Installing iTunes on a new Windows 7 64 bit machine

I am trying to install iTunes for my mother in law's new iPod, on her new Windows 7 machine. When I click the "download" it immediately goes to a page that thanks me for installing iTunes, but nothing has been downloaded or installed. Please help! She has stacks of CDs for me to copy!!

When I click the "download" it immediately goes to a page that thanks me for installing iTunes, but nothing has been downloaded or installed.
Are you using Internet Explorer for the download, robin?
If so, the following documents might be of some help:
[How to download iTunes when Internet Explorer information bar appears|http://support.apple.com/kb/HT1875]
[iTunes: Downloading iTunes for Windows using Internet Explorer|http://support.apple.com/kb/TS3212]

Similar Messages

I keep getting an error message while trying to install itunes on my new windows 7 (64 bit)

During the install i receive this error message.
Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.
It gives me the options to Abort, Retry, or Ignore.
I have attempted to retry and it just comes back. I have tried to ignore this and the install does not complete properly.
I am using firefox to do this download. Could this be causing a problem.
What do I need to do?

What operating system do you run on your Mac?
You have to be running Snow Leopard on a 64-bit machine.
Hal

When trying to install itunes on my new windows 8 laptop the browser says it installed but it didnt, how can I install it?

I have tried to install iTunes on my new windows 8.1 laptop on both ie and chrome. It says it has downloaded on the browser but nothing has popped up for it to download. It tells me thanks for downloading, but nothing has come up to download it. Just needing suggestions on how to download iTunes to my new laptop. Thanks in advance.

See the Further Information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
tt2

I have an ipod touch 5th gen. i first loaded itunes on a windows 7 64 bit machine. i then got a new windows 8 64 bit machine but itunes will not load on it. i keep getting 2503

i have an ipod touch 5th gen. i first loaded itunes on a windows 7 64 bit machine. i then got a new windows 8 64 bit machine but itunes will not load on it. i keep getting 2503 & 2502 errors. some apple software loaded, but it will not let me uninstall it from the machine. any thoughts, about how to get itunes to run on my machine?

Try:
Trouble installing iTunes or QuickTime for Windows
Next try posting in the iTunes forum

Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

Installed Itunes 11.0 on Windows 7 64-bit / Itunes store crashes app completely

Hello
I Installed Itunes 11.0 on Windows 7 64-bit and I can download podcasts and it will sync,
but after downloading app updates and clicking done,
Itunes crashes immediately when it tries to access the itunes store.
If I try to access the Itunes store though Itunes at any time it crashes. CrashTunes?
Ninetynine percent of the time I don't want to go to the Itunes store ...
I want to sync my updated pocasts and updated apps to the phone and leave.
not half-sync my phone, crash and repeat until I get the timing right,
then have to break more traffic laws that usual to get to work on time.
Sorry for the vent,
Thanks for your time to any of those who help,
Bobby

After numerous calls with Apple support, I finally got it working
For me, the problem was the following:
1. Make sure that Internet Explorer is your standard browser for windows (if not...make it)!
2. In Internet Explorer go to "Internet Options" then "Advanced"
3. In the list scroll down to "Security" and UNCHECK "Check for server certificate revocation"
4. Make sure that (a bit further down) "Use SSL 3.0" and "Use TLS 1.0" are CHECKED.
5. Delete the "SC Info" folder once again...
6. Run iTunes in Admin-Mode
After that, I was able to activate my computer and I changed my browser back to Firefox afterwards...
Hope that will help you too !!
Cheers

I can not install itunes for my original windows 7 32 bit on my computer

i cannot install itunes for my original windows 7 32 bit on my computer

What happens when try to install iTunes? Error messages?
You might have better luck posting in the iTunes forum since you do not hav an iPod touch problem.

I have installed iTunes on my new windows 7 dell laptop every time I start it it comes up with an error saying itunes has encountered a problem and it closes ? any answers have tried command prompt reset and it has not resolved it also un/reinstalled

I have installed iTunes on my new laptop OS Windows 7. I have two iphones, a 3rd gen nano and an ipod classic.
Since the install yesterday I keep getting an error message which itunes has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a soluion is available.
I have un and re installed and followed a command promt reset.
I still have the problem. Any ideas?

