Installing itunes removed my DVD drive??

I downloaded iTunes just to try it out, and uninstalled it later. After removing it I realized that my DVD drive was gone too. Seems like itunes removed the drivers while uninstalling itself, but I'm not exactly sure when the drive was uninstalled. The drive is still visible from my hardware manager, but with a question mark next to it, indicating missing drivers. I have tried disabling the drive, rebooting and reabling it, and reinstalling upon reboot, but the drive is still missing. I can still find the drive from BIOS, so there is nothing wrong with the drive itself, but Windows can't use it. I have also tried downloading drivers from the internet, but none of them work. What do i do? Is there any way i can fix this without reinstalling windows? The DVD drive is a generic hitachi laptop drive.
Fujitsu Lifebook C6592 Windows 2000 laptop

hiya!
Yes, the error code is 31.
okay, if you're getting a code 31 on a Windows 2000 PC, we'd better check on this possibility:
MS: Cannot Access CD-ROM and "Code 31" Error Message in Device Manager After You Remove Adaptec Easy CD Creator from Your Computer
love, b

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Installing itunes removes my cd drive from my computer

i have tried about 7 times now, and every time i have installed itunes my cd drive just disappears completely from my computer, and every time i have to do a system restore. it's not a problem with the cd drive because the lights still flash and it opens, it just means no cds will be read when i insert them?
any ideas whats wrong? please help im really frustrated, got a new ipod touch for christmas and i want to put my cds on it!

Hi MightyCrunch,
If you are having issues with your optical drive after installing iTunes, you may find the following article useful:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/ts2308
Cheers,
- Brenden

Reinstalling itunes removes my dvd drive

I cannot burn playlists to disc from itunes. I have tried uninstalling and reinstalling itunes. The error message i get is "disc burner or software not found." I try to update the driver for the drive then it disappears from "devices" altogether. I did successfully get the DVD to write to a disc with my Quicken software at one point but it was still not recognized by itunes. I have followed article TS2372 to disable device filters, with an end result of "driver failed to update" and the device (HL-DT-ST DVDRAM GSA-T50N) then disappeared again from devices altogether. I tried "windows fix it center" but ended up with this result "beta test for windows 7 users is complete" it would not help me. Tried contacting LG for driver update but they said that Windows should update driver and the drive was no longer supported by the manufacturer. Windows update will not find driver. I welcome any new suggestions as i haven't been able to burn a disc from itunes in months.
Steve

I have followed article TS2372 to disable device filters, with an end result of "driver failed to update" and the device (HL-DT-ST DVDRAM GSA-T50N) then disappeared again from devices altogether.
This is sounding a bit like an AFS.sys issue.
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Help! iTunes makes my DVD drive disappear

I installed iTunes version 7.6 and my DVD drive disappeared when I re-
booted my pc. At first I was able to restore to an earlier point and
my DVD drive re-appeared. When I tried to re-install iTunes, again the
DVD drive disappeared and I was unable to restore at all. The only way
I was able to restore my DVD drive was to restore my pc back to
factory settings. I have since tried an earlier version of iTunes (Version 7) with
exactly the same results as version 7.6. I have a 80GB iPod classic and I'm using XP. Can anyone help me install iTunes without losing hardware?

I have exactly the same problem. there are loads of others the same and some have advised to get a really old version of itunes and others have had to down load new drivers. I as of yet have been unable to resolve the issue yet I know others with Vista who can run new itunes with no problems. How frustrating!!! try looking through the archives on this support page for plenty of ideas on how to resolve it.

HT5628 After running bootcamp, DVD drive is detected by Windows 8. But after installing drivers, no longer can detect. Device Manager shows that DVD drive is unplugged! Drivers in Bootcamp "removed" the DVD drive!

