Installing New Camera

I just bought a Creative CardCam Value from a friend who got it at a flea market. Unfortunately, it didn't come with any software. My computer wouldn't recognize it since it had no drivers, so i couldn't view the pictures. At school (on OSX) i found a driver and downloaded it, took it home to my computer, and tried to install the driver. However, when i unzipped it, i couldn't get any of the applications in the zipped file to work. Is there some way i can obtain the software for the camera without buying a new camera?

Guenhwyvar09
If you need to order a replacement CD you can order one from our Direct Sales Department. Their phone number is -800-998-000 and it is option #. They are open from 9:00AM to 6:00PM (CST) Monday to Friday.
Jason

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CS6 Camera Raw - I can now only crop using aspect ratio in the custom crop setting rather than being able to set the dims in cm and inches? anyone know how to revert? ever since installing new mac operating system things have been strange!

CS6 Camera Raw - I can now only crop using aspect ratio in the custom crop setting rather than being able to set the dims in cm and inches? anyone know how to revert? ever since installing new mac operating system things have been strange!

Hi Kglad.
I have looked at all of my settings both in Bridge and CS6 Photoshop regarding Camera Raw. I am at a loss how to set the crop tool in cm or inches as I once did - now the only option is to crop using ratios of 1:1 etc etc - This is infuriating as lots of my square crops I could set at 10" x 10'' specifically to print one to one to fit frame and mount size -
Now if cropping using bloody aspect ratio of 1:1 (square) the actual dims of the crop are roughly 4.25 inches x 4.25 inches. this means I then have to open the whole image in photoshop in order to crop at the dims I have set! It was so much quicker in terms of batch cropping in camera raw being able to set dims in centimetres and inches but they have gone and mucked around with it, with the new bloody update! Unless you are an absolute genius and know how I can go back to having an option of CM, Inches and aspect ratio within the custom crop settings? (Please say you do)
here is the new tutorial for CC - my guess is they have scrapped the control we had over the custom crop settings
Cropping Images In Adobe Camera Raw 8

I purchased a new camera with an Adobe Photoshop Lightroom 5 disk. I have a windows pc with windows 8.1. I have downloaded and removed about 5 times. It says installed correctly but every time i hit the icon the pc freezes and I have to reboot HELP

I purchased a new camera with an Adobe Photoshop Lightroom 5 disk. I have a windows pc with windows 8.1. I have downloaded and removed about 5 times. It says installed correctly but every time i hit the icon the pc freezes and I have to reboot HELP

uninstall your lr 5.
install lr 5.7.1 and use your serial number to activate.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Installed Adobe Camera Raw 8.7.1 but still can't read raw files from new a7ii

Have latest update of LR. Just bought new camera A7ii but LR would not recognize raw files. Downloaded and installed Camera Raw 8.7.1 and restarted. Still can't recognize files. What did I do wrong?

Have latest update of LR
Please tell us the version number
LR would not recognize raw files
Exactly what happened? Is there an error message? If so, please quote the complete error message exactly as it appears, word-for-word, verbatim, changing nothing.
Downloaded and installed Camera Raw 8.7.1 and restarted.
As Bob Somrak said, this won't help, and he provides details on what to do.

I have PE11, new camera Canon Rebel t5i, in raw format, "not supported by installed version of raw".

I am using Photoshop Elements 11, using WIndows 7 Operating System. I have a new camera Canon Rebel T5i, and having problem viewing images in raw format (cr2).
Message in PE11, states, "Camera model not supported by installed version of Camera raw."
Canon software views images.
Suspect my minimum camera raw plug in version does not support this new camera....
I am unable to locate in the software any menu item that allows me to view the camera raw plug in version.
Appreciate any support from our Adobe forum.
Richard Weigand, Bath, Ontario, Canada
Ice Storm of 2013 has hit hard, plenty of downed tree limbs and all terrain is shiny !!

At least one person was able to get ACR 8.3 to install into PSE11 using the direct-download link for ACR 8.3 CC on Adobe’s blog, so you might try that:
http://blogs.adobe.com/crawlspace/2011/03/keeping-photoshop-up-to-date.html#notconnected
After downloading, if on Wndows, unzip the setup.zip to somewhere, like your Desktop, and then run the AdobePatchInstaller. I expect there’s a similar process for Macs, but I don’t have one so cannot advise, specifically.

Hi please can you help me. I have photoshop CS5 extended, I bought a new camera Nikon D610 I want to edit my photos adobe camera raw , but when I try to open photoshop CS5 it will not open. Please can you tell me how to download and install the camera raw

HI bought a new camera Nikon D610 , I am using adobe photoshop CS5 extended, I want to edit my photos in camera raw but it is not possible to do so . I need to download camera raw plugin for CS5 can some tell me how to do so or if there is a link for the camera plugin.
Many thanks Pitt.

