Installing iTunes hangs on "creating shortcuts" - help!

Hi...
When I try to install iTunes on my IBM Thinkpad, it installation hangs on "creating shortcuts". I can see that MSIExec.exe is running at 99% when this happens. I have to hit cancel on the installation and the software does not complete the install.
I have tried numerous versions of the iTunes software, I have deinstalled my antivirus software, and I can install other software without any problems, so I know that the install shield works OK. Any ideas?
Thanks,
Ian

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START>PROGRAMS>ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START>PROGRAMS>ACCESSORIES>Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

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Installing iTunes hangs on "creating shortcuts" - help!

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