Installing iTunes 7 or 8 causes my DVDR drive to disapear

I have a very frustrating problem using iTunes. Everytime I install it or download an update my optical drive disappears from my system. I did an internet search and I can get it back by editing the Registry. However when I do that iTunes will not read or write to CDs. This happened first with my office PC when I installed iTunes 7.5. Now it has happened with my new laptop when I installed the current version of iTunes 8.
Is there any way to get iTunes to fully work with Vista? If not are there any alternative packages which will allow me to manage the music/video on my iPod Nano?

Anyone else had this problem, come on...............

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Installed iTunes 7.6 and my DVD Drive disappears

I noticed that since I installed the newest version of iTunes on windows vista my DVD player is no longer present. I realized this through a series of trial and error. Originally I noticed my DVD drive was not responding and could not figure out why. Had HP tech support fix the problem by removing a damaged registry key. But later when I went to iTunes it caused an error in iTunes. When I reinstalled iTunes the DVD drive went missing again. Is there a setting or fix that can correct both problems so that one doesnt keep affecting the other.

Join the club, No there isn't a fix. I have noticed on my Laptop running Vista that the DVD drive doesn't disappear until after you reboot after installing iTunes. So here is my work arounds / First I download all my music then uninstall iTunes - reboot - let the DVD drive return - then reinstall iTunes and burn my CD's before I reboot.
Also a 2nd fix I use is I have another computer on my home network running Windows XP that I network too, it doens't have any DVD issues running iTunes so I just link to my Laptop and burn from that computer.
But the only true fix is give up and use Napster...

Installed itunes 6 and now CD/DVD drive won't work at all

I just bought a new ipod and installed the software and now my CD/DVD drive won't work at all. Here is my info: Could someone please help!!!
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Inspiron 5160
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: ASAPIW2K (6.0.2.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce FX Go5200 \GeForce FX Go5200
IDE\DiskFUJITSUMHT2080AH_______________________006C___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSONYDVD+-RW_DW-D56A____________________PDS7___, Bus Type ATA, Bus Address [0,0]
SCSI\CdRomROXIO__DVD-ROM_EMULATOR___, Bus Type SCSI, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: SONY DVD+-RW DW-D56A, Rev PDS7
Drive is empty.
E: ROXIO DVD-ROM EMULATOR, Rev
Drive is empty.
If anyone has a solution for this stupid problem that would be great.
Thanks

Yes, I suspect that it's the virtual drive emulator software you have there. I know nothing about that software and it doesn't look like the Roxio support page even mentions it, so it's probably software old enough that they're not supporting it anymore.
To uninstall any software, I would start with the "Add and Remove Programs" Control Panel. Uninstall it there, and then use the Microsoft Installer Cleanup Utility —
http://support.microsoft.com/default.aspx?kbid=290301
Download and install that. Run it and find the drive emulator software on the list and remove it there. And reboot and see if that has successfully removed it.
There is a work around that if we just remove the iTunes CD driver, you'll probably get your drive back, but you'll only be able to rip CDs, you won't be able to burn them without the iTunes CD driver installed. You do have some Pinnacle CD burning software installed. Are you currently using that or is that leftover cruft as well?

Installing iTunes on VMWare caused iTunes on Mac to forget where songs are.

I have (had) a pristine iTunes library on my Mac. Two days ago downloaded and installed iTunes for Windows (64) on my VMWare partition. For some reason this caused about 1/2 of the songs in iTunes on the Mac to forget where they are (i.e. the exclamation point problem). The original files have not been moved, and if I do the locate option I can find them - but I don't want to do this on at a time.
How can I get my iTunes library back in order?

I also have this problem, but on my 64-bit Windows 7 desktop. My income level no longer permits me to purchase Apple computers. Anything that I've bought off of the iTunes store, most of it's ten to six years old, will not play any further than 2:34. I just knew when I agreed to this "protected music" business I'd find myself a decade down the line staring at an expensive but unplayable music collection.

4Gb Nano - Vista JPE install iTunes 7.4.3.1 - USB driver not found

Help! I've tried all the re-installs and re-boots. I have a fully updated Vista HPE running on an AMD6200 with 2Gb memory. iTunes installs but the USB driver fails to install when the iPod is connected to the USB - the install program searches has search my hard disks and cannot find a driver when it searches the web. Anyone got any ideas on how the fix this?

Since making the post yesterday the fix was reasonably straight forward. See discussion 'windows vista wont install ipod drivers' posted by Nigel Savage Sep 19, 2007 7:20AM and reply by Brian.
Solution involves putting copies of latest version of usbstor.inf and usbstor.pnf from C:\windows\system32\driverstore\filerepository\'look for newest version of folder that start usbstor' into C:\windows\inf folder. Then re-install driver for iPod via control panel - administrative tools - computer management - system tools - device manager. With the ipod connected via the usb look for the icons with a yellow flash - it should now install ... it did for me!

