Installing N91 firmware on V1.10.030, RM-158, 19.0...

Question

Hi,
I do not have internet access at home, so I saved the firmware from the Nokia website on a CD ROM in a net cafe to save on and to install from my PC at home.
I do not know whether the firmware installed or not, as I never checked the version I had before installing. The N91 never displayed any messages and never showed any reaction to advise that the firmware had been installed.
Can I install the firmware upgrade in this way and should it be successful on a PC without internet access?
How can I tell if it were installed or not?
Problems I encountered:
Originally I was going to return the mobile to Nokia in the USA (I purchased my SIM free N91 from www.mobilebee.com), but MobileBee.com advised that my problems stemmed from the fact I had not updated the firmware.
Nokia Europe told me I would have to return it to the USA where it was purchased, a cost which I would have to bear because of Nokia's shoddy workmanship.
The problems I was encountering were:
If I slid shut the music control panel over the digits panel during a call, the N91 would drop the call;
I installed over 2 days and 14 hours of music (approximately 800 songs at 128kbps, AAC files), but noticed they were progressively disappearing, or displaying exclamation marks and not responding to "play" commands;
I tried sending picture messages, but the hard drive was saying it was empty and/or no images were available.
Incidentally, I think it is disgraceful Nokia is selling a product that is clearly not ready to perform the functions it advertises.
Firmware updates are acknowledgements of failings in the original software of the product and the fact that there have been several over a short space of time is a damning indictment of Nokia's pursuance of profit and turnover over quality and customer satisfaction.
In Ireland Nokia can be held accountable for misleading advertisements and claims about the product's abilities under the Sale of Goods and Supply of Services Act, 1980. Let this be a warning for future releases of mobile phones.

Answer 1

Hi
I am a bit confused since your title shows RM-158 which is the GSM only version sold in China or APAC. Is thie mobilebee selling you APAC market devices? If so then when you update it will put the APAC or China Sw on it.
1- Hanging up a call with the slide is how it works. However if you hold down the left soft key and close the slide it holds the call. Standard S60 slide action (see quick guide)
2- AAC files. What did you use to synch the old Nokia Ausio manager or USB MAss storage.! Indicates the file is gone but the library has not been updated. Did you do a full synch that removed songs from the HDD but you did not refresh the library
3- Update - In any event try this from a blog from a PC with internat access, it goes over the internet to get the sw for your phone
I just upgraded my N91 with the official SW from Nokia and its GREAT!. Now I can update my own N91 when new Sw comes or refresh my device if somehow I screw it up:
1) Make sure you have the latest PC suite (6.81)from : http://europe.nokia.com/A4144903, or other local regional sites.
2) Install the Nokia software update application sw from http://www.nokia.co.uk/softwareupdate (note you need 256MBytes of RAM on your PC)
3) Then program your phone
a) Backup your phone memory (ROM) using PC suite (to preserve your DRM activation keys etc).
b) Copy your files (Music, Videos, Documents, Images etc) from the device HDD to your PC (recommended to use USB Mass storage).
c) Copy your applications, themes etc (original SISX, Java etc files before you installed them) from your HDD to your PC (Do not simply copy the installed directories/files over)
d) FORMAT your HDD
e) Proceed with SW update (note you need to be attached to a charger and not in offline mode. Do not answer or make call or disconnect the device during this process)
f) Reset your phone memory by typing *#7370# (code 12345) (recommend this just to be safe)
g) Restore your phone memory using PC suite
h) Copy back your HDD contents from your PC to your clean HDD
h) Re-install your applications/themes
I have nad very few problems with my N91 so good luck
music101