Installing itunes + quicktime rolling back action issues

hey, i know this has been mentioned before, but i have been searching hours on end to try and fix this and nothing so far
I just got an ipod touch, and when i go to the apple site to download the itunes and quicktime, i go to install and it keeps rolling back action and in the end it says that "quicktime was unable to install, itunes needs quicktime to install". I tried downloading both of the separately and they both keep rolling back actions. I dont have itunes or quicktime installed on my computer previously, and I am running them as administrators.
this is really frustrating as I cant even turn on my ipod touch because I cant install itunes, any help with this problem?

seein if anyone has a chance to help out

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Can't install itunes 11.0.1 on windows 7...get a Rolling Back Action message

Hi...I cannot install iTunes 11 on my Windows 7 PC. The installation goes all the way through and I get a "Rolling Back Action" dialog at the end and the progress bar just goes backwards.
Why is this happening?

Not an error that I've seen. What stage of the process are you at when this happens?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Everytime i try to download itunes it says rolling back action and error . i dont know what to do please help . P.S. i have windows 8

everytime i try to download itunes it says rolling back action and error . i dont know what to do please help . P.S. i have windows 8

Hello there Unicornbarf534,
Thank you for using Apple Support Communities.
It sounds like you are unable to successfully install iTunes. I recommend the troubleshooting instructions in this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Here is a general outline of where the troubleshooting will take you:
General installation troubleshooting
1. Empty your Temp directory and restart
2. Completely remove iTunes and related components
3. Install the latest version of iTunes
Additional troubleshooting
After performing each of the steps below, you will need to completely remove iTunes and related components and then install iTunes again to determine whether the issue is resolved.
1. Make sure you have administrator account access
2. Make sure your folder names don't contain strange characters
3. Get the latest Windows updates
4. Disable other conflicting software
Additional Information
If you only need to install QuickTime, or if iTunes installs but QuickTime installation did not complete
Try downloading and installing the standalone version of QuickTime from http://www.apple.com/quicktime/download/. Be sure you download the version that does not include iTunes.
If the steps outlined in this article don't help, you may be able to find a solution to your issue by searching the Microsoft support website.
All the best,
Sterling

Apple Mobile Device Service won't install, "rolling back action"..

I reformatted my Windows Vista Home Premium (Service Pack 2 32-bit) and reinstalled iTunes. For some reason, my iPod Touch 3G wouldn't sync so I decided to uninstall then reinstall everything. When I reinstalled, however, AMDS was missing, and during a few more installations, I saw "rolling back action".
So I dug around on here and Google and tried installing AMDS seperately (extracting iTunesSetup.exe). But it's not working and it's been taking me quite a while. Could anyone help me fix this issue?
Add: I tried doing basic things such as saving the exe file instead of running, Running as Admin, rebooting.. I also tried sfc /scannow and it successfully repaired all files.

I reformatted my Windows Vista Home Premium (Service Pack 2 32-bit) and reinstalled iTunes. For some reason, my iPod Touch 3G wouldn't sync so I decided to uninstall then reinstall everything. When I reinstalled, however, AMDS was missing, and during a few more installations, I saw "rolling back action".
So I dug around on here and Google and tried installing AMDS seperately (extracting iTunesSetup.exe). But it's not working and it's been taking me quite a while. Could anyone help me fix this issue?
Add: I tried doing basic things such as saving the exe file instead of running, Running as Admin, rebooting.. I also tried sfc /scannow and it successfully repaired all files.

ITunes 64 bit installer rolls back action on win 8 64 bit system

I do not know what i am doing wrong, I just bought a new win 8 64 bit system and iTunes keeps rolling back before the install completes. I have tried running it as administrator and turning off firewall but it did not work. Please Help.

Apple iPad appears to be under "Portable Devices" section and driver is from Microsoft. There is no driver under USB-section and instructions that provided in first reply I have gone thru and they are no go with this problem - they are more likely for older iPod etc devices and dot with issue to deal with 64bit/32bit things. The picture (image.jpg) gives me unfortunately just general error...
--IKemario

Reinstall Elements - "Rolling Back Action" Error

I am trying to reinstall Elements 7. I need to do this because I had a system problem and I needed to do a clean new Windows XP install. As a result of the XP reinstall, I have had to reinstall all my programs.
What happens with Elements is that I get to the screen that says "Registering Product" and the system stops, gives me a message that says "rolling back action" and the installation stops.
I called Adobe install help and they were less than useless. They first had me run the Windows Installer Utility followed by the Adobe CS4 Clean Script. Neither program found any problems and they did not help. They then had me set up a new User ID on my computer and told me to log on as the new user. Again - no joy.
I have successfully reinstalled Elements 3, Lightroom 2,5, Photoshop CS2 and Adobe Acrobat without any difficulty.
When I did a WEB search on this problem, the only useful thing that I found was Adobe Service note kb406851 which talks about removing a cache file. I do have that cache file but the note also says that I may have to reenter the serial numbers for my other Adobe programs. I am loath to take this step.
Any suggestions would be appreciated.
DON