Can't install iTunes, QuickTime is causing error

When I tried to update to iTunes 10 the wheels just fell off!
I have gone through all the steps of uninstalling all of the iTunes components in the recomentrded order. I have run reg cleaner and some unistall software. But I still get a message that says "there is a newer version of QuickTime installed" and the installtion does not complete. There is no Apple softwre on my PC according to control panel and and add/remove. What now any ideas? Could it be an issue with Windows Installer?

Here is a solved thread with your problem:
http://discussions.apple.com/thread.jspa?threadID=2502057

I have a toshiba computer with a new hard drive. when i installed itunes,all of my purchased music appeared. now i can only find it in my account history. how do i get my purchased music to appear in my libary again?

hello

Media is only where the user puts it.
Copy the ENTIRE iTunes folder from the old drive or the backup of the computer to the new drive.
Installing iTunes has never caused media to magically appear on a computer.

MacBook won't start up after installing iTunes 8 & updates ...??

My MacBook is a little more than a year old (read, no longer under warranty ...) and it's currently in a coma.
Nothing was out of the ordinary prior to the MacBook going weird - I downloaded a bunch of photos from my camera, ejected a USB drive and immediately after that I tried to launch iPhoto - it froze and I tried to force quit (several times) without success. I then pressed the power button, and that was the last time I saw my desktop.
Whenever I press the power button to try to turn it on, the Apple logo comes on (but no spinning wheelie) and then a grey screen comes up saying my MacBook needs to be restarted - either press the power button for a few seconds or try the reset button (which is where???).
Anyway, for the next two and a half hours, I tried everything I could find on the forums to revive my MacBook. I did the PRAM thing, pulled out the battery, did the Cmd+S/V gig (that went no where either, just got stuck on a black screen with lots of words after a while), got my old OS X install disc out (couldn't find the Leopard at 2:30AM ...) ran through the whole repair thing ... Point is, I'm still looking at the screen that's telling me to restart my computer.
I've gone through the forums here and it seems like some people with year-old'ish MacBooks who have installed iTunes 8 as well as the latest software updates seem to have the same problem. Now I know it's my fault I didn't backup my data so I can't just wipe the HDD and hope for the best. If I knew installing iTunes 8 would cause this, I wouldn't have bought the new iPod Touch 32GB, which requires the iTunes 8 to work. And I usually install all the updates Apple tells me to install ... maybe this is what you get for being gullible.
Anyway, I think I'm going to have to take it to a service centre, who has quoted me at least $75 to $250 to have the thing "diagnosed", let alone fixed.
How do I know if I broke the MacBook or iTunes & the software updates did? Or are MacBooks really pre-programmed to die after the one year warranty expires ......?? Eitherway, I'm really put off by Apple right now.

Another victim!
Try booting up from the install disc (insert and hold down C), then run disk utility and and check your drive for errors, and then if possible try fixing them.
This didn't work for me, however after deleting my hard drive and repeating the above procedure no errors were found, and after a reinstallation of OSX my computer is working although extremely slow.
As for recovering your data I'm not sure. So far I haven't heard of it being done, although I have heard of new hard drives needing to be purchased.
Good luck. And spread the word!

Help Will Not Install ITunes 7.3

This is a problem I can install ITunes at all cause it can not unistall the older version, this is frustrating, I tried to uninstal the old one and it can not be found. Help...What do I do? Thanks..

replying to Cynthia-Avey
Yes and in Quick Time as well...But yes I am getting that error...
okay. in that case we'll try the procedure from the following post:
http://discussions.apple.com/click.jspa?searchID=-1&messageID=3568566
(since you're getting a QuickTime.msi message, you won't be able to uninstall QuickTime from add/remove ... no problems, you just have to skip ahead to removing the installation configuration information with Installer CleanUp, and then manually removing the left-over program files.)

ITunes 8 messed up my hard drive

So this morning before I left for school I started the update. When I got home 8 hours later, the install was done (obviously) and it was asking me to restart my PC. My hard drive was and still is making a ring-type sound. It won't connect to my computer. I've tried turning it off and on but that doesn't help. I think this update is messed up.
Message was edited by: Donovanad

Hi
I had exactly the same thing happen to me today. I was installing iTunes 8.1.
My hard drive made a funny noise, I shut the computer down and it would not reboot.
I could not run Ghost, or reinstall Windows until I formated the hard drive and installed Windows from scratch.
I was then able to restore using my Ghost boot CD and my backup on my external HD. I just finished after hours of work.
I won't try and install iTunes 8 on this computer again.
Mike
Message was edited by: MikeHawthorne

