INSTALLING NEW ITUNES
Cannot install new itunes,keeps telling me cannot remove 32 bit version and contact technical support.
I have removed all programs relating to itunes lots of times i think and this keeps happening!!
HHHEEEELLLLLLPPPPPPP!!
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2
Similar Messages
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due to the virus attack i had to format my windows laptop...now when i installed new itunes software i had to sync my ipod touch again but it says that if i do it then the data present on my ipod touch will be erased as it is syncd to some older library... how should i protect my ipod touch data?
With all you media (apps, music) in the iTunes library connect the iPod to the computer and make a backup. Do that by right clicking on the iPod under Devices in iTunes and select Back Up. Then restore the iPod from that backup.
Note the the iPod backup that iTunes makes does not included synced media like apps and music. -
I can't Start, Uninstall of Install new iTunes. I'm getting the same error message: "Window Installer Service could not be accessed". No other programs having similar problem. Any suggestions how to fix it?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Got an iPhone 4. Running OS 10.6.3. Need to install new iTunes, which requires 10.6.8. Do I have to install 10.6.4-10.6.8 one at a time? Here is my hardware setup:
Model Name: MacBook
Model Identifier: MacBook2,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 4 GB
Bus Speed: 667 MHz
Boot ROM Version: MB21.00A5.B07
SMC Version (system): 1.17f0No. Download and install the Combo update for Snow Leopard 10.6.8 which will get any version of 10.6 to 10.6.8
Allan -
Hi support please help me to sync my ipod and iphone 5 . Since i have installed new itunes version 12 , i am not able to sync to transfer data to my devices through itunes.
I think there is some issue with tunes new version .kindly support ASAP.
Rachna khanna
[email protected]you might need to buy a new cable from the apple store.
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Hi, I am unable to install new itunes version to windows 7 PC. It requires application support and gives windows error 2. I have tried to save on desktop and run as administrator but errors remains, what other options do I have?
Hello, hanliefromzaf.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue.
iTunes for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Cheers,
Jason H. -
i am facing a problem in my IPod . it is not detected by computer i tried every possible thing i changed cable i installed new itunes still its not coming up in itunes. can you please help me regarding this problem.
This is for Windows: http://support.apple.com/kb/TS1538
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Try to install new itunes software on my Windows XP system. Stop installing with the message cannot deinstall old version of Bonjour.msi. What to do? Cleaned already registry.
KR,
BerndDownload the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time? -
Can I still save all my apps, etc in my iphone if I am changing my computer thus downloading and installing new itunes?
While this might not be the best method, I have found it best served what I needed when transferring my iphone 4 contacts to my new iphone 5s:
http://goo.gl/AYrQNN
First, I don't have a Gmail account, and even if I had, I would not wish to mix my email addresses with my iphone address book by syncing Gmail with my iphone address book. As a result, I used the above method in order to manually export my iphone contacts to my computer and in turn import them to my new iphone. -
After installing new itunes version why would I have to restore my ipad to factory settings and now it is doing nothing. itunes won't work ?
Please help me ! I don't understand why I had to restore to factory settings and then when I tried to re-sync it kept telling me iTunes is not working. Why ??
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Installing new iTunes version and won't let me advance past QuickTime
SOMEONE PLEASE HELP!
ok so I'm attempting to update my iPhone 3G to the new 3.0 software and I CANNOT install new iTunes version 8.2.0.23 because as soon as installation begins it starts running the QuickTime install and says "A newer version of QuickTime is already installed. This installation cannot proceed while the newer version of QuickTime is installed". Funny thing is....it won't let me uninstall QuickTime because it gives me the same error as mentioned before...someone PLEASE HELP ME! my phone is stuck on the "connect to iTunes" screen and so i'm without a phone currently. PLEASE REPLY SOON!!as installation begins it starts running the QuickTime install and says "A newer version of QuickTime is already installed. This installation cannot proceed while the newer version of QuickTime is installed". Funny thing is....it won't let me uninstall QuickTime because it gives me the same error as mentioned before
Okay. Let's try removing your existing QuickTime by other means than the "Uninstall a program" control panel.
Download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any QuickTime entries in the list of programs in CleanUp, select those entries, and click “remove”.
Next, we'll manually remove any leftover QuickTime program files:
(1) Open Local Disk (C:) in Computer or whichever disk programs are installed on.
(2) Open the Program Files folder.
(3) Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion.
(4) Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder. Click Continue if Windows needs confirmation or permission to continue.
(5) Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
(6) Restart your computer.
Now try another iTunes install. Does it go through properly now? -
after i erased whole data from the ipod touch 3rd gen. when i put back to sync it. it says in the windows connect to itunes, which i did,i also installed new itunes but still it doesnt recognise . pls help me if u have gone thru same trouble like me
ThanksI do not understand what "it says in the windows connect to itunes" means?
What is "it" and what is "windows"?
Maybe:
iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
I cannot install new itunes, requires mac os x 10.6.8 and I do not know if this Mac OS version can run on my MacBook (2008 model)
Lion requires
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
If not listed in the on-line store you will have to call Apple to order it -
HT1926 unable to install new iTunes as it states it has an invalid signature. what is this.
unable to install new iTunes as it states it has an invalid signature. what is this.
That one suggests the installer has gotten damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
When i install new itunes version appears error -42110, what do I do?
when i install new itunes version appears error -42110, what do I do?
Try the following user tip:
iTunes for Windows 11.0.2.25 and 11.0.2.26: "Unknown error -42110" messages when launching iTunes
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