Installing Itunes / Unintsalling Quicktime

When installing Itunes 7.5, i receive "error code 2330." I figured i needed to uninstall Quicktime. I have deleted all but two folders. When I try to delete the "QT System" file, i receive "Error 0x80070091: This directory is not empty."
All the kid wants is to listen to his itunes!
Any help is appreciated. I don't know if the problem is quicktime, the 2330 eroor, or what. Also, i have all of the updates for windows vista.
Thanks!!

+i receive "error code 2330." I figured i needed to uninstall Quicktime. I have deleted all but two folders. When I try to delete the "QT System" file, i receive "Error 0x80070091: This directory is not empty."+
Those messages are consistent with file damage or disk damage near the files.
So let's try doing a Vista disk check over the drive that the grumpy file is located on.
Quit all running applications.
Go "Start > Computer"
Right-click the drive (on which that grumpy file is located), and select "properties".
Click the "Tools" Tab.
Click the "error-checking" button.
Check both of the disk options in the dialog that comes up.
Does the disk check find/repair any damage? If so, can you delete that folder now?

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I run Windows 7 Home Premium on an HP Pavilion dv6. I cannot install iTunes or QuickTime. Can you help me with this?

I run Windows 7 Home Premium on an HP Pavilion dv6. I cannot install iTunes or QuickTime. Can you help me with this?

Hello raadabdaun,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues installing iTunes for Windows. The following article provides the most relevant information and troubleshooting steps:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

HT1926 iTunes will not install on my computer (Windows 8) and i tried everything in "Issues installing iTunes or QuickTime for Windows" but nothing worked. any help?

iTunes will not install on my computer (Windows 8) and i tried everything in "Issues installing iTunes or QuickTime for Windows" but nothing worked. any help?

Many thanks.
Error 7 (Windows error 127)
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

QuickTime version 7.1 is installed, iTunes requires QuickTime version 7.1.3

QuickTime version 7.1 is installed, iTunes requires QuickTime version 7.1.3 or later. Please reinstall iTunes.
That's the error message I have gotten for the past 3 days since trying to upgrade itunes. I have the newest quicktime downloaded, have deleted itunes and quicktime and redownloaded it all, and it still won't work. I have NO idea what to do to make this work, but it's driving me crazy. If anyone can help, please give some advice.

You can try to fully remove both iTunes and Quicktime. Then reinstall the software again. The following link will walk you through the removal of both programs. Make sure you complete Step 16 in the article. Good luck.
http://docs.info.apple.com/article.html?artnum=93698

"Quicktime version 7.0d0 is installed, iTunes requires Quicktime version...

"Quicktime version 7.0d0 is installed, iTunes requires Quicktime version 7.0.3 or later.
Please re-install iTunes."
This just popped up when I opened iTunes today. So I re-installed itunes from the website. I try and open it and the message keeps coming up. I have tried re-installing several times and restarting my computer, but it keeps coming up.
Any help fixing this problem would be greatly appreciated, thanks.

Yeah same here, all started when I tried to upgrade
to version 6.
YESSSSS!¬!!!!
Thankyou everyone - SORTED!
1) turn off your virus protection software
2) deinstall QUICKTIME only (standalone)(click onlink below)
3) reboot - turn off virus protection
4) resintall QUICKTIME only (standalone) (click on line below)
5) reboot
Heres the link : http://www.apple.com/quicktime/download/standalone.html
should work! worked for me! GOOD LUCK

Quicktime version 7.0d0 is installed, iTunes requires Quicktime version 7.0

Hey, just installed the newest version of iTunes today off the iTunes site.
Getting the following message:
quicktime version 7.0d0 is installed, iTunes requires Quicktime version 7.0.3 or later. Please reinstall iTunes.
I have re-downloaded the install file and ran the "repair" option, but no good has come, same error.
Any suggestions?
P.s. It worked fine after the install was first complete, it was after I restarted the PC that it wouldnt work.

I needed to hunt down an instal file for JUST quicktime (not quicktime and iTunes - doesnt work)
Here:
http://fileforum.betanews.com/detail/QuickTimeforWindows/948389372/1

Quicktime version 7.0d0 is installed, iTunes requires Quicktime 7.0.3...

My error message is: Quicktime version 7.0d0 is installed, iTunes requires Quicktime 7.0.3 or higher. Please reinstall iTunes.
This all started when I was trying to upgrade. I have downloaded the new quicktime and when it came to the option of reparing or uninstalling, I chose repair.
I read through other problems, but didn't find this error message.
Can anyone please help me? In a way in which I don't lose my library?

Sorry. Um. Try to completely remove the Quicktime program from the Add/Remove directory via Control Panel. Reboot your computer. From the Apple website Save the Quicktime program to your Desktop (i.e., rather than "run from this location.") Install Quicktime by clicking on the Quicktime install program that should be present on your desktop. When it is done, reboot your computer.
http://www.apple.com/quicktime/download/standalone.html
I hope that that is the correct link.