This might be happening because of some of the bits of PSE 7 which didnt got removed from the machine while you removed/uninstalled PSE7.
Try following the steps mentioned in the below link and make sure that all the bits have been removed and then try to install PSE7 again.
http://kb2.adobe.com/cps/405/kb405847.html
Regards,
Ankush

Problem installing iTunes + QuickTime

So, I uninstalled QuickTime (last week) and then installed QuickTime Alternative, because it's smaller in size and I don't use QuickTime at all. That's probably what's caused my problem, and here it is.
So today I double clicked on the iTunes shortcut and I got a pop-up saying 'iTunes needs QuickTime in order to run. Please uninstall & install iTunes + QuickTime'-or something like that. So I uninstalled iTunes but now I can't install it. It freezes during the installation at 'Copying New Files'. What do I do?
Message was edited by: wilson173

hi RockDad!
let's try enlisting some additional technical help with this one.
let's try getting a installer log to someone who can interpret installer logs.
Start menu -> Run... In the text field of the dialog that comes up, type in "cmd" and hit return.
In the command prompt dialog that comes up, find the iTunes installer on your desktop and drag it to this window. Then on the same line type in a space and then the following:
/Verbose"c:\log.txt" /V"ENABLE_QTLOGGING=TRUE"
There is no space between the e in Verbose and the double quote ("). There is no space between the V"Enable...
Hit return.
The installer will create two log files:
C:\log.txt and C:\qt.log
Find those files and send them to this email address Put the URL to this discussion thread into the email, so that the person who gets it has some context. Let them know the version of itunes you’re trying to install, too … in general, give as much info as you can.
love, b

Fix for VBScript Error When Installing iTunes/Quicktime on Vista

With GREAT THANKS to http://www.keathmilligan.net. I was able to fix this problem by performing the following steps:
The iTunes/QuickTime installer will fail with a "VBScript not installed" error on some installations of Vista. I'm not sure exactly what leads to this situation as it does not seem to affect all Vista users, but there is a relatively simple fix:
Click Start, All Programs, Accessories then RIGHT click on Command Prompt and select "Run as Administrator"
change directory to your windows\system32 directory
enter the following command:
regsvr32 vbscript.dll
This will re-register VBScript and allow the iTunes installer to run.
After almost pulling my hair out for a month, this worked like a charm and I was able to install iTunes/quicktime with the latest version and get to hear my music again after a month of trying everything. THANKS KEATH
Dell OptiPlex GX520 Windows Vista VISTA BUSINESS

Issue was very happily resolved with great thanks to Keath http://www.keathmilligan.net/node/139

Error 0x800736FD when installing iTunes + QuickTime

Well, I finally caved. I bought my first digital portable media player. The people on the street were throwing things at me, and my doctor said he might have to operate my shoulder. The boombox had to go!
So, I'm trying to install iTunes. My Dell machine came with an "Apple Software Update" program installed. It's been bugging me to install iTunes since I got it, so this time I clicked OK and let do its thing.
The automatic updater "Apple Software Update" is trying to install "iTunes + QuickTime" version 7.4.3. It goes through the download phase OK, then starts the installation. After about 10 minutes (wherein the installation has not progressed in the last 9 minutes), an error message appears in a separate window:
iTunes + QuickTime
(X) An error has occured during the installation of Microsoft.VC80.CRT,publicKeyToken="1fc...",type="win32",version="8.0.50727.762" ,processorArchitecture="x86". Refer to Help for more information. HRESULT: 0x800736FD.
Has anyone seen this before or know how I can get around it? Any help will be greatly appreciated.
Stephen

Have you tried downloading iTunes yourself and installing it manually?
You can download the iTunes installer from here:
http://www.apple.com/itunes/download/

Cannot install iTunes\Quicktime, no solutions have worked HELP!!!

I have been trying to install iTunes\Quicktime for several weeks now. I have tried EVERYTHING list in these threads:
Uninstalled.
Deleted all related files and regkeys.
Ran Windows Installer Cleanup utility.
Re-install Windows Installer 3.1
Re-install InstallShield v 11.
Re-register dlls
Remove all temp files from all directories listed in these threads.
Still receive the same error:
Error 1714.The older version of QuickTime cannot be removed. Contact your technical support group. System Error 1610.
This is the same for QT v 7.0, 7.1, even the old 6.x versions.
Please, HELP!