After running bootcamp, DVD drive is detected by Windows 8. But after installing drivers, no longer can detect. Device Manager shows that DVD drive is unplugged! Drivers in Bootcamp “removed” the DVD drive. I think there is an issue because I reinstalled Windows 8. If I don't install driver, then I have reduced functionality (no Apple keyboard, no sound etc), but once I install driver, I lose my DVD drive.

Hi, guys, I have had the exact same problem since the summer of 2010. Here's what I was able to find out.
Deleting upper/lower filters, running all those Fix Ya programs and other Microsoft crap is useless. This problem is most certainly has nothing to do with registry of any software on your computer. I took my HP 9620us to a couple of repair places and, they tried a lot of things and it appears that the root of this problem is a faulty motherboard connection. Of course, it costs about 400 bucks to fix it so I'm not sure I want to pay this kind of money.
Anyway, if somebody was able to fix it PLEASE post here to let us know. Again I am 99 per cent sure it's some piece of hardware in the motherboard.

How to install itunes without cd/dvd rom support?

Hi,
Everybody knows when you install iTunes to any windows device, you will have a problem with your dvdrw afterwards. Till day, every installation i made end up with losing my dvd-rom.
There is 3 solution to this problem, but those solutions never worked for me and last time i used my company notebook without it's dvdrom for over a year.
Now, i reinstall my notebook with Windows 8.1 Update 1 and i want to install iTunes for my music but i can' let iTunes do the same thing again.
Is there anyway install iTunes without cd-dvd 3rd party/usb/firmware driver support?
I search on net and i found this link but it's way too old
http://support.apple.com/kb/TA44491?viewlocale=en_US

QuickTime is required for iTunes to run. You can think of iTunes as a media manager "front end" to QuickTime which handles the actual playing of the media.
Safari was an optional install when I installed iTunes on my Windows system. I wasn't forced to install Safari. MobileMe is also no longer automatically installed, though it will update if it finds an existing installation. I didn't get it forced on me when I installed on my Vista system.
You might find this helpful:
http://blogs.zdnet.com/Bott/?p=554
Regards.
One tip: it will pay better dividends if you avoid ranting. Apple won't see your rants (except to delete them) and we, your fellow users who are with rare exceptions the only ones participating here, don't really want to be yelled at.

What is the secret to removing the dvd drive?

I cannot remove the DVD drive.

Hi,
Please identify your notebook/pc with more than the series number.
Look at the base/rear/side of the notebook/pc at the barcoded sticker.
Post items numbered 1 and 2 on the following image. Your barcode may be slightly different but will still have the important imformation needed for us to help you.
###Do not post the serial number as it is personal information.###
Post the installed operating system version ( and whether it is 32 or 64-bit )
Not posting the information as requested will delay our responses and troubleshooting of the issue that led you to author a thread.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

Can I install itunes on a network drive?

Can I install itunes on a network drive? How?

Your virtual drive still needs a physical drive to live on. You can move your iTunes library to any drive big enough to hold it, e.g. an additional internal drive, an external drive, a network share, it's up to you. What you can't do is put a quart into a pint pot.
tt2

How can I install Itunes in the data drive and not in OS partition?

My PC has a 3 partitions and I hace installed Itunes in the OS partition, very small. How can I install Itunes in the data drive?

See Williams Lloyd's post > https://discussions.apple.com/message/15670671#15670671

Installed iTunes on a 1TB drive designated H:. Bought a 3TB drive designated G:. Downloaded iTunes update. On "Run" command, it will not let me change the destination drive, so it registers an error, and will not update. Help

Installed iTunes on a 1TB drive designated H:. Bought a 3TB drive designated G:. Downloaded iTunes update. On "Run" command, it will not let me change the destination drive, so it registers an error, and will not update. App freezes, windows says to upgrade it.

I went to Edit>Preferences>Advanced, G: is showing as the destination drive.

Can I Install iTunes on the D: Drive?

Can I Install iTunes on the D: Drive? I looks like iTunes does not give me that option to do this.
Thanks

It's like any other program installation - during the install it says where it is going to put the program.
The default is C:\Program Files\iTunes.
You have to say "No" or "browse" or something like that, and tell it the D: drive instead.

