INSTALLING ITUNES : URGENT ASSISTANCE

Hi , well i got the new red ipod nano as a xmas present and i can tuse it yet due to the fact when i try to install itunes 7 it says "The install script engine on this machine is older than the version required to run this setup. If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance." I tried contacting pc world who i bought the pc off and they said to talk 2 apple,wb thanx.

I got it to work.
I did several things and hve no idea which workd.
I manually removed iTunes and QuickTime as per "Completely Remove iTunes and QuickTime" in the Apple support main page under iTunes wont download (or somehting like that)
I also deleted the registry for iTunes and QuickTime in regedit.
I alos used Windows Installer Cleanup Utility (downloaded from http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
I also closed my SpySweeper.
Ialso used Firefox to download (it took a long time to download)
Again I have no idea what did the trick or combination but it seems to have worked to get me iTunes 7.

Similar Messages

I couldn't install itunes in windows 7, 64 bit, DLL not found, can any one assist

Windows 7, 64 bit, unable to install. DLL missing, kindly assist.

That's perfect, thanks.
Although you're getting a different error message, try the procedure from the following user tip with that one:
"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems

URGENT - Error code while installing iTunes

Hi,
I'm currently trying to install iTunes on my laptop as I've just bought the new iPod touch 5th generation and due to me being on vacation I am unable to connect to the accomodation's wifi on the iPod due to having to use their website to connect resulting in me having to connect it to iTunes instead. However during the installation of iTunes i'm receiving error code:
[An error occured during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b 3b9a1e18e3b",processorArchitecture="x86"'. Please refer to help and support for more information. HRESULT: 0x80073712]
i
I have tried so many things and nothing is letting it install. I've removed all security from my laptop. This runs on windows vista and it is a dell if that helps.
Could someone please help urgently!!!!!!!!
Thank you

See the second box in Troubleshooting issues with iTunes for Windows updates.
tt2

HT1918 hello guys,my I5 got stole on the 27 July...the insurance paid out and i got a new apple phone.I am currently trying to install itunes on my phone but im not winning.i can only access itunes on my pc,but i want it on my phone.May you please assist

hello guys.I lost my I5 on the 27 July...the insurance paid out then i got a new phone.same model.
i am currently tryin to install itunes on my phone,but im not winning.i can only access itunes on my pc but i want on my phone.
may you please assisst me get itunes on my phone please.

You don't install iTunes on your phone. iTunes is a program that runs on your computer. As RG asked, please explain more clearly what it is you are trying to accomplish.
Regards.

I'm having trouble installing itunes on my new computer, need urgent help!

I can't seem to get itunes on my new PC to recognize my playlists/playcounts, i have all of the music allready on the pc, and when i installed itunes and signed into the itunes store i thought it would immediatley add my playlists/play counts, i'm having a lot of trouble with this as i don't want a new blank library, i want the library i currently have!. Can anybody help me? any advice would be greatly appreciated.

Refer to these articles:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/HT1751

'The folder path "C:" contains an invalid character.' ERROR AS I INSTALL iTunes

hi
first of all, merry xmas to all that celebrate! i hope you had/have a memorable day!
and wishing everyone the very best for the new year.
Now, I have a problem when I try to install iTunes on my computer. I'm running:
- Windows Vista (Home Basic)
- iTunes 10.5.2.11
i have sufficient hard-drive space and sufficient ram. its definetly NOT from that. I originially DID HAVE iTunes already installed on my computer, but I was frequently having problems with establishing a connection through my iPhone 4. So I thought it would be a good idea to delete it and try downloading a new version, then install it fresh!
I have some computer skills and knowledge, and i know how "most" things work and run. But now I am totally stuck. I run the iTunes software to be installed, but the installer keeps giving me an error message and NOT installing. I've done all the easy and required steps after I deleted the original version of iTunes from my computer, and now I need help from someone who really knows their stuff in IT and computer software. I have a feeling it may be a string of codes that are corrupt or significantly different to what they should be, but thats just my guess! cos like i already said, ive tried all the common fixes already but have been unsuccessful thus far. Some of the things I did were:
- Restart the computer, re-boot, login to Windows, run the iTunes installation
- Turn off the computer, wait 10 minutes, re-boot and then run the iTunes installation
- Delete ALL the "Apple" company software that was still installed on my computer (QuickTime, iPhone Utility, iPod, Bonjour, etc etc)
- Confirm my "User Account Control" is OFF
- Run the iTunes installation file from my secondary windows login account (which has "Administrator" privilages)
- Create a new windows login account, turn off the UAC (User Account Control protection), then try installing iTunes
- Run disk-error checks on my hard-drives incase there are missing/corrupt/misplaced files that needed repair
etc etc etc etc
Nothing worked! THIS BELOW IS EXACTLY THE PROBLEM I KEEP GETTING WHEN I DOUBLE-CLICK ON THE iTUNES INSTALLER:
- Double click on the iTunes install icon
- The "Trusted File Security Warning/Confirmation" window appears, requesting I confirm to Run or Cancel the software installation. I click on "Run"
- A horizontal grey bar appears in the middle of the screen, and quickly fills up green
- Then a small installation windows appears (Windows Installer) that writes "Preparing to Install". Then it very fast writes a couple different sentences (which is normal), specifically the sentences are "Performing installation checks" and "Checking spacing requirements".
- immedietly after the previous step, another window appears and I hear the "error" audio tone. The ERROR MESSAGE has the Yellow Triangle logo with an exclamation mark in the middle, and beside it displays the following text (and Ive attatched the screen shot too):
THE FOLDER PATH "C:" CONTAINS AN INVALID CHARACTER
then below this message theres the "OK" button which I have no choice but to click on. then the next window that appears is as follows (see screenshot), and it reads:
iTunes Installer Completed
The installer encountered errors before iTunes could be configured.
Errors occured during installation. Your system has not been modified.
Please run the installer again, or click Finish to exit
Please I beg you guys to help me, I will be extremely grateful for ALL and ANY advice/tips/assistance/solutions I receive. And would owe you one for sure!!
Please feel free to write your opinions and thoughts on what I could do different, as Ive used up all my knowledge regarding the matter, and have seriously hit a brick wall now.
Thanks so so so much, and once again I wish everyone the absolute very best!
regards.
PS. Replies can be posted in this thread, otherwise even sent to me via email if you wish to do otherwise. My email address is: [email protected]
cheers

