Installing itunes and quicktime problem

Alright i am having problems installing itunes and quicktime, itunes downloads fine but when the quicktime install gets to writing system registry values it says "Could not open key: HKEYLOCALMACHINE\Software\Classes\QuicktimePlayerLib.QuicktimePlayerApp\CLSID. Verify that you have sufficient access to that key, or contact your support personnel"

"Could not open key: HKEYLOCALMACHINE\Software\Classes
\QuicktimePlayerLib.QuicktimePlayerApp\CLSID. Verify that you have sufficient >access to that key, or contact your support personnel"
Crikey. Haven't seen one of those for an eternity.
Checking on a simpler possibility with it first. It can be produced if certain older versions of QuickTime were installed in a different administrative user accpount from the one in which you're currently attempting to install the newer version.
Do you have other user accounts with full administrative rights on the PC? If so, can the install go through successfully from any of those?

Similar Messages

CD/DVD Drive disappears after installing itunes and quicktime HELP!

When I have installed itunes and quicktime my cd/dvd player drive disappears?? Has anyone had this problem??

I have had exactly the same problem with my Toshiba Laptop running Vista Home Premium for 5 months. I have continually tried updating and checking this site for a fix, but haven't had a clue. My Son-in-law works for Microsoft and uses iTunes extensively and he can't figure it out either. Toshiba has no answers.
I am beginning to believe that Gates has scored one-up on Jobs by planting something in Vista that crashes the drive when you try to use Apple software.

Problems installing itunes and quicktime. i've tried everything

i installed itunes. i was then using the wrong port/plug in because it wouldn't read my D drive. i reinstalled itunes and then i clicked on it and it says something like "i can't open this because the installation failed with itunes or quicktime."
i then tried to delete itunes from "my computer" which worked, but it wont let me touch quicktime to delete it. i left quicktime in the computer.
i have then re- installed itunes and registered my ipod over 10 times at least because it kept saying i couldn't use itunes. i think that might be the problem, that my ipod has been registered so many times. which files ami supposed to erase to fix this problem. i restored my computer and reinstalled itunes and the same problem happened. there is also a error 2095 in quicktime which i cant fix. i just got an ibm laptop aith windows xp and i was wondering if i should try using that instead. it already has itunes on it, but it has not been used.should i?

I'm having the same problem....driving me crazy...I've tried everything...turning off my virus and firewall center....deleting it...reinstalling it from the disk and the site....and I keep getting Error code on the QT of 3 and I don't remember the one of Itunes but it won't run unless QT is installed....HELP!!!!

Massive problems installing itunes and quicktime

Hi, to anyone who can help me:
I cannot install iTunes or quicktime. Just bought a new ipod 30gb. v.excited. Downloaded itunes. gives me error messages when i try to install.
They read: "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."
and
"The installation of Quicktime did not complete successfully. ITunes requires Quicktime."
I have tried using CCleaner to clean up my hard drive and uninstall both itunes and quicktime (old and dodgy new versions). I have tried using 7-zip to unpack the new downloaded files and install from the .msi and other .exe files.
I have tried installing the standalone Quicktime (which wont install properly) and then installing itunes (which won't install properly, coz quicktime is not installed properly)
I have tried rebooting my computer between these attempts
I have tried it with my virus-protection software off as one thread here suggested.
I am logged on as administrator for all these attempts and i'm at my wits end.
I have tried everything!
please help me if you have suggestions.
Thanks
Lisa
Dell Windows XP

They read: "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."
interesting.
did you have an earlier version of itunes and/or quicktime installed on the PC? in particular, an itunes 6.0.x or lower version, and/or a QuickTime 7.1 or lower version?
(checking on this because i'm wondering if there's a DCOM permissions issue involved with the uninstall of your previous versions of itunes/quicktime.)

Problemmm installing iTunes and Quicktime on 64bit XP System....NOT VISTA!

I had a problem installing iTunes onto my Windows XP 64bit system so I tried an older version of both iTunes and Quicktime 7.1.1 from www.oldapps.com and it appeared to work okay...it was version 7.1 I believe. However, the library it pulled over won't play anything that I have downloaded since that release. Any advice?
Does anyone have a solution for a 64bit XP system? Is there an iTunes tech support phone number anywhere?//

Hello, Welcome to discussions.
I am sorry. At this time there is only iTunes 64 bit for Windows Vista, There is currently not one for Windows XP 64 bit.
Please feel free to use feedback link below.
http://www.apple.com/feedback/itunesapp.html
Windows Software
* Windows XP Service Pack 2 or later, or 32-bit editions of Windows Vista
* 64-bit editions of Windows Vista or later require the iTunes 8 64-bit installer
* QuickTime 7.5.5 or later is required (included)
* 200MB of available disk space
* Screen reader support requires Window-Eyes 7.0 or later; for information about accessibility in iTunes, visit www.apple.com/accessibility

Can't install itunes and quicktime on win7 32bit

Hi all,
since the new updates from october 2011 i couldnt update my itunes anymore. During the installation it said:
in dutch: kan map C:\ProgramData\Microsoft\Windows\StartMenu niet maken. Er bestaat al een bestand met deze naam. Wijzig de naam of verwijder het bestand en klik op nogmaals.
In english: can not make folder C:\ProgramData\Microsoft\Windows\StartMenu. There already excists a folder with this name. Rename the folder or delete the folder and try again.
Now the problem is: i deleted my itunes and quicktime to finally install the new updates. When i install itunes it still give this message during the install and i cannot find the folder C:\ProgramData\Microsoft\Windows\StartMenu and i deleted everything i could find from itunes.
In my start menu there isnt anything named itunes as far as i can see. how can i delete the folder so i can finally instal itunes again..?