Itunes install trashes drivers for DVD drive

Installed iTunes V6 on Packard Bell MIT-RHE-B laptop
iTunes runs OK but driver for DVD drive (NEC ND6650A)is no more (yellow ! in device manager)
Only fix was to restore machine from CD (the drive was OK to boot from from the BIOS)
When restored "OnRec" (a DVD writer program) was uninstalled, the machice rebooted & iTunes reinstalled.
Guess what same problem, the DVD drive driver was again trashed.
Has anyone got any ideas? Please dont say get a new laptop, which belongs to my 19 year old neice.

Yeah, this seems to be a Packard Bell specific problem and yes I do know how to fix it. I am going to copy and paste what I wrote to another Packard Bell user just so I dont have to retype it. I really think this is a Packard Bell issue...
For the most part, what's occurring is one of two things. Either...
A) an application (such as iTunes, etc.) is installing a driver file (as a .SYS) or replacing a working driver file that is referenced within your registry. For some folks, the replaced driver is still referenced by either an UpperFilterCheck or a LowerFilterCheck, and the device manager is actually seeking out that file that, well... no longer exists. Or, when you try and uninstall the application (iTunes is the frequent transgressor) everything is removed, including the related driver files, but the registry isn't altered... so the device manager continues to try and locate that driver file... which no longer exists.
or
B) a virus (or trojan) burrows its way into your file structure, and creates an element of itself disguised as a .SYS file. We've seen this happen before with viral elements disguising themselves as audio or video card driver files, in the efforts of masking themselves from lower-class anti-virus programs (or un-updated ones). In this case, they take on the name of a driver file that the optical drives are "familiar" with, and so, with the intention of being "fast, friendly, and efficient", the optical drives are tapped to utilize this new "driver" file... and it gets referenced in the registry as such.
However, when your anti-virus actually snaps to it, and removes the virus / trojan, and you go off on a virus-killing mission, galavanting through the registry and cleaning the little buggers out in Safe Mode and everything... you might remove the viral elements... but... the reference to them might still remain. The device manager is still looking for that "driver file", and will cause the optical drives to lock up in a Code 39 or Code 41 because of it.
Either way, he thing to do to reclaim your optical drives is located in your registry here:
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE1 0318}
You'll want to have that open, and a mini-window of the following:
START -> CONTROL PANEL -> SYSTEM -> Hardware (tab) -> DEVICE MANAGER -> Offending Drive (with yellow tag by it) Right-Mouse-Click and PROPERTIES -> Driver (tab) -> DRIVER DETAILS
Notice that list. It references all the drivers that that particular drive is utilizing. There should be a single .DLL (dynamic link library) file and multiple .SYS files. It's the .SYS files we're focusing on, and they should be located in your C:\WINDOWS\System32\drivers\ folder stem. If you want to open a new window explorer, and go verify that each of those driver files still exists in that folder stem, you may.
At this point, compare the Driver File Detail list with the Registry Tree Location you're sitting in, and look at the UpperFilterCheck and LowerFilterCheck key values. Your offending key value will NOT be on your Driver File Detail list!!! It might be as small as "PFC" or something else, but that value is referencing to a driver file that no longer exists. Delete that offending key value. Close the registry.
Close the Driver File Details and Drive Properties windows. At this point, to finish this up, you need to Soft Uninstall (Right-mouse-click on the drive, and hit "Uninstall" ) the drive(s), let the Device Manager refresh... then hit ACTION -> Scan For Hardware Changes ...
This should start a new Found New Hardware cycle, and.... poof!... your drives should be back to normal.
Here is a microsoft article, its regarding easy cd creater, but its pretty much a similiar thing
http://support.microsoft.com/kb/314060/EN-US/

After installing Quicktime CD-ROM/DVD drive doesn't work.

