Installing Mac OS X Leopard DVD on emac running 10.3.9

Hi I have purchased a Mac OS X Leopard DVD from the Apple store but every time I insert into my mac it pops back out? I have checked whether or not it is a DVD issue and it is not as all other DVD's (except for the Leopard, I've tried work!
It is the second DVD sent to me as same issue happened with first DVD - has anyone else had this problem?
I am approx 300 k from my nearest apple store - so if someone has any ideas it would be fantastic
thanks Penny

Hello Penny
The Leopard Installer DVD is Dual-Layered. For lack of any further information it's possible the original installed Optical Drive on your eMac can't read from Dual-Layered DVDs? Yours may be the Combo Drive instead? Although your model meets the minimum RAM requirements you would benefit greatly if you upgraded to at least 1GB - preferably more. Do you have another Mac or access to someone who has?
HTH?
Tony

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