Uninstalling and Re-installing Itunes

we have 2 computers in our house and we are having trouble with itunes one. when trying to open itunes, there is a pop up saying
"uninstall itunes and re-install."
if we uninstall itunes, will all of our media vanish???
HELP PLEASE!!!
-thanks!!
Message was edited by: turpinx2

Hello turpinx2,
Uninstalling and re-installing iTunes will not cause a loss of media, because it is stored elsewhere on your computer's disk (In your case, probably under "My Music" from under "My Documents). I have done it a few times myself as necessary, and never had any problems.
This article should assist you in uninstalling iTunes if necessary.
[Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP|http://support.apple.com/kb/HT1925]
Hope this helps.
B-rock

BIOS error on reboot after installing iTunes/Quicktime

Installed QT first, to correct first error I got when installing iTunes. Have QT on C drive, installed iTunes on E drive - since it takes up gobs of space and I only have a 10GB for my OS, antivirus, etc. I run all apps from my E drive. No probs until this happened. I get an error that says that bios is not installed and to press [g] to continue. I do this and it boots normally into windows, BUT my E drive has now gone missing. I know I'm returning this God-forsaken device, but I have to get my PC back to normal. Please help!

This is where you should really be posting this:
http://discussions.apple.com/forum.jspa?forumID=792
Why not try installing iTunes and QT both on your C: drive and see if the problem stops? At least it gives you a starting point. You can keep your iTunes library on E:

When installing iTunes 10 I get an error message "Invalid Drive: F:|". ANy advice?

All I want to do is upgrade from 9 to 10 so that I can run my ipad.
When installing iTunes 10 I get an error message "Invalid Drive: F:|". ANy advice?

Bissley,
I have received this error in the past and it is usually caused by Windows automatically changing your external drive letters when you install. There are two ways around it; first, follow the directions provided by b noir. Second, within iTunes go to Edit > Preferences > Advanced
Under the advanced options you'll see a recessed section called "iTunes Media folder location". Although you may have set this in the past it, if Windows changed your drive letters it will no longer be valid. Default is usually "C:\blah\blah\mymusic"
Changing it just a matter of clicking "change" and finding your music folder again or change your drive letter back (if it changed at all).
If Windows is changing your drive letters, it is best to set them yourself so that everytime you plug in the devices they use the letter you assigned. Here is a link for that process:
http://windows.microsoft.com/en-US/windows-vista/Change-add-or-remove-a-drive-le tter
Hope it helps.

Installed iTunes and my Laptop no longer recognises CD-ROM drive

I was given an iPod for Xmas, so I downloaded iTunes and installed it on my Laptop. When I opened iTunes for the first time, I got a message saying that I needed to reinstall iTunes if I wanted to burn CD's; that's fine I thought, as I don't burn many CD's and can use another application to do so. Problem is, when I go into "My Computer" my CD-ROM drive is no longer there and I can't use it play CD's or games. I had to do a system restore in order to get my CD-ROM drive back. I've tried installing iTunes 3 times now and exactly the same thing happens each time.
Obviously, I need my CD-ROM drive and I can't use my iPod without having iTunes installed on my Laptop. Does anyone know what could be causing my problem? Or any way around it? Any response would be greatly appreciated. Thanks.

Hi,
We have this problem also!!! The removal of Itunes and Quicktime certainly resolves the problem regarding installation but what's the point if you then can't use your CD drive. We also have a 30gb Ipod and are regretting our purchase. My daughter bought a Zune by Microsoft which is fantastic, used on a different computer... starting to think that we should have done the same.
CAN ANYONE HELP WITH THIS PROBLEM... APPEARS TO BE MORE AND MORE COMMON WITH OTHER PEOPLE.

Installing iTunes to alternate internal hard drive?

