Installing iTunes error message: how to resolve?

I have been running iTunes & Quicktime (QT) successfully (unknown versions) until trying to upgrade to iTunes v8.0.2 today. I have confirmed that QT 7.2 Player has installed and is running OK, but no version of iTunes will now install despite following all the uninstall/reinstall procedures posted here and by Apple.
The iTunes installation is wound back after the following error message appears when writing the system registry values: 'Could not open key: HKEYLOCALMACHINE\Software\Classes\.m4a\OpenWith List'. I have administrator rights to Windows and can edit the key but don't know what value to modify.
Could someone please help?

Are you using the same account as you used when you first installed iTunes?
If you have another admin account, it might be worth trying that.
These odd registry permission problems can sometimes be fixed by repairing the registry permissions using the method in this article:
http://blogs.msdn.com/astebner/archive/2006/09/04/739820.aspx
If you decide to have a go with it, the tool takes quite a long time to run so be patient with it.
This sort of problem used to crop up quite a lot and the method was very useful then, but the problem seems to have become less common lately.

Similar Messages

  • Can't Install iTunes : Error Message "Installer has insufficient Privileges to modify this File" Running Windows Vista

    Hello!
    I am currently having issues installing iTunes on BOTH of my computers. One running Vista, the other, Windows 7.
    (Not the same issues)
    I used to have iTunes on my Vista (32bit), but when asked to update the software (The update prior to the newest one), I was not able to.
    I dont exactly remember the error message.
    Yesterday, I tried to install it again when I realized there was a new update.
    I am receiving an error message while trying to install the software that says :
    "The Installer has insufficient privileges to modify this file: c:\program files\ common files \ apple \ apple application support \ webkit. resources \ inspector \ images \ warnings errors.png
    I have tried almost everything I knew to do.
    Downloaded itunes setup, extracted the files and tried to install them all separately.
    Then I had issues UNinstalling Apple Support and Mobile devices!
    Tried something with the registry (not too sure what. I read it on this website)
    Tried to Force Uninstall EVERY bit of apple on the computer then try again, and to no avail.
    I am a bit discouraged, because I have been trying for so long with both computers.
    I even called applecare for help with Windows 7 computer. Spoke to one representative who forwarded me to another who could not help.
    (Windows 7 itunes WILL install, but when I plug up my phone says I am not running 64bit itunes, which I am, and to reinstall. Then I was missing the Mobile device and would not let me separately install.)
    I am a bit frustrated, and I'd appreciate all of the help I can get.
    Thank You all in advance.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Unable to install iTunes - error message

    I keep trying to install iTunes with the same error all the time.
    "error writing to C:/program files/itunes/itunes.resources/pt.1proj/ipodsetup.nib/objects.xib"
    I have deleted the Temp files folder, uninstalled both iTunes and QuickTime and restarted. I have tried running Chkdsk and it keeps telling me "it can't complete the error check". I just bought a new iPhone...HOW ELSE AM I GOING TO GET THIS PROGRAM INSTALLED AND RUNNING??? So irritated.

    +"error writing to C:/program files/itunes/itunes.resources/pt.1proj/ipodsetup.nib/objects.xib"+
    That is often caused by a corrupt file.
    Try running a disk check:
    http://support.microsoft.com/?kbid=315265
    If that finds and fixes errors, try insatlling itunes.
    If not try renaming the folder:
    C:/program files/itunes/itunes.resources/pt.1proj/ipodsetup.nib
    This will prevent the installer seeing the problem file.

  • Trying to re-install itunes error message "the older version of Apple software update cannot be removed" ?

    Unable to re-install itunes as error message appears "The Older Version Of Apple Software Update Cannot Be Removed"
    Been to control panel and found apple software update but still unable to remove   Help!!

    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • Re-installing itunes Error message Apple application software not found error 2

    I am re-installing Itunes on my home computer at itunes request.
    I am getting an error mesage that apple applicatin software not found Error 2

    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, see if iTunes will launch without the error now.
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • Cannot install itunes. error message i Tunes Library .itl created by newer version

    i keep getting an error message when i try to install itunes. It says iTunes Library .itl created by newer version. It says to use 64 bit and that's what i'm doing but i keep getting the same message

    Hello albee18520
    Download this iTunes and install it to see it the error goes away.
    iTunes 11.0.5 for Windows (64-bit)
    http://support.apple.com/kb/DL1615
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Problems installing Itunes error message - Hkey_local_machine\software\microsoft\windows\currentversion\run - Verify that you have sufficient access to that key, or contact your support personnel

    Can anyone help? I have been trying to install the new version of Itunes for ages my new iphone wont activate on the old version!! Keep getting the same error message -  Hkey_local_machine\software\microsoft\windows\currentversion\run - Verify that you have sufficient access to that key, or contact your support personnel.
    Please Help!!!!!