Have you tried turning off any antivirus and antispyware utilities on your system prior to performing the cleanup and attempting reinstallation? There have been scattered reports that some security utilities block proper cleanup of the Windows system registry.

Latest update of Itunes...when attemptin to install it kept 'rolling back'!

HI
my problem is this...
basically i attempted to download and install the latest itunes after it prompted me when i went into itunes. so i did this. when it got to last quater of the installation it started rolling back...it says it requires quicktime but quicktime is supposed to come with it!!! i dont understand....please help..i have tried this several times.
i have an ipod mini. if thats any help.
ricky36

Hi,
You must foloow these steps:
1 - Uninstall iTunes and (if it is possible) Quicktime
2 - You must download the Windows Inatll Clean Up utility from Microsoft
3 - Using this tool you must remove iTunes and Quicktime only
4 - Reboot your computer and install iTunes again
Must work...
Joao

Issues installing itunes + quicktime error code 2203

Every time I try install version 7 itunes + quicktime I get an error code 2203. HELP!!
Windows XP Pro service pack 2

okay. let's try getting an itunes 7 installer log to the Apple engineers for a look.
1. Open a command prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
2. Drag and drop iTunesSetup.exe onto the window so that the full pathname of the file is at the command line prompt.
3. Type in a space, then the following line:
/l*v C:\log.txt
4. Hit return.
5. The installer will create a log file:
C:\log.txt
Find that file and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

ITunes 10.5.1 won't install. Keeps "rolling back" when nearly complete...

I've emptied the temp folder, deleted the old version of iTunes, downloaded the installer to install from my desktop. It goes all the way through the installation process, then at the last minute "rolls back" and gives me an error message saying to try it again. I've tried several times. What's blocking the installation? Thanks for your suggestions.

unplug phone from computer.
Update computer ( apple menu)
DO NOT UPDATE ITUNES
After each update go back to apple menu and check for updates.
Only when you have completely updated computer ( only itunes comes up for updating) do you update itunes.
Follow all instructions.
Then restart computer.
Plug in phone.
Message appears... do you want to update..... follow instructions.
It actually took me the better part of sunday afternoon, but worth it.

How to install iTunes 11.4 back?

A few days ago I made the foolish mistake of "upgrading" (if you can say that) to iTunes 12 on my MacBook Pro (with OS X 10.8.5) and now I am in the biggest remorse... iTunes 12 is horrible, lacks of sidebar and make sync with iPhone / iPad a real nightmare. I tried to go back using my Time Machine backup but Apple has guarded their backs protecting the app from being replaces... so I tried another way: first I deleted that c.rap with AppZapper and then I reinstalled a fresh copy of iTunes 11.4 from a dmg installer (unfortunately all iTunes 11 installers were removed from the website) but I cannot get it working When I open iTunes an error message pops up warning that a system file is missing and iTunes should be reinstaled. I suspect that the "upgrading" has changed some system files besides the app itself and I am unable to go back... any help would be appreciated.
As all Apple updates since iOS 7, iTunes 12 is a mess. First iOS 7 and now iOS 8 screwed up all iDevices (short battery life, slow performance, and of course a childish awful design that hurt my eyes), then Mavericks (that turned my 16-Gb 512-SSD Core i7 Macbook pro into something similar to a cheap PC with Windows Vista!), and for the comments I've read on some forums OS X Yosemite is a handfull of trouble too. Fool of me installing iTunes 12... hope resolving how to roll back to iTunes 11.4

Back up all data before proceeding.
Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and this support article for instructions. If Font Book finds any issues, resolve them.
Start up in safe mode to rebuild the font caches. Restart as usual and test.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode. In that case, ask for instructions.
If you still have problems, then from the Font Book menu bar, select
File ▹ Restore Standard Fonts...
You'll be prompted to confirm, and then to enter your administrator login password.
Also note that if you deactivate or remove any built-in fonts, for instance by using a third-party font manager, the system may become unstable.

Trying to install itunes & quicktime to use my ipod............HELP!!!!

i have been working on installing itunes and quicktime forever now. i did give up on them and went back to just using media player, but when i got my ipod i have to have them.........well i'm back to having issues.......please help
i keep getting this error:
Error writing to file: C:\Program Files\QuickTime\QTSystem\Indeo4.qtx. Verify that you have access to that directory.
i have went back and downloaded the oldest versions of itunes and quicktime i could find to try to upgrade from there. i was successful and did get them both to finally download, but now the programs are to old to run my ipod!!!! does anyone know how to fix it!
thanks
God Bless

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Installing itunes + quicktime rolling back action issues

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