Cannot install iTunes or Quicktime

hello all,
after downloading iTunes i get a dialog box saying "unknow editor, execute?". After saying yes, nothing happens, it's as if i hadn't clicked the installer at all... i tried all the suggestions in the support section, including installing quicktime alone first, for which i still get the same dialog box, and when i click yes, nothing happens...
thanks for your help

Hello Spazman1616
Have you checked out the 2 articles on Apple Support below?
Removing iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926?viewlocale=en_US

Installing itunes and quicktime problem

Alright i am having problems installing itunes and quicktime, itunes downloads fine but when the quicktime install gets to writing system registry values it says "Could not open key: HKEYLOCALMACHINE\Software\Classes\QuicktimePlayerLib.QuicktimePlayerApp\CLSID. Verify that you have sufficient access to that key, or contact your support personnel"

"Could not open key: HKEYLOCALMACHINE\Software\Classes
\QuicktimePlayerLib.QuicktimePlayerApp\CLSID. Verify that you have sufficient >access to that key, or contact your support personnel"
Crikey. Haven't seen one of those for an eternity.
Checking on a simpler possibility with it first. It can be produced if certain older versions of QuickTime were installed in a different administrative user accpount from the one in which you're currently attempting to install the newer version.
Do you have other user accounts with full administrative rights on the PC? If so, can the install go through successfully from any of those?

Massive problems installing itunes and quicktime

Hi, to anyone who can help me:
I cannot install iTunes or quicktime. Just bought a new ipod 30gb. v.excited. Downloaded itunes. gives me error messages when i try to install.
They read: "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."
and
"The installation of Quicktime did not complete successfully. ITunes requires Quicktime."
I have tried using CCleaner to clean up my hard drive and uninstall both itunes and quicktime (old and dodgy new versions). I have tried using 7-zip to unpack the new downloaded files and install from the .msi and other .exe files.
I have tried installing the standalone Quicktime (which wont install properly) and then installing itunes (which won't install properly, coz quicktime is not installed properly)
I have tried rebooting my computer between these attempts
I have tried it with my virus-protection software off as one thread here suggested.
I am logged on as administrator for all these attempts and i'm at my wits end.
I have tried everything!
please help me if you have suggestions.
Thanks
Lisa
Dell Windows XP

They read: "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."
interesting.
did you have an earlier version of itunes and/or quicktime installed on the PC? in particular, an itunes 6.0.x or lower version, and/or a QuickTime 7.1 or lower version?
(checking on this because i'm wondering if there's a DCOM permissions issue involved with the uninstall of your previous versions of itunes/quicktime.)

CD/DVD Drive disappears after installing itunes and quicktime HELP!

When I have installed itunes and quicktime my cd/dvd player drive disappears?? Has anyone had this problem??

I have had exactly the same problem with my Toshiba Laptop running Vista Home Premium for 5 months. I have continually tried updating and checking this site for a fix, but haven't had a clue. My Son-in-law works for Microsoft and uses iTunes extensively and he can't figure it out either. Toshiba has no answers.
I am beginning to believe that Gates has scored one-up on Jobs by planting something in Vista that crashes the drive when you try to use Apple software.

Itunes 7 - win xp pro will not install "iTunes needs quicktime" error

iTunes 7 will not complete the install - it says the old version of iTunes could not be uninstalled and then says "iTunes needs quicktime". I tried installing quicktime alone and it also won't install saying it cannot remove the old version. Tried a manual uninstall and I get the same error.

A tip posted by b noir on the following link solved my problem. I just downloaded "Windows Installer CleanUp Utility" from Microsoft, removed my existing version of Qiucktime. Restarted my computer then started fresh with Itune 7 installation. No more problems.
here's the link:
http://discussions.apple.com/thread.jspa?threadID=643006&tstart=0
Hope this helps. Good luck.

Why can't i install itunes and quicktime on my windows 7 64 bit pc

I have always failed trying to install iTunes to my Windows 7 64 bit PC. When installing it'll pause for a long time in this stage:
After a while it'll then show this message:
I tried it a couple of times and it always ends up like this. And moreover, when I tried installing QuickTime it ends up the same?
Anybody can help me with this???

SAME PROBLEM I HAVE.