We use Quicktime to view files created by agencies. After installing Quicktime 7.1 the CD-ROM/DVD drive on the IBM thinkpad no longer works.
error - This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
The only way to resolve this issue is to edit the registry and remove the Upper and Lower filters.
Why does this happen? Can you please let me know if this will be amended soon, and is there a way of installing the software to stop this from happening?
IBM Thinkpad Windows 2000

Last night I had the same problem. Tried to upgrade and got the version with Itunes to see what it was. After reboot, Both physical drives and a vertual drive now have the yellow mark. This program should not have touched device drivers. Uninstalled both quicktime and Itunes and rebooted. Same thing. Reinstalled Quicktime. Same thing. Ran reg mechanic. it said 2 dlls where missing:
PxSFS.DLL
pxwma.dll
These don't seem to be device drivers, so should not have had an effect, but I replaced them which made reg mechanic happy. Problem is still there.
In Event viewer for application I now have this error at each reboot:
The description for Event ID ( 0 ) in Source ( IDriverT ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: Service started.
For System Event I have this at each reboot because the cdroms are disabled:
The Cdralw2k service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Looking through this thread it looks like just other users replying. Where is Apple? they created this mess.

Trying to install iTunes, going to wrong drive and won't insall

Trying to install iTunes on my work laptop at home. I want it installed on my hard drive. I had loaded it a couple of weeks ago, and put all the tunes and folders on a network drive at work, called the j drive. Now, it seems to default to the j drive - when I try to install now, it errors out as invalid drive j:/ or whatever. I removed iTunes and deleted all the folders off Windows, didn't help.
How can I get it loading to the c drive instead of j? It doesn't give you a destination option when running it!

Well, finally stumbled on the answer, or at least I think the answer, in the installation problems tab on this site. I had to download tweakUI from Powertoys and relocate the default my music folder to the c drive from the j drive. When I reinstalled iTunes, I am able to unplug my computer from the network and still have iTunes come up and work. Which I couldn't do before.
It's also a fix for the error coming up at can't find my music folder.

Windows 7 install stops at "CD/DVD driver not found"

When trying to install Windows 7 with boot camp, all goes well until it stops and gives me the "CD/DVD driver not found". I have a mid 2010 Mac Pro with a 500 GB SSD drive. I have burned a DVD at 1X from a iso file.
Thanks

Can you verify the MD5/SHA1 of the DVD with the ISO using OS X 'openssl md5' or the M$ FCIV tool? The source of your ISO should be able to provide MD5/SHA1.
OS X Example
openssl md5 ~/Desktop/GRMCPRXVOL_EN_DVD.cdr
MD5(/Users/MyName/Desktop/GRMCPRXVOL_EN_DVD.cdr)= 977f4f0f1400be91855789213e07b031
Windows FCIV example
D:\>C:\"Program Files (x86)"\FCIV\fciv
// File Checksum Integrity Verifier version 2.05.
Usage: fciv.exe [Commands] <Options>
Commands: ( Default -add )
        -add    <file | dir> : Compute hash and send to output (default screen).
                dir options:
                -r       : recursive.
                -type    : ex: -type *.exe.
                -exc file: list of directories that should not be computed.
                -wp      : Without full path name. ( Default store full path)
                -bp      : specify base path to remove from full path name
        -list            : List entries in the database.
        -v               : Verify hashes.
                         : Option: -bp basepath.
        -? -h -help      : Extended Help.
Options:
        -md5 | -sha1 | -both    : Specify hashtype, default md5.
        -xml db                 : Specify database format and name.
To display the MD5 hash of a file, type fciv.exe filename
D:\>C:\"Program Files (x86)"\FCIV\fciv -add Windows8.1-64bit.cdr
// File Checksum Integrity Verifier version 2.05.
f104b78019e86e74b149ae5e510f7be9 windows8.1-64bit.cdr

Installing itunes removed my DVD drive??

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