Installing iTunes + QuickTime on Windows XP Pro

I have just taken receipt of the iPod given as a present. Unfortunately I have yet to use it.
This is a similar problem to that mentioned previously BUT it appears they actually managed to install the software.
I have not had the pleasure of having actually installed the software. I have removed and reinstalled to no avail. Just approaching the end of the installation, and near the end of the QuickTime install I get the ominous Windows message from Microsoft:
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
I would appreciate a step by step guide on resolving this, so please make no assumptions on computer expertise. Your expert help would really be appreciated. By all means post your answer directly to me as well as to the Forum. Thanks in advance.
Keith
5th generation iPod   Windows XP Pro   IBM T41
5th generation iPod   Windows XP Pro   IBM T41

hi Keith!
Itunes has encountered a problem and needs to close
the first thing that i check for when people report getting that message when they try to launch their itunes is a broken QuickTime.
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b

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