laptop in the sync with my itouch all the music was transfered over but not the play list do i have to do it manually or can i only use this one computer to use those playlist i am content with only using this laptop but how do i get them over .and is it possible to have this itouch connected to both of my laptops. i know its a lot of questions but then again look at my sign on name,lol

First and foremost, learn punctuation and capitalization so we can read what you're writing properly.

Since I updated my phone and installed itunes on my new laptop, none of the songs I purchased from itunes will work. NOT HAPPY.

Since I last updated my phone and installed itunes on my new laptop, all the songs I purchased (and spent alot of money on) wont play on my phone or itunes on my laptop.

thanks for the reply
it looks as though i have to download them all again because next to each song on both my phone and laptop there is a cloud with a red arrow.
i installed the itunes, then plugged my phone in and followed all the instructions- the itunes on my laptop shows all the songs but still has the cloud symbol

When i try to install iTunes onto my new computer, it says ""installation pkg could not be opened. Verify that this pkg exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer pkg."

When I try to install iTunes onto my new computer, it says "This installation package could not be opened. Verify that this package exists and that you can access it or contact the application vendor to verify to verify that this is a valid Windows Installer package." I can save iTunes onto my computer, but when I click run, this is the message that appears. How do I get this thing installed?

Hello annesmith1954,
Thank you for using Apple Support Communities.
You can use the information in the following article to troubleshoot your installation issues with installing iTunes on your PC.
"Could not open key" message when installing iTunes or Apple components for Windows
Regards,
Jeff D.

Installing iTunes 7, completely new problem

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