For that Nikon model you need ACR 8.3 that means CS6 or CC. Or you can download the DNG converter convert your Nikon RAW files to Adobe RAW files. And then process the Adobe RAW files with CS5 ACR version 6.7
Camera Raw plug-in | Supported cameras

Installing the new camera raw plugin for pse6 HELP!!!

Ok, so what am I doing wrong? I've downloaded the new camera raw 4.6 plugin for pse6 and It isn't updating! Can someone help me??? I'm obviously doing something wrong - if you could walk me through the steps I'd greatly appreciate it!
Thanks!!!

dj_paige,
sorry I wasn't clear - I got it figured out.

Why since installing newer firmware the camera and video are missing features and pictures suck?

Since installing newer firmware you can no longer set the resolution for and pictures suck. Also can not zoom in on video. How can I go backwards with the firware?

Welcme to the Supprt Frums!
Check and see what OS you have. Go to your STATUS icon > then ABOUT > on the third line down it should tell you 4.x.x.xx I think you will need the 4.5 OS . (operating system)
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https://www.blackberry.com/Downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4
Nurse-Berry
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I have updated my PSE9 and still can not open the RAW files from my new camera, I get an error?

I bought a new camera (Canon T5i) and took photos in RAW, tried to open them in PSE9 and they wouldn't open. I got the following error...
Canon RAW Codec found a new CR2 file that is not supported by the installed version.
You can download the Canon RAW Codec update program from the link below.
(Canon Server)
I have been to the link & downloaded what update it had. I have also done the available updates on my PSE9 and I am still getting this error messge. When I called Canon regarding this they said I needed to contact Adobe.
Can someone please tell me what I am doing wrong or not doing so I can open these files???

The T5 is supported by Camera RAW 8.4 which needs PSE12. You can use the Canon software to convert RAW to TIF or the Adobe DNG Converter. The converter will convert the CR2 files to Adobes RAW DNG format that will open in PSE9's RAW processor. http://www.adobe.com/uk/products/photoshop/extend.displayTab2.html#downloads.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

I have Photoshop Elements 12 for both PC and Mac (I use both). I have a new camera, Nikon D810. I downloaded the latest version of Camera Raw, 8.8. My D810 is listed as a supported camera model. However, when I try to open a raw photo in Photoshop Element

I have Photoshop Elements 12 for both PC and Mac (I use both). I have a new camera, Nikon D810. I downloaded the latest version of Camera Raw, 8.8. My D810 is listed as a supported camera model. However, when I try to open a raw photo in Photoshop Elements, I keep getting the message "Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. I have tried reinstalling Camera Raw many times, and have tried to open many different raw files in Elements, and still get the same error message. Please help.

How did you try to install ACR 8.8. The only way I know of that works with Elements is to use the Updates Choice on the Help menu.
There are two charts supplied by Adobe that explain your RAW dilemma. This one tells you what your camera needs: http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html This one tells you what version of software you need: http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
In your case, the Nikon D810 needs Adobe Camera Raw (ACR) 8.6 or Lightroom 5.6. (Congratulations on buying a new camera!)
To get to that level with Photoshop Elements, you will need to replace your Photoshop Elements 12 with version 13. Adobe caps ACR updates on version 12 at 8.5.
The most convenient way to get around it without spending any money is to use the FREE from Adobe DNG Converter. Download and install it from here for FREE: http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5855&fileID=5890 Once it is installed you can convert your D810 raw files to an Adobe RAW version with the .DNG file extension that most, if not all, versions of the various Adobe software programs can use. That includes old versions of Photoshop, Elements and Lightroom. DNG converter can be used as the tool to move your files from your memory card to your computer, is efficient, will convert in batches and is completely lossless. There is no risk of any image quality degradation or RAW functionality.

I just updated the software on my iPad and now I cannot update my Aps or install new ones. I ran a diagnostic and that resulted in "power issue." It wouldn't let me select what my options were. Any ideas?

Don't know where to get help. I just updated the software and I am having issues with not being able to update Aps or install new ones. The circles just spin and Aps just say "waiting." I tried running a diagnostic with the apple store and it came back with "power issues" (?) as a result. It wouldn't let me select an option to see what steps I could take to fix it, it just backed out of the page. I just don't know what to do.....

Hi,
Thank you for your reply, I did go to my general settings, but for some odd reason I don't have a restrictions setting, or a reset setting. I thought I could reset all the setting to see if it could be that, but as I said there aren't any.
My husband also has the iPad 2, and also did the software update and hasn't had any problems at all. I took both iPad's and compared the settings thinking maybe there could be a setting that could have been changed when the update was done.

So I just bought a used MacBook from Amazon with OSX 10.5.8. I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer. What do I do?

So I just bought a used MacBook from Amazon with OSX 10.5.8. I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer. What do I do?

Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Reset Password. After resetting the password use Startup Disk from the same menu to choose your hard drive for startup and restart.

Can't install RAW Camera update 2.3

This post is actually on behalf of my brother. He has a 2007 MacBook, running 10.4.11 and has tried, unsuccessfully to install the Digital Camera Raw Compatibility Update 2.3
The installer runs, asks to restart, he complies, however can still not open the RAW images off of his Canon 50D. Here's the error Preview presents, after attempting to install the plug-in, then trying to open a RAW image:
However, the problem is not just with Preview, of course. Since the "update" should usher in system-wide RAW compatibility, but doesn't, neither Aperture 2.1.4, nor iPhoto 6 recognize the pics either.
I tried to determine exactly what is supposed to be getting updated here. (By the way, I'm running this same "RAW Update" successfully on my Mac Pro, running 10.5.8. And we've both got 50D's.) Anyway, on my machine, I navigated to:
+Mac HD > System > Library > Core Services+ and found this plug-in:
Great! 2.3.0 However, on my brother's machine, even after a "successful" install of this RAW update, his plugin only reports the version as 2.0.11 - obviously it's not really installing properly. Oddly enough too, I packaged my plug-in and moved it to his machine, put it in the right folder, rebooted and still no luck with my 2.3.0 version of the plug-in. So I'm not sure what else to try.
Any ideas here? We also tried installing Digital Camera RAW Support Update 1.0.1 (Universal). I was thinking maybe this Support Update needed to be installed before the plug-in could work. However, attempting to install this item resulted in him being told that it was unnecessary. That he was already up to date. So, I don't know what else to try.
He just bought Snow Leopard. But he's going to wait to install it for a month or so - when I'm home to help him with it all. Either way, a complete OS upgrade is supreme overkill when we're just trying to get a plug-in to work. I'd love to find a way to get this all working properly, in the meantime.
Thanks for any ideas!

Lyssa wrote:
He could try another user account on the slim chance that will help.
We might try this because it's relatively quick & easy.
Otherwise, the only other idea I have is to do an Archive & Install of the OS and then reinstall updates.
I don't think we'll go this route. He has Snow Leopard, ready & waiting. If we're going to (re)install an OS then I'd just as soon "come clean" to the new world, as opposed to spending all the time to stay where we are—considering that we could go that far and still, potentially, end up right where we are now: dead in the water.
Thanks for your time and input here!

I just upgraded to Photoshop cs6 so that my new camera (Nikon D7100) would work in Camera Raw. However, it will not download from the "Update" option in CS6.

I just upgraded to Photoshop cs6 so that my new camera (Nikon D7100) would work in Camera Raw (I was told that the Camera Raw update 8.3, which is available for CS6, included this camera). However, it will not download from the "Update" option in CS6. I have tried over 10 times - it just says update is not working. and I cannot find an alternate way of downloading this file. So I still can use my camera, even thought I paid to upgrade. HELP please.

What OS do you have? You say you have explained what you had (computer/opsys) but I honestly don't see it here. If you had mentioned that my advice would have been different; I believe you can only upgrade as far as Camera Raw 8.3 on an older Windows system. There is more information here (look specifically for the "Revert to 8.3 ..." titles).
Adobe Camera Raw Help | Camera Raw/DNG Converter 8.4 on Mac OS 10.6, Windows XP, and Vista
What you've done/written in your last post confuses things further, unfortunately. Photoshop 13.1 is strictly a Creative Cloud version. The highest you can go is Photoshop CS6 13.0.1.3 with perpetual license.
And as far as I can recall, that version can work on Windows back to XP:
System requirements | Photoshop
I don't think you're out of luck, but you seem to be leaping into doing things without having the full story, and are jumping to conclusions a bit too quickly.
Here's what I suggest you try:
1. Remove Photoshop entirely with the Creative Suite Removal Tool:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
2. Install Photoshop CS6 from your original media or from here:
Download CS6 products
3. Update the application using its own Help - Updates process. That really should get you the latest Camera Raw version that will work. If that does not bring you a Camera Raw that works with your Nikon, use the "Revert to 8.3" instructions above.
-Noel

I am unable to import Raw files taken with my new camera Canon SX60HS.

I am running Elements 12, I have just downloaded and installed Adobe Camera Raw v 8.7.1 as it indicates that it supports raw files taken with this camera model. I continue to get the error that nothing imported as it did not contain supported file types. Do I have to do something further to connect this ACR program to Elements in order to have it work or am I missing something else.

The SX-60 HS requires ACR 8.7, and PSE12 is only compatible up to ACR 8.5, so you’ll either need to upgrade Elements or use the DNG Converter 8.7 or newer to convert a folder of raw files to DNG files, and then those DNG files will open in your older ACR.
You can get the DNG Converter from here: http://www.adobe.com/downloads/updates/

Installing New Camera

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