Cliff Notes Version:
Can someone help me re-install iTunes on an alternate internal drive (a drive other than C)?
I have just removed iTunes and all components from my PC and now need to reinstall.
You can read the details below but ultimately I want to install all things Apple on my E drive as opposed to my C drive.
If you do read the details, I chose option 3 at the bottom as opposed to trying to fix existing errors or files.
I tried moving both the library file and the database file as instructed but you can see the error messages below.
What I am looking to do is do the original install on the E drive to avoid moving anything as that did not work the last time.
I am not looking to save any files or playlists...I can repopulate those fairly easily. I just want this set up right out of the gate.
Any advice greatly appreciated.
Original Posting on Another Board:
I originally tried to move itunes the library & database and got the these errors
- iTunes Library cannot be saved . There is not enough memory
- the iPhone Doug's iPhone cannot be synced. An unknown error has occured (-23)
My System:
Windows 7 64 bit
C drive = 96Gb SSD that is used for program files only. I want to move both the library and database (ie all Apple software) off of here.
iTunes 10.7.0.21
System has 8Tb of memory over several hard drives (music, photos, etc...). iTunes will only manage the music part of my media
Of these drives, about 1.5 Tb is music. Of that 1Tb is a copy (FLAC) of all my CD's. The other 1/2 Tb is digital music I have downloaded.
E: = 1 Tb drive for digital music (mp3 files) It is less than 20% full
H: = 1 Tb drive containing a FLAC copy of my CD collection
Bonjour was/is disabled as it had been causing other issues with the system (edit - is has now been uninstalled with the remainder of the Apple software)
I wanted to move itunes (both the library and database files) is to keep the SSD at a lower capacity. Obviously the library files alone would have over-ran the drive, but I am not sure how large the database file gets, so to be safe I moved it too. Here are the steps I took:
First I moved the library (at the point it was moved it only had 3 mps cd's in it).
1. Edit>Pref>Advanced
2. Checked only the Keep iTunes Media Folder Organized (I do not want a second copy of all my music in the library.
3. Clicked CHANGE button and chose E:/Music folder (the same drive I have my digital files on and only 20% full.
4. File>Library>Organize Library>Consolidate Files>OK
I then moved the iTunes Database:
1. Shut down iTunes
2. Copied the iTunes folder to the new location (also E:/Music)
3. Restarted iTunes while holding the shift key and chose the library.
Finally, I moved in all the digital files from the E drive (File>add Folder to Library). This appeared to work and all my MP3 files appeared in iTunes.
The problem started when I attempted to sync my iPhone. I should note that my music library has been recently rebuilt as I lost everything on a previous drive (music, iTunes, etc...). So, when I attempted to sync the phone for the first time since re-installing/rebuilding everything, I got an error message: this iPhone is already synced to another Library. And that if I continued with the sync, I would lose all the files on the iPhone. I was ok with that as I had the files in the new/rebuilt iTunes. Also checked was the button to let me check the files I wanted to sync as iTunes is much larger in size than my phone. At that point I tried to select several files to sync with the phone and got the error messages listed at the top.
So, I have a few questions:
1. Can anyone tell me what the error messages mean? The first about not having enough size makes no sense. The drive that iTunes was moved to was only 20% full at the time on a 1Tb drive. Even if I had chosen to keep a copy of the music in iTunes (which I did not) it would have still only been 40% full including the iTunes Library file. I have no idea why I got this message.
2. Just how large will the iTunes database get. I know this is subject to how much it "manages" but assuming 3-4 Tb of music, photos, etc... how large will this file grow? On my SSD Windows is taking up more than 25% of the drive. I could leave this on the SSD provided it will remain fairly small and just move the library but thought it would be just as easier to move everything.
3. Would I be better off completely installing iTunes and re-installing it on the alternate E drive as opposed to the default C (SSD) drive? This is what I have choosen to do, so far have uninstalled iTunes and now have questions regarding re-installing on an alternate drive (see very top)
Any help is greatly appreciated!

turingtest2 - thanks for the info. Have some questions:
1. Already used 3rd party software to backup all the music from my phone (about 99% ripped from cd or purchased elsewhere than iTunes. So, I really need to just get any data (contacts, etc...) and the apps purchased backed up. I assume doing steps 3-6 from the Recover Your iTunes Library link you sent will do this?
2. From what you sent, just my database file will be about 20Mb on a 96Mb drive. That is precisely why I want to move the database as well as the library off the C drive.
3. I currently have no library as I deleted all things Apple earlier today. What I do have is 2 drives that contain music, an E drive for music downloaded and an H drive for music ripped from CD's. So I don't currently have a library to know if it's working. The process you describe is a split process with the library database on one drive and the media folder on another drive. In my case I do want to "move" the entire iTunes folder to another drive but an internal drive. And as opposed to moving the files, is there a way to simply install them that way when downloading a new copy of iTunes (rather than installing then moving the files)?
Also, in the Make a Split Library Portable document you linked, it sawy that any media files outside of the media folder will need to be consolidated. Since I am starting from scratch, I assume there will be no files there yet to consloidate. Or would this be the files I backed up and restored (apps, data,etc...) in step 2?
As for manipulations you mention, are any of these necessary in my case if I am not moving a library but rather creating a new library on a different drive? I assume once the
Or, in short, how can I simply install (or move) the entire iTunes folder to my E drive and then compile the library with music? And if you don't mind, could you be pretty detailed on moving/installing both the library database and the media folder on the new drive? I got confused about renaming, root drives, etc...
Or am I overthinking this and it is as simple as downloading iTunes (to the C drive)> copying the iTunes Media folder (and all contents)>pasting that folder in my E drive> going back and deleting the original iTunes Media folder in the C drive> then re-opening iTunes +shift key to point to the new iTunes Media folder on the E drive?
Thanks again

Installing iTunes 7 or 8 causes my DVDR drive to disapear

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