These are the minimums listed for the iPod Classic:
Windows system requirements
PC with USB 2.0 port
Windows Vista or Windows XP Home or Professional with Service Pack 2 or later
iTunes 7.4 or later

Installing iTunes and QuickTime on an HP laptop running Windows 7.

I get error 2738 when:
installing todays downloads or when
uninstalling a preinstalled 2009 version of QuickTime.
I have seen and successfully applied the solution offerred at http://support.apple.com/kb/TS1331.
Twice.
Restarted the computer and applied that solution again, and again with the message indicating success.
And each time get the error 2738 message.

I also looked through the earlier messages and saw something about
a logon as a simple user.
Did this and then noticed the uninstaller in QuickTime folder.
Used this and QuickTime uninstalled without error (2738 or anything else).
Continued to be logged on as this simple user.
Ran the iTunes installer (answering yes to security questions).
Installed both iTunes and QuickTime without error.

Installed itunes and quicktime 7.1.3 but....

I installed the new itunes so i could buy some movies but when i went too open it it said error- cannot open file need quicktime 7.1.3 too run - so I reinstalled it 3 times and it didn't work, so then i just intalled quicktime 7.1.3 and it still didn't work. So now i cant use itunes.

when i went too open it it said error- cannot open file need quicktime 7.1.3 too run - so I reinstalled it 3 times and it didn't work, so then i just intalled quicktime 7.1.3 and it still didn't work. So now i cant use itunes.
here's what we'll try first with that one.
first, completely remove your existing itunes and quicktime using the instructions from the following document:
Removing iTunes and QuickTime for Windows
second, download and install the Windows Installer CleanUp utility. use it to check for any leftover itunes or quicktime installation configuration information. if you find any, remove it with CleanUp.
Description of the Windows Installer CleanUp Utility
now restart the PC. download and save a copy of the itunes 7.0.1.8 installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
iTunes 7.0.1.8 Installer
if that install goes through okay, restart the PC and try to launch itunes again. does it launch okay this time, or do you get an error message? if you get an error message, what does it say this time?

Why can't i install itunes and quicktime on my windows 7 64 bit pc

I have always failed trying to install iTunes to my Windows 7 64 bit PC. When installing it'll pause for a long time in this stage:
After a while it'll then show this message:
I tried it a couple of times and it always ends up like this. And moreover, when I tried installing QuickTime it ends up the same?
Anybody can help me with this???

SAME PROBLEM I HAVE.

Help: iTunes and Quicktime problems

Hello
I have read so many topics similar to this and followed the advice there but no luck. So i am on my knees with what to do. I miss iTunes!
When the latest update came out, i updated it and after the install i could not open iTuens. I got the following error message:
"iTunes has encountered a problem and needs to close. We are sorry for the inconvenience."
With...
Error Signature:
AppName: itunes.exe AppVer: 6.0.4.2 ModName: unknown
ModVer: 0.0.0.0 Offset: 10001040
I must have reinstalled about 10 times at least. No success. So i did a quicktime standalone install before iTunes. No success. In fact, Quicktime fails to open at all and won't show up in the Add/Remove Programs. Gives error something on the lines of "0x80040707" straight after Quicktime standalone install.
I am running a Windows XP Pro 64-bit edition. Is this a new problem?
This is driving me crazy! I never realised how much i depend on iTunes and what it gives me
Thank you so much in advance!
Tom

sorry about the delay, Twong. i had been trying to avoid the BMWX5 rants, and hadn't realised that the one in here had been edited out.
your message on launch (when it cites that offset 10001040) is almost invariably caused by a broken QuickTime. so let's first try a careful standalone QT 7.1 reinstall:
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b

Installing iTunes and QuickTime

I've read all of the discussions and tried everything. I had iTunes working on an old computer. Bought a new computer and a couple of iPods. I'm trying to install iTunes from the download. It appears to install ok but when I launch it, I get the "Tell", "Don't Tell" message. Through that, I find out that the problem is with QuickTime and that I should remove it and reinstall. Except that QuickTme does not show up as an installed program but iTunes does. So, I remove iTunes and reinstall. Same thing. When I launch QuickTime, nothing happens but I can view the options page. I tried the standalone quicktime install but get an error at the end (Can't remember the error but it lists a bunch of dll's).
Can anyone help?

hi Sunfire!
I tried the standalone quicktime install but get an error at the end (Can't remember the error but it lists a bunch of dll's).
hmmm. can you run that standalone again, and check to see if you're getting an "0x80040707" error?
(if so, i think we've got a good shot at fixing this one.)
keep us posted.
love, b

Cannot install itunes and quicktime

I get an error message during quicktime installation
"cannot open key: HKEYLOCALMACHINE/Software/Classes/QuicktimePlayerlib.Quicktimeplayerapp/CLSID"
Any suggestions what to do next.

