Installing itunes troubles

I am having trouble installing itunes.  I'm not getting any error messages, once I click download it goes straight to the thank you for downloading itunes page.  I am assuming that I've missed some files somewhere with the uninstalling.  The window installer cleanup didn't help.  Any suggestions?

I'm not getting any error messages, once I click download it goes straight to the thank you for downloading itunes page.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Similar Messages

  • Trouble installing itunes, trouble installing itunes

    i'm having problems installing the lastest itunes update. a box keeps coming up saying " the installer has insufficient priviledges to access this directory: C:\Program Files (x86)\:iTunes. Log in as administrator or contact your system administrator "
    Can anybody help please ??

    Hi techgoof36,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    Click on the link to see more details and screenshots. 
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926?viewlocale=en_US
    Cheers,
    - Judy

  • Error message when installing iTunes on my PC:  This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that  this is a valid Windows installer package

    Error message when trying to install iTunes on my Pc:
    Using Windows 7, had to replace hard drive.  HELP!!
    This installation package could not be
    opened. Verify that the package exists
    and that you can access it, or contact
    the application vendor to verify that
    this is a valid Windows installer package

    Hello JAH1961,
    I recommend following the steps in the article below when getting an error message trying to install iTunes:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I can't install itunes on my windows 7 (32 bit), I can't install itunes on my windows 7 (32 bit)

    I can't install itunes on my windows 7 (32 bit)... it keeps saying R6034 error and 1114 error.
    Help!
    PS: I used to have an older version of itunes and it worked fine until I tried upgrading it, Now it's totally messed up!

    Hello seppht,
    I recommend following the steps in the article below when you are unable install iTunes:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    You can also download the 64 bit version of iTunes here:
    iTunes 11.0.4 for Windows 64
    http://support.apple.com/kb/DL1615
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Cant install itunes - "There is a problem with this Windows Installer package.  A DLL required for this install to complete could not be run."

    Can't install itunes - "There is a problem with this Windows Installer package.  A DLL required for this install to complete could not be run."
    Using Windows 7

    Hi Acedrvr48,
    I found an article that explains steps to take if you are having trouble installing iTunes:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    I hope this helps!
    - Ari

  • Hello i am having trouble installing itunes 10.5 on my laptop i have windows vista. it says error 7 windows error 998. i now have no itunes. i have tried to uninstall itunes but it still wont work and keep coming up with that message. please help!

    hello
    i am having major trouble installing itunes. i had itunes working fine and i went to update it as it told me there was an update which i thought i did. i went on my laptop the next day and it said "itunes was not installed correctly error 7 windows error 998"
    i read a few articles on here but i am having no joy. i uninstalled itunes and reinstalled and that did not work. i also unistalled some other apple things cant remember the names sorry!
    i am not a whiz on a computer so really need some help please!!

    Installing, and uninstalling, applications never touches or removes the data.
    Clean out and uninstall all the apple programs and software thru Programs and manually.
    Might want to use Revo and CCleaner
    I always use manual standalone installers (and keep a couple backup versions)
    itunes 10.5 may affect iTunes media playlists, not sure, depends on what you have.
    A search of these forums will show some threads.
    I'd clean up vista, you need SP2 or later, and specific error message?
    I wonder as you arenot the first with a dell if maybe the OS or included software.
    Security programs like Norton and older versions of Kaspersky have been implicated.
    Also settings in IE that affect pop-ups and plug-ins.

  • Trouble installing itunes on Windows 7 64 bit

    I get the following error after it got to the end of the install:
    An error occurred during the installation of assembly "Micorosft VC80.CRT.type="Win32".version="8.0.50727.4053".publicKeyToen="1fc8b3b9a1e18e3b" .processoArchitecture="amd64". Please refere to Help and Support for more information. HRESULT: 0x80070BC9
    Any ideas?

    HRESULT: 0x80070BC9
    These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
    Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
    If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 80070BC9, or some other number? (If they're another number, what number are you getting?)

  • I am having trouble installing itunes on my computer. The error says, "Service Apple mobile device failed to start. verify that you have sufficient privileges to start system requirements." this is my home PC.

    I am having trouble installing itunes on my computer. The error says, "service apple mobile device failed to start. Verify that you have sufficient privileges to start system requirements." this is my home PC.