    That particular key can sometimes be hit by malware, liam, so just to be on the safe side I think we should try a malware scan first.
    Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)
    http://www.malwarebytes.org/mbam.php
    Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look

  • Can't install itunes - error message  "the folder "itunes" cannot be found

    Help. I just bought a new Iphone and can't get itunes to load. I had itunes on my computer for several years for my nano - haven't synced up in about a year. Went to open it and got the following error message
    The folder "itunes" cannot be found or created and is required. The default location for this folder is inside Mu Music folder"
    I have uninstalled everything - quicktime, apple mobile, every single file. I have rebooted, run searches to make sure there were no files at all left - did it through control panel, search etc., rebooted and downloaded it again (this make about 5 times now) and still get that same message that the folder cannot be found. Help! I just blew about $400 in the Apple store!
    Can anyone help me?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Rectify the error message-How to resolve

    Hi.
    I am new to the Mac OS.
    I'm facing the problem that I'm not sure how to solve this error message.
    When I tried to compress the PDF (from print section) and there is an error message displayed....
    Automator could not convert the input data to the desired type.
    I really appreciate if you could help me to solve.
    Thank you

    Questions concerning Automator and Applescript and such are better posted to the OS X Technologies list.
    It would also help if you included the Automator script (screen shot of the actions will do) and a description of what you are trying to do and what you have done.
    I;ll try to get a host to move this post over.
    regards

  • When attempting to install itunes error message could not access network location \. (Windown 7)

    When I try installing / updating any apple product I recive the error massage "could not access network location \." I have a windows seven operating system. I am not that computer savy, and dont know what to do. I tried uninstalling my apple products originally on my computer before I started getting the error message, and they all uninstalled besides for bonjour. They will however not reinstall. HELP!!!!

    not sure it's the latest version but a simple google search helped me find it for you:
    http://www.softpedia.com/get/Security/Secure-cleaning/Windows-Installer-CleanUp- Utility.shtml
    anyways, you might want to wait until another user more versed in windows points you in the right direction.
    good luck !

  • HT1926 since update cant install itunes error message: cant connect  windows installer

    received automatic update today and it would not install, advised to delete everything Apple basically and now i cant get itunes to load just get:" windows installer cant connect". tried all the checks with windows sfc/scannow and no faults.so i have lost itunes completely now! Any ideas pls?

    Try:
    http://support.apple.com/kb/TS3074
    If that doesn't work, try:
    Windows XP:
    http://support.apple.com/kb/HT1925
    Windows Vista, 7, & 8:
    http://support.apple.com/kb/HT1923
    Note: In addition to reinstalling the software listed, unistall other programs from Apple after everything listed, including iCloud.

  • Itunes won't install. Error message: Apple Application Support not found

    Itunes won't install. Error message: Apple Application Support not found.  What is the fix for this?

    It is always these four updates that fail.  I've tried downloading and installing them seperately from apple downloads.  I've tried various recommended fixes, and nothing I can figure out works.  Before these problems, itunes worked on the computer for a year.
    Thank you again for wanting to help me.
    Ken
    1)  Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)
    Installation date: 12/17/2011 7:58 PM
    Installation status: Failed
    Error details: Code 643
    Update type: Important
    A security issue has been identified leading to MFC application vulnerability in DLL planting due to MFC not specifying the full path to system/localization DLLs.  You can protect your computer by installing this update from Microsoft.  After you install this item, you may have to restart your computer.
    More information:
    http://go.microsoft.com/fwlink/?LinkId=216803
    Help and Support:
    http://support.microsoft.com
    2)  Security Update for Microsoft Office Excel 2003 (KB2596954)
    Installation date: 12/17/2011 7:56 PM
    Installation status: Failed
    Error details: Code 57E
    Update type: Important
    A security vulnerability exists in Microsoft Office Excel 2003 that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.
    More information:
    http://support.microsoft.com/kb/2596954
    Help and Support:
    http://support.microsoft.com/?LN=en-us
    3)  Update for Microsoft Office Outlook 2003 Junk Email Filter (KB2597035)
    Installation date: 12/17/2011 7:56 PM
    Installation status: Failed
    Error details: Code 57E
    Update type: Important
    This update provides the Junk E-mail Filter in Microsoft Office Outlook 2003 with a more current definition of which e-mail messages should be considered junk e-mail.
    More information:
    http://support.microsoft.com/kb/2597035
    Help and Support:
    http://support.microsoft.com/?LN=en-us
    4)  Security Update for .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2478662)
    Installation date: 12/17/2011 7:52 PM
    Installation status: Failed
    Error details: Code 80070BC9
    Update type: Important
    A security issue has been identified that could allow an attacker to compromise your Windows-based system that is running the Microsoft .NET Framework and gain complete control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
    More information:
    http://go.microsoft.com/fwlink/?LinkID=211424
    Help and Support:
    http://support.microsoft.com