Sounds like something regarding the Quicktime registry files.
Try running through this:
http://docs.info.apple.com/article.html?artnum=302538
Then, go into Control Panel -> Add/Remove Programs
Uninstall anything that says iPod for Windows
Uninstall iTunes
Uninstall Quicktime
If you run into problems uninstalling Quicktime:
Download/install the Windows Installer Cleanup Utility
http://support.microsoft.com/kb/290301
Run it (Start -> All Programs -> Windows Install Clean Up)
Remove anything that says:
iPod for Windows
iTunes
Quicktime
Then, go into C:\Program Files
If there is an iTunes folder, delete it
If there is an iPod folder, open it and delete the folder labeled "bin"
If there is a Quicktime folder, delete it
Then, go to C:\Documents and Settings\yourusername\Local Settings
and delete the 'temp' folder
Note: If you don't see 'local settings' click Tools -> Folder Options; click the view tab; under 'advanced settings' click the option to 'show hidden files and folders' and then click Apply and OK
Empty the recycle bin
Reboot the computer
Go here and download the version of Quicktime that does not include iTunes:
http://www.apple.com/quicktime/download/win.html
Then, go here and download iTunes 7:
http://www.apple.com/itunes/download/
Once you have it successfully installed, you can go back into MSCONFIG and put your computer back to normal startup (just select normal startup, and click apply, close, and restart when it prompts you to)
CG

Bought new iPod but unable to install iTunes and Quicktime, so what now?

I tried to install iTunes, but when it gets to the Quicktime module, it stops working and says the following: This installer cannot upgrade QuickTime 7 for Windows Public Preview. Please uninstall it first."
OK, so how do I do this. There is NO Quicktime listed anywhere in my Add/Remove folder, and no Quicktime shows up when I run the word through the FIND search in Registry Editor.
If I cannot resolve this, I'll have to return the iPod to Apple as an unworkable gadget.
Dan Hedgpeth

I have just found a way of sending some feedback to
Apple.
Will be interested to see what they say to this>>
I find it ridiculous that the cost of these ipods
does not include some on line support from Apple. We
have to try and rely on other users in discussion
forums. All I am finding is there are loads of others
on thee forums with similar problems unable to find a
solution.
Please advise.
Also found a number for 'tecnical support' after 5
days trying....
0870 876 0753
Will give them a 'polite' call tomorrow!!!!
Thanks for the phone No. I was having a problem with Quicktime which I couldn,t resolve by checking the discussion forums but that phone No. was a great help. Alhough you are talking to a call centre somewhere in the world and have to be careful with the language difficlties it was a help and it,s a shame Apple don't make this No. more easily available, so well done for finding that No.
You can go days or even months for a solution and I think Apple should have an online Tech. expert to help out.
Dell Windows XP Pro
Dell Windows XP Pro
Dell Windows XP Pro

Cannot open TIFF files since installing iTunes and QuickTime Player.

iTues+Quicktime is preventing use of Alternatiff, that is a Firefox plug-in TIFF image viewer, from displaying the image. Instead the Quicktime symbol appears but is unable to display the image. I uninstalled iTunes and without any other change, the plug-in works. I installed iTunes, making sure it is not selected as default media player. When iTunes started both it and Alternatiff plug-in functioned correctly. However, Upon exit from iTunes my TIFF viewer stopped working again. Uninstalling Quicktime (leaving iTunes) enables Altermatiff but then iTunes doesn't work
It is critical that I get bot iTunes and a TIFF viewer plug in to work.
HELP!!!
[email protected]

Excellent news, Bulent!
I hope Quicktime does not, later, try to take over again.
Good point ... next time you do a QuickTime update directly from the Website:
http://www.apple.com/quicktime/download/
... very near the end of the install, there should be a screen with a "Configure File/MIME types" button. Click the button, go to the MIME types, and make sure that that TIFF image entry is unchecked. That should avoid the problem in future.

Installing iTunes and QuickTime on computer not connected to internet

I'm planning on giving my current iPod to my father-in-law. He has a computer but it isn't connected to the internet. If I just download the iTunesSetup.exe from this Apple web site, does it contain everything needed to install iTunes, or will it try to download other components from the internet. If so, is there a way to get the full iTunes/Quicktime software so I can bring it over to his place (either burn it on a DVD or put it on a USB)?
Thanks,
-D

Wlecome to AD!
iTunesSetup.exe should have everything you need.
QuickTime is bundled into the install - so are Safari, Apple Software Update, and a few other things.
Cross your fingers that it goes well. Othewise, you're nowhere near the internet to get answers if an error message or problem crops up.

Installing itunes and quicktime problem

Similar Messages

Maybe you are looking for