Installing networked Canon printer

I have followed my employer's directions for installing our networked Canon printers. I'm fine until I get to the box that has Canon IP (UFR II) at the top, followed by two places for me to fill in information. I've filled in the printer's address (provided by my employer). My employer is stumped by and does not provide a "queue name." When I leave queue name blank and click Add, nothing happens. Per something I read in this discussion, I tried LP. Clicking Add still got no response. Can someone help?

Be sure you have reset the printing system before installing a new printer. Before adding the printer did you select the proper printer driver using the drop down menu? Have you tried using a queue name (you can assign any descriptive name such as "Canon" with the model number. Stick to alphanumerics, no punctuation other than an underscore (_), no spaces, and keep the name at or less than 11 characters.
It may be easier to add the printer as an LPD printer since you know the printer's IP address. If you don't have the current drivers for the printer then either look for them at Canon's web site, download the recent driver package here, or install the latest Gutenprint drivers (if there's no other drivers available) from here.
Otherwise contact Canon's tech support for assistance.

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