    Hi Iss9243,
    Welcome to the Support Communities!
    You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue.  Hope it helps ....
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Cheers,
    - Judy

  • Trouble installing iTunes 10.7 or later on Windows XP.

    I'm having trouble installing iTunes 10.7 or later on Windows XP. It always says "There is a problem with this Windows installer package. A program required for this install to complete could not be run." I downloaded the iTunes from the Apple site. Can anyone help me?

    Try the following user tip:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • Having trouble trying to install itunes 10.5. Receive message saying 'There is a problem with this installer package. A program required for this install to complete could not be found. Please contact product vendor'

    Having trouble trying to install itunes 10.5. Receive message saying 'There is a problem with this installer package. A program required for this install to complete could not be found. Please contact product vendor'

    Managed to get the installation sorted. Go to Control Panel, and where you have a list of all installed programs, repair all the Apple/Itunes related programs. Installation worked fine after that. Hopefully it helps you out too!

  • Having trouble installing Itunes on ny pc w/windows 8

    I can't install Itunes on my new PC that has Windows 8. Message says, "error ocurred in the installation of assembly Policy 8.0 Microsoft VC 80 CRT.type.  Any help on what to do?

    Are you seeing any error messages? It is usually helpful to include the complete text of any messages you may be seeing in case other posters have ecountered the same thing.
    In the meantime this Apple technical support article may help:
    Trouble installing iTunes or QuickTime for Windows:
    http://support.apple.com/kb/ht1926

  • Trouble installing itunes - 'cant remove older version'

    i had trouble installing itunes recently. i think i may have been installing it earlier when my computer ran out of battery half way through or crashed or something.
    the error i get seems to have to do with removing an older verion of itunes (i think one of the last verison 5's, i have not updated in a while ) i checked the folders that apple semi-secretly caches with install/uninstall files and found only quicktime install files present, no itunes.
    help please? i cant sync my ipod now :-\
    Ro

    Glad you got it going!
    You only need that mobile support program if you have an iTouch or iPhone:
    http://docs.info.apple.com/article.html?artnum=302488
    I've uninstalled it.

  • Trouble installing itunes -itunessetup.exe is not a valid win32 application

    I have trouble installing itunes. The following message appears: C:\Documents and Setting\Owner\My Documents\ itunsSetup.exe is not a valid Win32 application. I tried the following but I still have problems: remove previous version of itunes, remove quicktime, install again quicktime as a standalone, delete temporary files, restart computer, delete all itunes related files.

    Finally an answer from Apple:
    Dear Stefanie,
    I understand that you're receiving an error when trying to open the iTunes
    installer that you downloaded. I'd like to try to help you resolve this issue.
    It appears that your web browser may be truncating your download of the iTunes
    software. I urge you to try using a different web browser to download iTunes. If
    this is not possible, you can also try using a different computer to download
    iTunes, and then transfer the iTunes installer file (iTunesSetup.exe) to your
    original computer and open it from there.
    Some transfer options would include using your iPod to transfer the file via
    hard disk mode, using a local network, burning a CD, using an external hard disk
    or a USB drive, or even sending the file to yourself via email or over an
    instant messaging network.
    I hope this information helps to resolve your iTunes installation issue. If it
    does not and you still need assistance from Apple, you will need to call Apple
    technical support (there may be a fee associated with the call). To find the
    appropriate phone number, please visit:
    http://www.apple.com/support/contact/phone_contacts.html
    Sincerely,
    Andrew
    The iTunes Store
    http://www.apple.com/support/itunes/ww/

  • Having trouble downloading and installing iTunes to my pc Windows 7

    I am having trouble downloading and installing iTunes to my PC with Windows 7.   I have been trying for 4 hours and can't get it to download.  Any suggestions?

    Do you get an error message when you try to install iTunes? If so, what does it say? (Precise text, please.)

  • TS3212 im having trouble installing itunes!! it downloads but when i install it it run but at the end it always says error!! i have a windows 7 latop

    it wont let me install itunes! i click run then install and it runs but at the end it always says error!

    These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
    Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
    If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 8007054F, or some other number? (If they're another number, what number are you getting?)

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