  • TS3694 hi i had a trouble with my iphone 3gs so tried to restore my ios through itunes almost everything was happening at the end of the procedure im getting apopup showing error 29 how to resolve it ?

    hi i had a trouble with my iphone 3gs so tried to restore my ios through itunes almost everything was happening at the end of the procedure im getting apopup showing error 29 how to resolve it ?

    jk82 wrote:
    im getting apopup showing error 29
    Try Here  >  http://support.apple.com/kb/TS3694#hardware

  • ITunes Error Message 'The iTunes Library file cannot be saved. An unknown error occurred (-50).  How do I correct this error?

    iTunes Error Message 'The iTunes Library file cannot be saved. An unknown error occurred (-50).  How do I correct this error?

    I know this doesn't help you Bud, but I've had this issue for at least the last couple of versions.  If I can ask, what is you enviornment like?  Local PC only, libray saved on another PC/Server? 
    In my case my library is on Windows 2003 server with the share mapped to drive M:  This has worked for many years through both XP and Windows 7 until and update a while ago. 
    Thanks,
    Rob

  • Weird error message- how do I fix

    I keep getting this error message when trying to sync music purchased online to my Zen Vision M:?"It is not possible to obtain device's certificate. Please contact the device manufacturer for a firmware update or for other steps to resolve this problem."?The music has been downloaded from a few different sites. I used to never have a problem with any of this music until I upgraded to WMP . I even uninstalled it and reinstalled it the other day to make sure I didnt have a beta version. ?Can anyone help??Thanks

    here's the error message i get in reader 11
    Problem signature:
    Problem Event Name: BEX
    Application Name: AcroRd32.exe
    Application  Version: 11.0.7.79
    Application Timestamp: 536b80b0
    Fault Module Name: StackHash_0a9e
    Fault Module  Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 0050005c
    Exception  Code: c0000005
    Exception Data: 00000008
    OS  Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information  2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information  3: 0a9e
    Additional Information  4: 0a9e372d3b4ad19135b953a78882e7
    my word program is officei home and business 2010
    In a message dated 5/20/2014 12:48:18 P.M. Eastern Daylight Time, 
    [email protected] writes:
    i  reinstalled X pro on my newish computer and get appcrash error message -
    how do i fix? bill
    created by Test Screen  Name
    (https://forums.adobe.com/people/TestScreenName)  in Acrobat Installation & Update Issues - _View the full 
    discussion_ (https://forums.adobe.com/message/6394814#6394814)

Maybe you are looking for

  • Returns order type settings

    Hi, Can anybody please guide- How the setings for returns (for free goods) be changed so that return delivery will not need to show up in vf04 for billing. Points will surely be rewarded. Regards

  • Mouse Flickering Issues

    Hello. I've on an iMac (24-inch, early 2009) on 10.5.8 OSX Leopard. For the past 1 month, I've been experiencing rapid flickering of the mouse cursor. This happens regularly when I'm using firefox. The only way to get out of that situtation is to pre

  • IPhone not showing up in my computer (PC Question)

    Hey guys I have a PC and as I was plugging in my 4s the phone usually shows up in my computer as an iPhone but now it is not showing up but is showing up in iTunes. Can anyone help??

  • How can I eliminate the tab bar???

    1)Having a Tab(toolbar) diminishes the size, amount, of data in an opened window. 2)The information in the tab bar seems to be a repeat of what is in the address window.

  • P6 r8 Integration API issue

    Hello all, I want to update Physical percent complete of an activity using the integration api. To do that I am setting Task status to "IN_PROGRESS" Percent Complete Type to "PHYSICAL" Physical Percent Complete to 20% Code snippet a.setPercentComplet