Ok. So I created a new account and iTunes did work. I went back into my original account and tried again and just to be more clear, after I open iTunes it asks me to accept or decline the agreement, I do that, then it says "updating library", and then one all the bars are full it closes and says "iTunes has encountered a problem and needs to close."
okay, let's start working through the user-account-specific causes of this message.
one possibility is damaged itunes preference files in the user account in which you're getting the crash. (there's a different set of those in each different user account, which is how we can get crashes limited to a single user account.)
if that is what is going on, we can often get past this by rebuilding the preference files in the account that is crashing. for the preference files rebuild technique, see my reply to kusma in this post:
b noir: Re: iTunes 7.0.1 crashing

Trying to install itunes on my new windows 8 laptop and getting an error message cannot write to file?

error message cannot write to file when trying to install itunes on windows 8 laptop.

Hi Stacy,
Welcome to Apple Support Communities.
Take a look at the article below, it provides a lot of great tips that will resolve most iTunes installation issues.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
If you run into any issues, just reply with details about the step you're on and what you're seeing.
-Jason

Error installing AIR 3.3 on Windows 7 64 -bit machine

Hello, I am getting the following error when trying to install an AIR application onto a specific Windows 7 64-bit machine. It seems to be only happening to this one machine. I am installing as Administrator. Any thoughts? Thanks
[2012-07-10:09:14:02] Bootstrapper begin with version 2.6.0.19120 on Win x86
[2012-07-10:09:14:02] Installed runtime (3.3.0.3650) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-07-10:09:14:02] Launching subprocess with commandline "Adobe AIR Application Installer.exe" "C:\Users\a210693\AppData\Local\Temp\AIR7495.tmp\Transporter"
[2012-07-10:09:14:02] Application Installer begin with version 3.3.0.3650 on Windows 7 x86
[2012-07-10:09:14:02] Commandline is: C:\Users\a210693\AppData\Local\Temp\AIR7495.tmp\Transporter
[2012-07-10:09:14:02] Installed runtime (3.3.0.3650) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-07-10:09:14:03] Validating app in folder C:\Users\a210693\AppData\Local\Temp\AIR7495.tmp\Transporter
[2012-07-10:09:14:03] Application signature verified
[2012-07-10:09:14:03] Unpackaging/validation complete
[2012-07-10:09:14:04] No app located for appID 'transporter' and pubID ''
[2012-07-10:09:14:06] Starting app installation to C:\Program Files (x86). Installing app transporter version 0.46 using the source file at file:///C:/Users/a210693/AppData/Local/Temp/AIR7495.tmp/Transporter
[2012-07-10:09:14:06] Installing msi at C:\Users\a210693\AppData\Local\Temp\AIR7495.tmp\Transporter\setup.msi with guid {0ABBADCF-B729-C4A4-8D6E-2D2954077F1F}
[2012-07-10:09:14:06] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-07-10:09:14:06] Rolling back install of C:\Users\a210693\AppData\Local\Temp\AIR7495.tmp\Transporter\setup.msi
[2012-07-10:09:14:06] Rollback complete
[2012-07-10:09:14:06] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-07-10:09:14:06] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///C:/Users/a210693/AppData/Local/Temp/AIR7495.tmp/Transporter
[2012-07-10:09:14:06] Relaunching with elevation
[2012-07-10:09:14:06] Application Installer begin with version 3.3.0.3650 on Windows 7 x86
[2012-07-10:09:14:06] Commandline is: -stdio \\.\pipe\AIR_4588_0 -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///C:/Users/a210693/AppData/Local/Temp/AIR7495.tmp/Transporter
[2012-07-10:09:14:06] Installed runtime (3.3.0.3650) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-07-10:09:14:07] Validating app in folder C:\Users\a210693\AppData\Local\Temp\AIR7495.tmp\Transporter
[2012-07-10:09:14:08] Application signature verified
[2012-07-10:09:14:08] Unpackaging/validation complete
[2012-07-10:09:14:08] No app located for appID 'transporter' and pubID ''
[2012-07-10:09:14:08] Starting silent app installation to C:\Program Files (x86). Installing app transporter version 0.46 using the source file at file:///C:/Users/a210693/AppData/Local/Temp/AIR7495.tmp/Transporter
[2012-07-10:09:14:08] Installing msi at C:\Users\a210693\AppData\Local\Temp\AIR7495.tmp\Transporter\setup.msi with guid {0ABBADCF-B729-C4A4-8D6E-2D2954077F1F}
[2012-07-10:09:14:08] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-07-10:09:14:08] Rolling back install of C:\Users\a210693\AppData\Local\Temp\AIR7495.tmp\Transporter\setup.msi
[2012-07-10:09:14:08] Rollback complete
[2012-07-10:09:14:08] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-07-10:09:14:08] Elevated install failed: error 0 1603
[2012-07-10:09:14:09] Application Installer end with exit code 7
[2012-07-10:09:14:10] Subprocess Application Installer failed (7)
[2012-07-10:09:14:10] Bootstrapper end with exit code 7