Resolution:
Check for the existence of a hidden folder named %appdata% in the C:\Program Files\Microsoft Application Virtualization\Client folder. (You will need to un-check the folder options box in windows explorer for "Hide
protected operating system files" to see it)
If the hidden %appdata% folder exists, delete it.
Proceed to uninstall the App-V client
After a clean uninstall and removal of remnants of the client, reinstall the client again and apply the latest hotfix available (Hotfix 2 for SP2 at a minimum).

Itunes and windows 8 compatability Hi just bought a new toshiba laptop installed itunes it worked at first now wont play music or movies. ran troubleshooter said its a compatabilty problem suggested turning off itunes compatability or selecting windows 7

itunes and windows 8 compatability
Hi
just bought a new toshiba laptop installed itunes it worked at first now wont play music or movies.
ran troubleshooter said its a compatabilty problem suggested turning off itunes compatability or selecting windows service pack 3 tried both no help
please assist
adam

itunes and windows 8 compatability
Hi
just bought a new toshiba laptop installed itunes it worked at first now wont play music or movies.
ran troubleshooter said its a compatabilty problem suggested turning off itunes compatability or selecting windows service pack 3 tried both no help
please assist
adam

Installed itunes on ext. hard drive, now I cant import a cd???

I just installed itunes on my external hard drive (connects to my laptop via USB). Now, when I put a CD into my laptop - nothing happens. It does not appear under the source list. If I choose import, then find the disc it shows tracs and will allow me to import one by one but does not attach album info or song names!
Any ideas????
Thanks

Look at these links. May be some assistance.
Windows - Change iPad default backup location
http://apple-ipad-tablet-help.blogspot.com/2010/07/change-ipad-default-backup-lo cation.html
Windows - Changing IPhone and iPad backup location
http://goodstuff2share.wordpress.com/2011/05/22/changing-iphone-and-ipad-backup- location/
 Cheers, Tom

Every time i try to open itunes i get the 'Itunes Setup Assistant'

Every time i try to open itunes i get the 'Itunes Setup Assistant' even though i have already installed and configured itunes. And after exiting this i get onto itunes but all of my music is GONE. (even though i know i can always import it back) But this means that whenever i want to use itunes i have to configure it and import all of my tunes again which takes ageees. The, as soon as i go to open it again i have to repeat the whole process!!! By the way, i have already tried re-installing itunes and every other apple device completely on my computer, but nothing is working!!! ANY HELP WILL BE MASSIVELY APPRECIATED!!! Ps. this only just started happening a week or so ago.

This just started happening to me last week also. After I went through the setup process I could get into my itunes but would get a msg about library not being saved due to user not being an administrator. I went into my program files opened the itunes folder right clicked on the itunes music folder and clicked on "Run as administrator". I haven't had a problem
since. Don't know if this will work for you but I guess it won't hurt. good luck.

I couldn't open my iTunes and now I can't install iTunes

Hi, I couldn't open my iTunes last week. I kept getting an error message and a note saying it would send a report to apple. My friends suggested uninstalling iTunes and reinstalling it so, I followed the steps from this link (http://support.apple.com/kb/HT1224) to uninstall iTunes. When I tried installing iTunes I got the following message "There were errors with the installation. You may want to try installing again. (Huge exclamation point) The installation failed. The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance." I have tried a few times to reinstall and have had gotten this message every single time. Also, when I tried backing up my iTunes library incase I had to reboot my computer, everything that was purchased from the iTunes store had an error message behind it. My Amazon music was fine and copied over problem free, but my iTune music was very wishy-washy. I'm at a loss about what to do now. Does anyone know what to do?