HOW TO: Install Itunes without Quicktime/Bonjour - Windows 7

You need iTunes without the bloat? Don't know what the bloat is? I'll help you. Now I don't know if this has been explained elsewhere, I only found some older topics and google results that didn't explain all the points required so I'm redoing it.
_NOTE: DO THIS ON THE DESKTOP_ (You'll see why later ;D)
First is the Preperation;
Get the appropriate iTunes (my instructions are from the point of view of 64bit but they won't differ all that much)
http://www.apple.com/itunes/download/
Go here and download the newest one (at time of writing thats QT Lite 4.1.0):
http://www.vistacodec.com/fc/QT_Lite-410.exe
Please download/move/save these to the desktop.
The Extraction
Right click on the iTunes64Setup.exe [iTunesSetup.exe for 32bit]
Navigate to your extraction program, I'm using 7zip so I navigate to "Extract Here". I'm sure you can go it alone if you don't use 7zip (because more fool you)
Then we will have a bunch of exe's and msi's on the desktop, of which we now need to delete several.
This is the Deletion;
If you don't want both Quicktime and Bonjour, which I'll assume you don't because they impact performance and limit your control of media files, then you need to delete:
Bonjour64.msi
Quicktime64.msi
If you have an iPhone or an iPod Touch then skip this one point (though I have an iPod Touch I don't yet intend to use it with iTunes so I still deleted this, after all you can install it later from this single file). Delete:
AppleMobileDeviceSupport64.msi
Now this is an important one, all updates must be done manually in this exact same manner, just come back here and follow the instructions again, otherwise iTunes will include the bloat in the update. Delete:
AppleSoftwareUpdate.msi
(Ignore SetupAdmin.exe, because I don't know what it does :D)
Almost there, but first it's the +Linux Experience+;
In you're start menu there should be a "Command Prompt" shortcut, click it. If not don't worry, on your start menu click "Run" and type in:
cmd.exe
Press enter and Bob's your uncle.
Otherwise right click on your desktop in empty space, highlight "New", select "Shortcut" and the location is:
%windir%\system32\cmd.exe
When that's done just click the shortcut and Fanny's your aunt.
Now you'll notice that each line begins with:
C:\Users\YOURNAME>
That's because it's the location this terminal is currently navigated to, like a web browser or the plain old windows explorer, just text based though.
We need to change the directory you are in and the command for this conveniently is:
cd
And this is why I told you to do it all on the Desktop, because now all you have to do is change directory to the Desktop, which is one folder away. So, type this in the terminal (that's the command prompt window):
cd Desktop
You'll notice that the prefix has changed to:
C:\Users\YOURNAME\Desktop>
That's good
Keep this window open and move on boys and girls.
Next, the biggie, +Installation Part One+;
We're mostly borrowing from this lovely persons thread, so I ought to give it a mention:
http://discussions.apple.com/thread.jspa?threadID=1704004&tstart=15
Now we follow the last step on the thread linked, in case you're a philistine here it is...
In that (command prompt) terminal window, type:
iTunes64.msi /passive
For those with 32bit i can only imagine it would be:
iTunes.msi /passive
Then just sit back and let it run silently until you recieve an error message pertaining to the failure of iTunes without "Apple Aplication Support", when this arises just click ok or whatever shuts it up and move to the next step.
Lastly, finally, is +Installation Part Deux+;
Double click AppleApplicationSupport.msi and just follow it through leaving everything as it is.
Then, remember that other download I got you to do? QT Lite? Well double click on that and install it. At the end tick the "Configure Settings" box and just tweak them to be supaqwik, like maximising the web cache or whatever. Use your judgment.
When that's done click apply/ok and... we're done!
Just click/double click the itunes icon and you'll see an improvement straight away.
Sorry if this tutorial was a bit too much like a Quentin Tarantino film for ya' but I gotta keep my brain from leaking out my ears, somehow
Enjoy, and if it's been done before I just hope it hasn't been done better.
I looked all over the internet and using the linked thread and some smarts; I got here, with you, and iTunes sans bloat.

QuickTime is required for iTunes to run. You can think of iTunes as a media manager "front end" to QuickTime which handles the actual playing of the media.
Safari was an optional install when I installed iTunes on my Windows system. I wasn't forced to install Safari. MobileMe is also no longer automatically installed, though it will update if it finds an existing installation. I didn't get it forced on me when I installed on my Vista system.
You might find this helpful:
http://blogs.zdnet.com/Bott/?p=554
Regards.
One tip: it will pay better dividends if you avoid ranting. Apple won't see your rants (except to delete them) and we, your fellow users who are with rare exceptions the only ones participating here, don't really want to be yelled at.

Can't install iTunes or QuickTime on Vista. Vista is killing me. HALP!

I read through all the [million] other posts with Vista problems but mine is a bit different.
Its a brand new Dell computer with 32bit Vista Home Premium which I have learned is a bad idea but now I'm stuck with it and without my music. I hear some people don't have problems with ITunes and Vista at all so I still have hope.
When I try to install iTunes 8 plus QuickTime this is the error:
"the installation of QuickTime did not complete successfully. iTunes requires QuickTime."
When I try to install QuickTime on its own this is the error:
"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755."
Thanks for any info. Peace in the new year to all!

I am having this same problem. Has anyone found a solution?

Installing Itunes / Unintsalling Quicktime

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