2013-12-31 18:31:14:551 4572 830 Handler :: START :: Handler: CBS Install
2013-12-31 18:31:14:551 4572 830 Handler :::::::::
2013-12-31 18:31:14:553 4572 830 Handler Starting install of CBS update EB29E59C-58F6-4880-AC9A-F34FBCC9F60B
2013-12-31 18:31:14:554 4572 830 Handler CBS session identity: 30344744_1660039064
2013-12-31 18:31:14:561 4572 830 Handler CBS package identity: Package_for_KB2855336~31bf3856ad364e35~amd64~~6.2.1.0
2013-12-31 18:31:14:585 4572 830 Handler Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\784293409cedf74c648cae7b5a3d128a\Windows8-RT-KB2855336-x64.cab, workingdir=C:\Windows\SoftwareDistribution\Download\784293409cedf74c648cae7b5a3d128a\inst
2013-12-31 18:32:27:798 4572 1240 Handler FATAL: CBS called Error with 0x80070005,
2013-12-31 18:32:33:927 4572 830 Handler FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x80070005
2013-12-31 18:32:34:051 4572 830 Handler :::::::::
2013-12-31 18:32:34:051 4572 830 Handler :: END :: Handler: CBS Install
at a guess, CBS is encountering this access denied error and aborting due to an inconsistency in the servicing store.
check your CBS.log file
you should check your system health with SFC /scannow
also check system health with DISM:
http://www.eightforums.com/tutorials/26512-dism-fixing-component-store-corruption-windows-8-a.html
Don
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My windows computer died,it now has linux mint 9.I installed itunes on a new windows computer.Purchased new songs but it wont let me download or dispaly my old music.But it did transfer 3 movies over to new itunes account.

My windows computer died installed linux mint 9.(will not use for itunes)
Purchsed another windows computer and installed itunes.
Purchased songs howeverwould not let me sync with new computer or transfer old library.
However it did transfer 3 movies.
I authorized new computer and home sharing.
Do not want to lose old library and keep mgetting warning.
Help.
thanks Dave

Hello hallefrompa,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides an answer to your question:
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/HT1202
iPod shuffle and iPhone are intended for use with a single computer. You cannot load music from multiple computers or iTunes libraries onto iPod shuffle and iPhone like you can with other devices.
You'll need to setup your iPod to sync to this new iTunes library:
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Thanks,
Matt M.

How do I install iTunes on my new Windows 8 Acer laptop? Nothing seems to be working

How do I get iTunes to install on my new Windows 8 Acer laptop? Nothing seems to be working.

Yes, you can use the staller CD that came with your iPod. It should have all the iPod Updater and iTunes software needed for your iPod and your new computer.
Also, if you don't have the CD available or you want a different way, you can install iTunes 6.0.5 from Apple's website. See this link for installation:
Download iTunes 6
Also, you'll need the iPod Updater software (as I previously mentioned). You can download this from Apple's website on here as well:
iPod Updater
iPod Software
I hope this info solves the issue,
-Kylene
If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

HT1926 When I try to install itunes on my new windows 7 laptop, itunes takes over all my programs. What can I do to install itunes?