There is a knowledge base article devoted to this already. Do you still have a technical issue you need help with?
iOS: Troubleshooting Wi-Fi networks and connections

I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

Hey there Frank0619,
If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
Issues installing iTunes for Windows
These in particular:
Make sure you have an administrator account.
To install iTunes, you'll need to log in to your computer with an administrator password. If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You could also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8 with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Download the latest version of iTunes.
The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
Disable conflicting software.
Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig:
Using Msconfig to troubleshoot conflicts in Windows XP
Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
Some security software made by other companies can't be disabled using MSConfig. If you've installed security software and you're having issues installing iTunes or QuickTime for Windows, you might need to disable or uninstall security software to resolve installation issues.
Restart your computer.
Install iTunes.
Thank you for using Apple Support Communities.
All the best,
Sterling

I cannot install itunes 10.6.1 on my MAC OSX 10.5.8

I am trying to install itunes 10.6.1 on my MAC OSX 10.5.8 but it keeps stalling on the confirgure software spot.

The message says
The following step failed: run preipgrade script for AppleMobile Device Support contact the software manufacturuer for assistance.

Please help -can't uninstall or install iTunes - Error code 2330

I tried to open up iTunes 9.1.1 today and got a message that windows was trying to configure iTunes. Midway through, i got an error message: "An error occurred while attempting to create directory: C:\documents and settings\all users\application data\apple computer\iTunes\SC info.
So i then tried to download the new version of iTunes (9.2), and got a message that "the installer has encountered an unexpected error installing this package. This may indicate a problem with the package. The error code is 2330."
Then I followed the trouble shooting steps on the support site - deleted the Temp folder and then tried to uninstall 9.1.1. I received the same 2330 error message.
Doing a search of error 2330 on this forum, I saw people recommending running a Chkdsk which I did. This repaired some errors, but it didn't help with the installation, I got the same error message.
I have tried to call Apple support but apparently they don't support iTunes unless you're running it on a MAC. I'm upset and frustrated and at my wits end. I know next to nothing about computers, which doesn't help ;o) I'd be grateful for any suggestions...

Many thanks.
Okay, either the SCInfo directory (or the iTunes directory above it) has gotten damaged in some way. iTunes is detecting that when you try to launch it, and it is trying to do a repair install in order to try to repair the damage. But the damage in your case is enough to stop the repair install from going through. The same damage will be stuffing up the attempts to uninstall/reinstall/update iTunes.
There's an alternate strategy we can try to get around this in cases where chkdsk can't fix the damage. But first we're going to have to adjust some view settings on the PC, because your damage is lurking down in directories that are hidden by default on Windows XP systems.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected.
5. Click OK.
Now we'll see to the file.
In My Computer, open your C drive.
Open the "Documents and Settings" folder.
Open the "All users" folder.
Open the "Application Data" folder.
Open the "Apple Computer" folder.
Rename the "iTunes" folder "iTunesOLD".
Restart the PC. Now try launching iTunes again. Does the repair install go through properly this time?
(If the iTunes Setup Assistant runs, don't add files to your library. Otherwise you may end up with a lot of duplicates in your library.)
If you get iTunes launching again, check to see if any purchased music is still playing, and if any iPods/iPhones/AppleTVs etc are connecting properly. (We've forced iTunes to rebuild configuartion files and an iPodDevices.xml that affect some iTunes DRM/authorisation-related and device-connection-related machinery. So I reckon it's possible you might at least need to reauthorise some songs or apps or games after iTunes launches again.)

Problems Installing iTunes 10 with Windows Vista

I am running Windows Vista (32 bit) and have installed iTunes 10. Any time I try to launch iTunes I receive the following message: "iTunes needs to be repaired to work with Vista. Use the 'Programs and Features' control panel to repair iTunes."
The bigger problem is when I open the Programs and Features control panel, iTunes is not listed as a program. All of the other iTunes components are listed(Apple Application Support, Apple Mobile Device Support, Apple Software Update, Bonjour). However, I can see iTunes (version 10) in the C:>Programs Files>iTunes folder, just not in the control panel.
I was going to attempt to uninstall and reinstall as numerous posts have suggested, however, since the program does not appear in the control panel, I have not been able to uninstall it.
Any assistance would be greatly appreciated.

Try using b noir's directions from this thread to get rid of itunes
http://discussions.apple.com/message.jspa?messageID=12597286#12597286

I've installed itunes for windows 7 64-bit, but then itunes says I haven't

I've installed itunes on my new Windows 7 64-bit computer multiple times, but every time I plug in my iphone 5 I get a message saying I need to install itunes 64-bit. I've tried all the fixes I've found online to no avail. Anyone out there able to help?

now nothing happens when I connect the iPod by USB - it's not even charging.
Do you have a laptop, Nin?
If so, the following document might be of some assistance with that:
[iPod not recognized when connected to Windows laptop over USB|http://support.apple.com/kb/TS1401]
(That issue seems to match your recognition and charging symptoms.)

INSTALLING ITUNES : URGENT ASSISTANCE

Similar Messages

Maybe you are looking for