Whenever I try to install itunes on my windows 7 laptop, itunes takes over all my other programs. What can I do?

First I'd set up a System Restore point. Then try applying the LNK registry fix from the following document:
File Association Fixes for Windows 7
Does that get your icons back to normal?

Error on installing Itunes 10.5 on Windows Vista 64 Bit

Hi All,
I am receiving below error when I try to install Itunes 10.5 on my Windows Vista 64 Bit .... But was able to install 10.4.1 succesfully .
"An error ocurred during the installation of assembly
'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32,publ
ickeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86".
Please refer to Help and Support for more information.
HRESULT:0x8007054F"
Please Advise .

Its a Issue with your C++ Library on your computer, a way to fix it is to Rebuild your entire C++ Library from uninstalling the highest version to the lowest verision and reinstalling them back in chronological order..
I would suggest to contact apple support, request a Senior advisor they should be able to get that squared away, now if your not in phone support period you will probably have to pay for support.
I'd suggest the apple care if you havent got it yet

"ShellExecuteEx() failed to create process. GetLastError() = 2L" When Installing iTunes 11.1 on Windows 7 64-bit

Hello,
I get the following error (in the logs) right after hitting the install button within the iTunes 64bit installation program:
Executing: C:\Users\Travis\AppData\Local\Temp\IXP651.TMP\SetupAdmin.exe /evt EFEB /pid 3872 /mon 448 460
ShellExecuteEx( C:\Users\Travis\AppData\Local\Temp\IXP651.TMP\SetupAdmin.exe /evt EFEB /pid 3872 /mon 448 460 ) failed to create process. GetLastError() =   2L
ExitCode =    2L
InstallPackages exiting. ==>   2L
MSI (c) (50:1C) [04:47:57:639]: Leaked MSIHANDLE (11) of type 790540 for thread 3796
MSI (c) (50:1C) [04:47:57:639]: Leaked MSIHANDLE (10) of type 790541 for thread 3796
MSI (c) (50:1C) [04:47:57:639]: Note: 1: 2769 2: InstallPackages 3: 2
DEBUG: Error 2769: Custom Action InstallPackages did not close 2 MSIHANDLEs.
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2769. The arguments are: InstallPackages, 2,
CustomAction InstallPackages returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 4:47:57: InstallPackages. Return value 3.
MSI (c) (50:24) [04:47:57:639]: Doing action: SetupCompleteError
Action 4:47:57: SetupCompleteError.
Action start 4:47:57: SetupCompleteError.
DEBUG: Error 2836: The control Back on the dialog SetupCompleteError can not take focus
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2836. The arguments are: SetupCompleteError, Back,
Action 4:47:57: SetupCompleteError. Dialog created
I have cleaned out the temp folder for the account in question and uninstalled prior version of iTunes.
What can I do to get past this error and install iTunes?
Thank you in advance for your time.

Pls check: http://forums.adobe.com/message/5864897
Level: Easy to solve.
Cause: This is because Chinese (or any non-English) windows (Microsoft's responsibility!) cannot read special letter such as copyright / registration symbol from so-called "non-Unicode program" (actually, this microsoft-invented term just means any software with english-as-medium of installation instruction/ path). It happens all the time when installing softwares. I just don't know why microsoft does not fix it.
Solution:
Control Panel > Clock, Language, and Region > Region and Language> Administrative tab > Language for non-Unicode programs > Change system locale > Change Chinese (or any non-English setting) to English
This allows non-Unicode programs to run on your computer using the specified language.
Option: You may change the "region and language" back to original setting after sucessful installation.
Refs:
http://support.muse.adobe.com/thread/1280610?tstart=0
http://windows.microsoft.com/is-is/windows/change-system-locale#1TC=windows-7

Installing iTunes on a new Windows 7 64 bit machine

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